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January 30, 2008 4:00 AM PST

iPhone unlocking explodes despite Apple's countermeasures

by Tom Krazit

There's no doubt that Apple has taken iPhone unlocking very seriously in the first six months of its life on the planet. Even so, it appears despite significant roadblocks, the unlockers are winning.

Each of the three times Apple and AT&T have reported their iPhone numbers since July, there has been a gap between the number of iPhones sold by Apple and the number of iPhones activated for AT&T's network. During the first weekend of iPhone sales, the gap was 124,000 units. At the end of the third quarter of the calendar year, it had grown to 300,000 iPhones. And last week, Apple and AT&T revealed that gap had increased five times over in the fourth quarter, to 1.7 million units.

There's one easy explanation this time around for part of the gap: The fourth quarter marked the first time the iPhone was available through other carriers, namely Europe's O2, Orange, and T-Mobile. Still, that accounts for only 350,000 iPhones, according to various estimates, leaving 1.35 million missing iPhones to explain.

Some analysts think around 1 million of those iPhones have been purchased with the intention of unlocking them to run on other cell networks. If those numbers are true, that means iPhone unlocking exploded in the fourth quarter despite two steps taken by Apple to reduce the number of iPhones bought with unlocking in mind.

Last week Toni Sacconaghi of Sanford C. Bernstein thought a demand issue was to blame, believing that unlocking couldn't be much more widespread than Apple Chief Operating Officer Tim Cook had estimated back in October, somewhere around 20 percent of all iPhones sold. That would mean AT&T stores were starting to pile up an inventory of unsold iPhones.

The pace of iPhone unlocking exploded in the fourth quarter, if recent estimates are to be believed.

(Credit: CNET Networks)

But his fellow analysts jumped all over that presumption on Friday and Monday, declaring that unlocking is a much more prevalent practice than it seems, which would mean iPhone inventory is within normal levels. Mike Abramsky of RBC Capital Markets estimated that unlocked iPhones account for as many as 30 percent of all iPhones sold in the world last year, and Sacconaghi later upped his estimate to 27 percent, or sales of 1 million unlocked iPhones in 2007.

So how has Apple tried to curb unlocking? First of all, it imposed limits on the number of iPhones that could be sold per person to two units in late October, and required that buyers use a credit card. This was done to discourage unauthorized resale of the iPhone, especially among resellers who purchased iPhones for resale in countries that use GSM networks but where Apple has yet to launch.

More important, as Apple got ready for the launch of the iPhone in the U.K. and Germany in early November, the company changed the way the iPhone loads software from flash memory to only permit only certain kinds of software from loading into the main memory. This is called the bootloader, and moving to a new version of the bootloader automatically caused problems for the iPhone unlocking community.

Up until that point, it had been relatively easy to unlock the iPhone by just downloading software and buying new SIM cards from any number of different outlets. But the release of those new iPhones created a roadblock for the hacking community that it still hasn't managed to solve through software. iPhones purchased prior to November 9 with older bootloaders can still be unlocked, even after they have upgraded to the 1.1.2 firmware that was released on the same day as the iPhones with the new version of the bootloader.

This was an extremely frustrating development for the unlockers, although work continues on finding a software fix. Post-November 9 iPhones can be unlocked using a couple of hardware methods that involve disassembling and tweaking the iPhone itself, or cutting away a little piece of your SIM card and taping it to another SIM card. As you might have guessed, those aren't exactly foolproof, and anyone who tries runs a serious risk of inflicting permanent damage.

But despite these hurdles, somehow many more iPhones were unlocked during the fourth quarter as were unlocked during the third, if the estimates are accurate. Analysts accepted Apple and AT&T's explanation for the gap during the initial weekend that a significant amount of iPhones were in transit as the weekend (and the quarter) came to a close on Saturday night, and the widespread activation problems experienced that weekend certainly could account for some of that gap.

But if only 250,000 to 300,000 iPhones were bought with the intention of unlocking during the third quarter, that means 700,000 to 750,000 were bought during the fourth quarter if the estimate of 1 million unlocked iPhones is correct, despite Apple's attempts to make life harder for the unlocking community. Put another way, overall iPhone sales doubled from the third quarter to the fourth, and iPhones destined for resale and/or unlocking almost tripled.

It's pretty easy to find an unlocked iPhone on eBay, and they are selling for between $450 and $700, well above the locked iPhone price of $399. And given these numbers, it's not hard to imagine finding plenty of unlocked iPhones in above-board and underground shops around the world.

Unlocked iPhones don't hurt Apple in the short term, as the company still gets the hardware revenue and the walking advertisement for Apple that is an iPhone user. It's the opportunity cost of the unlocked iPhone that really hurts Apple; the sweetheart deal it signed with AT&T entitles the company to a portion of the revenue taken in by AT&T for data use over its network.

And it will also make it harder for Apple to roll out the iPhone with exclusive carrier partners around the world. Apple is said to have a five-year exclusive deal with AT&T for iPhone distribution in the U.S., and if unlocking is rampant, AT&T's going to start wondering why they are giving Apple so much money on the revenue earned from locked phones when so many are going unlocked.

Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom.
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Add a Comment (Log in or register) Showing 1 of 2 pages (73 Comments)
I have an iphone and I am thinking of unlocking it.
by inachu January 30, 2008 5:22 AM PST
I love my iphone and I have patched it to the latest version.

Right now I feel like Appple is making me play the waiting game.

I am a gamer at heart. If Appple holds out for 6 more months not releasing any good quality games that can be downloaded and run localy on the phone then yes I wil unlock it and play all the coolest emulators.
The hubris of apple not listening to the gamers out there is a sad case indeed! Look at the other cell phones that have games!
Reply to this comment
what are you waiting for?
by rnieves1977 January 30, 2008 9:44 AM PST
You can install PSX and Nintendo emulators and copy over games like cake. I have the entire NES collection on my phone... It's SWEET! Additionally there are some people out there writing games for the iphone and they are also available through the installer free of charge. Having a locked iphone is just plain dumb.
More yellow journalism
by Lee in San Diego January 30, 2008 5:37 AM PST
Explodes? Sounds like almost every iPhone owner is unlocking their
iPhone.
Reply to this comment
Did u read the story?
by mikalg January 30, 2008 9:08 AM PST
Did you read the percentages at all in the story? How about the growth of the purchased but not subscribed? That is your EXPLOSION (explodes) right there. It is a staggering number to be sure.

As for "almost every"; well the numbers are not THAT high! I suppose you think that these iphones are being purchased rather as ipods (in practical usage/sans cell subscription)?
View reply
Got mine from an Apple Store
by pabo January 30, 2008 6:03 AM PST
I am not so sure that Apple takes unlocking so seriously. At
least they don't car about selling phones in their store that will
be used outside of the wholy grale of apple authorized
networks. I know in my smaller circle here in Luxembourg at
least 10 people how have iPhones (some unlocked, some with
this new f..g 8-) boot loader). Some of them even resell them.
One of them signe an article in a national newspaper about his
(very positive) view on the iPhone and how he unlocked it.
Actually a friend of mine who travels frequently to the States
brought mine with him. And trust me it wasn't the only phone
which he brought over ... through the customs ... and most of
all, all of them from the Apple Store ... and they knew about the
intention :-).

PS: Look at me previous posts ... i am a Macboy 8-) ... but Steve
is definetly on the wrong trip here.
Reply to this comment
It might be lip service
by Lee in San Diego January 30, 2008 6:22 AM PST
Apple may not care if the phones are unlocked, but they do have to
at least give the appearance that they are concerned, they have an
agreement with AT&T.
There really are two types of unlocking...
by jumpjetta January 30, 2008 6:22 AM PST
The story fails to differentiate.

There are those who want to run the iPhone on other networks...
and thus unlock the SIM. Bad for AT&T / Apple.

And there are those who want to enhance their iPhone with
additional applications and aesthetic customization (like me.)
Not bad for AT&T / Apple. In fact, probably good. More software
equals better value in buying the phone.

My phone was unlocked for the purpose of adding software and
customization until Apple released its recent update for the
iPhone. I used to have a full-featured text editor, a real AIM chat
client, SSH, disk storage, and games. By comparison, my phone
now seems far less useful. A good phone, but not a full-fledged.
computer.
Reply to this comment
What you're doing is called jailbreaking
by Tom Krazit January 30, 2008 9:06 AM PST
It's an entirely different thing. You've got to jailbreak your phone (allow third-party apps to run) in order to unlock it, but you can jailbreak your iPhone without unlocking it from AT&T's network.

And I agree, it only shows off what the iPhone is capable of handling, which is why Apple hasn't taken nearly as harsh a tone with jailbreakers as it has with unlockers.
How is this bad for Apple?
by cwkoller January 30, 2008 6:22 AM PST
The more iPhones Apple sells, the more iTunes sales, the more
brand loyalty, the more "halo effect" that leads to Safari browser
adoption, Mac sales, Apple peripheral sales and Apple software
sales.

Millions of otherwise non-Mac users are carrying mini MacOSX
computers in their pocket. The SDK is about to released and the
functionality (and profitability) of these machines is about to rise
considerably. Certainly it would be great if all users were with
AT&T in order for Apple to get its unprecedented cut of the
service pie.

But given that AT&T is a deal breaker for some, I'm sure Apple
would rather have the rogue user (who still has to pay for the
phone) than no user at all. Windows/Office spread by becoming
the most pirated software in history - they didn't see a dime, but
secured corporate mindshare as a result. Apple makes hundreds
of dollars in hardware, AppleCare and Apple Store sales. And as
a result, iPhones in the enterprise (along with Macs) are
becoming much more likely. It's all about pecking away at that
90% tower of competitive cash that MS, Dell, HP and others
currently enjoy. It's a mistake to look at the iPhone in a vacuum.

When the 5-year countdown ends (if legislation doesn't hasten
the demise of mobile service-hardware tying) Apple will be free
of AT&T and users won't have to go underground. I personally
use a BB (company issued) but would happily switch.
Reply to this comment
Did u read the story?
by mikalg January 30, 2008 8:58 AM PST
Er...... The INCOME from AT&T. The rest is assumed to be the same by you, and so it is. In other words...on average; use of the "other" income generating points of the iphone do not INCLUDE the income from rate plans/dl's on the AT&T network.

All things being equal...that is a LOSS of income. Glad you are not a CEO,CFO of any corporation. I would certainly dump stock if you were. This is crystal clear economics.
View reply
THEY DON'T WANT TO SELL MORE?
by tektaktyks January 30, 2008 6:32 AM PST
I really don't understand,if they sell unlocked iphones,they will sell how many more millions?...and how much money they will make?...and they don't want to make that money because?

p.s. is at&t paying apple more for each new account with the iphone than apple makes from selling one?
Reply to this comment
Apple gets a cut
by Lee in San Diego January 30, 2008 6:37 AM PST
"is at&t paying apple more for each new account with the iphone
than apple makes from selling one?"

I guess it would depend on how long the iPhone is on the AT&T
network.
Yes
by Tom Krazit January 30, 2008 9:11 AM PST
The exact numbers aren't clear, but Apple makes say $100 (for round number purposes) on the initial sale of each iPhone. AT&T is paying Apple a cut of the data revenue, believed to be $15 to $18 a month, over the course of the 24-month contract. So that's $360 to $432 extra in profit for each iPhone over two years, in addition to the $100 in up-front profits. Similar deals are believed to exist with the European carriers.

There's an argument that unlocked iPhones are going to people who wouldn't buy a locked iPhone, so at least Apple is getting the $100 hardware profit that would have gone to Nokia or Samsung. But that's even harder to quantify.

The problem is that Apple won't be able to negotiate those kinds of revenue sharing deals when the iPhone is available on any carrier, so it loses out on potential profits. Again, it's not losing money on unlocking, it's losing out on the potential for more money.
View reply
Or iPhone inventory explodes...
by john55440 January 30, 2008 6:35 AM PST
How many of the "missing iPhones" are in inventory, and how many are unlocked? Only Apple and AT&T know, and they haven't released any current figures.

Analysts claims about the number/percentage of unlocked iPhones is pure speculation, with no basis in fact.
Reply to this comment
Aggread
by Andronicus January 30, 2008 9:26 AM PST
There was a story here in C/Net last week about this exact issue, but rather than assuming they were all unlocked, they suggested that they were in store (AT&T) inventory.
Why wouldn't Apple copy Symbian
by Ilgaz January 30, 2008 7:35 AM PST
Check http://www.s60.com , owned by Symbian.

Look at that scene. Now look at Symbian community sites like
my-symbian.com .

What was wrong with opening the SDK at first place? There is
no need to re-invent the wheel, Symbian got hit by viruses and
they fixed it by forcing the signed applications and offering free
signatures to open source/freeware apps.

Also what was wrong with J2ME? If I was Apple, I would offer
the first ever REAL Java (desktop) on the device. What they did?
They claimed nobody wants java. Oh really? There are 1 billion
J2ME enabled devices on market. Ask if their owners know what
"java" is. They don't. They don't ask for it. They USE it.

If iPhone released with a XCode plugin SDK at first day along
with a J2ME or Desktop Java, it would change shape of industry.
By not shipping a multi platform (Mac first- Win later) SDK/IDE
plugin, Apple managed to make that an expensive toy.
Reply to this comment
Offer rebate
by ygtbfkm January 30, 2008 8:36 AM PST
Many analysts are suggesting that Apple will drop the price of the iPhone soon in order to
generate more sales. Seems to me the best way for them to do this is by offering a rebate
that is conditioned on activating the phone through the authorized carrier. Tivo had some
deals like that, you only got the rebate if you activated the service. Then, people might still
unlock the phones, but they'd get the boost of a free extra $100 for each one that isn't
activated (plus, of course, the boost from those people who forget to send the rebate in; if
they want to appear friendlier, they'd offer it instead as a $100 credit to the phone bill;
doing this could even be part of the activation process.

Having dealt with Apple rebate programs, they are run very well in comparison to most. Easy
to fill out the form on-line and get pre-qualified, and they sent the check very quickly.
Reply to this comment
"This is all just a guess, but I think..."
by M C January 30, 2008 8:37 AM PST
That's how an honest article would start. Not that I don't agree there are likely lots of unlocked phones (NOT to be confused with cracked phones running third-party software, of which the number is tiny) out there, but you're just taking a number and running with it.
Reply to this comment
An Idiotic Idea
by cybervigilante January 30, 2008 9:10 AM PST
Locking the phones to a supplier not everyone likes was a really stupid anti-consumer, anti-market idea that goes against the emerging web ethos. A moron could have predicted it wouldn't work. Heck, it's a major challenge to every hacker genius on the planet. At least a few are smarter than anyone Apple could hire, and once they get a solution it goes viral.

Whatever retarded management deadhead thought this was a good idea should be sent packing. And if it was Steve, he must have been smoking dope at the time.

Hmm, isn't AT&T one of those wonderful folks who let the govt. spy on our calls, and is now whining for legal protection against invasion of privacy suits? That sure gives me confidence in being gulled into using their service. (Not to mention they helped the Nazis during WWII.)
Reply to this comment
IBM compatible?
by Zekeuyasha January 30, 2008 5:15 PM PST
You give some excellent points! but I have to admit Inever knew about AT&T helping Nazi Germany...I do know that IBM helped by offering punch card machines to register individuals that were abducted by the Gestapo...and look at all the IBM compatible computers out there! there's so many!
View reply
only reason i bought it was cause it could be hacked
by rnieves1977 January 30, 2008 9:41 AM PST
Let's face it the apps that come with the default iphone are "okay" at best... the crack for 1.1.3 is already out and easily upgradeable on a jailbroken phone. The iphone with plan cost a ridiculous amount of money. Screw AT&T i got my phone on their network no problem and I didn't have sign any new agreement. If I ever have any problems with the phone I'll just flash it back to default and send it in for repair.
Reply to this comment
Apple would make more $$$$`
by zoftigone January 30, 2008 9:43 AM PST
I beleive Apple would have made a lot more $$$ if the phones were compatible with any service provider!!

This particular phone should have been deployed that way... All this controversy would not exist and Apple would have sold five times the IPhones they have sold thus far.
Reply to this comment
When I buy a piece of hardware...
by Ngallendou January 30, 2008 9:50 AM PST
... it is mine to do with as I wish. I may choose to canibalise it for parts, smash in with a sledge hammer, alter it to suit my wants. I really have no interest in agreements that the manufacturer may have made with a third party. The government's role is to protect me from lecherous companies, not to make me into a compliant cash cow for Wall Street investors who believe they own the economy.
Reply to this comment
Very naive
by gmon750 January 30, 2008 10:00 AM PST
You buy the hardware go ahead and do what you want. YOU DO NOT OWN THE SOFTWARE! Wipe the darn thing out and load your own software.

But don't whine when Apple is trying to protect it's investment and wonder why Apple doesn't support your hacks.

Hopefully, you don't look as stupid as you write.
View all 2 replies
Sure - but not the software
by akac_123 January 30, 2008 11:17 AM PST
Sure, you have all the rights to the hardware you want. But not the
software. That's licensed. So you are free to use the iphone
hardware on any carrier you want. Just write your own software for
it because the iPhone OS is only licensed to use that carrier that
Apple has made an agreement with.

Like it? No. But that's fair and what's right.
View reply
Do you buy Apple products?
by Farthing Haypenny February 1, 2008 4:14 AM PST
This is why I don't buy Apple or Sony stuff, both have a terrible tendency to, "know what's best for the customer whether they like it or not."
Here Say, Here Say, Here say
by jlleventon January 30, 2008 10:01 AM PST
Sounds like idle gossip from people that think they know whats best for everyone.

Have they taken into account how many have been disassembled

makes me feel like such the individual.
I wish my dad bought me a care and helped me work it effectively.

I'm gonna go break something
Reply to this comment
Hear Say (SP)
by dhtechs January 30, 2008 8:02 PM PST
Drive a care???? I hope you do
There say!
by rapier1 January 30, 2008 9:41 PM PST
indeed
Article takes estimates as fact
by SFSDCris January 30, 2008 10:07 AM PST
Article takes estimates as fact with no effort on the author's part to verify. Don't waste our time. What do I read CNet when articles are really really bad? Good question. I think I'll spend more time on Gizmodo.
Reply to this comment
Hackers vs Apple
by SenorFrog January 30, 2008 3:37 PM PST
I think the bottom line is, Apple underestimated the hacker community's excitement over the iPhone. While there are other mobile devices loaded or that can be loaded with a 'nix, the iPhone's design with Mac OS X was just too incredible of a device not to want to play with, hacker or not. Steve Jobs just didn't realize that when he introduced the iPhone and said that web apps were the way to go, that that was like saying, "Hey, here's this cool, fantastic, incredible car that we've inhibited to only go 60 MPH because that's all you need." The hackers said, "Oh no you didn't!" and it was on.
Reply to this comment
Truer Words
by Thomas, David January 31, 2008 8:42 AM PST
Truer words have not been spoken. I'm an avid Apple fan, but
that does not make me blind.

The iPhone is a fantastic device with awesome potential. I do
believe the introduction of an SDK is bowing to the weight of
desire for people to write real code for it.

Unfortunately, the AT&T deal looms large, and seems to be
universally accepted as a bad decision regarding consumers, and
the real bottom-line for Apple. But let's not forget, the deal
with Cingular was for two years of exclusivity. That deal was
changed by AT&T, when they bought out (brought back into its
fold) Cingular.

When the two year deal was announced, I believed it to be a
prudent business decision regarding the iPhone. When it was
changed to a five year deal with AT&T, I was horrified. I bought
one anyway, in hopes of an SDK being introduced.
Why cant they just sell it with other phone companies?
by momo323 January 30, 2008 4:05 PM PST
I am a big fan of the Iphone however I do not make the jump to buy it because I hear that AT&T is not a good service provider...My question is why wont Apple sell the phone to other carriers...I have been with Verizon for over 10 years and I cant complain at all...Any comments out there? This would probably reduce hacking I think...
Reply to this comment
I'll tell you why....
by dragonfly8610 January 30, 2008 5:51 PM PST
It is as simple as this...AT&T has always been a company focused on profits, not customer service. They only care that you:
#1: Buy an iPhone
#2: Be locked into a phone contract that you can't abandon for 5 years if you have an iPhone
#3: Have to come running back to them if you want to use your iPhone.

AT&T has the worst customer service that I have ever seen, and they know it as well...they can only keep you as a customer if you arewilling to put up with your crap because you want the latest, greatest status symbol.
Early Adopters like to Unlock/Jailbreak
by Pat Lamey January 30, 2008 4:18 PM PST
Its shouldn't come as a surprise to anyone that the early adopters of the iPhone are also tech saavy enough to a) want to unlock and b) can unlock the iPhone. Simply put, as iPhone volume builds, the absolute number of unlockers will not grow very much. Late adopters will not care enough to take the iPhone beyond Apple/ATT's offerings. They won't want to risk the hardware nor will they have the sophistication to actually get it done.
Look, early adopters of VHS players could set the time correctly. Late adopters simply ignored the flashing "12:00" because it was too much to figure out how to change it.
It is that later group that buys in really large volumes--lots of folks who don't even know what cnet is, for example. And for that group, they won't give a flip about unlock-lock-jailbreak or whatever.
Reply to this comment
Set the iPhone Free
by iphone lover January 30, 2008 6:06 PM PST
If only the iPhone could sing, surely it would do ?Release Me? by Engelbert Humperdinck. Yes, with all this unlocking activities going on and with millions of iPhones being unlocked, Apple should now set the iPhone free instead of jailing it at the four walls of AT&T.

Mars M.
http://www.iphone-codes.com
Reply to this comment
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