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November 5, 2007 10:44 AM PST

What is the most appealing disruptive software business model?

by Dave Rosenberg
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As part of some business model research I am doing for a friend, I tried to figure out what model is the most appealing if you have a green field (untapped market opportunity) and you were going to start something from scratch. As an open-source software guy first and a software-as-a-service guy second, I really wanted open source to be the right way to go. And I believe it is for infrastructure software, but not for packaged applications. I still can't figure out how Web 2.0 companies translate into dollars though maybe it's as simple as advertising?

For packaged apps, there is really no reason to go through the hassles of deployment when you have the option to integrate hosted applications with your internal systems.

New-school business model Monetization Scorecard:

Open source: Monetization via subscription, tooling, support and licensing
Open source gives you multiple options to monetize users but you pretty much always are going to compete with free.

Web 2.0: Monetization via advertising and subscription
To be successful you need lots of eyeballs, which is why the Web 2.0 companies make it feel like 1999 all over again. The net positive is that lots of cool new technologies have been figured out that will trickle down as all the Web 2.x companies eventually go out of business while a select few get bought by Yahoo and Google.

Software as a service: Monetization via subscription
Software as a service companies like Salesforce.com seem to have really figured out how to monetize and lock-in users with no reliance on banner ads or complicated explanations of General Public License vs. Commercial. Is it the perfect model? For packaged apps like customer relationship management, or accounting, I have to say this is the right way to go. If you are doing infrastructure, like service-oriented architecture or enterprise content management, the model falls off due to the necessity of connecting internal systems. In this case, hosted apps just become endpoints.

Dave Rosenberg dishes up "Software, Interrupted" with nearly 15 years of technology and marketing experience that spans from Bell Labs to multiple start-up IPOs to open-source enterprise software companies. He is co-founder of MuleSource and currently serves as the general manager of Hardy Way. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can contact Dave via e-mail at softwareinterrupted@gmail.com or follow him on Twitter @daveofdoom.
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In plain english please!!!
by jimmyhoops November 5, 2007 11:22 AM PST
Although this article appears to be written to industry professionals, it would be
helpful for the layperson to be offered a translation for acronyms and
abreviations. I realize that OSS and SaaS may be commonly used terms in your
field of study, but don't assume that everyone is as hip to the lingo as you are.
Reply to this comment
Yeah, dumb it down for everyone...
by ejevo November 5, 2007 12:42 PM PST
Hmm - write the article specifically for those it is meant for, or genericize it so as to make it unappealing for your target audience so the few dozen who wander in can understand it. Right. *rolling eyes*

Or perhaps CNET can hyperlink those sorts of terms so that those who don't know the terms can have a handy reference to them, sort of like using HTML for the very purpose it was created.
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Please fix your RSS feed...
by Galaxy5 November 5, 2007 11:27 AM PST
That stupid Hulu.com advertisement/article is still at the top of the stack,
because someone at News.com set the article date to 2023.
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About Software, Interrupted

In "Software, Interrupted," Dave Rosenberg discusses disruption in the software market, as well as the products and services that keep business technology norms in perpetual flux.

With nearly 15 years of technology and marketing experience spanning from Bell Labs to multiple start-up IPOs, Dave co-founded open-source software company MuleSource and now serves as general manager of Hardy Way. He also happens to be a U.S. patent holder and a workaholic. Technology is his best friend and mortal enemy.

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