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November 17, 2008 2:49 PM PST

Apple issues fix for MacBook trackpad woes

by Tom Krazit
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If your new MacBook's glass trackpad was having problems recognizing your clicks, Apple has a fix available.

(Credit: Apple/Josh Lowensohn)

Apple has released a firmware update for new MacBook and MacBook Pro owners bedeviled by their glass trackpads.

The update is designed to fix an issue with the new trackpads unveiled by Apple in October, which replace the traditional trackpad/mouse button combination with a trackpad that also serves as the button. The first few owners of those systems, however, reported a persistent problem in which clicks on the trackpad would not register.

Let us know if the firmware solves your problems or if you have any problems installing the update, which should be appearing in Software Update for owners of the new systems as we speak. Apple's release notes for the update can be found here.

Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom.
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by cmstratton November 17, 2008 3:38 PM PST
I don't own one of the new MacBooks, but I was in BestBuy this weekend and had the same experience playing with one of the MacBooks there. It would sometimes take 3-4 clicks on the trackpad before the click would take any action on the computer. I'm due for a computer upgrade in the next few months and was considering a MacBook, but my experience in BestBuy has me leaning towards an iMac instead.
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by EpisodeDirector November 17, 2008 8:04 PM PST
I just installed the Trackpad firmware update on my new 13" MackBook. The update firmware installed easily and it seemed to address the click problem. It also seemed to correct another problem I was having with the trackpad. For no reason at all the courser would pick up items on my page and drag them for no reason at all. I think the firmware update may have also taken care of that problem
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by joetesta70 November 17, 2008 9:24 PM PST
Overpriced POS Macbook
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by Zacm05 November 18, 2008 6:03 PM PST
Sounds like you went to a school for acronyms, a little college called FU. If you cannot understand why people like Macs so much besides price, please don't comment.
by clamburgler November 17, 2008 9:27 PM PST
"It just works"
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by Mark_Anderson November 18, 2008 1:02 AM PST
"sometimes"
by AppleSuxLeo November 18, 2008 12:12 AM PST
What is supposed to be so great about an aluminum Macbook , when Sony already has carbon fiber/magnesium notebooks?. Typical BS hype for Apple by the press.
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by goodspeed8701 November 18, 2008 1:33 AM PST
Big time apple sux
by Zacm05 November 18, 2008 6:03 PM PST
The top of the page says to report any findings with the new trackpad update, not miscellaneous comments. If you can't add anything of value to these postings, please don't say anything at all. Thank you.
by tipoo_ November 19, 2008 7:45 AM PST
Speaking of Magnesium Sony Vaio's, CNET, PLEASE REVIEW THE VAIO FW 290 SERIES!!!!
by jlees November 18, 2008 8:06 PM PST
And with this upgrade to the new mousepad apple has caught up with the CTX Computer running windows I bought about 10 years ago. I wonder if it will give my Intel Macbook the ability to tap the pad to perform the mouse clicks.
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by InsaneNinja November 19, 2008 3:39 PM PST
you really should check your general trackpad settings, it has always had this
by jrepenning September 15, 2009 1:35 PM PDT
So, it's a year down the road, and I've only just upgraded to the new multitouch, no-button/all-button trackpad model, and I seem to be still seeing the problem. Or maybe it's a different one: the problem widely reported in the time frame of this article only said that clicking failed mysteriously. I find that all trackpad behavior fails: no click, no tap-to-click, no drag, no move-mouse. Happens about once an hour, maybe a bit more often. If I remove my hands from the computer for around ten seconds, it goes back to normal, but what a PAIN. If I rub my fingertips against my opposite palm, this sometimes also heals the problem, but maybe that's just another case of "pause."
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