Congressmen look to resolve expected DTV problems
Two congressmen are looking for reassurance that broadcast networks and federal agencies will resolve the lingering problems associated with the digital television transition to take place in February.
Representatives John D. Dingell (D-MI) and Edward Markey (D-MA) on Friday sent separate letters to the Federal Communications Commission, the National Telecommunications and Information Administration, the National Association of Broadcasters, ABC, NBC, CBS, and Fox.
The letters noted that the FCC's trial conversion in Wilmington, N.C., this September "revealed many problems related to the transition, including consumers who did not know they needed to rescan their boxes to search for new channels after the switch, needed to obtain or adjust antennas to receive digital signals, or were no longer able to receive a station's signal because the station's digital signal contour differs from its analog coverage area."
The letters asked the groups to name by November 14 the steps they plan to take to mitigate those problems.
In both the letters sent to broadcasters (PDF) and the federal agencies (PDF), Dingell and Markey asked what stations will do to let viewers know if they are within the station's analog service area but not its digital service area. One third of all calls received during the test transition in Wilmington related to viewers losing a station's signal because of the difference between the digital and analog service areas, the letters say.
The letters also ask how viewers--including viewers without ready access to the Internet--will know if they need to adjust their antennas, or that they need to rescan their digital-to-analog converter boxes.
Dingell chairs the House Committee on Energy and Commerce, and Markey chairs the committee's panel on telecommunications and the Internet.
Both Congress and the FCC have previously voiced concerns that the transition will not go smoothly.
Stephanie Condon is a staff writer for CNET News focused on the intersection of technology and politics. She is based in Washington, D.C. E-mail Stephanie. 





I'm beginning to wonder how this society made it into the 21st century?
But our local stations in the Raleigh NC area are doing just what you said. A static message at the bottom (espically noticeable during primetimes) with information on the transition.
I can't even convince my bosses to have a Help Desk ready to handle the millions of calls that will come in that day.
I may take vacation that week because I see no evidence that management is taking this seriously enough.
- by paulab1953 December 16, 2008 1:55 PM PST
- I LIKE THE CLEAR PICTURES ON DTV (WHEN THEY AREN'T BREAKING UP BECAUSE SOMEONE WITH SATELLITE RADIO IS DRIVING PAST--OR WHEN I USE THE TOASTER OR MICROWAVE). I WANT TO KNOW IF THE SIGNAL STRENGTHS WILL IMPROVE IN FEBRUARY TO TAKE CARE OF THIS PROBLEM?!?!
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(19 Comments)BY THE WAY, I VOTED FOR OBAMA AND I UNDERSTAND THE SWITCH TO DTV. AFTER ALL THE BUGS ARE WORKED OUT IT WILL BE A VERY GOOD THING. CLEARER PICTURES AND WAY MORE CHANNELS.