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October 10, 2008 12:46 PM PDT

The virtual goods economy is booming

by Dave Rosenberg
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Virtual cupcakes make me hungry

Virtual cupcakes make me hungry

(Credit: Viximo)
I spent some time this morning with Rob Frasca, CEO, Viximo, a virtual goods provider. Virtual goods have been growing both in adoption and in relative importance versus advertising, especially in the down economy. Facebook appears to have done $34.5 million in virtual goods revenue this year--primarily in the form of gifting.

Viximo has two main revenue streams: digital gifting and branded virtual goods. They provide a turnkey solution to sites who want to offer virtual goods or gifts. The user comes in and buys credits and can use them as they would any other giftcard. Viximo splits the revenue with the publisher and the artist.

The basic premise for virtual good sales is that they are bite-sized and therefore people are more willing to make small purchases instead of large purchases; ie. you'll buy a candy bar but not a car.

Rob called this approach "snack food" which appeals to the new generation of"digital natives", people who have far more communication with online/connected friends then they do with people in real life.

According to Rob, there is an ongoing demand for content and Viximo has created a community of creators they call "Digital DaVincis" in order to create a self-generated marketplace. They've also found that companies are willing to pay to have their brands on items that are extremely targeted and make them part of the social dynamic. The ability to brand a gift is not considered advertising but more akin to a status symbol.

The customer base is anyone that runs a socially oriented website. Big and little--it could be Yahoo IM or a coffee shop that has a community. There is a monetization opportunity for virtual goods in any socially aware environment. And the theory is that most sites won't try and do this themselves due to the inherent technology and billing complexity.

Overall, Viximo appears to be a pioneer in the market. Basically, they have the supply of goods and if there is demand then they stand to profit. And while the company's success is predicated on continued sociailly-oriented online behavior, so it is for Facebook, MySpace and so on.

Note: The cupcake pictured is used with permission and looks delicious.

Dave Rosenberg dishes up "Software, Interrupted" with nearly 15 years of technology and marketing experience that spans from Bell Labs to multiple start-up IPOs to open-source enterprise software companies. He is co-founder of MuleSource and currently serves as the general manager of Hardy Way. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can contact Dave via e-mail at softwareinterrupted@gmail.com or follow him on Twitter @dr138.
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About Software, Interrupted

In "Software, Interrupted," Dave Rosenberg discusses disruption in the software market, as well as the products and services that keep business technology norms in perpetual flux.

With nearly 15 years of technology and marketing experience spanning from Bell Labs to multiple start-up IPOs, Dave co-founded open-source software company MuleSource and now serves as general manager of Hardy Way. He also happens to be a U.S. patent holder and a workaholic. Technology is his best friend and mortal enemy.

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