May 18, 2008 5:27 PM PDT

Google Apps Premier four days of failure in Firefox

by Dave Rosenberg
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Four days of Google Apps Premier not working

Four days of Google Apps Premier not working

(Credit: Gmail )
It's a bit hard to see in this screenshot but Google Apps Premier hasn't been working for me in Firefox since Thursday. There is no rhyme or reason, no new plugins etc.--it just stopped working and won't start again.

Basically the page never loads, it just gives me that blue bar but never reaches the finish line. I've reset the cache, rebooted, reset Firefox entirely and will now try and reinstall. Hard to see what else would make this go away. Back to Safari I will go.

I wonder how this factors into the 99.999% uptime guarantee? I presume since the IMAP is still working that the uptime is met...though I have to say this really puts the idea of a completely browser-based lifestyle in question.

Dave Rosenberg dishes up "Software, Interrupted" with nearly 15 years of technology and marketing experience that spans from Bell Labs to multiple start-up IPOs to open-source enterprise software companies. He is co-founder of MuleSource and currently serves as the general manager of Hardy Way. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can contact Dave via e-mail at softwareinterrupted@gmail.com or follow him on Twitter @daveofdoom.
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by cparikh May 18, 2008 7:13 PM PDT
Dave, I got the same error but simply cleaning out my browser cache did the trick.
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by PACSferret May 19, 2008 12:32 AM PDT
SaaS bites in the ***
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by rcrusoe May 19, 2008 6:26 AM PDT
It's been working like a charm for me. No problems with Firefox 2.0.0.0.14 on OS X 10.5.2.
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by aperepel May 19, 2008 8:05 AM PDT
Must be this new 'loading' screen and optimizations they'd implemented. Wasn't failing for me however, but I can expect it to cause problems to somebody somewhere.
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by syerramreddy May 24, 2008 4:34 PM PDT
Maybe google apps is blocked for this dude from his ISP.... It's working like a charm for me as well.
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About Software, Interrupted

In "Software, Interrupted," Dave Rosenberg discusses disruption in the software market, as well as the products and services that keep business technology norms in perpetual flux.

With nearly 15 years of technology and marketing experience spanning from Bell Labs to multiple start-up IPOs, Dave co-founded open-source software company MuleSource and now serves as general manager of Hardy Way. He also happens to be a U.S. patent holder and a workaholic. Technology is his best friend and mortal enemy.

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