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December 11, 2007 7:50 AM PST

Some turbulence for JetBlue's in-flight e-mail

by Caroline McCarthy
Special thanks to my editors for posting this. I've filed it in-flight via e-mail.

I'm typing this somewhere over Louisville, Ky. (or so the "live map" on my seat monitor tells me), on board JetBlue flight 641, a "BetaBlue" New York-to-San Francisco plane equipped with Yahoo and BlackBerry e-mail and instant-messaging access. And, yes, I've found a hack already--as it turns out, you have access to some of Yahoo's mobile site as well, enabling you to look up news headlines, finance information, weather, and a handful of other light mobile apps.

(Credit: JetBlue)

Once we reached an altitude of 10,000 feet, the flight crew told us we could check out the Wi-Fi service. I couldn't get it to load at all at first, so I closed up my Mac laptop (in the interest of preserving battery power) and watched an old episode of Saved by the Bell on the in-flight DirecTV system. Then, after the nail-biting suspense of wondering whether Zack and Kelly would get back together (they didn't), I tried the Wi-Fi again.

I was able to load up the Yahoo Mail in the Sky application, an ultra-light version of Yahoo Mail, but before I could send any messages, the system had faltered again. About five minutes later, I was able to ping CNET News.com's newsroom with a test message. I received three replies from my colleagues on the ground, but then the Wi-Fi started to fuzz in and out again.

The e-mail application is very light. You have access to your address book, but you can't send attachments, which is why you aren't seeing any awesome photos of me hanging out with the flight crew. It all reminded me of an ultra-low-end mobile browser, which leads me to the hack I found.

Indeed, as I learned, it's Yahoo Mobile. As it turns out the entire Yahoo Mobile domain (us.m.yahoo.com) is available on BetaBlue. This means that I was able to look up Yahoo News in its ultra-light mobile form, check the weather in San Francisco, and check sports scores. (No, you can't play fantasy football.)

As for instant messaging, it took quite a few tries before I was able to load Yahoo Messenger, but eventually it juiced up--and let me say that the instant-message application is much sleeker and impressive than the e-mail one. (Yahoo has said that a 2.0 version of its Mail in the Sky app is on the way.)

BetaBlue's Wi-Fi infrastructure clearly isn't ready for prime time, which is why I think it's ultimately a good idea that they've started small. Representatives from JetBlue's LiveTV division, which handles the service, said that the program will see expansions over the next few months.

There are still a few hours left in the flight, so I'm going to play with the Wi-Fi a bit more and maybe take a nap. Like I said in my pre-flight blog, planes are for sleeping.

Caroline McCarthy, a CNET News staff writer, is a downtown Manhattanite happily addicted to social-media tools and restaurant blogs. Her pre-CNET resume includes interning at an IT security firm and brewing cappuccinos. E-mail Caroline.
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Wow, "There are still a few hours left in the flight,...
by Commander_Spock December 11, 2007 11:18 AM PST
... so I'm going to play with the Wi-Fi a bit more and maybe take a nap. Planes are for sleeping". Nah! Planes are for flying from place to place (country to country...) as quickly as you can. How about trying to get some rich dudes to restart the operations of The "CONCORDE"!
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Not going to happen
by csturdivant December 11, 2007 2:00 PM PST
The Concorde and any future planes like it will not fly for a long time. The Concorde stopped flying because it was cost inefficient for British Airways and Air France. Add in the price of oil to the factor and there is less of a chance for an aircraft like the Concorde. This is why you are seeing Airbus and Boeing develop planes that can fly longer and more efficient.
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lame
by innonate December 11, 2007 1:01 PM PST
why is jetblue being so lame on this one? they're not going to win out. this is a "give an inch" scenario. they've given the inch, i want my YouTube
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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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