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More details: Sony offers repairs for 350,000 cameras

by Stephen Shankland
Technorati Profile

As we previously reported, Sony announced Thursday it's offering to repair 350,000 digital cameras, a point-and-shoot model called the Cyber-shot DSC-T5 released in 2005, because of a problem that could cause metal on the bottom of the camera to cut or scratch the photographer.

A defect in the bottom of some Sony Cyber-shot DSC-T5 cameras can cause cuts or scratches.

(Credit: Sony)

"Sony has recently discovered that some DSC-T5 Cyber-shot digital still cameras may experience peeling and warping of the metal coating on the bottom of the camera that could result in a slight cut or scratch to the user's skin," Sony said in an advisory on its Web site.

The Japanese electronics giant will replace the part and pay shipping for free for anyone affected by the problem. The warping problem, cased by an irregularity in adhesive strength, only affects cameras with serial numbers between 3500001 and 3574100, the company said.

Sony spokesman Ryoko Takagi told The Associated Press that the problem affects about 284,000 cameras that were sold in the United States and about 66,000 in Japan. He said about 30 Japanese customers and several others elsewhere reported small cuts or scratches from the problem.

Stephen Shankland writes about a wide range of technology and products, but has a particular focus on browsers and digital photography. He joined CNET News in 1998 and since then also has covered Google, Yahoo, servers, supercomputing, Linux and open-source software, and science. E-mail Stephen, or follow him on Twitter at http://www.twitter.com/stshank.
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Add a Comment (Log in or register)
Whatever happened to "Sony no bologna"....??
by imacpwr April 24, 2008 10:01 AM PDT
Exploding batteries, defective cameras, what's next..? Has Sony
become the Mercedes-Benz of the electronic world..? They build
the best but the quality sux..!
Reply to this comment
Typical Sony...
by umbrae April 24, 2008 10:02 AM PDT
They have lost the engineering edge. I have 6 year old TV that requires maintenance every 3-6 months because of a design flaw. Yet I have other Sony products over 10 years old that still work flawless. I have stopped buying anything Sony since their newer stuff is worthless.

And not to mention the design flaws, but the patent suits too. Not only to they make crappy products; they are crappy knock-offs at that.
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About Underexposed

This blog sheds light on digital photography subjects such as cameras, photo editing, and Web sites. Shankland joined CNET News in 1998 after a five-year stint as a science writer. He's a lab rat who grew up in Los Alamos, N.M., and graduated from Harvard.

Contact Stephen at Stephen.Shankland@cnet.com

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