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June 5, 2009 9:43 AM PDT

Leaked Best Buy memo offers Windows 7 details

by Ina Fried
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Engadget brightened up a slow news day on Friday with a leaked memo from Best Buy that offers a number of Windows 7 details.

Most notable is the fact that the memo puts a date on when people can start buying Vista-based machines and qualify for a free upgrade to Windows 7. According to the memo, June 26 is the magic date--and I'm hearing that date is correct.

The memo also says that on June 26, Best Buy will start preselling upgrade versions of Windows 7 Home Premium for $49 and Windows 7 Professional for $99 via its Web site. It's not totally clear whether those are standard or promotional prices, although the memo says the pre-order program will run only for 16 days.

Microsoft Senior Vice President Bill Veghte did say in an interview this week that the software maker was considering requests from Vista owners to have a free or cheaper way to upgrade to Windows 7, so perhaps this pre-order option might be that program.

Best Buy also offers its marketing pitch for Windows 7 in the memo. "This new operating system isn't just a 'Vista that works' program - it's a new operating system with improved productivity, functionality and creativity that uses less computer resources."

A Best Buy representative was not immediately available to comment on the memo's authenticity.

When it announced October 22 as the official ship date for Windows 7 earlier this week, Microsoft also confirmed that it planned to have such a tech guarantee program, however the company did not say when it would start. A Microsoft representative said on Friday that the company had nothing more to add about the timing of the program.

Update 11:05 a.m. PT: No word back from Best Buy, but I did get independent confirmation of the memo, which was released on June 1. I've included a copy below.

(Credit: CNET)
During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.


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Add a Comment (Log in or register) Showing 1 of 2 pages (77 Comments)
by j_a_s_p_e_r June 5, 2009 9:49 AM PDT
$49 to upgrade Premium sounds like a bargain. Don't upgrades for premium usually run $99-$149?
Reply to this comment
by monkeyfun14 June 5, 2009 9:54 AM PDT
You can get a full home premium for $99
by BogusBasin June 5, 2009 1:24 PM PDT
I can't wait! I am really looking forward to another MS OS that I can completely ignore.
by Seaspray0 June 5, 2009 2:06 PM PDT
@bogusbasin. You seem pretty adamant about reading all the articles and posting about it. You should ignore doing that, too.
by BogusBasin June 5, 2009 3:06 PM PDT
I am also really really looking forward to watching the company I work for completely ignore the Win7 upgrade.
by dhavleak June 5, 2009 4:20 PM PDT
@ Bogus Basin

I don't think you've got this 'ingoring' concept nailed just yet. I know what ignoring looks like and believe me, within 40 minutes isn't it.
by RockaTech June 5, 2009 7:43 PM PDT
I hope its an actual physical disc for $49 instead of some download or something because I'm just old fashioned like that. =). I can't wait for Windows 7 it looks gooooooooooood.
by shellcodes_coder June 5, 2009 9:52 AM PDT
RC is damn stable, can't wait for it go RTM. Windows 7 will rule :)
Reply to this comment
by derilium June 6, 2009 7:57 PM PDT
I agree, I'm actually usin it right now :D

The only thing that bugs me is how there is no task-bar integration for the "Scan and Fix" for flash drives, etc like how there is when you copy a file
by Mweaver2k9 June 5, 2009 10:14 AM PDT
Upgrades are trouble. I'm bettin the Vista users will still suffer from problems. I want to know about pricing for the full version, because us XP users have no choice
Reply to this comment
by Hurricane Andrew June 5, 2009 10:36 AM PDT
Be careful where you place your bets. Upgrades from Vista to various versions of Win7 betas/RC have gone well. Also, MSFT has already announced that even though you can't do an in-place upgrade from XP to Win7, XP users can still use an upgrade license to do a clean install of Win7, so you won't be stuck paying full fare.
by Thunderbuck June 5, 2009 11:20 AM PDT
I'm betting there will be a major push to use Windows Easy Transfer instead of doing upgrades, since it's kind of a "best of both worlds" technique that moves all of a user's "stuff" (files, settings, preferences), but results in a clean install.

As well, many customers will likely move from 32-bit Windows to 64-bit. There is no in-place upgrade available for this scenario.
by canettijazz June 5, 2009 12:46 PM PDT
Agreed. History has shown that PC manufacturers have generally done a poor job when it comes to pre-selling a system with a promised Windows upgrade. Anyone remember the fiasco with "Vista-ready" computers? Intel had their idea of what was Vista-ready but Microsoft knew what configuration was truly Vista-ready as opposed of crippled Vista-ready. Finally, ask someone that bought a Vista-ready system that shipped with XP with a promise of a free or discounted copy of Vista, how they felt when tech support told them they would offer support because the end user modified the original configuration of the system (no longer running XP). Wait for the Windows 7 pre-installed systems. The "x-ready" systems are fraught with headaches and gotchas down the road.
by Vegaman_Dan June 5, 2009 1:17 PM PDT
There is no difference between an upgrade disc and a full install. It's the same installation media. The only difference is the price. You won't be able to qualify for the lower price unless you have a pre-existing installation that qualifies.
by dhavleak June 5, 2009 4:23 PM PDT
@ Mweaver2k9

In general I do agree - I prefer clean installs to upgrades. Having said that, I upgraded from Vista SP1 to Win7 Beta and then later from Vista SP1 to Win7 RC and both times the experience was extremely good.

My hardware is fairly recent - it's a 1.5 year old XPS 1530 laptop. The upgrade path does take a bit longer than a clean install (the step where your settings & data are saved takes a bit of time) -- but it's nowhere near the hassle of a clean install + re-installing apps.
by MrZook June 5, 2009 10:23 AM PDT
They should run that promotional upgrade price for all Windows users, not just Vista users, to pump up sales. I'm sure there are a lot of people using XP Media Center Edition that wouldn't mind going to 7 for $49.
Reply to this comment
by hankthedwarf June 5, 2009 12:11 PM PDT
A lot of people would like to buy a diamond ring for $5 too. What's your point? XP users haven't had to deal with the cost and headaches of Vista.
by MrZook June 6, 2009 6:23 PM PDT
I have Vista on my laptop I use at work everyday and beside not liking the security features I've never had a headache.
by derilium June 6, 2009 8:02 PM PDT
@MrZook: Vista was okay up front to me, but it gave me headaches. For some reason, my tray icons (the battery, etc) would disappear, and the checkbox to re-enable them would be disabled. The only way to re-enable them was to run a reg-hack. Thankfully, I'm runnin Win7 RC1 right now. I did an upgrade from vista, but everything works well except UltraISO DVD-Drive Emulator which was fixed after a re-install
by MrZook June 7, 2009 6:19 PM PDT
@derilium: I guess I'm either lucky or just never "did" what others did to get Vista problems. But I did test out Win7 beta when it first came out liked it. I downloaded the RC but haven't had a chanced to install it yet. The beta ran all of my software fine, even the stuff that networked with an old W2K computer, so I have no doubts that it will take off and bury Vista.
by Mr. Dee June 5, 2009 10:34 AM PDT
I guess it safe to assume a lot of people will buying computers later this month.
Reply to this comment
by Seaspray0 June 5, 2009 2:10 PM PDT
Maybe, but I bet sales are much more brisk later this year. Both windows 7 and snow leopard are due out in october, right? That's a combination that's bound to please just about everyone.
by macrocks1991 June 16, 2009 10:16 AM PDT
I already know that Snow Leopard is going to smoke Windows 7, but a lot of Mac users are probably going to dual-boot with Windows 7, so that they can game and do other applications that are only available on Windows, or are cheaper on Windows. Games like Halo and Call of Duty 4, along with MS Office do better on Windows, so Mac users will be using Boot Camp with Windows 7. This also means that Microsoft is going to have to release a full non-upgrade version of Windows 7, but if it is too expensive, then the Mac users are going to dual-boot with XP, like they have been doing so far. I am not too sure about a lot of sales later this year for the PC companies, because people are not sure about the new operating system. I bought a Dell notebook with Windows Vista the day that it was released, and it was not a pleasant experience. The OS got much better after SP1, so I think that PC users will hold off on buying Windows 7 for a while.
by peterpulmonary June 5, 2009 10:58 AM PDT
hooray!!!!!
Reply to this comment
by sanjayb June 5, 2009 11:13 AM PDT
I feel for those users that paid the full price for Vista and had to deal with all the problems Vista had. If anyone deserves a pricing break on Windows 7, it's those users.
Reply to this comment
by Rolker June 5, 2009 2:25 PM PDT
I'm a Vista user for 2 years, and my first version was prior to SP1.
I never had problems with my laptop due to Vista, and it is working flawlessly.
But I got it on a new laptop, which has enough horse power to run it (2g ram, 8400m, Core 2 duo 2.0gHz).
I think that people with old machines may have had problems with Vista.
by seven7dust June 6, 2009 12:14 AM PDT
@rolker
Lookup Google for Vista Problems or better try Microsoft's Bing
enough said
by Jonathan June 6, 2009 12:47 AM PDT
Sorry Rolker but such statements are total BS. Vista may be perfectly fine once its boots, but have anything other then a 7200RPM drive in it and watch how long Vista boots. And I'm NOT talking the time it takes to get to the login, but to the point where the system is usable. It can easily be 5 minutes after boot where Windows is still thrashing the living crap out of the HD. I've watched my fair share of technet videos, read more then a number of articles, and listened to a number of SME's from MS talk about how well you didn't tweak your drivers. Or you are running unoptimized drivers or how you shouldn't be shutting down Windows because it wasn't designed for that. What does all this point too? Making an excuse for Vista having HORRID startup and resume time. Benchmarks have shown that 7 really isn't that faster then Vista. So what has changed? Simple. They sped up the time it takes to actually get your system to a usable state using a number of ingenious methods like parallel driver\service initialization among other things. The simple fact of the matter is that Vista was nothing more then the foundation. It was MS's version of OS 10.0 which sucked butt so hard a black hole just about formed. However instead of a decade of .2.3.4.5. MS has built on that foundation and dropped an OS in our lap that rocks. Its FAST. Its stable. Its secure. And best of all its something that Windows users can shove in Mac user's nose. Bring on Windows 7!
by Lerianis3 June 7, 2009 7:38 PM PDT
What 'problems'? The fact is that most problems were caused by incompatible drivers (not Microsoft's problem or something you can blame on them!) or by applications that had FREE updates or were extremely OLD and didn't like running in 'standard user mode', which Windows Vista made all applications (rightly!) run in unless they had to access certain 'system' things.

It was mainly people who had OLD, crappy computers (more than 5 years old) who were having problems and really.... if your computer (unless it was gaming class when it came out 5 years ago and is a desktop that is easily upgraded) is that old....you need to get a new computer, because computers have gotten MUCH faster in those 5 years, to the point where sometimes a 400 dollar NOTEBOOK can smoke your old computer on everything but graphics performance (If your old computer has a discrete graphics card from ATI or NVidia).
by Seaspray0 June 10, 2009 9:52 AM PDT
Lerians3 has it right. The major problems were due to insufficent resources or drivers. When vista came out, it would not run on most existing computers because the hardware was just not capable. The drivers and the hardware have caught up. Everything people have complained about in vista (resources, drivers, UAC, etc)... most of that has already been fixed in vista and none has been an issue in windows 7. Granted, that there will be people who simply don't like the interface (there will be no pleasing everyone). Then don't use it. Use something else and stop your complaining.
by uclapril76 June 5, 2009 11:17 AM PDT
I wonder if the upgrade version will work like the Vista upgrade disc, which enabled you to install the full version (without activation) then upgrade using the same disc.
Reply to this comment
by Lerianis3 June 7, 2009 7:42 PM PDT
Yeah, that still is supposed to work.... all versions of Windows 7 will be on one disk, they will just be packaged in different boxes with different serial keys in them.
by ittesi259 June 5, 2009 11:36 AM PDT
M$ SUCKS USE LINUX ITS FREE
ALL HAIL THE GOD THAT IS STEVE JOBS
STOP DRINKING THE APPLE KOOL-AID

Ok now that all 3 sides have been expressed, lets hope this thread stays on topic.
Reply to this comment
by darkxeno June 5, 2009 12:06 PM PDT
LMAO if it was only that simple..
by spiffy1001 June 5, 2009 12:18 PM PDT
COMMAND LINE RULZ! GO DOS!
by thelemurking June 5, 2009 12:55 PM PDT
You left out the beloved Commander_Spoke and his persistence that OS/2 WARP IS THE FUTURE!
by karpenterskids June 5, 2009 1:17 PM PDT
hahaha...best post ever. :)
by Jonathan June 6, 2009 12:52 AM PDT
AmigaOS owns all your sorry OS's BUTTS! ;)
by tuneslover June 7, 2009 12:36 PM PDT
Funny...maybe u're drinking right now...lolz...how can you compare Windows with Linux?
by assman June 7, 2009 11:44 PM PDT
I read your comment out loud at first in a mock flamer voice.. then I realized you were mocking the flamers. So I was mocking you mocking them.
by Seaspray0 June 10, 2009 10:16 AM PDT
The TRS 80 is far superior!
by macrocks1991 June 16, 2009 10:25 AM PDT
Steve Jobs is awesome!! Mac is awesome!! But there are some things that Mac users want Windows for, mainly gaming, and we can dual-boot with Windows to fix that...Linux...I am not gong to slam you for saying that Linux is great, because I am a Linux user myself, but it is not as replacement for Windows or Mac...I mean, what can Linux do? I only use it to modify it and make it look like whatever I want it too, but the customization features are the only things that are good about it...
by Renegade Knight June 5, 2009 12:16 PM PDT
"This new operating system isn't just a 'Vista that works' program - it's a new operating system with improved productivity, functionality and creativity that uses less computer resources."

Isn't this what Vista promissed?
Reply to this comment
by thelemurking June 5, 2009 12:57 PM PDT
Vista works for me... never had any problems. My only real complaints with Vista are the lack of 64 bit drivers for my old HP Photosmart 5950 printer and my Microsoft Fingerprint Reader. I bought a new printer and put my fingerprint reader on a 32bit version of Vista at work.
by seven7dust June 6, 2009 12:16 AM PDT
@themurling
I love how fanboys defend Vista yet Microsoft themselves consider it a failure !
by massfat June 7, 2009 9:32 AM PDT
Microsoft does not consider it a failure. They consider the image of Vista a failure. MSFT has never admitted to saying Vista was a bad OS. They simply said they've made some mistakes. The biggest mistake they made was allowing Vista to get a bad rep.

@Knight, that is not what Vista promised. It promised to bring computers to the next level. It was the foundation for a better and improved OS. From Vista to XP, there was many core changes that took place, which were necessary to make the OS that much better. Windows 7 is similar to what XP was the the version of Windows before XP. It builds on the core foundation of Vista, and gives it enough tweaks such that the performance has become far better, along with many other improvements.
by Lerianis3 June 7, 2009 7:49 PM PDT
Yes, this is what Vista promised and (for the most part) it came though on those promises. The people who were moaning and ******** that "Vista sucks up too much memory!" really needed to get ******* real. I tested XP, Vista and now Windows 7 on the SAME PC, and they ALL sucked up about the same amount of memory once everything 'got going'.
On a system with 4GB's memory (3GB's usable), about 25-30% of the memory was used at idle with no other programs installed, after I disabled some of the things that are enabled in Windows XP, Vista and 7 that no one uses or that there are third-party solutions for (i.e. Windows Firewall, etc.) and pared down on some of the 'optional features' in XP, Vista and Windows 7 that no one uses.
So, Vista didn't 'suck more memory' than Windows XP did (they are honestly about equal). Windows 7 beats it by a LITTLE on memory usage, but as to general 'speediness'..... Windows 7 comes in with the win, followed closely by XP and then Vista a very small bit farther back than XP.

To sum it up.... people were being whiny babies about certain older hardware not working with Vista (big surprise, I had to buy a new printer because there were no drivers for my older parallel port printer for Windows XP even though the thing came with a parallel port!) and not looking to see "Do my programs have FREE updates to make them Vista compatible! Oh yeah, they do! DUH! (Homer Simpson voice for the DUH!)"
by abcd9009 June 5, 2009 12:36 PM PDT
The most compelling feature I find in Win7 is touchscreen. And even if 7 is given out free unless you have a touchscreen monitor you will still have to buy the hardware. So it's best to just buy a new computer with touchscreen having Win7.

All other features are just Vista enhancements or bug fixes.

That's just my opinion.
Reply to this comment
by Lerianis3 June 7, 2009 7:34 PM PDT
Actually, touchscreen was included with Windows Vista.... that's not a new feature, just to correct you. I can buy HP computers with touchscreen included right now at our local "Best Buy".
by karpenterskids June 5, 2009 1:18 PM PDT
Wow, June 26 is much earlier than I expected!
Can't wait to get my grubby little hands on it.
Reply to this comment
by Inconnux June 5, 2009 1:56 PM PDT
they have had to push Win7 out quickly because of the bad rep that Vista has. I know several people who have either downgraded to XP or are holding off on buying a new computer because of Vista. Microsoft is well aware of the problems with Vista and wants the public to forget about it as soon as possible... they are hoping that Win7 will make people forget
by Hokulea June 5, 2009 4:34 PM PDT
My XP Pro machine is 6 yrs old and I really needed a new PC. After reading all the criticism about Vista I seriously considered waiting until Win 7 shipped before buying something new. Then I saw a great deal from Dell on an XPS rig with a Core i7 and 12 GB of DDR3 memory running Vista x64. I've had it for a month now and have had zero problems with Vista x64.

Canon even has 64 bit Vista drivers for my old i850 printer. Every 32 bit app I have that was designed for XP has installed with no problems. I upgraded to Vista Ultimate x64 for $65 through Microsoft's student discount program. Through the same program I was able to get MS Office Ultimate 2007 for $60.

I'm very happy with Vista and I'm also glad I ignored the naysayers who just spread lies and FUD about anything Microsoft. If you're a high school or college student check out Microsoft's DreamSpark program. They offer a bunch of full version software for free including Windows Server 2003 and Server 2008 as well as Visual Studio Pro versions 2005 and 2008.

BTW, I am dual booting with Win 7 RC but I like Vista x64 better at this point.
Reply to this comment
by xellosomo June 5, 2009 6:32 PM PDT
@Hokulea: how much was great deal from Dell? Tnx.
by Hokulea June 6, 2009 10:22 AM PDT
$1275 Studio XPS 435 MT - Core i7-920, 12 GB DDR3, 500 GB HDD, ATI HD4670, Bluetooth Media Rdr, UltraSharp 20" wide scrn monitor, 30 Watt Spkrs with subwoofer, Mouse (adj DPI), keyboard, 2yr warranty.
by Hokulea June 6, 2009 10:27 AM PDT
I forgot to add that the deal maker was the zero percent interest for one year through my Dell account.
by sharmajunior June 5, 2009 6:39 PM PDT
I think BestBuy leaked this memo on purpose.....think about it, think about the increase in sales of stale vista computers at BestBuy during that period just to get a free upgrade to Win 7.

I am also waiting for these Apple vs Microsoft wars to flame even higher as soon as both of them release OS's in October....I bet everyone is gonna be staying up day and night for the first couple of days trying and figuring out new stuff and gathering all the details so they can come on here and start the fight....LOL
Reply to this comment
by babystars_13 June 6, 2009 12:42 AM PDT
I am considering buying a new computer towards the ends of August and while this offer sounds great I'll wait till my school shop has it for significantly cheaper or I might just go to M$ store for education and buy it there for $50.
Reply to this comment
by queticomn June 6, 2009 7:16 AM PDT
I am also really really looking forward to watching the company I work for completely ignore the Win7 upgrade.

Seconded.

openSuSe
Reply to this comment
by Charles_Bronson June 6, 2009 9:20 AM PDT
I just hope W7 runs better than Vista. I'm sick of this memory hog Vista.

I also hope that updated price applies to 64-bit versions. Either way I think I'm going to go for it.
Reply to this comment
by Lerianis3 June 7, 2009 7:53 PM PDT
Vista is NOT a memory hog, will you please go DROWN YOURSELF instead of spouting out this old lie! Vista, XP and Windows 7 use ABOUT THE SAME AMOUNT OF MEMORY AT IDLE, with on a 4GB system is about 25-30% of the memory!

And get this: the MINIMUM, absolute MINIMUM memory for Windows 7 is going to be 1GB of RAM! So, if your computer has less than that in it.... order the ********* memory to upgrade your system right now, or if your system cannot have that amount in it...... break down and buy a new computer come October!

Also, Microsoft is PUSHING HARD for 64-bit ONLY to be installed on computers from now on. I have yet to find a program save GameTap (which uses a proprietary DRM that doesn't work on 64-bit OS's) and a few japanese games that won't work on a 64-bit OS, and neither has Microsoft.... so they are pushing to 'phase out' the 32-bit now, since all systems in the past 4 years support 64-bit OS's, no problem.
by Charles_Bronson June 8, 2009 11:03 PM PDT
@ Lerianis3

Actually, I have 4 gigs of RAM, a quad core processor, and a 768 meg video card, and at idle Vista takes around 45-50% of memory. So why don't you go stick your head up your ass you wannabe-know-it-all little ****.
by ivandrago June 6, 2009 10:33 AM PDT
Hell, I just bought the biggest, fastest conventional hard drive for my laptop to install Windows 7 on. I'm really excited because this is the first Windows OS in a very long time that nobody is dumping on (in a major way).

While I'm not completely hating the Vista currently installed on my HP HDX18, I believe that Vista is making the computer run slower than it should with the specs that I have (and the money I spent to get it).

Heres hoping that I can purchase an upgrade off of a RC copy of Windows 7.
Reply to this comment
by Lerianis3 June 7, 2009 8:03 PM PDT
Don't you believe it (voice from the old "Merry Melodies" cartoons here)! The fact is that machines with XP and Vista installed on them run ABOUT THE SAME when it comes down to it, once you take out 'older drivers' being part of the problem.

I thought my father's new Gateway P-7811FX computer was running a little 'slower' than it should... went online..... problem was linked to Gateway's proprietary drivers for NVidia's graphics chips. I waited for NVidia to release their 'generic' drivers for the video card in that machine.... problems disappeared, MUCH faster than it was before.

You have to weed out the 'old drivers causing problems' thing before you can 'harp' on Windows Vista. Once that is done, most times people are astonished at how much faster their machines are than before.

Now, Windows 7 IS going to make your machines even faster than XP and Vista: networking speeds (thus far) have been GREATLY increased.... I'm getting near the absolute fastest speeds on my Wireless-G router that it can possibly get with Windows 7. Graphics speeds? Increased again, and I'm honestly at a loss as to how Microsoft managed that! Memory access speeds? Again, increased (must have been some programming bottlenecks in a few areas).

And the usability is DRASTICALLY improved, though it will take a little getting used to Windows 7's new menus for XP and Vista users.
by PalmliX June 6, 2009 3:51 PM PDT
I'm sorry but this is total BS. I used to support microsoft somewhat because people always pick on the big guy and so forth, but then I bought Vista Ultimate Edition. I'll spare you all the details but basically Vista has turned out to be a total nightmare for me.

Everything that used to go smoothly for me on XP, has turned into a nightmare of scouring forums for work arounds, 3rd party drivers etc... Yes I realize that bad drivers aren't microsoft's fault, but it sucks when all of the sudden my Audigy 2 sound card is basically useless when used in conjuction with Vista.

I could also go on and on about how I had to turn off something like 15 microsoft 'services' just to get my hard drive from constantly chugging. Yes I finally got Vista to stop doing whatever the hell it thinks it doing when it 'determines' that my computer has enough resources to process its BS, of course now my search function is even worse than XP's but I'll take it just so my computer can actually be responsive when I use it.

I realize there are people who have had no problems with Vista. Believe me when I say I'm happy for you, maybe you got lucky or maybe you just don't do the same things on your rig that I do on mine. I do a lot of 3D work, Video Editing, Sound recording, Motion graphics, and to top it all off, some gaming too. Please trust me when I say the move to Vista was a NIGHTMARE trying to get all those programs actually working. I've had to turn off so many so called 'services' to get those programs to work, that now my Vista has basically the same or worse functionality than XP did.

Anybody remember 'Games for Windows'? Ya I bought into that BS too, oops! Oh and I love the new update feature on Vista too, I love how certain updates will just randomly fail, and how my computer will crash and freeze trying to install those updates, AWESOME!!!!

Correct me if I'm wrong, but shouldn't the point of upgrading to a new operating system be to have an improvement over the one you used to have?

Windows 7 IS what Vista should of been all along, I just wish I saved my money instead of buying a freakin lemon. Unless Microsoft offers the windows 7 upgrade for free to Vista users (which they should if they want to keep any kind of respect from their customers) I am not giving any more of my money to them. Anybody can attempt to tell me why I'm wrong, and who knows, they may be right, but would I not be considered an idiot if I willingly made the same mistake twice?
Reply to this comment
by Frost7331 June 6, 2009 7:08 PM PDT
Creative's fault your audigy doesn't work - use something that doesn't force the customers to buy the same product for every new windows release - Asus or HT Omega are the only worthwhile dedicated sound card producers, Realtek for onboard (VIA makes awful drivers)
FYI, I have an Audigy 2 and it's complete crap hardware and driver wise.

As for the others, stop buying cheap chinese crap and you'll be loads better off - or buy hardware that's been made in the past 5 years.
by massfat June 7, 2009 9:40 AM PDT
The updates won't fail unless you have some viruses or your hardware/drivers are messed up in a big way. I'm sorry I can't relate to your experiences, but I think the issues you're experiencing are due to the problems with the companies that create your hardware/drivers just like Frost said.
Fortunately, Windows 7 will be compatible with practically ALL Vista drivers and such, and most of them are built in so you won't need to go scouring for them. Unlike what they did with Vista, Microsoft isn't listening to Intel's BS on Vista-Ready computers, and Microsoft is working together very well with the people that will be selling you the PCs, and in this way have they made the process far smoother. I've seen many Microsoft partners say that with Windows 7, Microsoft has really let them into the know, unlike with Vista.

I hope you will find better experiences in the future, but I do not think they will be giving away free copies of Windows 7, because I think a large portion of users don't have problems at all, or on the same scale as your problems. My suggestion would be taking a look at reviews of the companies that produce your sound/graphics/other cards or hardware, and making sure that they have a record of being complacent.
by play7 June 25, 2009 9:29 AM PDT
This comment doesnt make sence......... let alone believing you worked for MS...... As one smart posted pointed out if your system has issues. ( or even stolen MS Operating system) totally out of luck......

I just don`t be you here.......There are reasons why OS dont load correctly. and being a expert you known this........BUNK!
by tipoo_ June 7, 2009 7:47 AM PDT
I'm assuming both Vista and XP can be upgraded to 7 without any of your stuff being deleted?
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During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


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