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August 7, 2009 6:00 AM PDT

How Flickr needs to change

by Stephen Shankland
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I use and enjoy Flickr. But with each passing month it worries me more that when I visit a photo page on the Yahoo photo-sharing site, it looks essentially identical to when I first started using it four years ago.

Flickr has typical online photo site abilities to upload, share, and print photos. What sets it apart, though, are features that make Flickr a community: discussions in comments below photos, groups for like-minded photographers to share their work, and social networking attributes that let people stay on top of their contacts' doings.

Flickr revamped members' home pages starting last September, drawing more attention to recent activity such as people who added you as a contact or who commented on your photos. The change was smart: Flickr was a socially wired site before social networking became all the rage, and photography is a great way for people to stay engaged with their friends and relations.

But now it's time for the rest of the upgrade. Here's what pains me most:

The photo page. With Flickr, you can have large photos or you can have comments and navigation, but you can't have both. Photos are best viewed larger than Flickr's default 500-pixels width. Clicking "all sizes" to see lavishly large views sends you down browser dead end: you'll have to click the back button when it's time to add comments or navigate to the next photo.

The photostream page. Flickr organizes your photos as one giant filmstrip called the photostream. But viewing somebody's most recent shots on the photostream page again forces you back into the small-monitor past. The default view for me shows 18 small photos, 10 sets, and an ocean of white space even on my laptop.

The profile page. I rarely look at people's profile pages unless I'm trying to contact them or figure out who's behind a cryptic username. But there should be a way to make the profile page the anchor of a Flickr user's online identity, the public face presented to Flickr users. People judge others by their photostreams, which in my case these days is more about family photos than works of art or moving photojournalism, so I'd like to show them an automatically updated page of my top picks instead.

Fortunately, Flickr is working on several improvements detailed below by product strategy chief Matthew Rothenberg. But he kept mum about timing: "We're planning to be progressively rolling out enhancements over time," he said.

Show 'em how it's done
"Innovation happens elsewhere" is a worn-out Silicon Valley business cliche, but there's some truth to it. It's especially appropriate for Flickr, because the site lets others built atop it using Flickr's API, or application programming interface. Tasks such as flipping through a person's photos, adding comments, looking up interesting shots, and uploading photos all can be done without having to touch Flickr directly.

The Flickroom beta software presents a new face on Yahoo's photo-sharing site.

The Flickroom beta software presents a new face on Yahoo's photo-sharing site.

(Credit: Screenshot by Stephen Shankland/CNET)

The power of the Flickr API was shown most clearly to me a year and a half ago, when I tried Photophlow, a site that makes Flickr into a photo-centric chat room. Photophlow lets people collectively breeze through photos, marking photos as favorites and leaving comments as they go

Now there's a new kid in town with some other ideas, a beta application called Flickroom. It's built atop Adobe Systems' AIR foundation and presents a fashionably dark background for viewing pictures. There are plenty of icons and control panels to traverse photos, search photos, join a chat room, and see what your contacts are up to.

Flickroom has some bugs and idiosyncrasies, and fundamentally it's not shifting any Flickr paradigms beyond the user interface. But it does manage to illustrate what can be done with Flickr's raw material. I especially liked the flip through the large sizes of a user's photos.

Another good example of what can be done with Flickr's API is Darckr, which shows what Flickr (not entirely badly) believes to be your most interesting shots set off against a black background. I'm not going to be showing my photostream as my portfolio, but my interesting shots on Darckr aren't so mundane.

There are plenty more. Photoshop.com from Adobe, for example, not only gives a new interface to Flickr but lets you edit your photos, too.

Google's Picasa Web Albums is set up more for showing family pictures than for spawning a community of macro or Holga photography, but it can teach Flickr a thing or two. Google boasted in June of a revamp that makes photos load much faster, even at full-screen size, and it wasn't idle boasting. And even if Picasa photos are framed by more clutter than Flickr's photos, at least the photos can be viewed larger.

Photoshop.com offers online image editing and sharing.

Photoshop.com offers online image editing and sharing.

(Credit: Screenshot by Stephen Shankland/CNET)

The good news
Flickr may not be moving fast enough for me, but happily, it's not standing still, either.

"The core photo-sharing experience on Flickr is the area we want to spend most of our time on now," Rothenberg said. He pointed toward "the photo page in particular, the photostream, photos from your contacts--all aspects of site core to the photo-sharing mission of Flickr but that haven't really been brought in line."

Also, probably not just to throw me a bone because I'm a fan of location tags in photos, he added, "Even geotagging, (we'd like) to bring it more into the core experience."

He couldn't comment on my specific gripes about wasted screen real estate, though he did mount a bit defense of white space. However, it's clear Flickr understands the issue, because he did take pains to mention Flickr's new search tool launched Tuesday. It can take advantage of available screen size.

Photophlow, though its development is dormant for now, can make it fun for groups to browse and comment on Flickr pictures.

Photophlow, though its development is dormant for now, can make it fun for groups to browse and comment on Flickr pictures.

(Credit: Screenshot by Stephen Shankland/CNET)

Flickr's absolute priority is a page on which the photo looks good, but the site must also balance that with social and navigational features. "There's a large amount of information we store and display and allow people to interact with--sizes, licensing, location information, comments, favoriting," he said. "We want to make all those options as easy and efficient as possible."

Flickr also wants to improve navigation and organization, two areas that I believe the computer industry always will face. Rothenberg

Lowered expectations
Rothenberg lowered my hopes regarding a handful of other areas I could see improved.

Threaded comments: I find it hard to traverse longer discussions, in which people sometimes try to address each other with the @username convention, but Rothenberg pointed out fairly that most photos don't have such complicated discussions. "For most people it's question of whether getting any comments on the photo," he said. "We want to make that social aspect of photos matter to members more than it does today."

Beefed-up Flickrmail: Flickr isn't designed to replace Yahoo Mail or Gmail, he said, but that doesn't mean e-mail and photos don't go together (as Yahoo's acquisition of Xoopit indicates). Rothenberg hinted at future integration: "For a large percentage of people on the Internet, the way they share photos is through e-mail. For Flickr to be the most useful site for our members, it needs to work well with all the ways they share photos."

Face recognition: A Google-like approach to face recognition doesn't look likely, either. Facebook's social approach to getting people identified in photos is more in keeping with Flickr's style than Google's computer-based method. "We try to optimize toward social interactions rather than algorithms," he said.

Longer video: Flickr is happy with its 90-second video limit, which was set not because of any hardware limits at Yahoo but because of an aesthetic liking for what Rothenberg terms "moving photos."

Tags drawn from metadata: I'd love to sift images by camera, lens, shutter speed, and the like, which is information Flickr extracts from data cameras automatically embed in most photos. That's a technical matter Flickr has pondered, but "we don't have any immediate plans," Rothenberg said. "In general we want to make it easier to find the photos most important to you on Flickr. There are other areas we can improve on more immediately."

None of these are really grating issues for me, though, and I can see Rothenberg's point of view. So I'll willingly cut Flickr slack here.

As for the other fixes, I'll console myself that Rothenberg and I see eye to eye when it comes to the site's vision and priority: "Flickr needs to be the best place to be a photo if you're a photo."

Stephen Shankland writes about a wide range of technology and products, but has a particular focus on browsers and digital photography. He joined CNET News in 1998 and since then also has covered Google, Yahoo, servers, supercomputing, Linux and open-source software, and science. E-mail Stephen, or follow him on Twitter at http://www.twitter.com/stshank.
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Add a Comment (Log in or register) Showing 1 of 2 pages (27 Comments)
by badasscat August 7, 2009 7:27 AM PDT
You make some good points, however I think you're being a bit hard on Flickr. I don't, for one thing, think most people use it in the way you think they do. The "view all sizes" function is mostly for people interested in embedding photos in blog posts or other sites - the equivalent of YouTube offering multiple sizes for its embed code. Flickr could present this in a more streamlined way, but I don't see many people saying YouTube's default video view resolution should be 1280x720 just because that's a size that exists in their database.

Flickr's default image size could be a bit larger now that most of us are using high-res monitors, though.

As for all the social networking stuff, it sounds like you want Flickr to be Facebook and I just don't think that's a good strategy. Whatever Flickr does should be completely photo-centric - it should be for the good of the photos. They're never going to compete with Facebook on the social aspects of photos, so what they should really be doing is trying to make their site the best photo hosting service possible. I agree their editing functionality is clumsy right now and could use a revamp. And the Photostreams could definitely use a bit more AJAX to streamline the presentation.

Everything else is not really their core business, and I hope they don't waste their time on it.
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by ghaff August 7, 2009 8:07 AM PDT
One of the main things that bugs me is that flickr doesn't give you enough control over how you present your photos to the general population. For a lot of reasons (archiving, making a group of photos available to people I've been on a trip with, etc.), I tend to upload a reasonably high percentage of the photos I take. But I'd really like my default photostream to include a much more limited "gallery." (It would also be nice to have some options to create galleries in forms other than the flickr default.)
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by Henry Michael Karshis August 7, 2009 8:30 AM PDT
Flickr rocks. I've had a Pro account for 3+ years and it's been a great resource for me and my business as an artist and graphic designer. My hope is that they continue to take the time to do it right. I would however love to have a default black background as an option.

Flickr Rocks!

HMK
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by johnbondjovi August 7, 2009 9:10 AM PDT
To me Flickr is all about discovery.

Where is the "Other people who "favourited this photo" section?

Where is the "People that like this picture also liked these pictures" section?

Where is the "More photos like this" section?

Why is there no Diggs for tags or Rate this Photo for tags? If you subscribe to a BBQ or Steak group to see what others are cooking you will soon learn that there are numerous of these groups and none of them are perfect. You need to subscribe to all of them and sit and browse through the numerous duplicates. I would love a stream that is voted on by all the users so I can have an easier time discovering good photos. Groups will still be used for more obscure topics.

I also have tons of small issues, like why when I login do I get redirected to my home page and not to the photo I had to login to view, and why do I have to go to the photostream to get to the user profile why can't I get to the user profile from the photo I am viewing? And also, speed. Speed. Speed.

But yes, it looks exactly like it did when I first found Flickr, still like it but it could be so much better.
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by cpkpdx August 7, 2009 10:50 AM PDT
Good summary, though flickr really only needs a few things to make me happier:

- let us select what size to display for each photo when clicking through to the photo page. I disable 'all sizes' since I don't want people downloading full-res images, but there are times I want to show a larger image.

- give us more flexibility on how our pages look. I'd not like to see it end up with the horrific aesthetics of myspace, but there are a lot of creative folks out there who would like to showcase their talents, I'm sure.

- provide a portfolio display tool of some kind that could stand on its own within flickr or be embedded in a website. There are website tools available, but there's room for a flickr-developed entity. It'd make my organizational life easier.

- related to the above, flickr is a great sharing tool for 'this is my latest mountain climb or family vacation' but they ought to think about catering to the pro or pro-am in sharing or selling their work. It'd be interesting to see what the market share is for 'casual' sharing--where do people do this? facebook, a vendor site like snapfish or kodak, or one of the sites like flickr, picasa, smugmug, photobucket, et al. I think there's room to increase the sophistication level of capabilities. Not that I'm keen on tracking yet another thing, but it'll be interesting to see how Adobe's online editing tools fit into the social sphere.
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by Shankland August 7, 2009 1:37 PM PDT
Related to your first point, I really wish there were per-photo settings for different sizes. I also restrict full-size viewing to friends and family, but for lots of photos I'd like to make full-resolution available.
by ls1z28chris August 10, 2009 3:57 PM PDT
There ARE per-photo settings for who you want to download the images. Here is how: Set your entire account so that either your friends and family can download your photos, or no one, your preference. Upload all pictures as copyrighted "All Rights Reserved." When you have a photo or two that you would like to allow other people to download, set that individual photo under a "Creative Commons" license. You can check how everything works by logging out of flickr and navigating to your photostream. I've done this with my page and it works really well.
by Magallanes August 7, 2009 11:59 AM PDT
"How Flickr needs to change"

or how to bloat flickr.

Thanks but no, Flickr is not a social site in the concept of facebook or myspace.
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by Buddy Scalera August 7, 2009 1:52 PM PDT
I wish Flickr would give me better ways to organize my contacts and groups. That is, I'd like to be able to control who sees what, just like I can do with Facebook.

It would be nice to be able to surf contacts by group or genre. Specifically, I'd like to be able to bucket people by "personal friends" and "pro photographers" and "nature photographers" so I can surf what I want by what I want to see. It's hard to do this once you have a LOT of contacts.

Also, for a property owned by a search engine, it is amazing that Flickr photos don't rank higher in search engine results. You can do a search for a photo in Google or even Yahoo, but Flickr isn't really well represented in the search engine results page. Even if you tag your photos, you don't get high in the results, which is amazing, since you can include a lot of tags and a description about each photo. They need to somehow make it easier for search engines (or at least Yahoo) to spider and index photos from Flickr.

I am in the first year of my pro account. If they don't improve, I dont know if I will keep paying for the service.

http://www.flickr.com/photos/buddyscalera/
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by queticomn August 7, 2009 3:57 PM PDT
I like my flickr account as i like yahoo. I don't like g$$gl

When i found out photobucket allows unlimited uploads, i new where my photo sharing website home was. Yes photobucket has ads, and yes FireFox has ad-block Plus.

:)
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by a_flores August 7, 2009 8:49 PM PDT
Seems that it is really a total changed. Unfortunately I cannot use or enjoy this new feature or style. I am a free-member of webshots. The very reason is that Flickr just provides 200 pictures for free members such as me meanwhile webshots provides thousands. So, good luck for flickr members.
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by eBob1 August 8, 2009 5:39 AM PDT
Flickr is crap! It is slow as molasses, buggy, and inconsistent. To anyone who would pay for a "Pro" account, all I have to say is "a fool and his money are soon departed." Yes, I have a free account on Flickr, but don't think for a minute that I actually trust these clowns. If it weren't for the other people on Flickr, I would be gone in an instant.

You can get around the 200 picture limit by starting your own group and putting all of your pictures in it. Also, just because you have turned off downloads don't think that people can't download your pictures. There are Firefox extensions that make downloading as simple as clicking a link.
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by quikboy2 August 10, 2009 7:31 PM PDT
"There are Firefox extensions that make downloading as simple as clicking a link. "

Not to mention IE extensions well :)
by mikehill33 August 9, 2009 6:43 AM PDT
The biggest problem with Flickr is they are owned by Yahoo!

Yahoo will stick its head in the sand and is so busy focusing on keeping the company running that they have no time to innovate.

The biggest improvement yahoo could make is to sell it to Google, or another large organization that has the commitment to innovate, and to sink the cash in where it counts.

This lack of innovation all goes back to Yahoo being a crap company run by bean counters instead of innovators.
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by Williame789 August 10, 2009 9:18 AM PDT
I have never use flickr because I look at it and it seems to complicated to use. I use Photobucket the interface is much better.
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by mr_lee_cooper August 10, 2009 3:18 PM PDT
I'm surprised people still use Flickr.
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by ls1z28chris August 10, 2009 3:54 PM PDT
The photo size limits are there to protect people against having their pictures stolen. My account is set so that only people I have listed as friends and family can view anything larger than 500 pixels. I'm not a professional photographer, but at the same time I do spend hours walking around taking pictures and don't want anyone to take them and use them to make money.

People like to knock flickr as having an unfriendly user interface, but I've never seen that to be a problem. Create sets and collections. With their organizer tool, it does not take very long at all to group your photos and tag them in easy to navigate folders. It works much like a folder organizing system on a PC or Mac.

Things I like from the comments here:
Better organizing of contacts and groups, controllable by each user.
Letting pro/am people sell prints.
Picture rating by stars.

My suggestion:
Allowing batch downloading of personal photos so that flickr can act as an off-site backup of my edited .jpg files.
More native tracking tools so that we can see better data on who looks at our photos, something more than just raw numbers.
Letting users sell photos.
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by quikboy2 August 10, 2009 7:28 PM PDT
Flickr is nice, but I'm thinking of switching to Windows Live Photos. You don't have to pay a premium account for more storage and other options, you have TONS of free storage, it's easier to share with friends, and it's more simple to deal with.
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by Harold Stern August 11, 2009 4:01 AM PDT
All the remarks in the main comment are related to the cosmetics of Flickr's presentation which don't rate as important to me. BUT Flickr is notably unresponsive to regular complaints that groups can be sabotaged by rogue admins. Such rogues cannot be removed and Flickr's reaction is a shrug of the shoulders to any complaints. This has become utterly ridiculous in the context of departed, or even dead, members. Flickr NEVER removes them, so gradually it is becoming filled with dead bodies posing as members.

A bit more thought plus positive reactions to members' well thought out concerns would not go amiss. Just look through Flickr Ideas to see the number of totally ignored complaints on this issue.
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by dridrian August 17, 2009 6:06 AM PDT
I've started using Fotopedia which is building a photo encyclopedia. The focus is clearly on the photos and making the meaningful. Also, the design is nice and black!
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by Pacu102 August 20, 2009 10:29 AM PDT
I would really like the on-screen search to be more functional, yes the search itself it's so much better, but I'd like something like facebook where you can start typing a name (or a group's name) and then a drop down menu appears with contacts and groups that qualify with your query (your phrase). It's much easier than typing something and see the results on another page, then switch the selection to 'people' because you were actually searching for pictures.
Reply to this comment
by DestinHotels August 21, 2009 8:21 AM PDT
Hi Stephen, great article. I've been a Flicker "pro" user for over two years now and after looking at Photoshop.com 's editing tools, I just dont see the need to renew my pro account next year.

Did you see that you can now upload videos to Potoshop.com ? I did a review here, the only thing I don't like is that you can't embed the videos like you can with the photos.

http://dest.in/destin/upload-share-videos-photoshop-com/
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by eccles1214 August 27, 2009 8:15 AM PDT
I've been using Flickr for the past year or so, and I am a bit unhappy with it.
I can't do all the things I want, and flickr limits how much I can upload, without going Pro account.
I wish the presentation of photos had more choices.
I wish Flickr would allow black or grey backgrounds; people in the Flickr community have been clamoring for the latter for years, but Flickr won't allow this. They also want a more elegant interface to go with a more elegant presentation. Again, Flickr lags on making any meaningful changes. Probably because it is owned by yahoo, and those yahoos don't know what they are doing.

No wonder competing sites such as SmugMug.com have taken the lead. SmugMug costs $, but look at how nice they show off photos. I wish Flickr were like a combo of Picasa and SmugMug.
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About Underexposed

This blog sheds light on digital photography subjects such as cameras, photo editing, and Web sites. Shankland joined CNET News in 1998 after a five-year stint as a science writer. He's a lab rat who grew up in Los Alamos, N.M., and graduated from Harvard.

Contact Stephen at Stephen.Shankland@cnet.com

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