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December 12, 2008 4:00 AM PST

Contractless in Seattle

by Ina Fried
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Editor's note: This is part of a series of stories about the recession's effect on the tech industry.

After nine months of searching for work, Ben Klausner thought he'd finally caught a break when he landed a contract gig in September doing security work for Microsoft's cloud computing project.

Just a month after he started, though, he learned his contract was ending. Now Klausner, a 55-year-old former IBM worker finds himself again out of work. And the prospects for employment look even dimmer than they were before the Microsoft job.

Klausner

"It was frustrating," he said of his brief Microsoft experience. "You go in and you expect to be there for a year or more and after a month they tell you you have another 30 days."

Klausner's story is the kind that unemployment statistics and headlines don't often take into account. Unlike companies that have had widespread cuts, Microsoft hasn't announced broad layoffs. However, that doesn't mean the ranks of those doing work for Microsoft are as robust as they once were.

Microsoft has sharply slowed hiring and cut a significant--but unspecified--number of contractors. The company has also said it is looking to reduce its bills from its vendors, an action that could also trim the ranks of those who do business on Microsoft's behalf.

"I don't think many people are aware that Microsoft has cut back a lot of projects," Klausner said.

Klausner said he tried to find another job either within Microsoft or at the consulting company through which he got the Microsoft work, but he came up empty. "They talked about finding other things, but they didn't have anything," he said.

Things haven't worked out the way Klausner planned when he left his IBM job in Texas nearly a decade ago. Klausner, a ham radio enthusiast and science fiction fan, had grown tired of Texas and wasn't enjoying his latest assignment at IBM. He headed to Seattle at the peak of the dot-com boom because of its low unemployment rate and fast-growing technology sector.

"It was the height of the boom, so I figured I could make a move," said Klausner, whose resume includes work as a systems and network architect in addition to his security work. He found jobs at a couple of Seattle-area start-ups, but after the dot-com bust, he found steady work harder to come by.

Eventually, he settled on finding work as a contractor--one of the legions of tech workers that companies hire for specific projects. "I've been doing contract work for about four years; not so much by choice but by circumstance. It's what was available."

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But now, Klausner said he doesn't find very many jobs even for contractors. He said he applies for several jobs each day but that there's a huge amount of competition, noting that the recent failure of Washington Mutual has put even more technical folks in competition for the slots that do come open. "There just aren't that many coming up either," he said.

For now, Klausner is also curtailing spending as best he can. "I'm going into what I think of as hermit mode," he said. "I don't go out much. I don't buy much. I was on the verge of replacing my car and that went on hold."

Instead, he is relying on his 12-year-old Ford Explorer as he searches for new work. That, he hopes, will make his savings last longer.

"Of course, investments have gone in the toilet so it's not as big a cushion as I would have liked," Klausner said. "I've got some savings for a couple of months, but it could be a real problem if this goes on."

Next in the series: For Net consultant, a crisis, then a silver lining

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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by UITD December 12, 2008 5:46 AM PST
Join the club. Unless you're willing to work for the hourly equivalent of a Target, Borders, Lowe's employee AND remain a software developer, in hopes to compete with cheaper labor overseas, you're out of luck. You've actually got to undercut those "retail wages" because our wonderful corporate whacko CEOs dont wish to pay taxes on your salary. Nor do they want to pay healthcare nor vacation, etc. Greed and stupidity cloud their judgement. These economic GENIUSES THINK that they get better software from cheaper, outsourced labor from India, China, Estonia, Vietnam, etc.. The sad truth is that they dont - they never have and they never will. US developers can and always will run circles around these idiots.

They just lay off highly skilled US workers and throw them to the unemployment lines, while they line their wallets with the so-called "savings". Then they FAIL and ask the government to bail them out. The government bails them out and they do what? Lay off MORE workers and horde the bail out cash. The laid off US workers used to stimulate the economy with their good pay and they used to contribute to the tax-revenue for their respective State and the Federal Gov't as well. Not any more. Then you hear the buffoons on the radio talk shows wondering where all the jobs are AND, even better, how to create more jobs?

The answer isnt rocket science, Einsteins. Bring back the work. Bring back the factories and the manufacturing jobs, the science and financial jobs and the software development jobs. STOP giving those jobs to other nations. This isnt "protectionism" but rather COMMON SENSE.

Else, we're going to end up being a third-world nation and see it before our lives are over.
Reply to this comment
by jessiethe3rd December 12, 2008 8:34 AM PST
I hate to tell you this but it's not CEOs who make the decisions - it's the board of directors and the owners of the company... the shareholders. Those shareholders in the majority stake drive the leadership and drive the need for never ending results. A company is not about it's people... it's about sustaining itself and its marketability.

Why would those jobs come back? Because we demand them? Get serious man. People have to evolve and move (physically leave the country if necessary.)
by geekmba360 December 12, 2008 11:46 AM PST
I just published a "Depression 2.0 Survival Guide for High Tech Professionals" newsletter that offers strategy, analysis, and tips to help high tech professionals to survive layoffs, beat recession, and grow career. You might find it helpful.

You can read the newsletter at http://www.geekmba360.com/?page_id=412. Hope this helps.

cheers,
GeekMBA360
by MSSlayer December 31, 2008 9:47 PM PST
There are far more poorly skilled people masquerading as programmers, when they have absolutely no business working in the field.

I am not saying the gentlemen in the article is one of these, but there are too many people pretending to be programmers.

Culling these people out is a very good thing.
by Mr. Dee December 12, 2008 5:56 AM PST
That's sad. I was expecting a project like Windows 7 could even do with the extra help.
Reply to this comment
by vamman December 12, 2008 6:15 AM PST
A number of years ago my dad was laid off from a federal government job as a primary industry industrial mechanic. The federal government closed down the mine and put my dad and his entire town out of work. My dad was 50 and missed his pension by 12 days -- the job he had for 24.8 years was now gone. The federal government planned their lay off around a massive hiring spree in the 70s so they could get out of pensions for more than 4000 men. My dad at the time warned against the secondary sector trades and said these days would come. Just like the feds outsourcing for coal from Africa, we see the corps and feds outsourcing for tech from China, India, and Vietnam.

We knew the IT industry was going to slow down once a massive recession would hit. The primary sector workers have been battling this for more than 10 years and it was bound to happen to every sector eventually. Our tax dollars are being distributed by both the American and Canadian governments to other countries. North America is tumbling and its our own greed that's causing it.
Reply to this comment
by Penguinisto December 12, 2008 6:16 AM PST
Disclosure: I've done the contract gig for Intel, and have done contract-to-hire (which is pretty normal for most jobs).

Ina: A small correction (well, lots' of them)... sometimes corps do contractors on a semi-permanent basis. If you're that good, but a group doesn't have the permanent slot for you? They take you on for six months, then you take a 3-month 'vacation' (as often required by policy) only to be taken on again automatically, and at a salary that allows you the luxury of not going anywhere else for those three months. When a permanent slot opens, you slide into it.

Other contract positions skirt the enforced time-out policies by having you work for a vendor.

It's not bad work if you can get it, and if the pay is right... but otherwise it tends to suck. A vendor gig is the best of that world, since at least you can get medical/dental and vacation time out of the deal.

That said, I'm glad I left... not because of the people or the company (trust me, Intel is pretty kick-arse to work for, and I'm still solid friends with most of the folks I had worked with), but because of the circumstances. The job security is far better, you don't have to fend off head-hunters as much, and you feel more a part of the team (most corps have policies that specifically exclude vendors and contractors from many team activities).

--

@UITD: Having worked among H1-B visa holders (my last position involved working with folks whose born languages included Russian, Hindi, Farsi, Spanish, and Mandarin)... I can say that it damned sure isn't their fault for wanting to find a better life for themselves and their families, and the skills they possess are very rare to find. They're also some of the friendliest human beings that I have ever had the pleasure to meet, and are damned sure the hardest-working. Most of them are either US Citizens now, or are working to become one.

I currently work for a company whose founder is a US Citizen, but spend his childhood speaking German. We have a LOT of vendors who have come out from Germany, Switzerland, Austria, and the like. I find myself often dredging up my own rusty-as-Hell German language skills in a meeting...

...and I wouldn't miss that for the world.



Corporations do not make America. Small and medium-sized businesses do. Those businesses were almost all started by individuals who got sick of dealing with corporate life, and decided to do something about it. Get in with a small, smart company, and odds are very good that you'll find a tighter team spirit, and heightened sense of 'we're all in this together', and a larger desire to get something amazing done. The best part is, nothing is stopping you from doing the same thing - get out there and start a business. Find a small business that needs your skills and pitch in.

Even with corporations - a lot of yesterday's entrepreneurs and 'can-do' types are today's CEO's, VP's, CxO's, etc. If you want success, you have to work for it.

--

@ the comment: "The company has also said it is looking to reduce its bills from its vendors, an action that could also trim the ranks of those who do business on Microsoft's behalf."

My response to this one goes out to Vegaman_Dan, who I know to be in that exact position (as a MSFT vendor). Good luck, man. Seriously. You may be a zealous defender of your corporate masters ( :) ), but I sincerely hope you don't get the axe from 'em.
Reply to this comment
by Vegaman_Dan December 12, 2008 1:08 PM PST
@Penguinisto:

Thanks for the concerns. My company is expanding its services with Microsoft with new projects coming up. In contradiction to the market, we are actively hiring new people and don't have enough qualified applicants to fill the positions. That is getting better, but only because there are slowly more and more available people coming into the marketplace at the expense of being laid off elsewhere.

While my company can't afford to give raises or bonuses that have happened in years past, things are at least stable and look to be solid for the rest of this contract. When other contracts had gotten hit by the downturn with several financial firms and manufacturing companies either going out of business, bought out, or reducing services, my company is not laying people off- instead absorbing them into the company and finding other jobs for them to do. The job may not pay industry wages, but that sort of support from your company is a very tangible benefit- one that keeps me out of the unemployment office.
by Penguinisto December 12, 2008 4:09 PM PST
No worries. I'm glad to hear of at least one company in Seattle that's doing well. :)

We've also been doing very well down this way, though my own company is not an Intel contractor. Tri-Quint (a huge iPhone chip vendor) has been practically growing by leaps and bounds also, and along with a good number of other smaller semiconductor setups, we have all been absorbing Intel, Hynix, Maxim, and IDT refugees by the dozens.
by MMC Racing December 12, 2008 6:38 AM PST
Or maybe this guy isn't very good and that's why they let him go? I mean, he owns a 12 year old Ford Explorer - I wouldn't have hired him because of that reason alone.
Reply to this comment
by myles taylor December 12, 2008 8:26 AM PST
I hope you aren't actually making hiring decisions or anyone. Not hiring someone who is qualified because they drive an older car is...well irresponsible, unless you are in an industry that requires your employees to use their personal cars for business and that's the face of the company.
by Seaspray0 December 12, 2008 10:41 AM PST
Dr. Red Duke, a pioneer heart surgeon at one of the most prestigious hospitals in the houston hospital district drives an old beat up truck (the rear axle fell off and was repaired), while the local drug dealers drive a lexus. MMC Racing, Do you still wish to judge people by the cars they drive?
by Penguinisto December 12, 2008 11:52 AM PST
Even better: Sam Walton, the multi-billionaire who founded and grew Wal-Mart, drove an old orange beat-up Chevrolet pickup when he was at home. His fleet of private jets were another matter, but he never really cared for new cars all that much.
by MMC Racing December 12, 2008 4:07 PM PST
The car comment was a joke, but the first part of my post was a legit question. This guy couldn't land a perm job during the good times - maybe he isn't as good as he thinks he is.
by Penguinisto December 13, 2008 7:32 AM PST
Your first comment doesn't quite stick, either. I take it you've never worked for a large corp, have you? (honest question here).

Large corps are very coy when it comes to direct-hire. Unless you have a PhD, or are instantly recognized by most folks in your field? Landing a FTE slot in Microsoft, Intel, Google and the like usually requires that you do time on contract first.

Now, here's the fun part - the contract conversion usually means you either give up a percentage of your salary to the agency that got you in there, or (in the case of Oregon by state law - other states and even agencies may be similar) the employer 'buys out' your contract to make you FTE.

For another twist - the decision is only partially in the hands of your FTE manager. The majority of the decision lies with someone you usually never meet - the department head, who grants FTE slots as his or her budget and planning allows. That person in turn gets a pool of slots in accordance with how the department does in profit and potential.

I saw @ Intel exactly what the guy in the article saw... I was hired contract-to-hire, and the managers kept demanding, begging, cajoling, and screaming @ the department head to get me in FTE, but the head said he wanted FTE code-monkeys and EE's, not FTE sysadmins (I was hired to do on-the-fly builds and mods to the department's internal R&D network and server infrastructure - to meet their lab, development environments, and simulation requirements. This was something that was way too agile for the corporate IT department to handle with its rather calcified policies and procedure, but was perfect for a sysadmin with a lot of relative freedom to do whatever was needed to meet shifting demands).

And so it goes... four weeks before the contract was to finally die off (after being extended beyond belief), I sent out resumes, and found one hell of a nice position (which I'm in now) as a Systems Architect. I basically got in on the ground floor of a wildly expanding company. As I type this, my new employer is buying out my contract, and I'm currently negotiating with them over FTE salary, benefits (which are damned generous at this point, but if I'm going exempt? I like maximizing things now, before I sign anything...), bonuses, and etc. :)

Intel is nice and all, but I like these guys better, and I have from the first week I started here.

But, all that aside? If you want to work for the big boys, you have to play the game. Sometimes you get lucky and get hired directly, but don't hold your breath expecting to... even in the good times.
by streamOG December 12, 2008 6:39 AM PST
Sounds like he should have stayed in Texas. Our economy is booming and unlike Seattle, it's not cold and rainy most of the year. Come home John!
Reply to this comment
by myles taylor December 12, 2008 8:23 AM PST
Didn't it just snow a whole bunch there? :P
by cnet_user_0 December 12, 2008 9:13 AM PST
What a dufus!

Why would you want to leave a job from a big company like IBM? So the project was not to his liking at the time at IBM -- he could have stuck it out and waited until he got an 'exciting' project at IBM.

I don't feel sorry at all for this guy! He chose to make his living risky.
by Seaspray0 December 12, 2008 10:44 AM PST
@ myles taylor. Yes it did just snow here alot. It almost came up to my ankle and kids collected enough from the entire yard to build a 2 foot snowman! For us, that's alot!
by tm_anon December 12, 2008 11:45 AM PST
@cnet_user_0
Perhaps you didn't read the comment fully. When he left the job at IBM, "It was the height of the boom, so I figured I could make a move." If you don't take a chance, you miss the opportunity. He wasn't just leaving because he didn't like the job, he was leaving the area because in Seattle, at the time, there were better opportunities. I'm a cook by trade, living in a town with very few restaurants. If I left my town for New Orleans or New York or Las Vegas, would I be to blame if whichever of those three I went to suddenly had no work for cooks? I'd have taken a chance on getting something better for myself. That's something to be commended, not condemned.
by Jim Satterfield December 12, 2008 7:19 AM PST
Gee, I wonder how the hiring in India is going. I doubt they're making cutbacks there.
Reply to this comment
by cnet_user_0 December 12, 2008 9:16 AM PST
FYI: it's the same situation in India for the IT sector as is here in North America. I have a lot of friends there facing difficulties in this downturn.

Why would you even imagine that they are not cutting back there? If the mother company is cutting back in projects, how do you expect its children to flurish?
by smilin:) December 12, 2008 11:23 AM PST
Gee, because they made those cutbacks in India a couple years ago. If you're going to be a wiseass at least educate yourself first.
by joelam888 December 12, 2008 7:26 AM PST
Losers are again finding excuses and putting blames on foreign workers. Look at the big 3 in Detroit, whose fault is that? Their competitors'?

We all know that consultants in virtually all industries are used as spare parts. When the economy goes sour, they are the first to go. Every consultant should have known about that. That's why they're being paid $100/hr.
Reply to this comment
by gggg sssss December 12, 2008 5:31 PM PST
Big 3 are in trouble because of unrestrained cheap imporst from Korea - with no recipricol trade teh opther way. And of course dumb-ass IT workers driving Hyundis and Mitsubishis instead of ords. Payback time?
by sanenazok December 12, 2008 6:41 PM PST
@ggggg ssssss: Yeah it's Korea that makes US cars suck! C'mon...not even the CEOs of the car companies are shifting the blame to the imports (this time). American cars don't sell due to high prices, low quality, and non-marketable products. I drive the train to work and own no car by the way. I was looking at to buy about a year ago (before changing jobs) and thought about buying a Ford. The brand new car was squeaking on the test drive!
by Taskrysis December 12, 2008 7:27 AM PST
I bet Microsoft requests increases in H1B visa requests again this year.
Reply to this comment
by geratric1943 December 12, 2008 7:34 AM PST
Yea, and while all these IT people are getting laid off, the government is trying to bring in more foreign skilled workers that will work for less.
Reply to this comment
by styymy December 12, 2008 7:35 AM PST
@joelam888. All contractors in all industries aren't paid $100/hr. Show us some data.....
Reply to this comment
by thomasanderson911 December 22, 2008 6:05 PM PST
$100/hr?!?!?!

Wow, I don't get paid that much and I am on the high end of SDET pay....and no, my agency doesn't get paid $100/hr for me either! Now, if I got that kind of pay, I could more easily absorb dry spells...where do I sign up? I hear that # a lot from FTEs, they really think we get paid that much I guess, at least until they become hiring managers. But then, how is it my fault that the big corps would rather pay what they do pay for contractors rather than hire more folks as FTEs? It is funny, those who act like contractors are contractors because we aren't good enough to be FTEs...yet they believe the corps need us so bad they will pay us 2 to 3 times more than FTEs. Interesting logic....somewhere...
by Too Old For IT December 12, 2008 8:22 AM PST
Disclaimer: I too am an unwilling conscript to "contract nation", due to employers inability to see beyond "shareholder value" to the greater societal good of employing a robust middle-class workforce.

"They talked about finding other things, but they didn't have anything,"

How can you tell when the recruiter at a contractor is lying? His lips are moving.

I'm looking for a restoration body shop for my 10 year old Plymouth Voyager. It has everything I need, and my mechanic says he can keep it going to 250,000 miles as long as I don't go off-roading with it.
Reply to this comment
by gggg sssss December 12, 2008 5:33 PM PST
Of course, no shareholder return, no industry - as will soon happen at Yahoo.
by Penguinisto December 13, 2008 7:38 AM PST
That's not always the case. If a corp is privately-held, then what shareholders? ;)

Shareholder return ain't jack compared to marketshare and profitability - even for publicly-held companies.
by EcuadorHomesOnline December 12, 2008 8:53 AM PST
Yeah, that's the life of ANY contractor - the work is great when you have it, but you're the first to go when things slow down. It may or may not be this guy's fault (even when it's slow, they usually don't let the hotshot performers go) - but it's certainly not Microsoft's fault.
Reply to this comment
by Penguinisto December 12, 2008 9:57 AM PST
Sometimes the group/team has no choice - policy usually dictates that the contractors get it in the neck before the permanent employees do.
by thomasanderson911 December 22, 2008 6:08 PM PST
Actually, the first to go is new hiring of FTEs. This actually allows for a stabilized contractor employment period. Only if things are bad for an extended period will it then go to cutting back of contractors.
by bvdon December 12, 2008 8:57 AM PST
Lot of gloom and doom out there. It does seem like there are less good paying jobs out there. But like some have noted here, it only forces one to do something on their own. Mostly American startups are rulling the day -- Google, Yahoo, Amazon, Ebay, Facebook, MySpace, etc.... and there is plenty of opportunity in the online space.

Also, the energy sector has a lot of potential. There's still hope.
Reply to this comment
by December 12, 2008 9:12 AM PST
Sadly, it will get much worse before things get better...
Reply to this comment
by RompStar_420 December 12, 2008 9:31 AM PST
Microsoft can't be trusted because of who leads them - not going to say the term that I am thinking.... I don't want to offend anyone.

My friend got a job there as a Contractor about 6 months ago, at $63/an hour, we used to always laught, Hi my name is Kolbi, I make $63 an hour, easy to pick up people when you say that, lol

Then he was offered FTE, I think a little less, but still good money, he used to have 4 contractors under him to help out, Microsoft about a month ago cut a whole bunch of them, in his case 75%, or 3, left him 1, now he has to work these long hours just to keep up.

Crazy!!!!
Reply to this comment
by Vegaman_Dan December 12, 2008 10:26 PM PST
The end result is that he's still working while those contractors are not.

Sounds like your friend is in a position many would envy.
by someguy999 December 12, 2008 9:58 AM PST
A couple things. First, you're a contractor, know that going into it... you're ONLY there becuase they don't have an FTE to do the job CURRENTLY. Also, the article acts like MS owed him a job? Get real, its happening to everyone.

Also, wiht regard to MS... I work with a lot of MS people and honestly they've gone from the diehard passion driven people to a bunch of do nothing vendor managers who like more to hire vendors and contractors to do their work for them. I'm happy that some of them are starting to have to do some real work... other than the dev groups, many have gotten lazy. One could argue that the dev groups have fallen to beuracracy... but that's another story.

I'm sorry you lost your gig dude, that sucks. no way around that, but you make it seem like MS screwed you? The economy has hosed us all. Believe me, if a big company could have kept on more resources to do more cool stuff... OF COURSE they would have wanted to... it's only a win/win.

People become contractors/vendors in many cases becuase they think they're going to make great money and blah blah blah... if you're going that route know the world that you're working in. You may end up working twice as hard and at the end of the day get be getting less per hour than when you were an FTE (they're a definite price for the freedom).
Reply to this comment
by Penguinisto December 12, 2008 10:35 AM PST
Agreed, perfectly.

That said, there are some advantages:

* if the contract is for a set # of hours per week, you only have to work those hours. (meaning: no phone calls at 2am).
* if you went through an agency, find out the rate the agency is getting paid. Then when/if extension or renewal time comes around, it gives you a HUGE negotiating tool to work with... something you'd never get as an FTE.
* you can neatly avoid the office politics.
* you gain contacts and networking in other departments that may be more appealing to you. This gives you a leg-up if/when they decide to contract or hire (see above ab't dealing w/ the company directly).
* no being distracted by FTE-only meetings that usually end up being rat-hole sessions.
* you can tell the truth. No, seriously, this is a huge bennie. The worst they can do to you is terminate the contract, but since you have no real investment in the corp (stock options, pensions, insurance, etc), you don't have to care so much.

there are of course disadvantages, but it all evens out in the wash.
by thomasanderson911 December 22, 2008 6:13 PM PST
What?!

Sorry man, most contractors are NOT contractors by choice and because of the great and monsterous pay they get versus being an FTE. Most contractors I know would rather be FTE.
by micmac12000 December 12, 2008 11:16 AM PST
Yeah, join the crowd. The biggest reason is actually the flooding of the IT field in general. Every Joe-wanker and his brother "re-trains" from his/her current job to come over to IT because they think it's "great money" , a "certain job", etc etc. Gone are the dot-com startup glory days and the days when you could be a "web-designer" just by knowing HTML. This is another case of an apparently surprised individual. Much programming work these days is just that--piecemeal or contract. Administration and desktop support ain't much better. They want to pay little better than McDonald's wages for years of experience and certifications, etc. Unfortunately, it's an employer's market and they can demand a whole lot for a little.
Reply to this comment
by sanenazok December 12, 2008 6:43 PM PST
Just wait 'til after Jan. The Obama administration is establishing like 30 new departments and each department will need IT work. Car czar, energy czar, change czar, the czar of czars...work will never end.
Reply to this comment
by thomasanderson911 December 22, 2008 6:16 PM PST
Yay, the gubmint will save us with bloat! *eyeroll*
by joelam888 December 13, 2008 1:16 PM PST
How many companies need a guy "whose resume includes work as a systems and network architect in addition to his security" right now?
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