• On TechRepublic: Five super-secret features in Windows 7
June 30, 2008 10:38 AM PDT

iPhone 3G will need 'unbricking' when purchased?

by Tom Krazit

This shiny new iPhone 3G might actually be an expensive brick unless activated in an authorized store.

(Credit: Apple)

More signs are emerging that Apple is taking new steps to restrict iPhone hacking with the release of the iPhone 3G.

AppleInsider got its hands on a memo sent to AT&T retail employees that warns them to be on the lookout for a special iTunes "unbricking" utility that was supposed to be pushed to the computers of all retail employees last week. According to the memo, "this icon is for the iTunes utility that will be used for unbricking iPhone 3G devices during the activation process. ... Please note, this is not a full version of iTunes and is for use with activations ONLY. Employees should not use this software until Launch Day."

A similar memo was distributed to employees of Rogers, Canada's besieged iPhone carrier, according to a post in the forums of iphoneincanada.ca. That memo also suggests that the iPhone 3G will need to be physically connected to the in-store computer to be activated.

We already knew that the (mostly) convenient at-home activation process that was used for last year's iPhone launch was out this time around. It appears that every iPhone 3G will have to be activated in the store at the time of purchase, and all buyers will have to sign a two-year contract to boot, before it can be taken home.

But what hasn't been clear is whether Apple has taken any additional steps beyond the activation process to deter iPhone unlocking. Since March or so, iPhone hackers have been able to get control of the iPhone by getting around the way the iPhone checks for a security certificate before loading code into the system, rather than trying to work around each firmware update as it is released.

The AT&T memos suggest that Apple is shipping the iPhone 3Gs as "bricked" devices, which brings back memories of the bricked iPhones that resulted after some folks unlocked their iPhones and then downloaded the 1.1.1 software update. It's currently possible to hack an iPhone before it's activated on a cell network and unlock it to run on a different GSM network from the one it was intended, but if the iPhone 3G ships to stores as bricked, that might not be possible.

With the release of formal iPhone applications, it's been interesting to wonder how unofficial iPhone development projects would continue. There's little doubt groups like the iPhone Dev Team will continue to build applications that Apple decides are not allowed in the App Store, but they might have an uphill battle if Apple has changed the way the iPhone 3G works.

The retail employees of both Apple and AT&T might also have an uphill battle on their hands trying to get all the iPhone 3G devices unbricked and activated on July 11, the first day the phones go on sale. Silicon Alley Insider notes a survey by RBC Capital Markets indicated that 56 percent of those looking to buy a smartphone in the next 90 days want an iPhone 3G, which is in line with what CNET News.com readers said in our own poll earlier this year.

Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom.
Recent posts from Apple
Rickrolling iPhone worm is never gonna give you up
Apple said to be working on 'world-mode' iPhone
Smartphone market unfazed by recession
Steve Jobs, Fortune's CEO of the decade
Apple, RIM grab market share from Nokia
Parallels 5 boasts huge speed improvement
Apple reaches 100,000 apps, 2 billion downloads
Hacker breaks into jailbroken iPhones, asks for $7
Add a Comment (Log in or register) Showing 1 of 2 pages (28 Comments)
by Galaxy5 June 30, 2008 11:06 AM PDT
I sincerely hope there is a solution less kludgey than this mess. They're going to struggle mightily to get people through the stores if these reports are true, and it'll be a blemish on Apple for two reasons - first, you destroy the added value and delight of unboxing the phone yourself, and second, you won't be able to get in and out of the store with your phone quickly - nor will you be able to give an iPhone as a gift.
Reply to this comment
by tashman June 30, 2008 11:19 AM PDT
So the iPhone is worth all of this. I think not. People put down the kool-aid, walk away from the grass field, I'm sure your family members miss you.

Geez, I thought Microsoft was bad, this is ridiculus.

tim
Reply to this comment
by WJeansonne June 30, 2008 12:57 PM PDT
You don't have to "unbrick" (what a goofy term who ever coined it) to use a Windows Mobile device! Maybe you should stop drinking the Apple Koolaid and start considering Windows Mobile phones instead, and get smart in the process.
by Perry_Clease June 30, 2008 11:28 AM PDT
I am a little suspicious of the memos, would they use the term "unbricking" when they could use unlock or something more corporate sounding. I am not saying that the iPhones will not need to be processed by the cell carrier before it they can be used, just questioning the use of "unbricking" Whatever, in a week and half we will know.
Reply to this comment
by Lerianis June 30, 2008 11:51 AM PDT
Yeah, unbricking doesn't sound like a term that Apple would use.... though they might just be bowing to public use of that word for an unworking iPhone or other cellular phone.
by Ronlap June 30, 2008 12:12 PM PDT
I would like to venture a guess that since iPhone 2.0 software just went GM a couple of days ago and the phones probably shipped from China about a month ago, that perhaps they are completely generic and sans OS but in a state where new software can be loaded onto them. This was different where iPhone 1.0 was already set up for one carrier.

Note that Palm has specific Treo software loads for specific carriers, and perhaps iTunes cannot handle activating/updating the phone until the base Carrier-specific OS and settings are loaded.

If this were the case, the phone might be 100% worthless outside of the store and couldn't be unlocked anyway.
Reply to this comment
by bwvla June 30, 2008 12:16 PM PDT
Theirs irony that Mac's first ad was a 1984 knock off, and now Apple is the one that wants us in single file lines where we all get the same.

I've enjoyed my iPhone 1.0, If viewed as a platform the iPhone has amazing potential, especially if a certain percentage of it is left open.

I cant help but be disappointed with Apple's neurotic need to control control every iota iPhone beyond a point which is reasonable. While I understand their desire to present a quality experience, there is a point where its less about quality and more about things less noble.

Would you be pleased with a car that "exclusively" takes Exxon gas, or it will brick itself? And that same car can only have after market cup holders if bought from the dealership only or it will brick itself.

I think its fair for them to say the warranty is void if you use another network or install 3rd party apps from a source other than the iStore. But to deny customers the right to use bought property as they wish starts pushing authoritarian buttons.
Reply to this comment
by TXOgre June 30, 2008 12:38 PM PDT
Of course, no one has to buy it. In my opinion, it's a really poor way to spend money.
by MadLyb June 30, 2008 12:37 PM PDT
So, purchase any other phone from AT&T and activate it from your home. Buy the 3G and have to go to a store (the nearest one is 50 miles from my house)? I am so glad I am not buying one of these.
Reply to this comment
by Galaxy5 June 30, 2008 12:58 PM PDT
I shouldn't have to wait to get plans from ATT/Apple before I figure out how next Friday is going to be planned out. Since I'll be out of town for an extended period starting the 13th, I'd like to get my 3G soon after the start of sales, but I don't know if I need to take time off to queue up, etc.
Reply to this comment
by dsstroud June 30, 2008 1:02 PM PDT
I am glad I purchased the original iphone now. I bought it on opening day and was in and out and very easily activated at home. Despite my desire for 3G and GPS, will probably hold off on upgrading the hardware to the iphone 3G and be satisfied with my free 2.0 software update. With all the features and third party software it will be like getting a new phone without the hassle and chaos that will mar July 11 and beyond. Some suggested the original iphone would now be worthless. I would say the draconian activation policy will make these phones much more valuable now.
Reply to this comment
by richto June 30, 2008 1:07 PM PDT
Im sure the unbricking utlity will be across Bit Torrent before the phone is even in the stores
Reply to this comment
by luckyblank June 30, 2008 1:26 PM PDT
Imagine if Microsoft had done this for their OEM units. Yowch!

Iphone will get my money as soon as they allow phone calls through WiFi at no charge, and no Data plan sub to use the whole thing. Doubleplusunbrick!
Reply to this comment
by Seaspray0 June 30, 2008 3:38 PM PDT
Tom Krazit, Apple seems to be demanding more than anyone else in this (I can buy other phones without having to sign agreements and I can obtain apps for other phones without the phone makers approval). Apple seems to be demanding alot recently... with the music industry, with the movie industry, etc., and now with us. What is your perspective on this. Has apple become the "bully on the block"? If you don't want to do that story, then how about "what one new feature is the most important" (exclude G3, please).
Reply to this comment
by Tom Krazit June 30, 2008 4:49 PM PDT
I'm not convinced this is an example of Apple becoming a bully. Most phones have to be activated in-store; Apple actually did something really cool last year with the at-home activation sequence, I'm not convinced to many other phone makers/carriers allow you to do that.

You could argue Apple's starting to throw its weight around in other ways, but I'm not sure the iPhone activation process is one.

If 3G isn't allowed, then GPS is definitely the next best new feature.
by MCOjerry June 30, 2008 4:19 PM PDT
@Galaxy5 - You ever hear of a gift card? Voila! an iPhone as a gift. Simple............................................@MadLyb - You know, you can activate it at an AT&T store too. Read up before you comment. I'm glad you're not buying one too.
Reply to this comment
by jaganm July 1, 2008 1:48 AM PDT
I wonder why Apple and AT&T don't develop a web application that will allow people to pre-enter their details ahead of the visit to the store. When you then go to the store, all you do is enter a code and presto, a lengthy activation process becomes much shorter.
Reply to this comment
by thelemurking July 1, 2008 6:09 AM PDT
I was leaning very close to the new iPhone, but once I saw the Samsung Instinct, I decided that would be the better route for me to go. There are some things that I really like about the iPhone, but I really can't imagine it being vastly superior to the Instinct. So far I love this phone and the $99 everything unlimited plan from Sprint.

My only regret is that it doesn't have as much excitement on the developer side of things.
Reply to this comment
by Motyoj July 1, 2008 6:51 AM PDT
So, I gotta drive an hour because our AT&T store doesn't sell the iPhone. Then wait in a long line. Have my service upped nearly double per month. 3G isn't even available in my area. Not a very compelling sale here Apple. I like my computers but I can live without your phone. Is Apple turning into Microsoft? *Gasp*
Reply to this comment
by togaphone July 1, 2008 7:37 AM PDT
AT&T just announced today that they will be selling the iPhone without a contract. That could be great. Read more about this at http://www.iphonedownloadworld.com
Reply to this comment
by DeepPurple23 July 1, 2008 9:13 AM PDT
I can't believe that people who have no intention of buying the iPhone continue to feel the need to post "all the things" that they see wrong and must change before they purchase. When in reality they have no desire to purchase anyway. Motyoj I'm just the opposite of you, I don't really care for the computer (no upgrade path and expensive) and I LOVE my iPhone, it does more than I need and it can be upgraded via a software download not the purchase of a new phone. Who would have thought.

Personally, I hope Apple continues to ignore these petty requests...You can't give it as a gift, whaaaaa. Was that your big plan anyway or you just pissed because it will be harder to jailbreak it?

If you don't like the way they conduct their business then don't buy their product, for instance I won't purchase another computer from them, but I will buy another phone. They'll figure that out eventually.
Reply to this comment
by George Orwellian July 1, 2008 10:31 AM PDT
"Two new models of iPhones go on sale July 11 for $199 and $299, depending on the amount of memory, with two-year AT&T contracts. The no-contract versions will cost $599 and $699 and will be sold sometime "in the future," AT&T said."



Oh, yeah, brilliant. Some of us actually want to buy an iPhone 3G and not connect it to a service right now. It is still an extremely useful device, especially in a city like NYC.



Just how much of the phone will be "bricked?" That term means everything.



--

Read about Harvey Mars
Reply to this comment
by dirty55409 July 1, 2008 1:50 PM PDT
There's always a work around.... I don't care how hack-proof companies think they're products are there is always someone out there willing to try everything to break down security. Who wants an Iphone anyways lmao
Reply to this comment
by kcohm July 2, 2008 6:57 AM PDT
What a shock. Apple announces SOMETHING and you have 20 people who LOVE it, and you have 20 people that hate it immediately. Apple could announce iCure, which cures everything and is for free, and you'd have the same reaction. Look, if you don't like it, don't buy it. There's no reason to spit this hatred any time they announce something.

I have an iphone. I love it more than any other phone out there. I like AT and T. I was honestly going to switch to Verizon (I'll admit, better coverage) until I actually go Verizon for my home phone, and for my home internet, and had the worst customer service experience of my life, every month, for a year.

To the people complaining because it's too much work: Rough. Then don't get it. "I don't get 3G Coverage" you whine. Then this is clearly not worth it for you. "I have to go stand in line at the store... at the STORE?" Gasp. Have you ever been to the store to load it up?

The sad fact remains is that Apple loses money because people feel the have the right to unlock the phones, and use them on other networks. I don't see the same complaints when the Voyager is advertised "Exclusively on the Verizon network." IT'S TERRIBLE I TELL YOU!!!

And for the people that are claiming it's a cult... it's a damn phone. Grow up. You're no better than the people you're making random comments about.
Reply to this comment
Showing 1 of 2 pages (28 Comments)
advertisement

FAQ: Buying the right Windows 7 upgrade

Readers still have lots of questions on just which version of the software they need to buy in order to upgrade their PC. CNET News tries to offer some answers.

N.Y. lawsuit details Intel's 'largesse' toward Dell

Attorney General Andrew Cuomo's federal antitrust case filed Wednesday alleges a longstanding symbiotic relationship between Intel and Dell.

About Apple

At the start of the 21st century, there's no tech outfit more influential than Apple. CNET News' Erica Ogg and other reporters will attempt to make sense of the rumors, hype, products, and people that will shape the future of the company. But Apple's not the only game in town, as the established cell phone companies and others strike back against the iPhone. E-mail Erica at erica.ogg@cnet.com.

Add this feed to your online news reader

Apple topics

advertisement
advertisement

Inside CNET News

Scroll Left Scroll Right