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June 30, 2009 7:13 AM PDT

Amazon positioned to win state tax battle

by Larry Dignan
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This was originally posted at Between the Lines. It was updated at 3:25 p.m. PDT with Amazon adding Hawaii to the list of states where it's pulled its Associates program.

Amazon.com is in a high-profile tax showdown with states over its Associates referral program and is likely to come out a winner either way.

Amazon has pulled its Associates program, which allows Web site operators to drive sales to the e-tailer in exchange for commissions of up to 15 percent, in North Carolina and Rhode Island. And on Tuesday, Amazon also added Hawaii to its hitlist, according to The Wall Street Journal.

States are hurting for revenue and are trying to force Amazon to collect sales taxes on its associates. Simply put, states are trying to treat associate Web sites as if they are physical assets of Amazon.

Amazon's response: Cut out associates in the states where tax bills are proceeding.

Providence Business News reported that Amazon cut its ties with business affiliates in Rhode Island over a bill that would force it to collect sales tax on referrals via authors or businesses in the state. Amazon had the same reaction to a similar tax-happy move by North Carolina. These battles will be fought state by state, depending on the return on Amazon's marketing dollars.

Bernstein Research analyst Jeffrey Lindsay summarizes the situation:

The issue is collection of sales taxes--several states are trying tactics developed by then-Gov. Eliot Spitzer in New York to try to force Amazon to collect sales taxes on online sales made in their states. In 2008, Spitzer argued (and the courts upheld his view) that if Amazon has affiliates in the state where sales were made, that counted as "in-state" presence, and sales taxes must be collected.

Amazon's response to the latest move by cash-strapped states hoping to follow New York's lead has been to terminate relationships with in-state affiliates in a rapidly escalating game of chicken. It is not clear where this game may end, but clearly, Amazon is prepared to tolerate some pain to maintain its sales tax collection exemption for the majority of states.

While loss of affiliates in some smaller states may not be an insurmountable problem, it now looks as if California may be next to impose the "affiliate rule," and this may be more difficult to circumvent. Even if the states prevail, however, we do not believe the impact upon Amazon will be large.

Given Amazon's response and states' desperation for tax revenue, it doesn't take a brain surgeon to figure this showdown will escalate. What would happen if Amazon just shut down its Associates program in all states?

Amazon could win. Think about it: If Amazon was really dependent on the Associates program for a huge portion of sales would it really just pull it that quickly? Amazon in its SEC filings doesn't break out revenue garnered from its referral program or its total expense.

However, Amazon does drop a few hints. In a blog post, Amazon says, "We pay out hundreds of millions of dollars per year to Web sites that advertise our products."

In other words, these commissions can add up:

Amazon.com commissions, or referral fees, can indeed add up.

(Credit: Amazon.com)

In Amazon's SEC filings, it explains that the Associates program falls under its marketing spending line. According to Amazon's annual report:

We direct customers to our Web sites primarily through a number of targeted online-marketing channels, such as our Associates program, sponsored search, portal advertising, e-mail campaigns, and other initiatives. Our marketing expenses are largely variable, based on growth in sales and changes in rates.

To the extent there is increased or decreased competition for these traffic sources, or to the extent our mix of these channels shifts, we would expect to see a corresponding change in our marketing expense or its effect.

Marketing costs increased in absolute dollars in 2008, compared to 2007 and 2006, due to increased spending in variable online-marketing channels, such as our Associates program and sponsored-search programs.

While costs associated with free shipping are not included in marketing expense, we view free-shipping offers and Amazon Prime as effective worldwide marketing tools, and intend to continue offering them indefinitely.

The big question is whether Amazon's referral program accounts for the bulk of the company's marketing expense. For the year ended December 31, 2008, Amazon reported marketing expenses of $482 million, up from $344 million in 2007 and $263 million in 2006.

It's hard to quantify the connection between referrals and Amazon's sales, but chances are good that the company has word of mouth, habits, and low prices at its back these days. Simply put, if Amazon cuts its Associates program in every state, its marketing expenses would fall dramatically and ultimately boost earnings. And Amazon would likely land the sale, anyway. Meanwhile, these small businesses that like Amazon's commissions will be screaming at their state legislators.

JPMorgan analyst Imran Khan writes in a research note:

Although the affiliate network changes could result in some lost sales, Amazon will have the ability to shift marketing spend into other arenas. We think the company can continue to focus its marketing on the areas that deliver the best (return on investment), mitigating the impact of losing some affiliates.

The state tax flap is an interesting showdown, but Amazon has done the math internally. The e-tailer appears confident that it can win a game of chicken.

Larry Dignan is editor in chief of ZDNet and editorial director of CNET's TechRepublic. He has covered the technology and financial-services industries since 1995.
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by Zoobie June 30, 2009 7:22 AM PDT
When will politicians learn that higher taxes drive away business and jobs from their states? It's ridiculous the way we are all taxed for earning money, spending money, living, dying, owning property, turning on the lights, getting a drink of water, employing people... Fortunately, the constitution guarantees no double taxation (rolls eyes).
Reply to this comment
by bimmin June 30, 2009 7:30 AM PDT
The constitution? What's that? LOL
by darkxeno June 30, 2009 7:38 AM PDT
@bimmin
According to my elected official here in PA, its just a piece of paper.....
by Michichael June 30, 2009 8:20 AM PDT
Yeah, just a piece of paper that's not important. Something about American history or some bull wallop. We need to increase revenues so we can pay for our private affairs in Argentina.
by kswartz26 June 30, 2009 11:36 AM PDT
Zoobie: I think you fail to understand what this issue is all about. This is not about "higher taxes". All of these transactions are already subject to sales tax, and nobody is trying to increase that, or tax things that aren't already being taxed. The issue is that previously, it was up to the states to enforce collection of those taxes, and residents to report their purchases dutifully. This enforcement is rarely done because of the great expense and complexity involved.

The issue here is not about taxes, but enforcement of who should COLLECT the taxes: the state, or the vendor. Amazon's argument is that it is not feasible for them to keep track of the thousands of different city, county, and state tax rules and rates and enforce that collection themselves. Amazon believes the right answer is to simplify the tax code and supports the Streamlined Sales Tax Project (www.streamlinedsalestax.org). I think this is a valid position to take, personally.

That's not to say I won't miss being able to buy stuff online and not pay sales tax on it, but, it's fair to say I should have been reporting those purchases and paying taxes all along. This has ALWAYS been a loophole just waiting to be closed. The question is really what is the most appropriate way to close it.
by paulej June 30, 2009 9:39 PM PDT
@ kswartz26, I'm not sure what you said is right. If a company based in North Carolina with its servers sitting in Texas has links on its web site to direct customers to Amazon's servers in Washington and the customer in Florida buys something, why is it that North Carolina feels like it needs sales tax? Amazon would be paying the North Carolina-based company its commission and the revenue would then be taxed as income tax by the company. That's how it's supposed to work, anyway. Anyway, a product sold by Amazon and shipped to Florida has nothing to do with North Carolina sales tax. So, I'm utterly confused. Perhaps I just misread the article... it is late ;-)
by Renegade Knight July 22, 2009 3:18 PM PDT
@paulej

kswartz is right. Sales tax is supposed to be collected by the companies when they have operations in the state. Dell has a call center in my state. They collect sales tax when I purchase from them.

If a North Carolina based busines has a North Carolina Customer they are supposed to collect the sales tax. That they use Amazon as a "front" (out of business convenience and not so much trying to dodge sales tax collections) doesn't change the law. The problem is that Amazon doesnt' have a good way for a NC firm to say "we need to collet NC tax" so that it's automatic in the online storefront that amazon is providing.
by weegg June 30, 2009 8:18 AM PDT
1913 - The day of infamy.

The origin of the income tax on individuals is generally cited as the passage of the 16th Amendment, passed by Congress on July 2, 1909, and ratified February 3, 1913;
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by InklingBooks June 30, 2009 9:32 AM PDT
Don't forget that in some states (like my own Washington) Amazon does have a business presence and does collect sales tax. There's no need for these contrived taxes or for Amazon to avoid them by dumping their associates.

From Amazon's perspective, the real issue isn't the associates program, it's the impact on sales when people have to pay both shipping and sales taxes. How much does that hurt, particularly in contrast to more specialized online sites with lower prices, free shipping, and no sales tax because they pay no referrals fees and only exist in one state or even overseas? People may begin to use Amazon as a research stop like they do brick and mortar stores, figuring out what to buy via the user reviews there but buying elsewhere for less.

And don't forget that others are taking up Amazon's affiliate idea and doing it better. It's always irked me that Amazon makes it too hard for me to get paid for referrals to overseas Amazon stores even though I link to them at my website. That leaves me feeling cheated. Heck, I am being cheated!

There's now an alternative for all those overseas who come to my website and want to buy my books. The Book Depository in the UK beats Amazon for international sales. It ships books almost anywhere in the world for free via Priority Mail and pays affiliates 5% on all sales with a single affiliate registration. In many cases, it also beats Amazon's prices. I'm considering dumping or downgrading all my links to those free-loading Amazon stores outside the U.S. and going with them.
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by jrettie June 30, 2009 12:25 PM PDT
This whole sales tax issue is so complicated. I think sales tax should be dropped and replaced with a national VAT. That would be fairer all round as everyone would be treated equally. We have to start acting as a unified nation not a disjointed group of thousands of small tax districts.
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by paulej June 30, 2009 9:48 PM PDT
Oh, the VAT idea scares me. I've tried to understand how that works in other countries and it gets terribly confusing quickly. That said, what is reasonable is to have a national sales tax and let those funds then get send to each state. It would not be difficult for a company to report sales tax by state each quarter as is files quarterly reports. Problem is, I guess, that some states (or all?) want sales tax paid monthly (living "paycheck to paycheck") and the tax rates can vary even by the county in some states! That's just not reasonable to manage. Filing a report listing all states to which products are shipped, sending tax money collected, etc. would be a simple solution. The federal government already does this for the transporation business where companies report mileage driven in each state.

It's not hard to do, but there is one big problem: it would not be fair to states that have a low sales tax and high property tax. To be fair, other tax rates would need to be adjusted. That said, I'm all in favor of getting rid of property taxes entirely. It amazes me we live in a country where if one loses his job and cannot pay the property taxes on his home, his property is taken away and he's booted into the street. That's just not right.

But, so many things about our complex systems of taxation are not right. I suspect we could go on forever about this. Even so, to impose a national "Internet Sales" tax at some given rate would likely boost revenue for all states today... and the inconsistencies can be worked out over time.
by dgrant6230 June 30, 2009 1:14 PM PDT
Sales taxes are inherantly regressive and a bad idea. Ditto real estate taxes and VAT and ... The only truly fair way to fund things is an incometax on ALL income. the more you make the more you pay. Not based on how much you spend or how much your property has appreciated since you bought it but on how much you actually make. And I don't mean a flat tax. The rates should be progressive (although not ruiniously so).
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by TomMariner June 30, 2009 2:23 PM PDT
Governments have incentives to increase their costs and only one way to get money to pay -- taxes. If you think one state is not going to spend billions to lobby to let them collect on everything that happens on the Internet, you haven't been following how non-techies view the 'Net.

Internet Radio was pretty much driven off the air when the artists demanded four times the fees for having their golden voices carried over TCP/IP than they did by their broadcast stations. And how long do you think it will be before the Feds have a National Internet Tax that they will "share" with the States -- and also permit the States to gouge out even more for themselves. Hey, if they can pass a law two days ago that stole the right of how to build your house away from a clown five miles away in town hall and gave it to a gigantic new agency in DC, they can and will do anything they feel like.

Of course it will hurt overall business -- but the guys who we elect to pass our laws don't care. And we're so stupid that we keep electing them. Pretty soon we who work will be out of time -- there will be more voters working for or on the dole of the government and why would they do anything to the hand that feeds them?

I'm rooting for Amazon.
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by elwyndas July 1, 2009 1:03 AM PDT
This is so crazy. Don't the States know that if they cut out a way for people to make money online & companies like Amazon decide to cut the programs rather deal with the crap of taxes, that those people's incomes from that program will disappear?

What happens when income disappears? People have no money to spend & no earnings means no state or fed income tax.

I'm behind Amazon! Just going to begin using my affiliation and live in CA. DON"T DO IT CALIFORNIA!

NO TAXES ON AFFILIATION INCOME!
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by todd3617 July 1, 2009 7:36 AM PDT
This is exactly what will happen if the whole cap & trade bill is passed. Businesses will flee the US and go to China in a heartbeat. When will polticians learn! Quit taxing and stop spending like children!
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by gregspira July 3, 2009 5:21 AM PDT
Amazon doesn't need the affiliates programs; at this point they serve more as public relations than to generate leads. Other online retailers can't follow in Amazon's footsteps nearly as easily; they need the leads they get from affiliates

Amazon has agreed to charge sales tax for states if the states can ever get together and simplify their taxing structure as the Supreme Court suggested in their last ruling on the matter. It's been 17 years since that ruling, though, and the states have yet to get their acts together. I have to think is is going to happen at some point in the next decade, however.

Of course legally, in states with sales taxes, consumers are supposed to be paying these taxes when the retailer doesn't collect them in the form of use taxes sent directly to the government. In fact, if a citizen residing in one state travels travels to another state with a smaller sales tax and purchases items that are subject to the sales tax in both states, they are supposed to pay the difference in the sales tax charges as use tax to their state government.

Of course, the government rarely enforces these laws except in cases of large purchases such as new cars and expensive artwork.
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