Apple offers advice on 10.5.6 upgrade problems
If the Mac OS X 10.5.6 update caused you problems earlier this week, try, try again.
(Credit: Apple)Apple has acknowledged an issue encountered by some Leopard users trying to install the company's latest update released Monday.
In a support document posted to its site, Apple described an issue in which a Mac would hang on a "Configuring installation" window when trying to install Mac OS X 10.5.6. That was apparently the result of an incomplete update getting seeded into the Software Update process, and Mac OS X will freak out if it tries to install a partially downloaded update.
Apple recommends that if you encounter this problem, or have already, that you force Software Update to quit, remove the partial update from your library, and re-download the update. If you chose to download the standalone update from Apple's site rather than the combo update, you might also have had this problem; when in doubt, choose the combo update option.
If you've had a separate problem in trying to install the update, check out our sister site MacFixIt for tips and troubleshooting guidelines.
Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom. 





haha, j/k.
Well, so much for pushing transparent updates.
Now bag my groceries please.
I even read on PC Magazine where users have complained on Apple's discussion board that OS Updates have been known to kill systems. The 10.5.6 update has already destroyed a few MacBook Pro logic boards. And they call it the worlds most advanced operating system.
Vista's too buggy.. the freespace on my HD fluctuates between 20GB to 40GB.. that's up to 20GB of cache/trash the Vista creates on my computer.
"The posting of"..."personal attacks is prohibited".
AppleRocks and the rest of the fruit basket Mac's are in the toilet right now, that's why they can't comment. LOL! Another reason why Vista rocks!
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Wow, you really have to stretch for reasons to like fista.
Point us to the article you claim to have read regarding Apple's updates killing systems. My guess is you can't - because such an article doesn't exist. If you want any credibility whatsoever, prove me wrong. Otherwise maybe you should have your mommy wipe your nose for you before it drips on her keyboard.
http://www.pcmag.com/article2/0,2817,2337151,00.asp
10.5.6 is destroying machines, accept it, reality stings, your platform is not that great.
We run Vista on our iMac via VMware and it's the funniest version of Windows I've ever used. For instance, when I open certain things in the control panel, it asks me if I'm sure I want to...how cute :) Just
As far as 10.5.6, it installed fine on all three of our Macs (current-gen iMac, and two last-gen Macbooks). Seriously, I don't get why people were having problems with it and we run every bit of software and peripheral imagineable (esp. on the iMac); wacom tablet, VMware, Photoshop, scanner, etc.
Until the subsequent reboot after installing 10.5.6, I can't remember the last time I restarted our iMac; I believe the last reboot was in October when I upgraded the ram to 4GB from the stock 2GB.... I'd love to see an XP and/or Vista machine go more than two days without a reboot.
Just go to google "MacOS BOSD" or just search in Apple forum... Oh, wait again. There is nothing in Apple forum. There must be no such thing for Mac. OR apple just deleted everything that it doesn't want people to see? How charm is the apple care.
My vista boxes are on 24x7. It only need to restart when there is patching coming in or new application install requires restart which doesn't happen often. I won't say the same thing for XP though. We shutdown Macs every time we are done the work. There is really nothing can be played with on those boring machines anyways.
I have had problems with some updates, but those were created by yours truly going into the registry or Windows directory and deleting things that were necessary. After fixing the problem (which usually amounted to deleting the registry entries for the updates to Vista... ALL OF THEM!).... I never saw those errors with the updates again, and I learned to stay the freak out of the 'Installer' directory.
Ohhh and if you dont want your vista thats installed in VMware installed to be cute .. just disable UAC or Hey you have a MAC with 10.5.6 the most advanced system .. why keep vista ?? :):)
Just go to google "MacOS BOSD" or just search in Apple forum..
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That statement said all we needed to know about you. A little eduction in case you just didn't know - there is no such thing as a BSOD (Blue Screen Of Death) on a Mac. Never has been and never will be (well, until you install winblows that is). That is a winblows only phenomenon. On a Mac, should a major OS crash happen you get what's called a "kernel panic", similar to what can (but rarely ever does) happen on *nix.
Admitted Apple fan I am, I have seen kernel panics in OS X. Typically they happen in the early stages of the OS release, for example when I updated my work machine to 10.5 I would see them sometimes. The 10.5.1 update reduced their frequency and I don't think I've seen one since 10.5.2. As I remember I had a similar experience with 10.4, experiencing kernel panics through the first update or two only.
Perfect? Far from it, but a whole lot better than suffering the indignity of running trashware like fista. I am a slave to no one, my machine is mine. I can't wait until M$ screws up WGA again and accuses all you fista apologists of being criminal pirates like they did to me with ex-pee. Reading your baseless defenses to that should be entertaining.
> does) happen on *nix.
With certain Bluetooth headsets, kernel panics are a freakin' way of life. My MacBook panics pretty regularly and nearly always at a seriously inconvenient time.
OSX however, really wants a seamless upgrade. the trouble with this is they dont test on every machine available, nor do they test on every connection available (a practical impossibility). with Win AND Mac if you want to be sure do it by hand - download the whole thing from MS or apple and run the update in its own process. otherwise you are trusting the provider (MS or apple), not an uncommon folly mind you.
and yes, apple and win BSOD's are funny as hell as long as im watching on youtube/metacafe'. thanks for the post. cheers
Get an HP. (grin)
The issue is even fixed now and Apple has a few ways to deal with it for the people who encountered the problem, none of which is particularly difficult.
Why can't winblows apologists understand that NOTHING IS PERFECT, but ANYTHING is better than winblows? Is it a mental deficiency? Education level? Age/maturity? What??
Sauce for the goose and all that. :)
Just be glad Apple acknowledged the issue and is trying to help people.
Complaining about it here or poking fun at one OS or the other won't help.
I agree, but the arrogance of Mac Users make it same like their OS immune from errors.
Are you a Mac user?
http://www.thebestpageintheuniverse.net/c.cgi?u=macs_cant
One thing PC users can do that Mac users can't, is shut up. It is clearly that simple, Mac Users can't stop talking about how great their Mac is or how superior they are to everyone else, or how much better everyone else will be using a Mac instead of a PC. It is almost like they married their Mac, and Steve Jobs is their new God and lord and master as part of some freakish religious cult, Macism. :)
Yet here you are opening up on an Apple story.
But yes, you are correct, we do have a well deserved superiority complex.
Queen Gertrude is asked by Hamlet what she thinks of the court politics going on:
"The lady doth protest too much, methinks."
That line alone... ironically in "MacBeth" seems to apply to a lot of the comments in any Mac / PC / Linux debate.
And if that makes me arrogant in your opinion, well you know what they say about opinions.
Apparently not, according to this thread.
Hi, I'm a Mac user, and I hate stupid Mac fanboys and stupid PC users. Unfortunately I find myself surrounded by them.
http://www.ubuntu.com/
Download the Live Ubuntu CD and use that until Apple fixes the OSX update issues.
I swear Apple is Microsoft's Mini-Me. :) Same problems as Microsoft, but at a higher price for the system, which is basically an Intel PC with the Apple logo on it and EFI changes to BIOS. The Mac now is basically a PC, just runs a different OS is all. Plus most Mac users run Windows via Bootcamp or a virtual machine because of lack of OSX native software they need to get their business or jobs done.
You'll be better off using Ubuntu and the bundled FOSS software that comes with it, until your Mac stops acting up and Apple fixes that update problem.
"The Mac now is basically a PC"... yes, the acroymn has and always will stand for "Personal Computer" not "a device which runs the Microsoft Windows operating system"
M$ users would freak and panic at this point, knowing full well their OS was trashed and they would have to spend the next few hours reinstalling everything and running every update released since they bought the OS.
Mac users would power down the machine and reboot it, expecting to find the OS they had before trying to update. This is what happened in this case as well, nothing was trashed - just the update didn't work. I'm not sure how you could call that "acting up".
iTunes will have speed problems on Christmas Day and a couple days following (bogged down) due to all the new iPods people get. Same for system updates and downloads from Apple. So if you are in that group be prepared to stay up late (0100-0300) to try and avoid traffic hours. Either that, or wait a few days for the demand to drop down.
Didn't have any problems on the 10.5.6 update. Must be a rare situation, or persons in duel boot. Those in Mac only who were following the "typical" procedure (quit all other programs first) must not have issues.
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I'm an Apple fan myself, but that's a rather specious argument. I got up and left my desk while the update happened and I didn't have any problems, so the problems must have only affected people who sat there and watched it.
A watched update never installs.
:-D
Now for the kicker - I'm typing this on my new Dell. It has a 2.66 quad processor and came with 8 GB of RAM, a 750 GB hard drive, wireless keyboard and mouse, built-in TV tuner card (with a nice remote control), a 15-in-1 card reader, CD/DVD-RW, 2.1 speakers (with subwoofer) and a wi-fi card so I don't have to tether this desktop to Ethernet (handy when I want to move it to the living room TV). It also came with a nice 22 inch wide-screen monitor and Dell even threw in a free GPS unit for my car. The whole package came to under $1500 - and that's after tax, my friends. So I'm running Vista 64-bit and, on this relatively moderately priced system, it absolutely flies.
Have I come full-circle back to Windows? I don't think so. In my mind, I've moved forward; I upgraded every bit of the way and each time I do, I believe I'm using the best my money can buy. To everything, there is a season and, for me, the Apple season has come and gone. Apple's quality has taken some beatings lately while Vista (as much as you've heard otherwise) is Windows moving forward.
... Vista (as much as you've heard otherwise) is Windows moving forward.
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This I can agree with. It is one of many reasons I will never give another dime of my hard earned money to M$ in my entire life and is the primary reason why M$ trashware is no longer welcome on my machine [1]. I own my computer, not M$, they have no right whatsoever to inflict WGA on their customers. Have fun when they screw up again and accuse you of being a criminal.
[1] - Disclaimer: actually, ex-pee is still on my main machine (I suffered one last install of it because it was the only way to access the files I had locked within it). It's my game console now and nothing more. The real partition has Ubuntu on it so I can get actual work done, instead of slaving to patch the patches around AV software designed to cover the myriad of holes in the OS after convincing M$ that the legally purchased copy of ex-pee trashware isn't an illegal copy. Given a choice between being locked out of my machine entirely and being accused of being a criminal versus a software update that failed to install and otherwise did no damage ... well, I can't fathom how anyone could defend fista in any way.
Or on the same machine you built you could dual-boot with a Linux distro. Mac = walled garden.
Since XP released in December 2001 that means it will be supported for 18+ years not counting online self help which currently is indefinate.
ittesi259 if you're going to tell someone to be realistic maybe you should research first. If you want to practice research why don't you go lookup what Apples support policy is. I think you will be disappointed.
And why doesn't Apple put its update files on a "staging post" server so bleeding-edge users can test them out first, before letting the population get at them?
Either one of those measures would have prevented the update problem. Ubuntu does both. Microsoft only does the hashing, but that's good enough.
Most advanced operating system? I don't know what that is, but it sure ain't the Mac OS.
Mac user bragging about Macs being better is just like when China changed it's name to Popular Republic of China after the revolution or the communists changed East Germany's putting Democratic in it or more recently the Democratic Republic of Congo: They need to write down that it is a democracy because if you let people see it naturally, they will see only dictatorship.
SAME PRINCIPE for Macs: if no one says that they are better and super and cool, people will see them just as a pretty thing and nothing else.
Welcome to the real world Macintosh users.
Crow and Kool-Aid are being served.
Someone said there are weekly patches for OS X. That is simply not true. There have been lots application patches, or RAW camera support updates, which you do or do not have to install.
I also have a Vista Machine and it does not crash either. It still has slow network copy speeds and it tends to hammer the hard drive while its sitting there not do anything, nor has done anything for a few hours. I use this machine as a VMware workstation box, quad core 8 gigs of RAM. I am probably going to rebuild it with XP 64 since XP will use fewer resources which will give more resources to VMware when running many VM's....besides XP 64 is basically Server 2003 64bit.
Why should they trust you with your machine, you were dumb enough to install winblows on it after all!
Fista is a resource hog because things like WGA (plus a ton of other DRM crapware designed to not allow you to run your own computer) are now built right into the core level of the OS, instead of being a tacked on afterthought.
Everything can have problems people get over it, you never know what will happen.
I challenge all of you PC users to go to a posting about Windows or Microsoft, and see just how many Apple fans post there. At least we talk about our preference and why we like it IN OUR OWN FORUM!!! If you don't use Apple computers, why do you come to these posts to talk about them?
Look at it this way... A cult is a group of people who all believe the same thing, regardless of whether it's good, right, wrong or bad. A religion is the following of beliefs. Intelligence is the ability to differentiate between what is real and what is not. So the way we see it, Windows users are a cult of unintelligent people who believe that because a product owns 90% of the market share, it must be superior to anything else, and like any fanatical religious group, they seek out the gathering places of those who don't agree (the intelligent ones) and use threats of doom and damnation to try to convince them otherwise.
So all windows users are unintelligent. Come on man, seriously. This is worse than observing a Christian and a Muslim about their religions. Look at yourselves people, seriously. No one gives a crap about how you feel about your OS. At the end of the day it really doesen't matter as long as you got your job done.
This is just trully amazing.
"by AppleRocks1963 December 1, 2008 1:12 PM PST
Someone explain how renaming Vista to Windows 7, disabling some UAC nag screens make this better than that crap MS is trying to sell already?"
from http://news.cnet.com/8301-13860_3-10120474-56.html?tag=mncol
I suggest you pay a bit more attention to CNET, ZDNET, Paul Thurrot's site and pretty much every tech blog out there.
What I DID see was a lot of Windows users bashing their own system... go figure.
The Internet is passion free from reason.
No kernel panics.
No corrupted files.
No damaged hardware (still laughing at that one Mr. Dee).
No corrupted OS.
No BSOD's (don't remember who I'm laughing at with this one).
Apple has now told users how to fix the problem, either remove the receipt file and re-run Software Update or download the combo updater from their website and run that. See how painful that was?
Winblows apologists have to comment on every single Mac article to make themselves feel better about the mistake they realize they have made.
I suppose it just works.
"To avoid this issue, download and install the Mac OS X 10.5.6 Update or later. Note that this update must first be installed to avoid the issue; the issue may occur while downloading the Mac OS X 10.5.6 Update or later."
To avoid issues while updating to 10.5.6 update to 10.5.6 prior to updating to 10.5.6.
Genius. If you where up to date you would have these problems updating.
- by PhoenixStudios December 19, 2008 8:33 PM PST
- I guess the lesson learned is to always use the combo updater. Both platforms rot at delivering incremental updates, although seems Vista is doing better these days with the hundreds of tiny updates that must be delivered seems like everyday...
- Like this Reply to this comment
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