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August 9, 2009 5:09 PM PDT

URL shortener Trim gets cut off

by Caroline McCarthy
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With so many URL shortening services out there, this was bound to happen to at least one of them: Trim is shutting down. According to a blog post by parent company Nambu Networks, it was an expensive and fruitless effort.

"We simply cannot find a way to justify continuing to work on it, or pay its network costs, which are not inconsequential," the post read.

Those expenses may have been particularly encumbering recently, when the service, found at Tr.im, was hit by a denial-of-service attack last week that knocked it offline.

The blog post was tinged with more than a hint of bitterness. Twitter, the service that led to the explosion of URL shorteners as Web users needed to truncate lengthy addresses to fit into a 140-character space, has shown a clear preference for Trim rival Bitly. Twitter uses Bitly as its default URL shortener, and it's even been rumored that Twitter may acquire it altogether.

"Twitter has all but sapped us of any last energy to double down and develop Tr.im further," the post read. "What is the point? With Bit.ly the Twitter default, and with us having no inside connection to Twitter, Tr.im will lose over (in) the long run no matter how good it may or may not be at this moment, or in the future."

What the company hasn't said: what will happen to existing Trim URLs? It's likely that Nambu Networks hasn't yet decided. If Trim is completely closed, that would mean that those shortened URLs would turn into broken links. It'd be possible to close it to new entries but keep existing ones, except that wouldn't solve the financial problem.

One commenter on the Trim blog post suggested that perhaps the service could live on in the form of an open-source project. But for now, its fate remains up in the air.

Caroline McCarthy, a CNET News staff writer, is a downtown Manhattanite happily addicted to social-media tools and restaurant blogs. Her pre-CNET resume includes interning at an IT security firm and brewing cappuccinos. E-mail Caroline.
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Add a Comment (Log in or register) Showing 1 of 2 pages (51 Comments)
by wjsteele August 9, 2009 5:28 PM PDT
It would be easy for the code to be open source, but not the network infrastructure and associated costs.
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by krosafcheg August 9, 2009 10:52 PM PDT
Kinda old news that people discovered. Tinyurl and Snipurl have been around forever. Just like Geocities turned into myspace. Oh these people are so brilliant! Not. ^yawn^
by kieranmullen August 10, 2009 10:03 AM PDT
I made one for myself in 2004 called drlinky.com Plain website. Simple service.
by 1812dave August 9, 2009 5:34 PM PDT
Boy, am I out of the loop! I always thought that Tinyurl was the main player.
Reply to this comment
by Mr. Dee August 9, 2009 10:44 PM PDT
Me too and that's what I use.
by the Otter August 10, 2009 6:26 AM PDT
Same here. I?ve never heard of tr.im nor bit.ly.
by badasscat August 10, 2009 9:38 AM PDT
bit.ly has gained so much momentum because of its analytics. Nobody's going to be able to compete with bit.ly if they don't offer that. Also, bit.ly may have just found a way to get at least some people to pay extra with their analytics. A lot of companies now on Twitter want all the data they can get, and they both post so many links and get so many clicks that it would be worth it for them to pay some small amount to get more detailed analytics than the default. The business model of these url shorteners has always been a question, but selling analytics is probably it.
by bvdon August 9, 2009 5:43 PM PDT
Bitly should buy Trim.
Reply to this comment
by cvaldes1831 August 9, 2009 6:41 PM PDT
Why?

Trim is shutting down because it's not competing with Bitly. It's running at a loss. Why would Bitly want to dilute any profitability it might have with a loss, and not even a loss leader, more like a loss loser.
by gdremington August 9, 2009 11:51 PM PDT
Maybe Trim should do what Netscape did when it faced Microsoft and go Open Source like http://urlshort.sourceforge.net ... remember Firefox?
by paulej August 10, 2009 2:45 PM PDT
Can Bitly afford it? What value is there in this? And what kind of ROI can one really expect?

There are dozens of URL shortening sites out there. We created our own, just so that we would not be subjected to this kind of shutdown issue. The technology is trivial, just using basic features of HTTP. So, it's no wonder that there are so many. The big question is really this: how in the world can anybody honestly expect to make money on a URL shortening service? We didn't set out to make money on the service we created and I would question any such site that has plans to make money.

As Trim stated on its site, "There is no way for us to monetize URL shortening -- users won't pay for it -- and we just can't justify further development..."
by realmerlyn August 9, 2009 5:45 PM PDT
The Metamark shortener (which produces URLs like http://xrl.us/...) has been in place for a decade or more, and continues on. Time to stick with the legends.
Reply to this comment
by EvanSei August 9, 2009 5:57 PM PDT
wow I didn't even know this company was in existence (don't laugh) I guess I will need to find another provider for this service I don't use.
Reply to this comment
by BigGuns149 August 9, 2009 9:57 PM PDT
I completely agree.

These URL shortening services have been around for a decade and their original purpose was largely to give people running websites on free web hosts like the soon to be defunct Geocities a more memorable URL. After a lot of the free hosts got rid of the convoluted neighborhood URLs and just gave everyone a subdomain the appeal to them went down dramatically. Between domains becoming cheap thanks to competition($10-15 as opposed to $35) and paid hosting with enough bandwidth to satisfy most people going for <$5/month almost anyone who wants a their own domain can easily have one.

The only purpose that these services still exist imho is to simply hide the final target of this short URL. These short URLs are rarely memorable and cutting and pasting a long URL isn't that complicated. It is a great way to spam social news sites with the same story because the site doesn't follow the redirect to discover that the link posted is a dupe.

For most of the rest of us who aren't trying to spam our favorite social news site or otherwise deceive somebody these services are a solution in search of a problem.
by badasscat August 10, 2009 9:39 AM PDT
BigGuns149:

You obviously don't use Twitter. The purpose for url shorteners is to keep links from taking up all of (or even more than) the 140 character limit that Twitter has for tweets.
by paulej August 10, 2009 2:56 PM PDT
@BigGuns149, I often use URL shortening when I use IM or email. As @badasscat noted, Twitter users use them all the time. Some URLs alone would go beyond the 140 character limit. Some URLs are just massive in size. It does not matter that one can copy and paste it. The long URLs are really annoying when they get broken up in email messages or consume several lines in an IM session, as it makes things harder to read (in my opinion).
by PandaSage1221 August 9, 2009 6:07 PM PDT
Wow, they do sound bitter. It's kinda sad and kinda funny. But, I'd never even heard of tr.im, so not that surprising.
Reply to this comment
by rhsc August 9, 2009 6:15 PM PDT
>> " It's kinda sad and kinda funny"

almost close enough for a donnie darko reference...
Reply to this comment
by benjwah August 9, 2009 10:24 PM PDT
They obviously weren't committed to Sparkle Motion.
by drpotato August 10, 2009 1:33 PM PDT
It still wouldn't be a Donnie Darko reference. It's a Tears for Fears song covered by Gary Jules for the soundtrack. It's not like it's a line from the movie, ya dink.
by Collin1000 August 9, 2009 7:15 PM PDT
Their website clearly says what will happen to all links:



Statistics can no longer be considered reliable, or reliably available going forward.
However, all tr.im links will continue to redirect, and will do so until at least December 31, 2009.
Your tweets with tr.im URLs in them will not be affected.
Reply to this comment
by titook August 9, 2009 7:18 PM PDT
This is one of the reason why I don`t like shortening service providers, on top of security related issue. Hopefully, one day, each site will provide their own shortening service.
Reply to this comment
by thejasman August 9, 2009 7:27 PM PDT
never heard of them. been on the web since it started.


i use tinyurl
Reply to this comment
by the Otter August 10, 2009 6:28 AM PDT
Same here, and I?ve been using the Internet since *before* the web started.
by EricFriedman August 9, 2009 8:37 PM PDT
Nice headline :)
Reply to this comment
by gdremington August 9, 2009 9:56 PM PDT
If http://bit.ly is next we do have GPL alternatives such as http://urlshort.sourceforge.net ... which can be installed on our own servers ;)

Long live the GPL and Open Source!
Reply to this comment
by SaneMind August 9, 2009 10:06 PM PDT
Whatever Twitter is using is fine by me for all my tweets. For other purposes, I stick to TinyURL. So not a big loss for the Internet
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by Knunez100 August 9, 2009 10:44 PM PDT
No profit model? No business.
Reply to this comment
by gdremington August 9, 2009 11:47 PM PDT
Unless we're in GPL land... wait, I may stand corrected!

http://urlshort.sourceforge.net
by Mr. Dee August 9, 2009 10:46 PM PDT
The thing is Twitter still has a lot of work to do with bit.ly and web interface, I still notice it does not automatically shorten numerous URLs from various websites, leaving me to still have a tab open with tinyurl.

Seriously though, Twitter needs to cut off the character limit at 200, very annoying.
Reply to this comment
by krosafcheg August 9, 2009 10:53 PM PDT
They should be a redlight district worldwide guide, that's the REAL trim we're all looking for!
Reply to this comment
by nicmart August 9, 2009 11:16 PM PDT
Do you suppose the writer of the hissy Tr.im blog buys every software product on the market, or chooses and uses only those products he considers superior and worth buying? From the sales end he seems to think business is charity, but I'll bet he doesn't think that when he is the consumer.
Reply to this comment
by jfekendall August 10, 2009 12:25 AM PDT
I thought to myself "A Caroline McCarthy article that doesn't involve Twitter hmmm" sadly, I was let down.
Reply to this comment
by selfkill August 10, 2009 3:15 AM PDT
So Twitter may buy out a service like bit.ly which is probably not making any money? With what money of their own? All that money they scammed from venture capitalists?

I have a better idea: how about they take that money and use it to generate a profitable business model. While they're at it, maybe they can solve the problem of having these URL shortening services a necessity in the first place.
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by yokocar1 August 10, 2009 6:27 AM PDT
Completely agree. Most of these social network sites need to find a way to make money...soon...or they too will be gone. You can't scam from venture capitalists forever. Someday they'll want they're money back.
by SuperGhosty August 10, 2009 9:32 AM PDT
Any of the new services, which came about because of Twitter, seem to be trying to wave the "buy us out" flag. The problem is that Twitter needs a URL shortening service. With only 140 characters it's a necessity, you can't have one without the other. However you can view this from another perspective: Twitter relies on third party URL shortening services and if any of these services fail then it's not their problem. I would imagine that it's quite difficult to come up with a business model for a URL shortening service unless either:

1: The service is owned by the company itself
2: The service tries the Digg / StumbleUpon toolbar model where they could potentially display unobtrusive ads/services
by selfkill August 11, 2009 2:11 PM PDT
It's an unfortunate necessity, and in my opinion a not-too-carefully thought out mistake. URL shortening services just leads to ambiguous and sometimes malicious URL redirection. I never know what to expect when I click on one of these URLs (goatse anyone?). In the usability world, this is just bad design.

If they were smart enough or cared enough, they would not count the length of URLs as part of the 140 characters or they would add another field to attach URLs to a message.

And as far as venture capital money goes... The more these unprofitable trendy services take and take, the less VCs will be willing to fund new and truly innovative projects. And when this happens, we--the users--are the ones who lose out.
by davehong August 10, 2009 5:56 AM PDT
Wow, I've never even SEEN a tr.im URL before.
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Showing 1 of 2 pages (51 Comments)

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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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