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November 16, 2009 10:47 AM PST

iPhone app developer quits over approval process

by Jim Dalrymple
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Paul Kafasis

Paul Kafasis

(Credit: O'Reilly)

Apple's App Store boasts more than 100,000 apps and more than 2 billion downloads, but not all of its developers are as happy as some would think. One well-respected developer decided to call it quits.

Citing his frustration with the App Store approval process, Rogue Amoeba's Paul Kafasis said on his company's blog last week that he is throwing in the towel on iPhone app development after an exasperating three-and-a-half month app approval.

(Credit: Rogue Amoeba)

"Rogue Amoeba no longer has any plans for additional iPhone applications, and updates to our existing iPhone applications will likely be rare," said Kafasis. "The iPhone platform had great promise, but that promise is not enough, so we're focusing on the Mac."

Kafasis' growing irritation with the App Store centers around an update he wanted to release for his Airfoil Speakers Touch iPhone app. The app allows users to receive audio from any Mac or Windows-based PC and the update fixed some issues with audio sync.

However, Apple rejected the update because it used images of Apple products in the app. The way Airfoil Speakers Touch works is that it shows you graphically what machine and application your audio is coming from on the host computer. If you are connected to an iMac running Safari, that's what will show up in the iPhone app.

This isn't something that Kafasis hacked together--this functionality is freely available as part of Mac OS X for developers to use. In fact, Airfoil Speakers Touch 1.0 was still in the App Store, approved by Apple, with these images.

"The only thing Apple's process was doing was preventing a needed bug-fix from reaching the hands of our mutual customers," said Kafasis.

(Credit: Rogue Amoeba)

In order to get the fixes to customers, Kafasis took out all of the offending images and replaced them with the Electronic Frontier Foundation (EFF) logo. If you tap on the logo, you will be taken to a page explaining why the images have been removed.

Kafasis is asking users to consider donating to the EFF. While the organization isn't involved with his decision to place its logo in his app, "if Apple is to change, it may take such an organization to make it happen," he said.

As a developer, Kafasis also wants users to know the frustrations they have to go through to put out software. "We wanted to ship a simple bug fix, and it took almost four months of slow replies, delays, and dithering by Apple," said Kafasis. "All the while, our buggy, and supposedly infringing version, was still available. There's no other word for that but 'broken.'"

This isn't the end of the road for Kafasis. A Mac developer for 11 years, he will re-focus his efforts back to his many popular Mac applications and continue developing for that platform.

Jim Dalrymple has followed Apple and the Mac industry for the last 15 years, first as part of MacCentral and then in various positions at Macworld. A guitar player for 20 years, Jim also writes about the professional audio market, examining the best ways to write and record songs on a Macintosh with Logic Pro and Pro Tools. Jim is a member of the CNET Blog Network and is not an employee of CNET.
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Add a Comment (Log in or register) Showing 1 of 2 pages (83 Comments)
by DatabaseDoctor November 16, 2009 10:58 AM PST
Where does an 800 lb gorilla sit?

Anywhere he wants to.

Give Apple another banana.
Reply to this comment
by Mr. Dee November 16, 2009 12:47 PM PST
That's simply why they will be stuck at 2% even in the year 3000.
by Gold_Storm_Mac November 16, 2009 1:49 PM PST
They are well past 3%.
by markdoiron November 17, 2009 5:29 AM PST
Gold_Storm_Mac write: "They are well past 3%."

Well past 5% as of October. Of course, Windows is well past 90%.

-mark d.
by thelemurking November 16, 2009 11:05 AM PST
Wow, this coming just days after the Facebook dev who made the iPhone Facebook app called it quits due to the same reasons. Looks like the fairytale is starting to unravel.
Reply to this comment
by Perry_Clease November 16, 2009 11:22 AM PST
Hold your breath and keep holding it because in a few minutes all of the iPhone app developers will quit in mass and move to the Pre. Keep holding your breath now.
by thelemurking November 16, 2009 11:33 AM PST
Now now Perry... no one mentioned anything about the Pre. I have an iPhone, so why on earth would I want to hold my breath? I am simply stating that a lot of devs are getting upset by the app approval process, especially the lack of standards when it comes to rejections. This guy get's his app rejected for using Apple imagines... a chess game gets rejected because the "chat bubbles" looked too much like the ones used in text messages... some of the reasons are absolutely absurd. But Apple has no real standard laid out. It seems to be completely random and up to some dimwit reviewer.

With the guy behind the Facebook app quiting, it should be sort of high profile now. IIRC, the Facebook is the most popular or most used app on the iPhone. When the guy behind that gets fed up with Apple's app approval process, you would think others would take notice. From what I read out of this article, this guy is not abandoning Apple... just apps for the iPhone because Apple seems to like some dyslexic bipolar Nazi witchdoctor when approving submissions.
by Ilgaz November 16, 2009 11:47 AM PST
Just 2 days ago, I checked "getjar.com" and was shocked to see Facebook official J2ME (java) application has 18 million downloads.
Telling to people who doesn't understand what kind of thing it is for Facebook app developer to quit.
by aztracker1 November 16, 2009 12:42 PM PST
@Perry_Clease, with the number of Android based phones now available from every major carrier, I'd say it's the more likely platform. An xkcd comic from last week outlines this nicely. I bought my G1 for the very reason that Apple's stance on the store was a bit obtuse. That and the fact that I can't stand AT&T.
by setgo November 16, 2009 12:43 PM PST
What are you basing this on? Two people quitting? I don't claim to know all the inner workings but the last numbers I saw said over 100,000 apps (which is a lot to approve) and blockbuster profits for the quarter. You read on CNET, who is notorious for finding these disgruntled people, that a couple of guys are frustrated and you say it's unraveling. Wow. I hope you're not an analyst.
by thelemurking November 17, 2009 11:36 AM PST
@setgo

It may be 2 in this particular case, but Apple has done a lot to annoy iPhone devs. With Facebook, it's the biggest app on the iPhone... having that dev quit over Apple's stance on apps really is a big deal. There are a lot of other cases with lesser profile apps and devs who are equally frustrated... and while they may not be news worthy, it doesn't change the fact that Apple has absolutely no consistency whatsoever when it comes to approving apps and that's what all this boils down to.
by The_happy_switcher November 16, 2009 11:07 AM PST
Whiner. I'm sure you can't be replaced by one of the other 10000 developers out there. Go pout in your corner now, baby.
Reply to this comment
by roguewriter2 November 16, 2009 11:13 AM PST
Oh stop being stupid. He's not stopping iPhone development because Apple is bad, that's kind of obvious since he says he's going to just concentrate on developing for Mac. He's no longer developing for the iPhone because Apple's approval process is bewilderingly inconsistent.
by Mergatroid Mania November 16, 2009 11:15 AM PST
I don't think he's the one that needs to grow up.
by ThatGuy2-1 November 16, 2009 11:15 AM PST
So what iPhone apps have spent time developing and submitted to Apple only to be rejected by a flip flopping time consuming, frustrating, approval process and a ton of red tape? I sure haven't, but I know what it's like having worked hard at something and it get rejected due to the other parties "idiosyncrasies" and not the quality or legitimacy of the work.
by Renegade Knight November 16, 2009 11:19 AM PST
A patient walks into a Dr.'s office and says. "Dr. It hurts when I do this". The Dr. Says "Then don't do that".

If Apple maikes developing apps for the iPhone a painful process they will turn away a lot of the app developers that made them a success. That's their call, but I'm with the developer on this. Apple made it painful. They said "we got other markets that cause less pain" and moved on with life. Apples got a crappier app for their troubles.
by Ilgaz November 16, 2009 11:44 AM PST
If you weren't a "happy switcher", you would understand the significance of that developer quitting Apple's mobile platform. Nothing to compare to 10.000 "fart" application developers.
by Vegaman_Dan November 16, 2009 1:29 PM PST
@The_Happy_Switcher:

I think you may be missing the point. If notable and highly respected developers leave the platform due to these problems, then that leaves people who are too busy making yet more flashlights and tip calculators.

I think Apple should be contacting these developers and working with them, not against them. Stop treating the developers who make your product successful as the enemy.
by cvaldes1831 November 16, 2009 9:16 PM PST
The problem here is that the best and brightest are the first to leave; they are the ones with the most foresight and the most opportunities elsewhere. The fart app developers will be around when hell freezes over.
by Seaspray0 November 17, 2009 10:51 AM PST
"...The fart app developers will be around when hell freezes over."

Excellent! Now the fart app has a better chance to grow "app share". Before you know it, everyone will have a great choice in fart apps. Need a good rasberry sound? There's a fart app for that. Need one for a super model after mexican dinner sound? There's a fart app for that. The fart app is already one of the top 10 downloads. Long live the fart app!
by dascha1 November 16, 2009 11:11 AM PST
As I mentioned in another MS-related article today - sounds like more mediabroke(r) than anything else to me... Keep up the great work, Apple Computer, Inc. (oops, just started rumor). :)
Reply to this comment
by dylerl November 16, 2009 11:12 AM PST
Whatever who really cares about all of this? Most iPhone users would care less, this is a story for all those linux geeks out there with their crappy droids!!!!!
Reply to this comment
by therobot November 16, 2009 11:18 AM PST
you're so intelligent. hmmmmmm
by doc_d69 November 16, 2009 11:37 AM PST
Now you know why i & a lot of people hate apple & cant stand most "apple snobs".
by Mystigo November 16, 2009 12:06 PM PST
Yes but how do you separate the "Apple snobs" from the nice people with Macs? Or is that how you decide they are Apple snobs in the first place? That's a lot of hate brother.
by dylerl November 16, 2009 1:09 PM PST
All I was saying is most people do not worry about these things, I could really care less that the guy who created airfoil speakers is not making iphone apps anymore, it was a useless app anyways. What does this have anything to do with my intelligence and obviously you have none because you do not understand what intelligence is, people can have different opinions and both be intelligent and just because therobot does not agree with my opinion does not make you smarter or dumber than me, but in my opinion is since you wrote this you are dumber than me!!!!
by kelmon November 17, 2009 5:50 AM PST
As a general rule, I wouldn't choose to question people's intelligence if you cannot structure a sentence correctly. While I do agree that this particular application is not a major application, it again highlights the idiocy of the App Store approvals process because the developers have done absolutely nothing that is against the App Store rules and yet their application update (read: update to an application that was already approved) has been rejected. This sort of nonsense can happen to any developer and, eventually, I have no doubt it will happen to an application that you do care about.
by CupertinoBill November 16, 2009 11:12 AM PST
Oh no, so that just leaves about a zillion other developers. What is poor Apple going to do without this crybaby? It is all over Steve, pack it in, sell your stock. The sky is falling. Whoops I see APPL up $3 today. Guess the news hasn't hit Wall Street yet.
Reply to this comment
by Vegaman_Dan November 16, 2009 1:32 PM PST
These are prominent developers and are a bellweather sign of what is happening. How many others leave that don't make the news? What sort of confidence does it give those who stay behind when they see others being treated so badly?

Is the sky falling? No, but there are definitely clouds on the horizon.
by kelmon November 17, 2009 5:52 AM PST
Would you please care to explain what makes this developer "a crybaby"?
by nixermac November 16, 2009 11:13 AM PST
this is old info (not news). Jim, we expect analysis now, not a repetition that has been going around on the circles.

Fact is Apple has a policy towards its graphics AFA iphone dev is concerned. So why does the developer do not change his app on the desktop to publish a diff image or just publish a name. Come on now, frustration is when your expectations are not met. But how about getting frustrated when you do not meet expectation. Can you?
Reply to this comment
by Renegade Knight November 16, 2009 11:20 AM PST
Why make a worse app than you need to make? What they did was fair use. It was also allowed on the Mac Platform. Why have conflicting policies on what you allow? A smart business wouldn't.
by kojacked November 16, 2009 12:11 PM PST
It's called a consistent UI. Why use images for a known quantity that does not resemble what people are used to seeing. For all of the Apply fanbois saying that Apple products are better, have more polish, and are easier to use Apple's desire to prevent this kind of use of their imagery ON THEIR OWN PLATFORM goes against this premise.
by Vegaman_Dan November 16, 2009 1:34 PM PST
The first generation of the application which is still available had the images in there and Apple had no problem with that. The update that is just a bug fix/feature add app has the same images- but was rejected due to those images.

That's the confusion the developer is facing. It's becoming a gamble to see what will or will not be accepted. Do you spend a lot of resources in time and money to develop an application only to take a 50/50 chance it *might* be accepted? That's not a bet some developers or companies are willing to take a chance on.
by Rants&Raves November 16, 2009 7:39 PM PST
The part that was poorly explained in the article is that on most "smart" networks today (like UPnP), the machine being pinged returns the image by which it should be known. Here my guess is that the developer is simply showing the image that the machine itself is returning. If that is the case, it would be insanely dumb to reject the app for showing what the Mac computer itself says you should show.
by cvaldes1831 November 16, 2009 9:18 PM PST
Jim is a journalist. He's chasing after the Almighty Pageview.

Now, I happen to think that Jim's a pretty decent journalist, but journalism in general has degraded over the past couple of decades.
by Mergatroid Mania November 16, 2009 11:14 AM PST
We've seen this time and time again with Apple.

All this hassle over a couple of pictures. And to top it off, I bet fair use would cover his use of the pictures, and that Apple had no right to say they "infringed" on anything.

Oh well, if Apple wants to drive away their app developers, they're doing a good job.
Reply to this comment
by kelmon November 17, 2009 5:55 AM PST
Actually, it is a lot worse than that. The developer obtains these pictures from the Macintosh running the application and is obtained via a public API on the Mac which then sends the picture to the application on the iPhone (i.e. the picture is not stored on the iPhone itself). So Apple is actually providing the pictures being used and then banning an application because of it. Bizarre, no?
by JimBob88--2008 November 16, 2009 11:16 AM PST
Rogue Amoeba makes really good software; I'm happy they'll be focusing on it again. A lot of the smaller developers have abandoned their mac software for the big payday of iphone apps

I hope the trend reverses so they can get back to answering resentful questions from custumers who never read the manual. Hey i paid $15.00 ***! Just kidding...
Reply to this comment
by johnsbrn1 November 16, 2009 11:17 AM PST
"Whiner. I'm sure you can't be replaced by one of the other 10000 developers out there. Go pout in your corner now, baby."
The app store has 10,000 applications, not developers, and most of the applications are free software written by 15-year olds. This is just the tip of the iceberg, you can't spend time and money to develop an application if Apple might just arbitrarily turn it down or take an exceedingly long time to approve it. That's not a business model that anyone can survive on, and it's a business model that's going to lead people to Android. The Appstore thrived because there was nothing else out there, but when people see legitimate alternatives, you can bet they're going to drop it just like this guy did.
Reply to this comment
by CupertinoBill November 16, 2009 11:22 AM PST
You are about 90,000 apps short.
by thelemurking November 16, 2009 11:37 AM PST
So out of those 100,000 apps CB, very few are worth anything. How many apps have you paid for on your phone? How many do you use on a frequent and regular basis?
by CupertinoBill November 16, 2009 1:24 PM PST
I just checked. I have only 80 apps on my iPhone at present. I see that only 63 are paid apps. I have to admit I only use some them on rare occasions. Carfinder for example maybe once a week. My golf GPS apps about twice a week. And about 12 or so I use several times a day. That does not of course include iPod, texting, or telephone. And I have a work BB that has 12 apps and I never use anything but mail on it anymore.
So Thelemurking what phone do you have and how many apps do you pay for and use?
by jklank November 16, 2009 3:20 PM PST
@CupertinoBill:

I have a wonderful windows mobile phone, with all the apps I can ever need downloaded and installed. Even a nice, free, VNC app that lets me connect to my machine at home...way better than the crappy apple vnc app for the iphone.
by kelmon November 17, 2009 5:57 AM PST
"I have a wonderful windows mobile phone"

I think this the point of the post at which I stopped reading as it was clearly all fantasy.
by thelemurking November 17, 2009 11:44 AM PST
If you really do have 63 paid apps, you are the fluke here. There are about 8 or 9 people I work with and none of us have more than 5 paid apps... According to Settings/General/About, I currently have 121 apps on my iPhone... out of those, I have paid for Ambiance, Cro-Mag,Koi Pond, Quick Office and I believe Pocket Piano was a paid app. Apps I use the most other than the default are Unblock Me Free, Ambiance and Quick Office. There apps like The Weather Channel that I cannot see a reason to pay for because the free version is good enough... then there are a lot of free apps that I would never even think about paying for because they simply just are not worth paying for. That's the way a lot of people I know see the app store. Big deal it has 100,000+ apps... but really, the majority of them just are not worth paying for and are not worth using.

I guess overall, you stand out against the norm. I think for fun, I will just ask on Facebook how many apps my iPhone friends have bought and how many apps they use on a regular basis. While it won't be a real scientific study, 30 some people from all walks of life and different parts of the country should at least give me a pretty good idea... even though, there's already been a lot of surveys that state what I have already said.
by CupertinoBill November 16, 2009 11:20 AM PST
Maybe I do not understand the problem but but couldn't he just have photographed the Apple computers and used his own pictures? There are not that many in use.
Reply to this comment
by thelemurking November 16, 2009 11:38 AM PST
That's the whole point. No one understands the problem because Apple has never clearly defined the problem. There is no standard, nothing really written in stone. It's like trying to get a straight answer out of a teenage girl on her period.
by kelmon November 17, 2009 6:03 AM PST
The thing is, Apple actually provides the pictures of the computers. The developer hasn't copied anything. Rather, what happens is that the application running on the Mac obtains the picture via a public API provided by Apple and then sends that image to the iPhone application. It is a wonderfully elegant solution to the problem and one that is blessed by Apple yet has been rejected because the person reviewing the application clearly doesn't know how things work and what the rules are.
by thelemurking November 17, 2009 11:47 AM PST
Kelmon, what do you expect??? They rejected the update to the NIN:access app because it linked to OBJECTIONABLE CONTENT that was already AVAILABLE FOR SALE in the iTunes music store. Whiskey Tango Foxtrot?

Then again, every time I update my Wikipedia app, I am warned that it may not be suitable for children under 17. Guess that explains why they would reject a dictionary app that contained foul language! How very 1984 of them.
by xilonic November 16, 2009 11:35 AM PST
It's about time Android gets a bigger market share - any company that has been in control too long becomes complacent and arrogant.
Reply to this comment
by SactoGuy018 November 16, 2009 12:46 PM PST
Bingo. In fact, with a mass rollout of various Android 2.0 phones over the next year or so, it has the potential to literally outrun the iPhone because of the potential marketshare for Android phones. If the Motorola Droid is anything to go by, we're going to see some outstanding Android-based cellphones, that's to be sure.
by dpinillinois November 16, 2009 11:42 AM PST
Sounds to me like this guy's image issue got bumped to legal, which is the equivalent of sending it into a dark hole. Why he just didn't pull the images and use something else in the interim is beyond me. Sounds like he wanted to make a statement, and that he did, but it seems like cutting off your nose to spite your face.
100,000 apps have garned approval for the App Store, so there certainly isn't any big problem with the approval process. With that kind of volume, some people are going to get lost in the system. This guy just got unlucky.
It'll be interesting to watch how quality control issues for apps on the Droid evolve, because they are coming without a doubt.
Reply to this comment
by jklank November 16, 2009 3:20 PM PST
The fact that the images were there, and approved, in the first version? Or do you not know how to read?
by markdoiron November 17, 2009 5:35 AM PST
The stupid thing is that Apple, which is supposedly the easiest to use system (I disagree, but let's not argue that), is penalizing someone for creating the easiest to use solution. The images used not to use the Apple brand to promote his product, but because the product is used to configure the Apple devices in the images. He could just as well have used text, but then isn't Apple the company that decided the world was incapable of reading, thus creating this icon nonsense we must all suffer now? --mark d.
by craigminah November 16, 2009 11:43 AM PST
Is that Jim Dalrymple's real mustache? Gotta be one of the coolest one's around...almost as cool as Wilford Brimley's mustache.

Interesting article, while I like that Apple wants to provide "quality control" for their apps, it seems that they've gone way overboard. Won't be long until something snaps...
Reply to this comment
by pw1y November 16, 2009 11:45 AM PST
Apple will alter it's approach eventually. It is inevitable
Reply to this comment
by TheReaperD November 16, 2009 1:33 PM PST
Actually, being someone that used to work at Apple, they tend to prefer death to change. "Think Different" only applies as long as you tow the party line. A few creative minds and a lucky strike on the iPod/iPhone have been the only things saving them. At this stage, they are mostly a one (or two if you count the iPod and iPhone as separate product) product company.
by pretenderkc November 16, 2009 11:50 AM PST
go rogue Kafasis!!
come join our MS team!! :-)
let Apple die.
die Apple die!!
Reply to this comment
by DHSmd November 16, 2009 11:53 AM PST
Snarky, hypersensitive Apple-boosters notwithstanding, I am now keeping an eye on the Pre platform for availability of critical applications there. Once they've been ported, I'm gone from the iPhone world customer base for the same reasons.

No, my decision will have no impact. The point is, I am sure I am not alone. Apple is pissing away their advantage, much the way WordPerfect Corp squandered its market position with willful and hubristic ignorance of market realities.
Reply to this comment
by softwarepro November 16, 2009 11:57 AM PST
man google is your best bet... android why not??? apple sucks big time when it comes to open source or why you want to use device after paying fr** lot of $$$ still they will tell you what to do with it??? good luck to those who wants to use it???
Reply to this comment
by bblande November 16, 2009 11:59 AM PST
Slow news day?
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by AluminumMonster November 16, 2009 12:07 PM PST
Im sure some kind from Korea has already replaced him.
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Showing 1 of 2 pages (83 Comments)

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