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June 3, 2009 10:53 AM PDT

Twitter co-founder: We'll have made it when you shut up about us

by Caroline McCarthy

NEW YORK--Twitter executive Jack Dorsey says he's looking forward to the day when the world stops talking so much about the company he co-founded.

"I think Twitter's a success for us when people stop talking about it, when we stop doing these panels and people just use it as a utility, use it like electricity," said Dorsey, who was on a "Future of Media" panel here Wednesday as part of Internet Week New York. "It fades into the background, something that's just a part of communication. We put it on the same level as any communication device. So, e-mail, SMS, phone. That's where we want to be."

From Jack Dorsey's Twitter feed.

(Credit: Twitter)

For those who stepped in late, Twitter blew up from a cult following of geeks and news junkies into a full-out phenomenon earlier this year, when actor Ashton Kutcher kicked off a challenge with CNN to be the first account to hit one million followers and Oprah Winfrey gave Twitter her seal of approval on the air.

But Dorsey, who served as the company's CEO until he stepped down last October (retaining his chairman post), did say he isn't tired of people asking him what Twitter's business model will ultimately be--a persistent nag among pundits who are skeptical of how fast it's risen without a clear way of making money. He said that the reason why Twitter hasn't come up with a business model yet is because the company needed to let users and developers shape it first.

"I like that question because it speaks to how Twitter came to be," Dorsey said. Many features of Twitter were "behavior(s) that we did not invent. That was usage that we saw, that we made easier. The hash tags that you're seeing today, same thing. The search engine was something that was outside the company."

It's sort of a Catch-22, if Dorsey is to be believed: Had Twitter rushed in with a moneymaking strategy early on, it could have hampered the company's growth. "We took VC money so that we can be patient in that endeavor, and we're going to be patient, we're going to do it right," he insisted. "We're not going to put something on top of it that doesn't fit."

Caroline McCarthy, a CNET News staff writer, is a downtown Manhattanite happily addicted to social-media tools and restaurant blogs. Her pre-CNET resume includes interning at an IT security firm and brewing cappuccinos. E-mail Caroline.
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by techgeekdude June 3, 2009 11:52 AM PDT
"He said that the reason why Twitter hasn't come up with a business model yet is because the company needed to let users and developers shape it first."

Nice way of saying they have no idea.
Reply to this comment
by joelam888 June 3, 2009 12:26 PM PDT
Only idiots think Twitter is cool. It's just a plain message board, nothing more.
Reply to this comment
by benjaminstone June 3, 2009 12:35 PM PDT
I completely agree with the sentiment that the message and connections are much more salient than the medium. I agree so much I wrote about the topic today as well.
[CNET editor's note: Prohibited spam deleted.]
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by Seaspray0 June 3, 2009 1:06 PM PDT
Advertising your site is a violation of cnet rules. It's called spam.
by calculatorwatch June 3, 2009 1:21 PM PDT
In that case i can't wait until they make it, I'm really getting tired of hearing about twitter
Reply to this comment
by ca5ter June 3, 2009 1:42 PM PDT
Twitter is in the Sh@tter
Reply to this comment
by Maclover1 June 3, 2009 2:10 PM PDT
Twitter = Digital Diarrhea of the mouth.

People that use time out of their life to post stuff NO ONE cares about when they could be doing something, as in anything else (posting here:) are LOSERS.
Reply to this comment
by ofmyony June 3, 2009 2:54 PM PDT
Looks like he will get his wish of Twitter, being a product nobody wants to talk about. With Google Wave coming Twitter will just be a tab in the Google interface. Twitter will become a Google product in a round about way. Twitter will need Google more than Google needs Twitter and that doesn't fare well for the little bird.
Reply to this comment
by guruvan June 3, 2009 3:38 PM PDT
Well said. This will likely marginalize twitter given that there is no real way for twitter to incorporate waves into its product offering. Other social networks (which also have twitter as a tab or such I might add) like Facebook and FriendFeed are likely to adopt the wave as a communications method, and become more successful for it.
by Understarsidream June 3, 2009 2:58 PM PDT
Twitter - the most annoying thing to hit the internet since Plaxo.
Reply to this comment
by SeldoV June 3, 2009 5:29 PM PDT
Every time somebody claims Twitter was popularized by Ashton Kutcher, a part of my soul dies.
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by simplelifer June 3, 2009 7:55 PM PDT
Yes, please stop talking about Twitter!

Aren't there any other interesting, and promising, startups on the web? Why Twitter all the times?
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by Jeff Putz June 4, 2009 9:06 AM PDT
So will this happen before or after they run out of money?
Reply to this comment
by artgoyle June 7, 2009 8:43 AM PDT
so what if I haven't got a clear thesis (on Twitter Implications) research question, if Twitter doesn't even have a clear business model, I'm just saying
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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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