Apple's iPhone wins J.D. Power award

Click the image for a larger take on the J.D. Power and Associates smartphone satisfaction rankings.

A survey conducted by J.D. Power and Associates found Apple's iPhone generated the highest amount of customer satisfaction among smartphone-using businesspeople.

The survey of almost 1,400 respondents, which was conducted during August and September, ranked the iPhone first on a scale that asked respondents to rate the smartphones for ease of operation, operating system, physical design, handset features, and battery aspects. Apple's favorite gadget scored 778 points out of a possible 1,000 points, beating Research In Motion and Samsung.

The iPhone received perfect rankings in four of the five categories, with the exception of "battery aspects," in which it only received two golden circles out of five. The survey weighted the other categories more heavily, however. The only other manufacturer to get five golden circles in any one category was RIM, in the battery aspects category.

[Galaxy5]

Wow. I guess paying attention to the details and making sure a product pleases users IS worth the effort...even if that means the product costs a few bucks more.

I'm wondering when the "but a PC is cheaper!!!elevnty!111!" crowd will realize this.

[selfkill]

Wow. You're a troll.

[aztec92154]

I've never been as happy with a cell phone as I have with my iPhone. There is no better phone out there for me out there.

[gsmiller88]

Isn't that the award that you have to buy? I don't put much stock in J.D. Power & Associates.

[scott2400]

You mean you don't put much stock in reviews that don't say what you think they should....

J.D. Powers' awards are not bought. You're thinking Consumers Digest.

[robmarreel]

The iPhone is still missing business professional ringtones. (Editors' note: spam link removed.)

[Perry_Clease]

We can make our own using GarageBand

[nirmal_singh]

Goodbye rim!

[selfkill]

RIM isn't going anywhere while governments have contracts with them.

[myles taylor]

There are a lot of other companies that will hurt more than RIM and I don't think RIM is going anywhere for awhile. Also, while the iPhone is amazing, there is only one iPhone and there will always be the people who want more diversity.

[hoogoola]

I went from a RIM blackberry to the iPhone and I sometimes wish I still had the blackberry. The iPhone is missing a very important feature: COPY and PASTE text. if there is a way to copy and paste, i'd love to know.