• On The Insider: Katie Holmes to Dance on TV
October 8, 2008 9:00 PM PDT

Microsoft unveils new Xbox Live 'experience'

by Daniel Terdiman

In the new Xbox Live experience, much of the interface is designed to cascade horizontally across the screen, allowing users to see a wide selection of choices. On HD TVs, users will be able to see even more information, given the wider screen.

(Credit: Microsoft)

Whether you're one of the legions of hard-core Xbox players or someone who's only played with the game console casually, get ready for an all-new Xbox Live.

Since the first announcement of the new approach to the massively popular service at E3 in July, some longtime fans have fretted that Microsoft is morphing it into a place for purely casual players at the expense of those for whom Xbox Live is nearly as much a home as where they actually live.

Well, based on a demo I got recently of the (not quite finished) new version of Xbox Live, I'd have to say, fret no more.

Dubbed the new "Xbox Live Experience," this re-launched service--which is rumored to be launching in November, but which Microsoft will only say is due "before Christmas"--really does seem to have something for everyone: an easy-to-use graphical interface complete with deeply customizable avatars that casual players will enjoy, and all kinds of new functionality that will actually reward the dedication of the hard-core Xbox player.

With the new Xbox Live interface, users will be able to see all information relevant to their account in a simpler, easier-to-understand format.

(Credit: Microsoft)

Microsoft readily admits that there may be a bit of a transition period for those core players--a time during which a lot of griping might be heard--but the company fully expects a gradual realization on the part of those players that the new service takes the existing Xbox Live and adds all kinds of new community and interactive functions to it.

And, again, I would have to agree.

To date, the Xbox Live interface has been based on what are called blades, essentially pages of information stacked on top of each other in such as way as to maximize the number of choices Xbox Live players have and the directions in which they can go. They can see lists of games to play, choose to watch a movie, go into a section to buy add-ons for games, and so on. The new interface largely does away with the blades era and moves into a more advanced motif of full windows that spread out on the screen and stretch off into the distance, allowing users to shuttle through them, left to right or right to left.

But that's getting a little too far ahead.

All about avatars
Clearly, with this new interface, Microsoft is going for both Sony's and Nintendo's jugulars, hoping to create a community experience that lures gamers of every level of experience, every age group, both genders, and even those for whom watching movies through the Netflix option that Microsoft will make available at some point is as close as they come to playing games.

Any discussion of the new Xbox Live, though, has to start with the service's new avatars function.

The avatar editor in the new Xbox Live lets users choose many different styles, and to modify those styles as often as they like.

(Credit: Microsoft)

To begin with, players can choose an avatar from a large selection that run onto the screen looking like a group of school kids, each dressed differently and sporting diverse hair styles and skin color. Don't like that group? Move on to the next one. And on and on, until you find one you like. Each group is presented randomly, and within the group, individual avatars seem to try to get your attention by jumping up and down and raising their hand. Don't worry, they won't be too disappointed if you choose someone else.

Once you pick your avatar, you go into a low-end character editor where you can outfit your new persona with new clothing, hair, accessories and the like. To those familiar with Nintendo's Mii avatars or those from the countless virtual worlds out there, this will feel like old hat.

But Microsoft doesn't think it is copying Nintendo or anyone else. Rather, it takes the view that it is just adjusting to what the marketplace wants.

And customizable avatars creates an opening for an extension to the traditional Xbox achievements system, in that games can now give out things like clothes, tattoos and other add-ons that will help users distinguish their avatars from the millions of others on the system.

Either way, once you've picked your avatar, you are ready to jump into the new Xbox Live.

When choosing an avatar, the choices come running onto the screen, one group at a time. Some will jump up and down to try to get users' attention.

(Credit: Microsoft)

It's not clear yet, according to Albert Penello, director of marketing for Microsoft's platform and Xbox Live group, whether the avatars will find their way into games. Even if they do, it would likely be something that would happen at the more casual end of the spectrum.

"I doubt Halo would incorporate avatars," Penello said.

Still, one obvious question is whether games like Halo will reward players with things like Master Chief's armor as new avatar accessories, and Penello acknowledged that that is a frequent query from users.

With the existing Xbox Live, a big fan favorite was what are called themes, essentially imagery from games like Halo 3 or Gears of War that are used to customize the Live experience.

Now, these themes will be incorporated in a new way, said Rob Gruhl, a senior strategist with Microsoft's game platform strategy team, who showed me how players can essentially have large game-themed wallpaper that sits in the background of their Xbox Live screen.

Party time
Another big element of the new iteration of Xbox Live is what are called "parties." This, it turns out, is a crucial piece of the whole puzzle, because it's what will allow players to maximize the way they play games together with their friends.

One feature will be that parties will make it easy for players to communicate with a group of friends, using a voice or text messaging system. And even if a group isn't actively playing together, friends can see others' profiles, showing what they're playing and whether it's possible to join games in progress.

"It's an example of a feature that doesn't feel core," said Penello, addressing more concerns from longtime Xbox users that the parties feature is an attempt to turn the service over to casual users, "but I think it's something that core gamers are really going" to like.

That's in part, Gruhl added, because of what is known as party channels, which actually enable the communications between members of a party, regardless of whether they're playing the same game or not.

One benefit of this is that friends can set up a party channel that will allow them to, say, jointly go into a multiplayer game and communicate amongst themselves, even as they play against other players.

The party channel is just one example of a larger channels system that is now an important piece of the larger system, and which makes up what is known as Spotlight. This is basically a view into the very wide range of things that are going on within Xbox Live at any time as viewed through a series of channels.

These channels, then, will show things like events that are coming up in the system, as well as the marketplace, where players can buy all kinds of new things--including a new community games channel that appears in the marketplace. These are games made by the community using Microsoft's XNA Studio development software.

There's also a way, using Spotlight, to search for games, and to sort by genre, so that players can easily see, for example, all the racing games currently in their system or currently available through the marketplace.

And the system is optimized so that all information surrounding a single game will appear on a single game page, where players will be able to see who's playing, what live features are offered, any videos that are available, and any new downloads that have come out.

All told, these game pages will show everything related to the individual games, including material that players don't yet have, allowing them to easily buy those new things--and making it easier for Microsoft to generate revenue through additional transactions.

Yet another new feature is that Xbox Live users will be able to instigate changes to their system through Xbox.com. That means that if players see some new accessory or game update they want while they are away from their Xbox console, but are using the Internet on a computer, they can order what they want and it will queue up. When they return to their Xboxes, they don't have to try to remember what it was they wanted.

This will also allow content developers to create a long tail, said Gruhl, because it will allow them to promote their content on Web sites and drive people to Xbox.com, where they can order it.

And lastly, the new Xbox Live features a simple guide mechanism that gives very quick access to almost everything the system has to offer, and which mimics the blade motif of the existing Xbox Live.

This is basically a quick start dashboard that allows players to jump instantly to what they want, obviating the need, if they're in a hurry, to go through the larger Xbox Live experience. Choices are more limited in what they can do, but most of what they need to navigate is available here.

For Microsoft, then, the new Xbox Live is an attempt to bridge the entire gaming audience, from the most casual, fortysomething woman, to the most hard-core, teen male Halo addict.

Whether that will work is, of course, still to be determined, but Microsoft thinks it got off to a good start by recently lowering the price of the most basic Xbox to $199, a move it says has boosted sales significantly.

Microsoft clearly has to work on how it messages the changes in the new Xbox Live, due to the worries of its core audience. But from what I've seen, I think anyone who uses the system for a while will grow to like what they see.

Daniel Terdiman is a staff writer at CNET News covering games, Net culture, and everything in between. E-mail Daniel.
Recent posts from Geek Gestalt
Trying to turn the page on a Kindle
Arches and canyons and buttes, oh my!
Road Trip 2009 hits 1,000 miles in the Rockies
How I became a walking hot spot
Firefighters face off in national contest
America's Fortress: Cheyenne Mountain, NORAD live on
Welcome to the Air Force Academy. You're doing everything wrong!
What happened to Mars?
Add a Comment (Log in or register) Showing 1 of 3 pages (72 Comments)
by dark_akira October 8, 2008 9:11 PM PDT
I tested some of it. Can't wait for final.
Reply to this comment
by joetesta70 October 8, 2008 9:39 PM PDT
This is cool. Sony can't touch this.
Reply to this comment
by mlinder69 October 12, 2008 5:20 AM PDT
Thank god, as a mature adult gamer, I think its great for kids. I dont want my PS3 looking gay!
by Prince2k3 October 8, 2008 10:51 PM PDT
Looks and sounds good but Its copying Mii and Home... they can sugar coat that all they want copying is copying.
Reply to this comment
by Kwasiowusu October 9, 2008 10:59 AM PDT
Oh Puleeze!
Avatars have existed on Microsoft's MSN long before they appeared on Mii. Nintendo did not invent avatars. They have been around for over a decade.
If anyone's copying someone, it's Nintendo copying Microsoft.
Nintendo zombies are simply incapalble of thinking independently.
by lawgone October 10, 2008 2:26 PM PDT
Home? When's that coming out again?
by timber2005 October 11, 2008 6:40 PM PDT
Mii copied Gaia if we go by your logic *whistle*
by cnetdude1977 October 12, 2008 12:24 PM PDT
You're nuts pal. The wii is for baby's and people who $uck at gaming. PS3 is overpriced and blu-ray discs cost a small fortune. HOME? Xbox isn't copying home. If anything xbox would have come out with a "home" interface ages ago if there was a demand for it. Sony if slow fulfilling it's promises to it's fan base. So, when does home come out anyway? That has been sony's talking point for over a year now at every E3 and every interview they do. And guess what. Nothing. There will be a new Xbox before Sony gets its act together.
by mpicher October 9, 2008 12:17 AM PDT
Copying doesn't mean that it won't be good... Did Mii copy Home?
Reply to this comment
by cnetdude1977 October 12, 2008 12:25 PM PDT
Home is a rumor..lol
by jandler October 9, 2008 6:10 AM PDT
PS2 and Nin Gamecube didn't have any network experience. PS3 and Wii by adding this network experience are simply copying xbox live. they can sugar coat it all they want and morph it all they want and change the name all they want but copying is copying. That's plagiarism .. so no kudos for them!

You see how stupid arguments like that are?

Sega was the true pionneer of network experience in console with the dreamcast. Unfortunately, dial up and poor execution spoiled their plans. The xbox, a couple of years later, taking advantage of broadband and internal hard drive (despite many detractors in the media) manage to build something that sega was trying to do back then and what sony and nintendo are trying to do now.
Reply to this comment
by sliver1978 October 10, 2008 10:15 AM PDT
Hate to pwn your gig dude, Microsoft was responsible for the internet and other attributes of the dreamcast. Remember this was a Sega and Microsoft project. Microsoft decided to include Sega in this Venture because they had market place. When Sega decided to get out of the hardware business Xbox was born.
by mbaldwin1 October 12, 2008 9:18 AM PDT
and dont forget Sega's X-band....
by sailorz3 October 12, 2008 7:19 PM PDT
I cannot agree with you more, I always bring up the dream cast when it comes to arguments of copying, NO one could touch sega's innovations... except a free market that wanted cheap not innovated. At the time the dream cast was very next gen (come on your memory card could play games!!) and no one gave a flying rats ass about it, I am so sick of every one talking about how the ps3 or xbox 360 are sooo next gen... if the technology is here now, and has been for a couple of years then it is the gen of right now, even the wii is a great system for now technology.
by Penguinisto October 9, 2008 6:30 AM PDT
*shrug* nice glitz, but I'll stick to the computer when playing online (goes for all of 'em, actually...)
Reply to this comment
by Vegaman_Dan October 9, 2008 8:24 AM PDT
I'm curious, as you have proudly stated previously that neither own, nor use *any* Microsoft products, how exactly you intend to do that?
by Penguinisto October 9, 2008 2:45 PM PDT
What, play online? Funny, but both Mac and Linux boxes @ home carry all of my games (FPS games, mostly).

Please don't tell me you bought into that sophomoric 'only windows does gamez, d00d!' meme... I thought you were more mature than that.
by Vegaman_Dan October 12, 2008 12:59 AM PDT
Penguinisto wrote:

"What, play online? Funny, but both Mac and Linux boxes @ home carry all of my games (FPS games, mostly). "
"Please don't tell me you bought into that sophomoric 'only windows does gamez, d00d!' meme... I thought you were more mature than that."

No, actuallly I *work* for a living and don't have time for games typically. A computer is really just a terminal for me. I need a command line shell, web browser, and Photoshop. Beyond that, I have no use for it.
by cnetdude1977 October 12, 2008 12:30 PM PDT
You're living in the 90's man! Let go. Console online gaming is now! Let go...Just let go...
by zincmann October 9, 2008 7:05 AM PDT
Looks very slick and since i own both consoles the PS3 and the Xbox 360 its nice to see they are making it a little more casual gamer friendly and changing with the times. I am sure this update will be a long download since it appears to be a large firmware (operating system) overhaul but it should be worth it. Havent seen much from Sony with their Sony community they have been developing? If they want to drive sales you have to change with the times.
Reply to this comment
by jonhoffm October 10, 2008 12:30 PM PDT
Um...PS3 Home...in closed beta for awhile now. Wiki-it.

Unfortunately for Sony, they probably were overly-ambitious with their effort - it was supposed to have launched a year ago now.
by lawgone October 10, 2008 2:30 PM PDT
I'm sorry but this is the second reference of Home. PS3's Home should never be mentioned again. As you pointed out, it was announced over a year ago and the launch date has been pushed back numerous times and now they don't even have one. I'm a PS3 owner, but Home is not in the equation when talking about gaming systems.
by Renegade Knight October 9, 2008 7:15 AM PDT
Still not paying to access the internet. I already pay for that. Twice over for what they could implement for free (By letting my play with my friends via the net without Live Service like you can on a PC) isn't working for me. If their Live service is so outstanding let gamers hook up for games, and let Live subscriptions sell on their own.
Reply to this comment
by sythara October 9, 2008 7:22 AM PDT
And here I thought I only bought my 360 to play games, now I can throw parties!

Seriously, how is this going to affect those of us who play a game or two few hours a week on xbox? It won't. Kudos for good looking interface, but avatars? What?
The last thing I want is another digital representation of my digital alter ego of what I would look like if this were a perfect world.

great...
Reply to this comment
by umbrae October 9, 2008 7:57 AM PDT
The old interface frustrated me all the time. I think this will be good. From the stuff I have seen, this should be a better interface: regardless of what you think about Avatars.
Reply to this comment
by OpeXp October 9, 2008 7:58 AM PDT
I just want easy access to Netfix! Plus I'll start my first online game with friends ... first game will be Fable2.
Reply to this comment
by XBL_Suprhero October 10, 2008 10:28 AM PDT
um no you wont Fable 2 wont lunch with inline play
by bcas400e October 9, 2008 8:57 AM PDT
maybe they'll add a special avatar for those that have gotten the RROD.
Reply to this comment
by cnetdude1977 October 12, 2008 12:31 PM PDT
Maybe they'll make a special avatar for all the PS3 fanboys...oh wait home isn't out still LOLLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOL
by bcas400e October 9, 2008 8:57 AM PDT
maybe they'll add a special avatar for those that have gotten the RROD.
Reply to this comment
by Baclimon October 9, 2008 10:48 AM PDT
Looks great!
Reply to this comment
by sting7k October 9, 2008 10:53 AM PDT
I'm really liking the stuff Microsoft is doing to respond to Sony and Nintendo's systems. And I think they are going to surpass them both. There is a lot here for even the hard core person to love. The party system will finally make it easy for friends to jump from one game to another without having to all break up and then reassemble in the next game. Also being able to install games onto your HDD to save your disk drive and eliminate the sound of a jet taking off while you play will be very nice. It also has a date now, Microsoft announced it will be out worldwide on Nov. 19th last night at the Tokyo Game Show.
Reply to this comment
by someguy999 October 9, 2008 11:21 AM PDT
It looks more to me to the first step to creating their own second life as well... start with the avatars... then build out the worlds....

Next thing you know, you have millions of people in your world without even having to acquire a single user (because you already have them).
Reply to this comment
by ace10134 October 9, 2008 3:08 PM PDT
This is a step backwards for MS. Playstation Home is the future, not some 2d animated characters. Sorry, but i'm still sticking to my PS3.
Reply to this comment
by Liquidx01 October 10, 2008 4:27 AM PDT
Ha, if only every damn thing about the PSN didn't feel like a half-assed afterthought. Microsoft is software first and foremost, they can easily run circles around anything Sony or Nintendo could do. Period.
by AStrangis October 10, 2008 10:14 AM PDT
Not that I really care about the avatars, but 2D? Did you even look at the pics?

But you ARE right about Playstation Home being the future. How far INTO the future who knows?
by XBL_Suprhero October 10, 2008 10:30 AM PDT
It is 3d. maybe that low Def TV just is not working out for you, good luck with that PoS3. BTW.. when is home coming out??
by lawgone October 10, 2008 2:32 PM PDT
Geeze Ace, way to identify yourself as an ignorant fanboy. Home is the future? They demoed it over a year ago (that's the past by the way) and we STILL don't have a public version. Give me a break.
by cnetdude1977 October 12, 2008 12:36 PM PDT
Home is just an over-bloated promise like the "RSX 'Reality Synthesizer'" PS3 chip.
by brass2themax October 9, 2008 5:20 PM PDT
First off, to the poster who said that the Wii and the PS3 are copying Live by incorporating network access, they totally are not. The PS3 allows gamers to play online free of charge, with no hassles of having to go through some stupid intermediary network that checks to see if you've paid your subscription fee. Just pop in a game, sign into the PSN (which I just have set to do when my PS3 powers on), and you're set to go. With the Wii, I don't know how it works since I don't have one, but I imagine it's something similar.

You see how stupid arguments like that are?

Anyway, my main reason to looking forward to Home is BECAUSE it's been delayed. When a company delays a product, it's for one or a few of a handful of reasons: A) It's failing epicly and is in dire need of more work, B) A new feature has been thought up to make the experience even better, and would be worth the time in delaying the final product, or C) Budget issues and/or bugfixes.

When I saw the preview for Home over a year ago, it already looked spectacular, I can only imagine it's going to be that much better, especially with all the firmware updates the PS3 has had since then.

Just look what people said at launch about the PS3: It's too expensive, it'll die out, Sony's greatest blunder, sales are low, etc. You get the picture. How about now? Sony trumped Microsoft's plans for an HD-DVD addon because now that the format is dead it would result in epic fail, sales of the PS3 have surpassed that of the 360 in Japan (which to me counts a lot more than the United States and Canada because Japan is the king of *good* games), and it's so worth it to own a PS3 as a Bluray player because of the cost compared to that of a standard one (it's a better buy for what you get), and you get the capabilities of a gaming console, music player, voice chat/text chat device, home PC (various flavour s of Linux, and Windows under WINE), heck you get a whole frickin media center that just bleeds epic win.

But back on track, I think in this case Sony is playing it safe to delay Home for its reasons, it'll most likely beat the living crap out of both the Nintendo Mii's and this new slightly-better looking XBox Mii-thing. At least the PS3 characters look realistic. You want a Mii-style Master Chief? How about a realistic Dante-wannabe or Solid Snake? That's what I'm talking about!
Reply to this comment
by compucrazy12 October 10, 2008 6:45 AM PDT
I'd like bring up your statement about the PS3 outselling the xbox 360 in japan, primarily because asia has been the weakest market for 360 sales overall. The real news is that the 360 (from microsoft, an american company) outsold the PS3 (from sony, a japanese company) on several occasions. Also, i believe what truly "counts more" are world wide sales, something of which the PS3 has had the worst overall since launch. These facts are what deteriorate every bit of credibility in your comment.

Flawed statements aside, i believe the new xbox experience is a welcome change. Especially when it is announced and released in a period of just over 4 months.
by XBL_Suprhero October 10, 2008 10:34 AM PDT
They all got it from Sega Dreamcast and even then they all got it from SEGA GENESIS..

http://en.wikipedia.org/wiki/XBAND


so get off the WHO copied who bandwagon. everyone in everywhere copies everyone.
by XBL_Suprhero October 10, 2008 10:48 AM PDT
rip of sony? RIP OF SEGA DUMA** Sega genesis and SNES had online Play from back in the day

http://upload.wikimedia.org/wikipedia/en/e/ef/Xbands.gif
by jandler October 15, 2008 8:05 AM PDT
LOL, you totally didn't get my point. My post was clear sarcasm aimed at saying that the avatar from xbox was a rip off from Wii. I used the network connectivity as an example of how stupid those arguments are when we apply a similar logic. See how stupid you look when you are consume by your own blindness and fanboyism.

The basic home service is indeed free. However, other content like clothes, furniture, etc etc might not be.It's basically like second life on ps3
by dhavleak October 9, 2008 6:16 PM PDT
@ brass2themax:

1. The new dashboard is not all about competing with Sony Home. That's only about 5% of it.

2. Your points about PS3 detractors (prior to it's launch) and it's subsequent successes, and plus points may or may not be valid - but this thread and article are about the 360s new dashboard. For the Xbox 360 to do well, the Sony PS3 does not have to fail. There are billions of gamers in the world -- to each, their own console.

3. From everything I've seen (videos, pics, articles) on the net about NXE (The New Xbox Experience) -- it looks really stunning. I'll happily drink the kool-aid till Nov 19th when it's launched :)
Reply to this comment
by nowimcool October 9, 2008 8:45 PM PDT
"There are billions of gamers in the world -- to each, their own console." <---slight exaggeration.
Reply to this comment
Showing 1 of 3 pages (72 Comments)
advertisement

Making sense of Windows 7 upgrades

faq The basics and the fine print on Microsoft's options for those eyeing the next operating system from Redmond.
• Full Windows 7 coverage

Road Trip 2009: Big Sky Country

CNET News reporter Daniel Terdiman takes his car full of gadgets to the Rockies and the Great Plains in search of tech, science, nature, and more.
• America's Fortress: Cheyenne Mountain

About Geek Gestalt

Daniel Terdiman, uniquely positioned to take you into the middle of another side of technology, chronicles his explorations of the "fun beat," from cultural phenomena such as Burning Man to cutting-edge aircraft to game conventions.

Add this feed to your online news reader

Geek Gestalt topics

advertisement
advertisement

Inside CNET News

Scroll Left Scroll Right