Apple owns the premium PC market at U.S. retail
More good news for Apple this week: if consumers are going to buy an expensive computer, they're choosing the Mac maker.
That's according to the June tally of the PC market from The NPD Group. According to NPD, 91 percent of all computers sold at retail for more than $1,000 were Macs. That marked a slight increase from the 88 percent in May. But Apple officially owns that market, and it appears the price cuts across its MacBook Pro lineup introduced in early June helped. On Tuesday, Apple announced that it sold 13 percent more Macs during April, May, and June of this year than the same period a year ago, despite the recession and price-conscious consumers.
Is it sustainable for Apple to sell almost all their computers for more than $1,000?
(Credit: Apple)Of course, all the computers Apple sells--with the exception of the $999 white plastic MacBook and the Mac Mini desktop--are more than $1,000, so they should own that market. NPD's numbers do not include specialty gaming PCs that enthusiasts usually customize and buy online, which can be well over $1,000. But, as NPD analyst Stephen Baker points out, two-thirds of all computers are sold at retail, so the numbers paint a comfortably accurate picture of what's going on in the PC market.
Windows PCs on average sell for much cheaper now because of the increased focus on price point aided by the Netbook phenomenon. The average selling price for a Windows PC at retail in the U.S. was $515, and for Macs it was $1,400.
That would seem to justify Apple COO Tim Cook's comments on his company's earnings call earlier this week, where he pretty much said Apple would never make a Netbook because the company doesn't think it can make a quality notebook for $400 or $500. ("We're going to focus on what we've always done. The Mac has outgrown market in 18 of the last 19 quarters. I think that says that we do have the right approach.")
Or do they?
While Apple's overall business is indeed humming along, NPD's Baker thinks that based on the data, it's not sustainable for the Mac business to refuse to go lower than $999.
"Regardless of the value proposition, the trend in consumers is they want to spend less money. But Apple is gaining more and more share in a segment ($1,000-plus) that is not likely to grow," he said.
Until the cheaper MacBook Pros came out in June, retail data in the U.S. showed Apple notebook sales growth was actually declining from February through May, which helps explain the price cuts.
But Baker believes that even if Apple doesn't do a Netbook, "sooner rather than later" Apple will need to come down to $799 for its lowest-end notebook if it wants to continue to grow its market share. And, he says, there's precedent at Apple in this area.
"They know how to do this...with the iPod, they continually cannibalized themselves, strategically bringing out new (iPod models) to cover all relevant price points," he said, referring to the expansion from the early iPod Classic to the inexpensive iPod Shuffle. "They're very, very good at this."
This post was updated at 12:20 p.m. PDT to include the Mac Mini as another computer from Apple under $1,000.
Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC makers, as well as the consumer electronics industry. She's also one of the hosts of CNET News' Daily Podcast. In her non-work life, she's a history geek, a loyal Dodgers fan, and a mac-and-cheese connoisseur. E-mail Erica. 





Do you actually think all PC users go out and buy new systems every 2-3 years while Mac users don't? Even Apple would be in trouble if that were true. These companies make their money by selling new systems, not by people keeping old systems around for years.
did you know that Dell is #1 in Business servers business? if they buy crappy servers, yeah! buy from Apple.
"Despite you assertions to the contrary there isn't a single thing that a Mac can do that a PC cannot, or vice versa"
Sure but whether you do that thing again and again depends on HOW it works - and there the Mac & PC are worlds apart. That's the difference between Mac & PC and it's definitely worth paying for as most people find out only after they switch.
McD
I agree. They are good at this and they know what they're doing.
I know all the fanboys will erupt (on both sides), but I just want to say that the bottom line is that customer satisfaction is higher for Macs than PCs and the people who spend more money for their Macs after being on PCs seem to be very happy with them.
As for my "Mac after PC experience" Yuck. I like the specs. I like that the OS crashes less than Vista, but at the same time there are too many design nits in the laptop for me to put them as my #1 future pick. I'd rather buy a Thinkpad and turn it into a hackinsosh than vice versa. I don't have the design nits wiht the Thinkpads.
Couple it with longevity, and suddenly the Macs aren't as highly-priced as it would seem. When I can routinely get 5+ years out of a computer (as I did with a Mac Cube, a dual G5 PowerMac that I still have, and etc), as opposed to the typical 3 max out of a Dell or HP, then the amortization kicks in and I'm actually getting a bargain. Add to all of that the higher resale value? Well, I eBayed my customized Cube in 2004 for almost 1/3 of its original 1999 purchase price, and a quick peek at eBay shows that I can sell the dual G5 right now for roughly 35-40% of what I paid for it new. You simply cannot hope to get those percentages with a four- or five-year old Dell or HP computer.
--
Something else I noticed... though I fear that the fanboy crowds will erupt even further: If you make and sell whole computers (OS+hardware), the software cost is baked-in, and it never really have to reflect in the price, especially if you use high-quality parts.
OTOH, if you're a software-only seller, eventually you can't really hide your prices in somebody else's product without losing money at it. Microsoft for example had no problems charging (est. avg.) $100 per unit in 2001, and having Dell or HP hide that cost in a $800-$1000 desktop. But as time moves on, that same $100 or so per unit is going to stick out like a sore thumb in a $300 desktop or a $200 netbook. Therfore (as has happened already), the prices have to drop. While Microsoft can recoup the diff by charging higher prices for EA agreements and such (which has also been happening already), there's only so much you can jack up before it gets to the point where the EA subscribers decide to start looking for other vendors. It's a lose-lose proposition... so unless Microsoft short-circuits the OEMs (or buys one), or bolsters its services sector (which it has begun to do, with mixed results) long-term it's all fairly unsustainable.
Anyrate... :)
I won't argue with NPD's numbers, but at least outside the US Apple is a niche provider. Most people that I know don't own an Apple PC. And it is strange, because I think that there are a lot of people that do buy PC that cost over 1000$ (like gamers).
As far as NPD's numbers, do they include retailers that are not from brand makers (Dell, HP, etc.)? Because there are quite a lot of PC costumers do not buy brand PCs.
I have a 6 years old PC and it is working just fine. I have a 3 year old Dell laptop and it is working just fine. I'm using Vista, and it never crashed on me. Neither any of my friends had any major problem either with Vista or XP.
As for the parts, Apple is using today the same parts as any other vendor, as far as I know.
And yes, Apple has an advantage over HP, Dell, etc. in that it provides both the hardware and the OS... so Apple should be cheaper than any other Windows PC (you need to pay for the hardware AND for the OS)...
"But, fair is fair - anecdotal evidence is always unreliable"
I'm glad you realize this. It covers the majority of your comments.
$100 for Windows to the OEM in 2001? Where did you get that number from? What's the source? You put in the 'est avg' part. Does that mean you're just guessing?
Meanwhile, as stated, the "$100" figure (hint: "est." is shorthand for "estimated", meaning it was a semi-educated guess) was used for illustrative purposes, and the basis was on the price difference between buying (in 2001) a Dell Inspiron laptop with XP Home and Windows 2000 Pro (Basically, Dell had said they would charge an extra $100 to ditch XP and load Win2k on it). It makes for a rough but usable estimate.
Of course, if you have any actual numbers, please... let's see them.
(@ myles... I told ye the fanboy crowds would erupt... :) )..
First off all, I know other people that are enjoying their PCs without any problems. I also know people that had problems with their PCs.
I guess that Apple's products also have problems from time to time.
My point is that there is this myth that PCs break all the time, crash, and don't work, while Apple is perfect. And this is just not true. The same with Windows - some people have problems, while other not. I guess you can say the same thing about OS X, Linux, etc.
And of course you can find more expensive deals for you Macs on eBay because they cost more when you buy a new machine. Also, most PC user don't bother to buy old machines, they just buy new ones, which are cheap and cost less than 1000$ (not so environmentally friendly, though). They don't need to bother too much about their old machines, because they are quite cheap (usually).
What does Obama have to do with Apple? Nothing. People who try to inject their bitter political opinions in to everything disgust me. Apple is a not only an American corporation, but a shinning example of how to succeed in a capitalist society. I would expect right-wingers to celebrate that, but for unknown reasons you people think Apple equals socialism. Logic and reason are not so much your friends, are they?
10 years ago, I would have agreed completely (even if the price-point was jacked up to, say, $1500 or even $2000). But times have changed - a lot. Back then, the folks with the ducats to build such boxes did it because that was the only way to get the high-end performance. Nowadays, I can just buy it, and save myself the endless hours of tinkering and such (OTOH, my Hackintosh was a home-build, though it certainly didn't cost me anywhere near $1k to do it).
Now build high PC's are for super hard core gamers and people that like to eF with their PC more than really use it. Sort of like a muscle car enthusiast, that works on the car more than drives it. Hobby I guess for those PC people, but man what a lame hobby.
Today PC games are fading fast, with HD game consoles and cheap HD TV's. Even then you can buy a super cheap Dell desktop (2-4gigs of RAM, dual/quad core CPU) and put a $200 video card in it and max out your PC gaming experience with 98% of PC games on a typical 22inch LCD at 1680x1050.
since 10 years ago... you know what's changed? You! The older you get the less you spend time tinkering with the hardware.
While I would never encourage software piracy, it is my opinion that telling a consumer what he can and cannot do with anything he buys is about as silly as it can be. The OSX license has clauses that are similar to selling toilet paper with a license that says that toilet paper may not be used as facial tissue.
Anybody who buys a copy of OSX (or any other software product) ought to have the right to do whatever they want with it, including creating decorative artwork, throwing it across the backyard to see how well it soars, or installing it on a machine that does not sport the apple logo. What law is broken exactly, if one does install a copy of OSX he/she bought on a non-Apple machine? I am not aware of such a law.
I have one - a dual G5 PowerMac, which still runs like a champ. I built the Hackintosh on a lark, and I'm quite cozy with it (and yes, I accept all responsibility for what happens if it breaks).
"Respect the OSX's license."
I bought the OS at the local Apple store - everything else that I have done with it is covered very nicely under Fair Use Doctrine. QED, I have respected Apple's actual rights in full as concerns the product.
(I even humored the unenforceable portion of the EULA by putting a big fat Apple logo sticker on the side of the case, but that is not germane to the discussion).
"The older you get the less you spend time tinkering with the hardware."
Agreed, but remember - the demographic most able to spend $$$$ on toys to tinker with is also the demographic that apparently no longer feels the urge to do so.
Well, if this is a copy of OSX that the user bought and he's not using it on any other computer, I think Apple can cram their license up their butt. It's the equivalent of GE selling light bulbs that have a license that says you can't screw one in to a non-GE lamp, or Nike selling you shoes and saying you can only run in them weekends. These licenses are a dubious bit of legal wrangling to create protections that have never come into law by the normal processes. We're not under any obligation to obey them.
"I bought the OS at the local Apple store - everything else that I have done with it is covered very nicely under Fair Use Doctrine. QED, I have respected Apple's actual rights in full as concerns the product. "
Perhaps you may want to read the EULA for the product completely. What you purchased was an UPGRADE. The full OS is not available to purchase from anywhere online as it is only included with the purchase of a new Macintosh.
What you did was buy an upgrade that will, yes, allow you to do a full install, but is a clear and complete violation of Apple's EULA.
I find it very ironic that you would try to hide behidn the fair use doctrine when you yourself were adamantly opposed to Psystar doing the very same thing, calling them criminals and stealing from Apple.
How is it that they are criminals and you are not? What sort of double standard are you trying to pull here? You can't have it both ways.
Until such time as you either pay Apple for the amount of money you owe them for a new Macintosh (any one, doesn't matter as long as it has a full version of OS X), or you terminate your Hackintosh, then you will be labeled a criminal and a thief by your own admission.
you're right - it was an upgrade - from whatever I had on the hard drive before. ;)
As for Psystar? Yep - Psystar was distributing the results for a profit - something that places them well outside of any Fair Use protections.
"How is it that they are criminals and you are not?"
Psystar's activities are a civil, not criminal matter (note how the two words are even spelled differently? Ask your mom if you need help with that).
Anyrate, if you want to continue showing your ignorance, well okay, but at least try to get the terms right - it would help your case a little (your bad premises and blind fanboyism on the other hand, well... that's up to you to fix).
"you will be labeled a criminal and a thief by..."
...some troll who can't help himself but commit libel repeatedly if he does so? I'm thinking that you're not going to help your credibility much by doing so.
Fact is, you are breaking the law if you don't follow the license agreements you accepted.
When you look at units sold therefore overall market domination, Mac's not nearly as prominant.
That depends on a few factors: Which one is most likely to be perfectly serviceable after 10-15 years? Which one will hold up better in a crash (assuming like body styles and etc), or be better at avoiding one? Which will have better performance on the road (handling, acceleration, etc)? Which will have a resale value of a better percentage of its original retail price?
...and what makes car analogies so damned ubiquitous!?
There are **** loads of PC over $1000.
Take for example that they solder the mobile Intel CPUS in their laptops. Or that they don't offer Blu-Ray. Or that you have to spend $1699 to get the Mobile 9600m, when you can get a BETTER spec'ed ASUS laptop from Newegg for $899 or $999.
Wow. Apple has magsafe and an aluminum case. Most people see that it's not worth spending $700 more to get those two skimpy features.
Apple doesn't even include Express card or a user replaceable battery anymore. They still don't make it easy to replace/upgrade the hard drive or the optical drive (even on their desktops, with the exception of the very overpriced Mac Pro).
The whole entire purpose behind these moves is to get users into Apple stores to pay sky-high prices on repairs, batteries and other parts. It's the same song and dance with the iPhone and iPods. Non user replaceable batteries (sometimes soldered). Redicilous omissions to save a few mm's on depth of the product. DESIGN OVER PRACTICALITY, DESIGN OVER SPECS, DESIGN OVER VALUE. That's the Apple way.
That's why I don't buy their ****.
"Actually I can replace the hard drive or the RAM in my MacBook by removing 3 screws. "
However doing so voids your warranty. :P
Go tell that to Joe Sixpack.
http://manuals.info.apple.com/en/MacBook_13inch_HardDrive_DIY.pdf
http://support.apple.com/kb/HT1651
http://support.apple.com/kb/HT1270
You are a total and complete moron. You define "ignorant troll".
That Veggy doesn't know what he's talking about?
That you can change/upgrade the RAM or HDD in a MacBook with a #0 Phillips (and about 5 minutes)?
Or that i never needed to use the warranty on any of my three macs.
Normally I don't respond to trollish comments like yours, but yours was so riddled with falsehoods that I couldn't resist.
"Wow. Apple has magsafe and an aluminum case. Most people see that it's not worth spending $700 more to get those two skimpy features."
First of all, where are you getting the $700 number? Are you comparing the $1000 Macbook with a $300 Netbook?
"Apple doesn't even include Express card or a user replaceable battery anymore. They still don't make it easy to replace/upgrade the hard drive or the optical drive (even on their desktops, with the exception of the very overpriced Mac Pro). "
I know some people are going to miss the Express Card, but I've never used it on my Macbook Pro that I've had for 3 years. The majority of people won't use it. As for the battery, whine, whine whine. The battery now lasts 3-4 times as long and should last longer than the computer. Why would you need to replace it? It's a ridiculous complaint. It's easy as pie to replace both the memory and the harddrive on all laptop models. I don't know what you're complaining about. It used to be hard and now it's easy but obviously them improving that means nothing to you. They come with superdrives; why would you need to replace them. The Blu-Ray complaint is legit, in a way, but they have their reasons and I don't think it's as big a deal as people make it.
Their emissions are great and the people who switch are happy. Customer satisfaction is higher among Macs than any other computers and those numbers don't lie. We can argue about which machines are better until the end of time but the bottom line is that on average people are happier with their Macs than people are with their PCs.
Oh and maybe you should learn to spell. Mac users tend to be more particular and obviously you aren't.
actually, most people hate apple fanboys, even users of Macs hate apple fanboys
Trolls like you and Viper are the reason people don't buy them. You can't insult potential customers to get them to make a purchase.
Apple fanboys give Apple a bad name
A better car analogy is the following: Given a choice between a $40,000 BMW and a $40,000 Mazda, how many people choose the Mazda? Also, the same facts explain why Apple doesn't make a $500 crap PC. Why doesn't BMW make a sub-$15,000 econobox?
Markets don't lie. For those who spend more than $1,000 on a PC, they want a Mac. And it's not like $1,000 is a lot of money. In inflation adjusted dollars, a $1,000 PC is dirt cheap compared to the 1990's.
There is no PC maker whose profits have held up better than Apple's in the recession. Why? (rhetorical question)
In addition, noibs states, "Why? (rhetorical question)" It is not a rhetorical question.
Tear apart their quarterly financials and you'll discover that Apple's computer line's profits have actually held up worse than their competitors in this recession. Apple spent a king's ransom on that ad series and will continue writing it off for the next six to eight quarters against their computer sales. Management describes such things as an investment in the future etc.
During this recession, the net profits thrown off by Apple's other products and services such as the iPod and its content distribution services have carried the firm's net profitability.
Apple very much appreciates Windows users. We are the leading buyers of their iPod's and content distribution services by far.
Depends on perspective.
Five years ago, I paid $2k for a dual G5. I can sell it right now on eBay for ~$800. Amortized over five years, the Mac cost me about $240/year if I sold it this year. A typical Dell of the same specs bought in 2004 would have gone for $900, and its replacement when Vista came out would have cost an additional $600). Count in the cost of bumping the OS to match featuresets ($300 for Ultimate).
Bonuses? I spent 0:00 and $0.00 to repair the Mac, or to clean up any malware from it. I spent $0.00 for A/V and the like. I spent 0:00 cleaning up a bloated registry, running defrag, or any of that jazz.
Suddenly, it starts making a lot more sense to spend that little bit of extra money up front... so far, it has saved me quite a bit of money in the long run, and if you use customer satisfaction as a metric instead of my own experiences, you would discover that the user saves themselves a ton of headaches and frustration as well.
1k is dirt cheap compared to what you had to spend long ago, but that doesn't matter
computers can be had for $300 and even less, compared to that, $1000 is a lot of cash
Microsoft has worked hard to push PC makers to keep their prices down. That's what the Laptop Hunter ads are all about. What I don't get is why the PC makers aren't begging Microsoft to stop running those ads-- they are training buyers to look for bargains.
You don't see Apple selling on price. Why would they. That's just dumb business. Building a business based on volume is hard work when each unit you sell comes with associated support costs. And who bears the brunt of the support calls? Microsoft, or the PC maker?
I just don't get why the PC makers choose to beat each other up over price to the benefit of Microsoft.
I understand your point about Apple not licensing their OS to other manufacturers, but that shouldn't stop the PC makers from shipping Ubuntu and working hard to differentiate themselves by shipping awesome hardware with a great OS. That's what Apple did. Why does Apple stand alone with this approach?
Because people don't want Linux.
Just because something is cheaper doesn't make it better some people are willing to pay for ease of use.
I've used both OSX and Ubuntu and find both to be equally difficult to use coming from windows. Of course if all I was doing was clicking on an icon to start a program I'd be good on either, but I'm actually doing things other than using canned apps in a standalone environment. OSX and Ubuntu both have a ways to go before networking on a LAN become easy, right now it takes someone with more knowledge than the typical user unless you just want to use dhcp to connect to the internet via a LAN.
All this really tells you is that Macs are expensive and sold through retail. Wow, what a news flash there.
There clearly are not enough PC enthusiasts to support the PC makers - otherwise they'd be enjoying similar profits to Apple. In some ways, it is worse because Dell doesn't profit from an enthusiast buying an after-market $700 graphics card or a CPU upgrade. Of course, there is not much of an aftermarket for Mac components so, proportionately, Apple captures more of the buyers dollars than the PC makers.
Dell tried to add a premium to the Adamo and that turned out really great.... Name a PC company that wouldn't love to enjoy the profitability and customer satisfaction achieved by Apple. They won't even get close if they choose to believe Apple buyers are suckers.
I purchased 30 Macs amd 150 Dell's last year, I have had 1 Mac failure in the first 30 days and another in 60. No Dell failures yet. And when there is, I will have a Tech or part shipped over night and replaced with in 15 minutes. Apple, sorry send the unit back and they'll ship me another one. Out of warranty repair average 45 minutes to replace a single Mac component. People who can afford $1400 for a Mac do so because they look cool and think that the more I spend the better I get, they have no clue about functionality and the value of a dollar.
Have never had a Mac die - most were in full use for more than 5 years (I run a lab). Have had plenty of PCs die - so much so that we typically replace them after 3 years. In research, there are as many Macs as PCs. The people using them do not do so because they look cool and they are hardly deep-pocketed either.
http://configure.us.dell.com/dellstore/config.aspx?c=us&cs=04&l=en&m_11=VB31E&oc=bwdwjap&s=bsd
http://store.apple.com/us_smb_78313/browse/home/shop_mac/family/mac_pro
"According to The NPD Group, a leader in wireless industry market research, an aggressive ?buy-one-get-one? promotion by Verizon Wireless helped RIM?s BlackBerry Curve move past Apple?s iPhone to become the best-selling consumer smartphone in the U.S. in the first quarter (Q1) of 2009. RIM?s consumer smartphone market share increased 15 percent to nearly 50 percent of the smartphone market in Q1 2009 versus the prior quarter, as Apple?s and Palm?s share both declined 10 percent each."
And
"that Linux is hurting Microsoft because of its big market share in netbook sales. Recent figures from the research firm NPD Group show that it's a myth. Windows now has more than 90% of all netbook sales. The game is over. "
But that said it was said here 3/4 buy from retail? Yet PC non corporate still has Dell and HP way in the lead.
IDC shows apple lost market share?
But yet if I go to Best Buy and look up there top sellers .. even in the $1000 + range Apple is the #10 on there list?
I don't know ... something just don't seam right.
- by byl01 July 23, 2009 2:26 PM PDT
- "NPD's numbers do not include specialty gaming PCs that enthusiasts usually customize and buy online" - aren't these just about the only PCs worth paying more than $1000 for? And this excuse takes the cake - "two-thirds of all computers are sold at retail, so the numbers paint a comfortably accurate picture". Sure they do - in the retail pricing range (i.e. well below $1000). A more accurate statistics for non-retail $1000-plus PCs would be based on the sale of good CPUs - obviously, an i7 will not be used in an economy PC. Video cards are not a good indicator, as they can be swapped easily (a new CPU means Windows reactivation, so not many people do it). Oh, and by the way - is a $1400 Mac really better than a $1400 PC, or is it a status symbol, like a "gold trim" package on a Chevy clunker?
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