Why is AT&T delaying rollout of iPhone tethering, MMS?
On Monday, Apple announced at its Worldwide Developer Conferences in San Francisco that it plans to finally add data tethering to the iPhone, which will turn the device into a wireless modem to connect laptops to 3G networks.
(Credit: James Martin/CNET)Updated at 4:09 p.m. PDT with a link to a Boy Genius report and a clarification on when AT&T expects MMS and tethering service to be ready.
iPhone users across the U.S. were disappointed Monday to learn that AT&T, the only operator in the country offering the iPhone, won't immediately support a couple of key new features in Apple's new 3.0 operating system that will be available starting next week. But AT&T says these features are coming.
On Monday, Apple announced at its Worldwide Developers Conference in San Francisco that it plans to finally add data tethering to the iPhone, which will turn the device into a wireless modem to connect laptops to 3G networks. It also announced that the new 3.0 version of the iPhone operating system will support multimedia messaging messaging.
These features have topped iPhone users' wish lists since the phone was launched two years ago. But millions of iPhone users in the U.S. will have to wait a little bit longer. That said, AT&T says the features are coming soon.
"We will be offering a tethering plan and MMS for the iPhone," Mark Siegel, AT&T's spokesman, said by phone. "But we haven't announced a date."
Siegel was short on details about when these features would be offered, which devices they would be offered on, and how much it plans to charge for the services. Siegel confirmed that the MMS functionality will be offered by the end of the summer, but he wouldn't give any indication as to when tethering will be added.
Apple currently supports two versions of the iPhone on its network: the original iPhone, which went on sale in 2007 and operates on AT&T's 2.5G EDGE network, and the iPhone 3G, which was introduced last summer and operates on the faster 3G network.
Starting next week, AT&T will get another version of the phone called the iPhone 3G S. This device will come in two flavors--a 16GB model that will cost $199 with a two year contract and a 32GB model that will cost $299 with a two year contract. AT&T and Apple will also continue to sell the 8GB iPhone 3G announced last year for $99 with a two year contract. Older 16GB iPhone 3Gs will be available for $149 with a two-year contract until stock of that device runs out, Siegel said.
Siegel couldn't say whether MMS and data tethering will be available on older versions of the iPhone. But if Apple is offering the features as part of the software upgrade, and AT&T offers the service for the iPhone 3G S phones, it would make sense for the company to offer the features on all iPhones supporting the upgraded software. But Siegel couldn't say for sure if this was the case.
While a delay of a few weeks or even a month or two might not seem like a big deal to some people, it seems strange given that AT&T already offers MMS and smartphone data tethering on several other devices. MMS is practically a standard feature on many new phones sold today. MMS messages cost 30 cents to send and receive. And MMS is included in the carrier's messaging plans, which iPhone users already subscribing to those plans are actually paying for a service they can't yet use. Those plans start at $5 a month for 200 messages, and an unlimited plan costs $20 a month.
AT&T also already offers data tethering on several devices. In fact, AT&T's Web site lists no fewer than 11 smartphones that can be used to provide wireless Internet service to laptops. Phones that offer this functionality, include the recently launched Nokia E71m, the Samsung Propel, and the Palm Centro. AT&T also supports data tethering for BlackBerry devices, including the Curve, Bold and Pearl.
According to AT&T's Web site, smartphone tethering plans, which offers Web connectivity for a laptop plus personal data usage for a smartphone, cost an additional $65 a month. The BlackBerry tethering plan costs $60 a month. Both services include 5GB of usage per month. Customers who exceed the allotted bucket of data usage are charged for overages on a per kilobyte basis.
It's difficult to understand why AT&T would need additional time to offer these new features on the iPhone, since it's clear that the company already offers the services and has established rate plans for them. Siegel wasn't able to elaborate or offer any explanation as to why AT&T would need more time to activate these services.
But I wonder if AT&T is worried about overloading its network. iPhone users download games, video and other Web data at two to four times the rate of other smatphone users, according to comScore. So if they also send mobile messages and use tethered data connections at much higher rates too, AT&T might feel some pain on its network.
Even though AT&T has made a lot of noise lately about upgrades to its 3G network, poor network performance is one of the biggest complaints from iPhone users (myself included.) At this year's South by Southwest conference in Austin, iPhone users complained of delayed text messages, poor Web access and dropped calls.
I'm not really sure how a few weeks or even a couple of months would help AT&T overcome this problem, but perhaps the company needs a little bit more time to prepare its network for what could be an onslaught of activity.
The Web site Boy Genius Report referenced an anonymous source who said that AT&T must manually remove all the "Opt Out MMS codes" on each iPhone account to activate MMS. I'm not sure how true this is, since 29 other operators around the world are planning to have the MMS capability ready when the software launches.
Regardless of the reason behind the delay, one thing is certain. AT&T isn't winning any fans among iPhone users for not making these features available when the software is released.
Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie. 



Exclusivity is the only way crappy cell phone companies have been able to stay in buisness in the past. Sprint is a prime example of a company who seriously fell out of the game until a year or so ago, and maintained a large portion of their subscribers because of their contract fees.
In Europe, contract fees are illegal, and it encourages buisnesses to stay on their heels by offering large incentives for their customers. This is why America has been using flip phones for years while countries in Europe have had smart phones, complimentary data and have been actively using text messages for 10 years. I've seen better service plans offered in Tanzania, where data networks were freely accessible to everyone, even people with pay as you go phones with zero credit.
Bill was merely suggesting that a customer should not be forced by financial barriers to continue with a company that is not satisfying their needs.
Yea, their network isn't as far reaching as many, but ti's got signals where I need them and REASONABLE rates. $65/month for 5GB is HIGHWAY ROBBERY.
Even as an Apple customer (I love thier technology), I can't understand how a phone could push so many to waste so much money with AT&T.
I've had the iphone for Tmobile (jailbroken) and it was my favorite phone i have ever tried but had to get rid of it hence it doesnt support UMA (hotspot@home). I would go w. ATT but im deff. not going to pay for the inferior service and overpriced plans.
AT&T you need to drop your prices if you want more customers... which in turn will mean even more of a congested ATT network.
ATTWS charges a total of $60 for provisioning for DataConnect - a $15 data plan will allow for a $45 DataConnect charge, a $30 data plan will allow for a $30 DataConnect charge, a data card charge is $60 per month. I've been using their data cards and tethering through DataConnect for years. No matter your choice - tethering or a data card - you get 5GB of data, and the unlimited data exists no longer.
At the same time, I am not impressed with the missing 'features' on Palm Pre and the higher cost for tethering on Sprint. Sorry Sprint/AT&T. I am sticking with what I have, replacing the duct-tape once and a while, until you get your act together with both a phone and service that can match with what I have now!
while Windows mobile devices and others languish in single digit figures !
plus has 50,000 apps downloaded more than a billion times !
tethering copy and paste multi-tasking etc aren't used by the majority !
either way Apple believes in perfection so yes they take their time with things
and they started all this only 2 yrs back !
I wonder if Nokia phones were missing any features in 1991 !
and they started all this only 2 yrs back !"
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Oh, please... The sound quality available from iPods lagged far behind that available from the majority of competing devices until the Nano 2G came out. How many years after the first MP3 players came out was that? Not too mention the other features that iPods lacked for years.
Imagine if Microsoft only allowed one retailer to sell Windows, or if you could only get software updates through one internet provider. That wouldn't cause an uproar or anything.
Apple offers an awful lot of features in its products that other companies don't offer. The iPod's user interface, for example, won it a lot of customers. At least for the iPod, though, massive, cleverly designed advertising campaigns and the perception that Apple was "cool" earned Apple way more business than the quality of its product did.
This is definitely not true. Basic automation tools like Winnrunner can easily do manual changes like that spread out over as many computers as you want to run at the same time. If they really did need to go through each account and remove the feature it would take them a couple of days with an average size computer lab running 24/day.
Oh, and in Europe, the caller and the person being called aren't both billed for the time. Only the caller is billed. The Germans and Italians that would come to our US office back in 2004 were appalled at the situation here. Americans, being sheep to big business again.
Oh and to make it even better AT&T the only company that has the iPhone won't get tethering and MMS when 3.0 is released you have got to be kidding oh and they probably will charge us more for just wanting MMS when we already pay out our A.. for our plans now. I mean 94$ for the lowest plan!
I so wish that Apple would cancel their contract with AT&T and go to Verizon. For the reason being the largest 3G coverage don't believe me check Verizon and lovely AT&T maps and compare. Also better service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Apple would see a huge improvement in their numbers if they moved the iPhone to Verizon I know for a fact!
- by Spyers June 8, 2009 5:29 PM PDT
- Hmm, more reason to Jailbreak the phone and move to T-mobile.
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- by Eddie-c June 9, 2009 12:03 PM PDT
- Really Spyers? You think that's a good move after they just got pwned?
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Showing 1 of 4 pages (95 Comments)http://www.theregister.co.uk/2009/06/09/t_mobile_hack_latest/
I think T-Mobile will be doing some fast-talking and their customers might gear up for a very fat suit against them.