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June 1, 2009 7:16 AM PDT

Bing balloons into public view

by Ina Fried

Each day, Bing features a different background image, meaning that for many, the first public view was this hot air balloon-themed look that appeared on Monday.

(Credit: Ina Fried/CNET)

Microsoft's Bing search engine has started to become publicly available, allowing the world to decide whether the company's latest effort has the goods to take on Google.

The engine, which replaces Live Search, debuted Thursday at the D: All Things Digital conference and is slated to be fully available by Wednesday. (Microsoft said it would start becoming publicly available Monday, but that it wouldn't be fully launched until Wednesday.)

Among the other naming changes that go along with the new search, Live Search Cashback is now Bing Cashback, while technology from Microsoft's Farecast acquisition now powers Bing Travel. Virtual Earth gets a name change (though not an upgrade in my book) and is now Bing Maps for Enterprise.

With Bing, Microsoft is trying to make the case that search today is still an often unsatisfying experience. That is a unique challenge for Microsoft. Although its research shows that most people repeat searches and give up without finding exactly what they are looking for, perceived satisfaction of search is actually pretty high.

To help make the case, Microsoft plans to spend (to borrow a Carol Bartz phrase) boatloads of money on advertising. Estimates in the advertising trade mags have pegged spending at $80 million to $100 million.

That's key, since very few people currently go out of their way to search using Microsoft's technology. Most Microsoft searches come via MSN, from toolbars and other methods, while just 1 or 2 percent come from people actually typing Live.com into their browser's address bar.

"Nearly 98 percent of the traffic at Live.com is passive (coming from MSN, etc.) and Bing will be an attempt by Microsoft to establish its search offering as a destination Web site with high active traffic," Collins Stewart analyst Sandeep Agarwal said in a research note on Monday. "In our view, though Microsoft's search technologies are ready for prime time, making a call on the success of Bing now will be premature."

One of the things I'll be watching is how content creators react to the new ways that Microsoft pulls content into the search pages. The main results page offers the option to hover over the result for more information, while the product search site repurposes professional reviews, user reviews, and other information directly within product search results.

On the video side, Microsoft allows a live preview of videos from within its search results, also raising some questions of fair use.

Of course, other engines also borrow heavily from the sites they are searching. Don't forget, Google hosts its own cached versions of the pages it searches.

The bigger deal, of course, is whether people take to Bing at all. Microsoft does seem to have generated a good amount of initial buzz, as well as some early positive reviews.

What's your take on Bing? Drop me an e-mail (ina DOT fried AT cnet DOT com), along with your name and hometown, and we'll publish some of the responses later this week.

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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Add a Comment (Log in or register) Showing 1 of 3 pages (93 Comments)
by C_Urrea June 1, 2009 8:07 AM PDT
Graphically intensive homepage and search results are piggish on memory and processor.
Photo search page is slow to feed new pages and a rip off of the FireFox plug in AutoPager. Having to mouse over to gain info for each pic in cumbersome.
Video search is piggish on memory and processor too. Preview feature in search results is neat but burdensome on some machines and ISPs.
Reply to this comment
by empirestatebuddy June 1, 2009 9:07 AM PDT
are you using a Commodore 64? lol
by tgrenier June 1, 2009 9:28 AM PDT
Can you post some specifics? I'd be very interested to find out how many CPU cycles and page faults a search is taking on your computer. Memory utilization would be interesting as well. If you really want to be useful and credible, you could post same information from a similar search using whichever engine you prefer to bing.

thanks,

Tom
by troyrig June 1, 2009 9:52 AM PDT
I second the comment by empirestatebuddy. Seriously, if pictures are hogging your resources then it's time to upgrade from a 1990's system.
by drwam June 1, 2009 10:49 AM PDT
Listen. It is more resource intensive than Google. It is better looking too. We all need some days to compare usefulness in real world, gotta-have-it search situations.
by eltoro2827 June 1, 2009 12:29 PM PDT
@C_Urrea how bout buying a computer not loaded with windows 3.11
by Mergatroid Mania June 1, 2009 2:45 PM PDT
You guys are so snobbish, it's unbelievable.
Most users are not interested in "cpu cycles", and could care less about them. All they carre about is "is my computer going slower than it usually does".
Also, the comnputers we use at work are older Athlon conputers, not even Athlon 64. They work 100% perfectly. Nothing wrong with them AT ALL. We do lots of searches, downloading, web brousing, multitasking and don't have ANY issues.
Now, I haven't tried Bing but I can tell you this. If the computer at my work desk slowed down from searching with a new search engine, there's no way in hell I would go out and spend $600 to replace the computer just so I could use that new search engine. That would be a WASTE OF MONEY. Now, if there was something new and amazing that we just couldn't do without, sure then replacing the computer would be considered. However, even though I haven't seen it, I doubt "Bing" falls into that catagory.

You people have more money than brains.
by make_or_break June 2, 2009 9:01 AM PDT
Clean off the trojans, worms and spyware; you will be amazed at the performance upgrade.

Frankly, using Bing in Firefox has been a surprisingly good experience so far. It seems just as fast as Google, and it certainly is easier on the eyes. It also appears to do a better job of filtering out the useless search results, though that also makes me wonder if some viable and useful results aren't being filtered out as well. At this point only time and continued use will tell.
by gofalcons June 4, 2009 11:38 AM PDT
mergatroid mania.....if you need to upgrade your computer to look at a search engine, your computer is 20 years old, or you're using a calculator.......maybe youre i.t. team needs to do some cleanup maint. on those cpus?
by gofalcons June 4, 2009 11:39 AM PDT
oh and mergatroid, more money than brains......youre the one talking about a product youve never used when you obviously know nothing about computers....who has the brains here.......lol.
by myles taylor June 1, 2009 8:10 AM PDT
When I first heard about Bing, I thought it would be another failed Microsoft attempt to take a crack at Google, but it actually looks pretty good. I don't think it will be a major game-changer, but it looks decent at least and I might try it out.
Reply to this comment
by myles taylor June 2, 2009 8:56 AM PDT
I tried out Bing for awhile and I like some things, but ultimately, it has to do some things just as well as Google in order to win my use. Where Google really wins is simplicity and that's why I use them. Bing tries to make things too complicated. I was looking for a song and I randomly typed in the lyrics, as I often do on Google, and it took some creative scrolling and jumping around the page to find it. Google found it on the first try.

Another thing that really annoyed me and was probably a deal-breaker for me was the preferences. In typical Microsoft fashion, they were hidden. You have to click on Extras in the top right and then preferences. Then, in another typical Microsoft move, you had about twice as many clicks to save them and you max out at 50 results per page. You had to affirm you were over a certain age and other things. Microsoft, improve it, but make it simple if you want me to use it.
by sean_001 June 1, 2009 8:19 AM PDT
Bing makes google look old.
Reply to this comment
by ogman June 1, 2009 8:35 AM PDT
Moogle (Bing) is Google with a fancy dress. Nothing more.
by manojlds June 1, 2009 8:49 AM PDT
Bing is good and it just might give Google some competition. But your statement is way overboard. Or rather, Google lives up to the adage "Old is Gold". Google will still be the numero uno, in the near future atleast.
by gefitz June 1, 2009 10:51 AM PDT
In that, it looks like Google has for years? Yeah, it does. Why invent when someone else already has (Microsoft's growth model in a nutshell)?
by Mergatroid Mania June 1, 2009 2:49 PM PDT
Reinventing the wheel is a waste of resources unless you have some major improvments to make. I think the jury is still out on that.
by FutureGuy June 1, 2009 3:55 PM PDT
@ogman
http://www.pcworld.com/article/165749/bing_vs_google_vs_yahoo_feature_smackdown.html
but don't get facts get in your way.
by pentest June 3, 2009 12:26 PM PDT
Too bad it still can't compete your it counts: returning relevant results.
by karpenterskids June 1, 2009 8:37 AM PDT
First search I've done so far...and I've gotten weird results.

I searched "Karpenter's Kids", which is a band name.
Instead of being directed to the band's myspace, the first two results are for organisations with the "karpenters" spelled correctly.

And then the Myspace beneath that is a barely-used Myspace that perhaps belonged to the band a LONG time ago, with two friends, and almost no plays, instead of the one with countless friends and tons of page views.

And THEN...to make it even weirder...I did the same search using Safari instead of Firefox.
And I got different results. It pops up the links I've actually looking for, although the wrong Myspace is still at the top.

It's not just a fluke, either...and it's not learning from what's been clicked, from what I can tell.
I search for "Karpenter's Kids" again in Firefox, and the same old results are shown.
Reply to this comment
by dhavleak June 1, 2009 12:30 PM PDT
In terms of learning from what's clicked -- that adaptation doesn't happen instantly -- it takes more clicks (not a single user) and more time (typically a day) for log processing, index updating, etc. Same is the case with any search engine.
by Ted Miller June 1, 2009 8:40 AM PDT
Heh! Heh! "with the opinions rolling in fast and furious" I come on thinking there will be over a thousand comments and there where only three. Mine makes 4 at this time. Ha, Ha, Ha joke on me. ;-)

Ina: what where you expecting? I am going to give it a try anyway. I kinda liked the quick first look I gave it.

Maybe the opinions will start rolling in after mine...
Reply to this comment
by hpjin June 1, 2009 8:45 AM PDT
Looking forward to using Bing (4 letters), hopefully better than Google (6 letters)
Reply to this comment
by rcrusoe June 1, 2009 9:53 AM PDT
Using a bing in my state is a Class A misdemeanor unless you are holding more than .5 oz at which time it becomes a Class E felony. :)

What is it about Microsoft that makes them incapable of coming up with good names for their services?
by karpenterskids June 1, 2009 12:51 PM PDT
Good point...if we're REALLY in a rush to search for something, it'll at least be two letters easier. :)
by Jonathan June 1, 2009 8:47 AM PDT
I don?t give a crap what Live Search looks like or is rebranded to. If it can?t do as good of a job as Google on MS?s own sites, let alone the rest of the web, I won?t touch it.
Reply to this comment
by eltoro2827 June 1, 2009 1:08 PM PDT
thank god...wont have to worry about you slowing things down .
by woodycr June 1, 2009 8:52 AM PDT
Search: Garmin 750

It deliverers not only not all data. But
WRONG data.

Bing product spec:
http://www.bing.com/shopping/Garmin-750-GPS-receiver/search?q=garmin%
20750%20&p1=[CommerceService+scenario%3d%22s%22+docid%3d%
22DCB1CD1FA995CFBF66A4%22+p%3d%22df5c7f1ba4404c05b3f423c4e307eee6%
22]&wf=Commerce&FORM=GTCL

Waypoints 500
Waypoints per route 10


Features Hands-free calling via Bluetooth, built-in microphone,
built-in speaker, built-in FM modulator, 2D / 3D map perspective, Garmin
Lock, custom POIs, preinstalled POIs


===

In reality the system has 10 routes and 50 waypoints per route.
It doesn't have Bluetooth.
Doesn't have a build in microphone.

See:https://buy.garmin.com/shop/shop.do?pID=37419#specsTab


Not good at all, prices shown are not the best either.
Reply to this comment
by ogman June 1, 2009 8:57 AM PDT
" Not good at all, prices shown are not the best either."

And they never will be. Microsoft results have always been more about who is paying to be listed than providing actual results. Nothing's changed, save a parlor trick or two and a pretty picture.
by FutureGuy June 1, 2009 3:58 PM PDT
No search engine is always accurate, it relies on other sites to come up with its information.
Here's a comparison for Google and Bing.
http://www.pcworld.com/article/165749/bing_vs_google_vs_yahoo_feature_smackdown.html
by zwu_ca June 1, 2009 8:54 AM PDT
About fair use of preview of the videos -- how about the websites such as http://www.elookinto.com and http://www.clusty.com? They do 'preview' (embedded the other web pages directly in their web pages). Nobody goes after them? They have been around for awhile. Embedding videos seems to be reasonable to me.
Reply to this comment
by scdecade June 1, 2009 8:54 AM PDT
Bing is worse than Live Search. My universal search engine test is a search for my own screen name: scdecade. The previous time I checked Google was 5,500% better than MS Search. Now using Bing I find that Google is 12,000% better. So MS needs to get twelve thousand percent better before they're equal to Google. It's going in the wrong direction for MS I'm afraid.

Has it occurred to anybody that it's basically too late to compete with Google? As an Input/Output exercise the time and compute necessary to crawl and index the web to complete with Google... it's maybe not impossible but it's beyond inordinately difficult. MS is not within 10,000% of getting the job done just to be equal.
Reply to this comment
by Super2online June 1, 2009 10:02 AM PDT
There is no such thing as "too late" in my book. If a site gives better results through a mix of additional features that pin point the information your looking for more accurately, then it's better late than never.
by scdecade June 2, 2009 5:26 AM PDT
"If a site gives better results through a mix of additional features..."

That's only part of the issue. What about the size of the index? If Bing has only indexed 1/1000th of the web compared to Google then the quality of the results must be suspect. The point I'm making is by the time Bing has indexed 2/1000ths of the web Google has already increased the size of the denominator such that the relative percentage is falling away. MS and Bing are falling behind unless they can index the web faster than Google. By admittedly anecdotal experience it certainly seems like MS is falling behind at an increasing rate. In order to catch up and pass Google, MS will need to crawl and index much faster. I'm not saying it's impossible or it's too late but it doesn't get any easier and Bing seems like it's even keeping pace let alone making progress. Catching and passing Google would require compute power beyond comprehension.
by massfat June 2, 2009 7:46 PM PDT
scdecade, Bing has only been around for less than 2 days. Give it some time. Also, publishers have discovered that Bing crawls and indexes at much higher rates than Google, so you can look forward to that.
by pentest June 3, 2009 12:28 PM PDT
Bing(what a stupid name, what is wrong with MS?) has been indexing for some time, not "two days".
by tippcity June 1, 2009 9:00 AM PDT
I did a search on the following keywords "traps sofie wordpress uncategorized support"
Bling returned 34 of 56 results. I could not find a way to view all 56 results.
This morning, Bling only allowed me to see 8 results.
Google returned 1710 results including my blog's home page.

Looks are in the eye of the beholder. Yes Bling looks pretty, but I will stick to results. Thank you.
Reply to this comment
by Super2online June 1, 2009 10:19 AM PDT
Watch the videos (and read all the other info) at www.discoverbing.com and you will find a wealth of knowledge about all the new features that Microsoft's new competitor is offering that aren't immediately apparent when you look the search results pages for any given search. Until you do, it's impossible to evaluate and measure the differences between Google, Yahoo and Bing.
by ducttape36 June 1, 2009 9:02 AM PDT
just set it as my default search in the browser. going to give it an honest chance, at least a week. so far its ok, but i hate the images that show up with the results. they are distracting.
Reply to this comment
by pcampagna June 1, 2009 9:04 AM PDT
I did a search for my name which i've ranked number one in google for like 4+ years. I don't even come up in the first 17 pages??!!!! ***?

That pretty much tells me Bing is Crap. Microsoft products always suck. Google is king....
Reply to this comment
by eltoro2827 June 1, 2009 1:09 PM PDT
google is old
by a85 June 2, 2009 5:38 AM PDT
Google is king? MS always sucks? A quick overview:

As for Google?s many and varied successes: Google video, Google Catalog search, Notebook, Dodgeball, Jaiku, Mashup editor, Shared Stuff, Web Accelerator, Google Answers, Google Coupons, Voice Search, Google Viewer, Google Checkout, Orkut, Knol, Hello, Joga Bonito, Lively? would you like me to continue? They are ALL epic failures.

As for what they?ve done well: search, Google docs (arguable, but an acquisition (Writely)), Google earth (acquisition again - Keyhole), maps (acquisition again - where 2), youtube (arguable success, but again an acquisition) and Android (arguable and again an acquisition). Even Wave was developed in Sydney by the Where 2 guys largely <before> they were acquired. So, other than search, what have they done well? Answer: not much.
by massfat June 2, 2009 7:48 PM PDT
Dude, bing has only been around for 2 days. Why don't you let it crawl some more pages? Or maybe Bing's algorithm is just different and your websites are like spam?
by empirestatebuddy June 1, 2009 9:06 AM PDT
I like Bing and have already made it my "default" search engine.

It needs to work on its "News" section though. Google news, for the time being, has more and better stories. If Bing beefs up its news section in the coming days, Google will increasingly become my secondary spot for search and news.
Reply to this comment
by applebibek June 1, 2009 9:11 AM PDT
Bing couldn't cross over google.
till now google is best.
Reply to this comment
by mjconver June 1, 2009 9:15 AM PDT
Too slow, but the balloons are cute. I'll tell my Mother-in-law to try it, she doesn't care how slow the searches are, she's in her 80's. In the mean time, I'm sticking with Google, speed is everything.
Reply to this comment
by woodycr June 1, 2009 9:16 AM PDT
Search: multiple routes garmin google maps

Bing:
No valid return on first page.

Google:
Second link on first page

Help Bing with: multiple routes garmin google maps import
Still no good results on first page

Page preview shows: Just a moment.
Then changes to: We're still looking for more info. Try again later.

Totally useless.
Reply to this comment
by DigitalAngelic June 2, 2009 6:12 AM PDT
Searching for Google Maps stuff on Bing? Of course Google's going to get better results for THAT. XD
by walletless June 1, 2009 9:37 AM PDT
BING: BING Is the New Google
Reply to this comment
by Seaspray0 June 1, 2009 10:53 AM PDT
or Bing Is Not Google (read that one friday). I'm sure there will be plenty of accronyms floating around soon.
by karpenterskids June 1, 2009 2:16 PM PDT
But...It's Not Google!
by Proud_Geek June 3, 2009 1:26 PM PDT
BING: Bring In New Government
by CodyG [WINDOWS-TEAM] June 1, 2009 9:47 AM PDT
If you've got some specific questions on Bing, or just want to see it in action, there'll be a
"Bingcast" at 10a.m. Pacfic today (June 1). Folks from the Bing team will demo and answer user questions about Bing. If you're interested, check out http://ms.istreamplanet.com/search.

I hope you find it useful!

Thanks,
Cody
Windows Outreach Team
Reply to this comment
by Seaspray0 June 1, 2009 10:54 AM PDT
Does this mean we'll finally find out who shot JFK?
by gtdtm June 1, 2009 9:54 AM PDT
I have a very unique name. Google easily finds blogs and other sites that relate completely to me. Bing on the other hand found 0 results mentioning me. Win=Google
Reply to this comment
by empirestatebuddy June 1, 2009 10:50 AM PDT
well, if i'm ever looking for your weird name, i'll use google. but for normal searches, i'm gonna at least give Bing a try. lol
by gtdtm June 1, 2009 3:02 PM PDT
@empirestatebuddy:

That's not the point. If Bing can't find highly unique information, how can I trust that it will weed out the non-relevant information in my searches for popular keywords?
Showing 1 of 3 pages (93 Comments)
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About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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