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March 9, 2009 1:46 PM PDT

Sources confirm Apple laid off salespeople last week

by Tom Krazit
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Despite public statements to the contrary, Apple did lay off around 50 enterprise salespeople last week, CNET News has learned.

Sources who wished to remain anonymous for fear of reprisal confirmed reports by Valleywag and 9to5Mac.com that roughly 50 salespeople were let go by the company for "business and economic reasons," according to one source. An entire sales group based in Austin, Texas, was let go as well as workers in Cupertino, Calif., where Apple is headquartered. Those affected were given severance packages and the opportunity to apply for other jobs inside Apple.

Apple spokesman Steve Dowling, when asked Tuesday about Valleywag's report regarding the layoffs in the sales group, declined to comment. An unnamed Apple spokesman then told Silicon Alley Insider on Wednesday that the Valleywag report was not true, the same language Dowling used on Friday in a brief interview with CNET News to describe another report that Apple had laid 50 people off in its Mac Hardware and Pro Applications groups as well as the original report involving the sales group.

Reached on Monday, Dowling declined to comment on the situation beyond the statements provided last week.

However, the layoffs in the sales group did happen, according to several sources who were brought into conference rooms in Austin and Cupertino last Tuesday and given white manila envelopes informing them that they had been laid off, amid plainclothes security officers. It's still not clear whether the Mac Hardware layoffs occurred on Friday.

The seeds for the layoffs began last year, when Apple began de-emphasizing its direct enterprise sales force in favor of a sales strategy that embraced resellers and channel partners as ways of getting its products into the hands of businesses. That shift, believed to come directly from Apple COO Tim Cook, started when former the Apple senior vice president of enterprise sales, Al Shipp, left the company. Shipp, now the CEO of software start-up 3VR, did not return a call seeking comment.

John Brandon, formerly the head of Apple's sales for the Americas resellers like Best Buy and Wal-Mart, assumed control of the group when Shipp left and began making changes. Under Brandon, Apple began to shift away from a sales strategy where representatives built personal relationships with business customers in favor of a channel business that will depend on resellers like Ingram Micro and possibly CompUSA to sell Apple products to business customers.

The decision does not seem to have been prompted by falling sales or poor performance within the group, rather a change in philosophy embraced by Brandon and Cook. But the enterprise group has never been the hot group inside Apple, famous for its consumer retail empire and led by Steve Jobs, a man who disdains much of the entrenched corporate IT mindset.

Apple's shift in its enterprise sales strategy isn't all that remarkable, but Apple's willingness to publicly deny that layoffs took place is another blow to its credibility, already having taken a hit this year over its handling of disclosures involving the health of its CEO, currently on a medical leave of absence until June.

Confirming that a few dozen enterprise salespeople had been laid off as part of a strategic shift--and not a downturn in business--probably would not have made that much of a ripple in the tech media, currently more interested in Apple-related topics such as Netbook rumors and Apple co-founder Steve Wozniak's debut on ABC's "Dancing With the Stars" later on Monday.

Although Apple has been considered one of the more resilient companies in tech after posting strong earnings in January, the continued economic decline is believed to be affecting Mac sales and has prompted some analysts to reduce their expectations for Apple's current quarter. Perhaps the company felt that anything that might be perceived as bad news could hurt its stock price, and since it didn't have to report the layoffs to the Securities and Exchange Commission because they made up a small fraction of Apple's workforce, it didn't have to acknowledge them, period.

Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom.
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by ddhboy March 9, 2009 2:07 PM PDT
Enterprise sales haven't ever and more than likely will never be strong for apple, since hardly anyone outside of the creative industries like design firms and film production companies use them, save for schools. I feel that the cuts were inevitable, and I think that this is a small move in a larger chain at apple to overtime remove itself from direct enterprise sales, and apple hopes that it can get rid of a few people in enterprise sales as quietly as possible so that they don't send the shareholders in a tissy over fears of apple not making a profit.
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by getwired March 9, 2009 2:49 PM PDT
They could be strong. But Apple's enterprise strategy is fundamentally confused. Until Apple views the enterprise as a distinct goal, they will always suck at it. At this point, Apple doesn't care about enterprise sales for some reason. So they are failing at it. If you don't believe you can succeed at something, you will fail.
by contentcreator--2008 March 9, 2009 3:24 PM PDT
Few companies sell to both true consumers and businesses. Apple has concentrated on consumers---the lifestyle apps/iTunes/App store, etc They could certainly aim to dominate the home like Microsoft owns non-datacenter business. That would be make sense; we can all admire that kind of reasonable focus.

But that's a bit ominous for Apple's pro apps area. At least we've got a new Mac Pro for now. Certainly as a coherent business, it's a different focus than consumers. Evidence of Quicktime becoming only a playback system is a potential problem. Hopefully Apple will continue to want the halo effect from Mac's use in digital media industries.
by zumpa1 March 9, 2009 9:51 PM PDT
So um, this was originally reported here before it went mainstream: http://f2.anonboard.com/bbs/show_topic/94003
by The_happy_switcher March 9, 2009 2:22 PM PDT
I still have my job.
Reply to this comment
by Mr. Dee March 9, 2009 2:56 PM PDT
Being annoying and obnoxious is not a job, its being a nuisance.
by YankeePoodle March 9, 2009 3:02 PM PDT
Trolls always have their job, here we pay you with our patience
by The_happy_switcher March 9, 2009 3:27 PM PDT
Just stating a fact, not trolling. How are you two doing at Mickey Ds?
by Vegaman_Dan March 9, 2009 3:29 PM PDT
Still curious what exactly that 'job' is, AppleRocks. It certainly isn't with Apple- no company would allow their employee to post such malicious and misleading things as you do in the name of the company. You would be a horrible representative of Apple, for example.

What company do you work for?
by The_happy_switcher March 9, 2009 4:04 PM PDT
@Vega, Like I'm gonna tell you that information in a forum. Ha ha.
by rapier1 March 9, 2009 4:53 PM PDT
You may have your job but I'll bet you hard money that it ain't working for Apple.
by bananaphonerules March 9, 2009 7:49 PM PDT
Is that you Steve? I thought you were on sabbatical for health reasons?
by Vegaman_Dan March 9, 2009 9:29 PM PDT
AppleRocks1963 wrote:

"@Vega, Like I'm gonna tell you that information in a forum. Ha ha. "

Well then without any shred of evidence to back your story up, nobody can possibly believe you work for Apple. As such, you get branded a troll.

You have an easy way of fixing that however- come clean. :)
by The_happy_switcher March 10, 2009 8:11 AM PDT
You guys crack me up. Just because I said "I still have my job" you jumped to the conclusion that I work for Apple. I wish I worked for Apple. I was merely stating a fact that I STILL HAVE MY JOB. lol
by kojacked March 10, 2009 11:55 AM PDT
He couldn't work for Apple. AppleRocks1963 is only 4 years old. Can't you tell from his postings?
See more comment replies
by dbrohamTV March 9, 2009 2:26 PM PDT
with all due respect I don't believe that "Tech Media" is all that important to Apple
Reply to this comment
by jypeterson March 9, 2009 2:37 PM PDT
50 positions cut, and some of them offered severance pay or the option to move to open positions in organization? This sounds more like a normal business strategy alignment than an "economic" layoff. This can be punctuated by the fact that Apple denied the layoffs to begin with. I am in an industry where there are many changes and restructurings regularly, and while positions are cut, there are numerous positions open in other areas where HR attempts to fill with the employees that are effected.

Also, if you want to look at it as a "true" layoff like Microsoft, Dell, Cisco, and others have done, what is the actual percentage of the laid off employees in terms of the total number of employees? My guess is that the percentage is less than 1/2 of 1%...
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by Vegaman_Dan March 9, 2009 9:31 PM PDT
You can spin it all you want, but at the end of the day, 50 people no longer have their jobs and that is called a layoff.
by jypeterson March 10, 2009 6:45 AM PDT
@Vegaman
As the article states, "Those affected were given severance packages and the opportunity to apply for other jobs inside Apple."

Therefore, we don't know if they are truly unemployed. Their positions were cut, but they can apply for other positions within the company. I bet that there will be very few who will opt for the severance package instead of taking another job within Apple.

So, there is no spin here, the number will be far lower than 50 jobs lost. Attrition will always be there so there should be positions available. A good HR department should be able to find positions for each of those effected within a corporation the size of Apple's. I am not saying it's not bad that people had their positions cut, just merely pointing out the fact that it really isn't a layoff, just a restructuring of current business units.

Next time, actually read the article.
by Vegaman_Dan March 10, 2009 8:18 PM PDT
@jypeterson wrote:

"Next time, actually read the article."

I did... the question becomes, did you? You are trying to put a spin on a story by trying to use facts that are simply not there. You can imply that people took the job offers in other departments- but you cannot possibly believe that every single person was offered a position in another location.

If we applied your logic to the recent Microsoft layoffs, then we could say there were no layoffs at all. 5000 job positions were targeted for elimination by the end of the year. 1400 people were elminated. Most of those were contract positions that were not part of the actual MSFT payroll. Those same positions were converted into FTE jobs. So, but your very own logic, one could say that Microsoft *increased* their headcount by more than a thousand positions.

Would that be responsible? No, of course not. That would be spinning the facts... without facts. This is what your comments are perceived as.

It's a good try, but I would have you ask those people who are now without jobs if they volunteered to quit on their own since Apple won't acknowledge them being laid off.
by David Dudley March 9, 2009 2:38 PM PDT
Cuts would not be necessary if there were high volumes of enterprise hardware sales. The numbers and results would be speak for themselves.
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by chatins March 9, 2009 3:03 PM PDT
Sounds like the standard realignment of an underperforming and troubled group. Corporate politics on two levels can be intense.
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by georgiarat March 9, 2009 3:05 PM PDT
Smells like a Tim Cook initiative.

When Steve Jobs is gone Apple will be like Dell when Kevin Rollins took over. Cook and Rollins are okay when they are under control but disasters as number one.
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by The_happy_switcher March 9, 2009 3:25 PM PDT
I must have part about how M. Dell came back and resurrected Dell. Oh wait, he did come back but the company has tanked.
by topgunb2 March 9, 2009 7:49 PM PDT
so did apple, the company is doomed
by YankeePoodle March 9, 2009 3:19 PM PDT
Why is Apple spineless to admit something like this? What are they afraid of? I do not like this bunker mentality. To tease people by keeping products secretive is one thing but to keep lay-offs secretive is fine if you do not want to effect the morale, but outrightly lying about it, is not cool. I dont like Apple following the footsteps of Dubya.
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by xcal78 March 10, 2009 5:36 AM PDT
Apple conducts closed door shareholder meetings with no internet allowed. They've been very secret about everything forever. It's no shocker now.
by Vegaman_Dan March 9, 2009 3:31 PM PDT
Apple would be well advised to admit to the layoffs and put this into a positive spin, acknowledging the current economy, plans to ride it out, show leadership, etc. The continued denials in the face of the people who were terminated just makes them look very bad in the public's viewpoint.

Take charge of the situation or you'll let your lack of forthcoming allow the media to run right over you. Easiest way to defeat them is with open honesty.
Reply to this comment
by sciontcya March 9, 2009 4:33 PM PDT
I'm sure Steve thanks you Dan.
How DO they operate without your insights?
Any company not trimming right now would be stupid.
by Vegaman_Dan March 9, 2009 9:33 PM PDT
@sciontcya:

It would appear that Apple *could* use someone with that insight or else this article woudln't have been noteworthy with the point made that Apple has denied twice that these layoffs happeend and have yet to come clean about it.

Make of it what you will- the media sure is.
by websterphreaky March 9, 2009 3:36 PM PDT
Ha ha!!

Not surprising that the Big Bad Wolf crAPPLE PR Machine can't admit when their SPIN MACHINE can't stand to admit that the Apple BS ain't working with a public that has tight pockets and won't pay the MAC PREMIUM for essentially the same Chinese Sweatshop crap that is Dells, eMachines, Lenovo and Gateways LOW END computers.

A MacBook is nothing more than a $500 Lenovo and a MacBook Pro is nothing more than a $1000 Dell Inspirion. Well except BUGGIER!

Enjoying your Spinning Beach Ball of Wait MacTards?? All those flaky OS X updates that kills hardware and software???

OK, Krazit and the CNut Apple Hacks, make sure you censor out this post of the truth too.
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by ckh1272 March 9, 2009 3:51 PM PDT
My oh my!! The run on sentences have run amuck!! Nice to know that the ignorant still have their soapbox! Thanks for the laugh BTW!
by topgunb2 March 10, 2009 1:59 AM PDT
I agree with webstrekphreaky, apple is crap and overpriced and is very buggy
by gefitz March 9, 2009 3:47 PM PDT
With the stock price having lost over 50% of its value over six months or so, you'd think Apple would be wary by now about misleading its holders. Withholding information about something as small as this is crazy...after the major Jobs snafu, something like this is only magnified.

What else is going on there that stcokholders should be worried about?
Reply to this comment
by sciontcya March 9, 2009 4:38 PM PDT
Are you high, or just stupid?
Most of the market has lost more than that - hold one now - there's a global recession!
Come on, have HOPE for CHANGE WE CAN BELIEVE IN!
DImwit.
by darkstar32170 March 9, 2009 6:05 PM PDT
The price is back to approximately where it was a year ago before the market sharply rose to its early 2008 high. During the period since March 08 the Dow has gone from 13000 down to 6500. Apple has gone from just above 100 to the 80's. That's quite a bit better than the market as a whole.
by mbenedict March 10, 2009 1:02 AM PDT
Nice spin. But the reality is Apple went from $192 to $83 in less than 10 months, with much of the decline blamed on lack of transparency and poor management decisions.
by Jonathan March 9, 2009 6:11 PM PDT
Apple too much of a ****** to announce that so obviously the only people who will announce it would be the ones to be canned. This is why I stopped using Mac. I don't support ********* companies.
Reply to this comment
by sciontcya March 9, 2009 6:23 PM PDT
And we are glad to have you gone.
by xcal78 March 10, 2009 5:48 AM PDT
"And we are glad to have you gone."

And this is why the stocks and company is losing value.
by sting7k March 10, 2009 5:14 AM PDT
OMG Apple laid off workers! The sky is falling! Run for cover!

Who cares?
Reply to this comment
by Vegaman_Dan March 10, 2009 8:21 PM PDT
Apparently Apple does as they aren't acknowledging the issue. That alone makes it noteworthy enough to have a story written about it.

You cared enough to read the article and post as well, so someone cares.
by Zaunto March 10, 2009 1:50 PM PDT
Spin it any way you want, 50 people lost their jobs and Apple denied the layoffs. They is a clear and obvious deception. The rationalization that lying about any level of layoffs would protect the stock price just doesn't cut it. It's deception and apparently they have been found out. Even if the laid off employees "apply" for available jobs within Apple, they were still "laid off" from their current jobs and have received severance from those lost jobs. Anyone who loses a job in this current economic climate is going to be stressed over the ability to find a new job. In the end, it's about right and wrong and right now, the public appreciates honesty over deception. Apparently Apple didn't learn that lesson yet. Let's see how the stock does now that they have been caught with their pants down on the subject of these layoffs. Remember HP's "stealth layoffs"? They laid off 50 people here... 20 people there... in order for it to fly under the radar of the media. That didn't work, as those HP layoffs still got reported. Let's hope these clowns don't screw up too much while Jobs is away. It's nice for Microsoft to have a viable competitor or more to the point, for the public to be able to choose the lesser of two evils...
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