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November 1, 2007 7:10 AM PDT

Facebook, identity, privacy, and portability

by Gordon Haff

Facebook banned someone for using a pseudonym and he's upset.

Anonymous speech has a long history in the United States going back to at least the Federalist Papers. And there are many good reasons, in addition to well-established case law, why anonymous speech should be protected.

That said, very little of such speech on the Internet falls into "Allowing dissenters to shield their identities frees them to express critical, minority views." (U.S. Supreme Court McIntyre v. Ohio Elections Commission, 1995). Instead, anonymity on the Internet often seems far more about protecting rudeness than protecting political dissent. Thus, I have little problem with a service such as Facebook attempting to ensure that its members are using real identities. (See this post by Dennis Howlett for a largely dissenting view.)

This case does, however, raise a variety of points about identity, privacy, and closed social platforms that are worth considering given that we'll see these issues and others like them again and again.

First, there's the question of "What is your identity?" The straightforward, if somewhat glib, response is that it's the name in your passport--i.e. your legal name. That seems to be Facebook's position. But what of people who write under a pseudonym? Or, more broadly, people who have chosen, for whatever reason, to consistently adopt a different identity or persona for their private and their public lives. Or for different aspects of their public lives.

This is all highly relevant whether we're discussing the need for separate personal and professional networks or even what constitutes an appropriate avatar when using virtual worlds for business purposes. It's not so much about absolute anonymity as such (and therefore the ability to say or do things without consequence) as having mechanisms to have multiple, consistent identities that allow one to wall off parts of one's life from each other.

A point perhaps difficult for some in the radical-transparency high-tech crowd on one of the coasts to appreciate is that not everyone is comfortable with throwing most everything in their personal and business lives together. (Expect these sorts of discussions to gain urgency as the Facebooked and MySpaced generation increasingly enters the world of business.)

Another aspect of this case is the whole question of walled gardens and data portability. Establishing a dependence on some company's product is nothing particularly new. Almost uncountable dollars and hours that have gone into training, developing applications, and purchasing software for Microsoft Windows. And there are many other, if less extreme, examples. (Indeed this dynamic underlies much of the ideological basis for open source.)

However, in the Web 2.0 world, we're seeing more and more of our data going into the hands of a third party as well. And, in the case of a service like Facebook, it's not just data in the sense of files or text but an entire web of connections and interactions that have evolved in an essentially emergent way. Issues such as these were no small part of the discussion at the last O'Reilly Open Source Conference (OSCON) last summer.

Google's OpenSocial API is one reaction to the current lack of social data portability, but the problem isn't an easy one. Whereas traditional data portability is fairly straightforward (documented file formats, etc.), what it even means to have a portable social network isn't especially clear.

One of the reasons that questions such as these have some importance is that network effects--Metcalfe's Law if you would--tend to drive things towards a smaller number of bigger players. Although there's some natural partitioning (social networks for children, for example), the evidence suggests that one or two big networks in a given domain tend to win dramatically. Check out the traffic stats for Flickr vs. Zoomr. Thus it's not as simple as picking up your ball and heading over to the next field.

Even if you could pick up your ball.

Gordon Haff is a principal IT adviser at Illuminata and has more than 20 years of IT industry experience. He writes about what's happening with enterprise servers and data centers, "Yotta-scale" computing, and related software and device trends as part of the CNET Blog Network. Disclosure.
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No Pseudonym = Won't Join
by john55440 November 1, 2007 8:38 AM PDT
I won't join any "social network" that doesn't allow the use of a pseudonym - period.
Reply to this comment
Same here...
by Stefaninafla November 1, 2007 9:47 AM PDT
I avoid posting my real name like the plague. Of course, these days I respond to my pseudonym just as quickly as my real name.
You can use a pseduonymn on Facebook
by elektroboi November 1, 2007 9:53 AM PDT
Just sign up for your account using your pseudonym in the name field. Facebook doesn't check. They only check your name if you ask for a name change--and even then they won't do anything unless you give your full name (not just initials). Seems they'd rather have you running around the site as Dragon 8234 than J. D. :\
Reply to this comment
If you don't like it, don't use it
by markforstneger November 1, 2007 10:08 AM PDT
Bizarre column that seeks to equate a private corporation's rules with government censorship.
Reply to this comment
Not my intent
by ghaff November 1, 2007 11:03 AM PDT
That wasn't my intent. Individual social networks can adopt whatever identity policies that they want within reason. And, as I say in the post, for my purposes I consider the requirement for real identities on Facebook a feature rather than a bug. In any case, I wasn't trying to make a case for a "right" identity policy but to discuss just how complicated the whole question of identity can get.
They want your real identity for advertising
by anon8mizer November 1, 2007 11:33 AM PDT
C'mon folks. They want to have your real demographics information so they can get higher fees from advertisers. The facebook advertising platform now allows the advertiser to target very specific demographics, such as "target my ad only to single males, graduate degreed, who went to school in California, who now live in Portland, age between 25-35, blah blah"

So, by joining facebook, and supplying them with real information about yourself, you are just asking for targeted advertising.
Reply to this comment
FaceBook is a Tool
by Renegade Knight November 1, 2007 12:08 PM PDT
My friends need to know my real identity. My fans (if any) only need to know my Stage Name, and everone else doesn't need to know jack. That includes FaceBook.

It's also not for anyone else to decide if I do need to invoke privacy for a critical minority opinion. I've had death threats over a simple letter to the editor. I've had other threats over lesser things. You can never tell when something like that's going to happen. Thus it's for me to invoke a screen name on the internet and use it at all times. It lets me keep some distance between "Me" and my Anti Fans who can crop up at any time over seemingly nothing.
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About The Pervasive Datacenter

This blog takes a deep (and often skeptical) look at trends big and small in the world of enterprise servers, data centers, and "Yotta-scale" computing. This means also taking into account the myriad of software, networks, and devices that are driving change in (or being driven by) these back-end systems. Stories posted to this blog may also appear on Illuminata's site.

Gordon Haff is a principal IT adviser for Illuminata of Nashua, N.H. Before becoming an IT industry analyst, Gordon held a variety of product-marketing positions at Data General, spanning more than a decade. He's programmed for DOS, Windows, and Linux; builds his own PCs; and holds engineering degrees from MIT and Dartmouth, with an MBA from Cornell. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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