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December 20, 2007 6:05 AM PST

Some journalists give journalism a bad name

by Steve Tobak
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I don't know how many times I've read a post or an article by some small-minded, self-important journalist advising a public company's board of directors on how to "fix" the company. The most common advice is "sell the company," "fire the CEO," or better still, "fire all the executives."

Even if a company is screwing up, how is a journalist--whose entire management experience consists of looking at his watch to be sure he files a story by 3 p.m.--qualified to dole out management advice? Is mastery of a keyboard sufficient experience to know how to run a company?

Do these poor excuses for reporters have any idea how a company works? For example, does it really benefit shareholders to sell a troubled company when its stock is at its lowest and has no bargaining power? Did the reporter take a few months to analyze the company's situation and determine that an acquisition makes sense or is even plausible?

Sure, lots of executives are incompetent or dysfunctional. But is a journalist qualified to make that determination? In what universe does it make sense for somebody who writes about a company once or twice a year to make a critical determination that a CEO with 30 years' experience should be fired?

Maybe the most ludicrous advice is "fire all the executives." Is the board supposed to simply walk into an executive staff meeting and tell everyone they're fired? How exactly do you do that without either ending up indicted for breach of fiduciary responsibility or at the wrong end of a massive shareholder lawsuit since the action will surely harm the company?

Every time I read this kind of narcissistic journalism it makes me cringe like nails on a chalkboard. It's like Britney Spears giving advice on parenting, or O.J. Simpson teaching anger management. It's like Bernie Ebbers, Dennis Kozlowski, and Jeff Skilling teaching a class on business ethics.

On the other hand, I'm aware that this cuts both ways. I'm an ex-industry executive writing a blog. What qualifies me to be a writer? I didn't study journalism or literature. Journalists probably laugh at my crude grammar and composition, scoff at the way I structure my posts.

Well, the difference is that I don't presume to tell anyone how to write.

Last word:
I'm not saying that journalists shouldn't have an opinion. On the contrary, bloggers, columnists, pundits, have at it. But advising a corporation with thousands of employees, shareholders, and customers that it should sell the company or fire executives when you have no experience with that sort of thing simply lacks credibility. It also makes you sound like a complete idiot.

Steve Tobak is managing partner of Invisor Consulting LLC. He is a member of the CNET Blog Network, and is not an employee of CNET. Disclosure.
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by sticks1839 December 20, 2007 6:39 AM PST
Not to get you CNet bloggers in a fight or anything, but is this article in any way a result of Dan Reisinger's Digital Home blog last week about AMD needing to "...give it up (or fire executives)"? He advocated two options: "Choice one: Sell it" and "Choice two: get rid of all decision-makers". Sounds exactly like the type of article/blog/etc that you're referencing as unfounded.
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by dascha1 December 20, 2007 6:46 AM PST
Intirely if you take the time to write about, u support the issue-

AM..N

"The Network is the computer"
by nicmart December 20, 2007 6:49 AM PST
Except among journalists, who endlessly bestow awards on each other, few people have ever thought that journalism has a good name.
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by stskhalsa December 20, 2007 6:59 AM PST
Ironically, this tendency is not limited to journalists - the same lack of experience and perspective is rampant in a population who actually (as opposed to "in their own mind") have tremendous influence on the fortunes of the companies about which they bloviate....

Wall Street analysts.
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by Jack K1 December 20, 2007 7:05 AM PST
This agrument applies not only to business. It also applies to government, education, health, the environment, science, etc.

Journalists are qualified to write about only one thing: journalism.

Jack
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by Toulinwoek December 20, 2007 7:14 AM PST
Obviously you miss (or choose to ignore for the purpose of having SOMETHING to write about today) the fact that many executives, in spite of their "experience", education and training, obviously have little more clue that a journalist as to how to run a company, as evidenced by the many that some of them keep running...into the ground.
Most people understand journalistic puffery, and only an idiot would think that anyone should be expected to take such "fire-them-all" opinions seriously; apparently, the difference is you expect us to take you seriously, whereas most of the journalists you denigrate REALIZE they are just offering opinions, not serious business advice.
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by john55440 December 20, 2007 7:27 AM PST
When it comes to strategy, execution, profitability, etc., the buck stops at the CEO. When a company is failing, the CEO has got to go.

As Bob Dylan put it "You don't need a weather man to know which way the wind blows".

You don't need to be a management expert to know that a company's leadership is failing. Results speak for themselves.

That said, many journalists, bloggers, and pundits have zero credibility. The latter two categories often say stupid, inflamatory, things, just to get attention.
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by oldskooltekk December 20, 2007 7:35 AM PST
The problem is here is that people mistake blogging and opining for true journalism. Also mistaken is the differences in types of journalism (e.g. - news vs. editorials vs. opinion). Most people think that because they have an opinion and can type or snap a photo that they are qualified to be a journalist. It takes a certain kind of person to hold to the true principles, values, and ethics of REAL journalism. I should know I am married to one. =)
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by nicmart December 20, 2007 11:32 AM PST
I would remain anonymous while admitting this, too. Amazingly, one even encounters spouses of lawyers who think their mates are in a reputable profession.

Was John Peter Zenger more like the professional journalist of today, or the blogger?

The essential job of most professional journalists is to flack for professional politicians (who they call "sources). When was the last time you read of a political scandal uncovered from the outset by journalists, rather than having them trail reluctantly behind law enforcement or another agency that discovered the malfeasance?
by 4steps2 December 20, 2007 7:45 AM PST
The solution of firing all of the executive level is not a very good one. Who will run the company? Firing the CEO or the company's senior leadership may not be a bad thing. Some times it sends a clear message that things have to change.
The line between true objective journalism and editorial opinion has blurred beyond the point of even recognizing the distinction in some cases. All that means is that the reader, like always, has to think for themselves. The good news is that in many cases the journalist might do some good by at least bringing the issue into the open for debate. Their solutions may not be in the ball park, but since when is a journalist reason for existence to solve the problems? There role is merely to report the news or their views (and clearly distinguish between the two).
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by G|Net December 20, 2007 7:56 AM PST
It's funny, but even CEOs with lots of business experience can be the ones to give this kind of advice. Remember, 10 years ago Michael Dell said if he were to take over the helm at Apple, he'd close up shop (which means 'lay off 100% of the employees') and give the money back to the investors...
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by dariabkwrm December 20, 2007 8:13 AM PST
Anyone who knows what journalism is all about can tell you that if a writer is offering a solution or a suggestion, this writer is not writing a news story. That offer is an opinion, thereby making the piece an editorial or commentary. In such a piece, writers are able to dispense any advice they wish, educated or not, because it it not based on facts.

My real concern would be if such an article appeared within a regular news area or section and was not properly labeled as an opinion piece. Everyone is entitled to an opinion, but a good journalist knows that news stories must be factual and completely objective. That is why we have editorial sections - to express personal thoughts.
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by RicABlair December 20, 2007 9:42 PM PST
I respectfully disagree to an extent "writers are able to dispense any advice they wish, educated or not..." Just because it is commentary, an article wholly devoid of factual basis or worse, incorrect can be actionable in law. What hopefully separates "journalists" from the rest of world is that they research whatever they write, news or commentary or editorial and have a reasonable factual basis for their comment. Expressing personal thought does not relieve anyone of the obligation to base their feelings on fact. The media is not a soapbox for lazy jerks to mouth off if they have not done the underlying research.
by nicmart December 21, 2007 8:22 PM PST
Anyone who thinks that there is one concept of "what journalism is all about" doesn't know what journalism is all about.
by ruminator December 22, 2007 5:25 PM PST
Dude, anybody can have any concept they want of "journslism." It's a free country. But there is a certain core curriculum taught in J-schools and once you get into court, the law will recognize "journalism" as following distinct standards. You can say anything you want...but you can't yell fire in a crowded movie theatre, and you can write whatever you want, but you also may subject yourself to a lawsuit and pay damages.
by lbsterling December 20, 2007 8:51 AM PST
As others have remarked, I think you mean "some columnists give editorials a bad name," not "some journalists give journalism a bad name," because: contradiction in terms, right?

But to your main point: sometimes people who are not authors or speakers write surprisingly well or are surprisingly eloquent.

So should we be so surprised if columnists now and again state their opinion that a CEO should go _ and should we be so surprised if they are wrong or right in that assessment?

As a journalist I saw many CEOs and even more CFOs in jobs that _ in my opinion _ they weren't qualified (by expierence or talent) to hold. I kept my opinion to myself and documented their actions and watched. Often they failed, and sometimes they succeeded by dumb luck. And sometimes they succeeded because I was wrong in my opinions, and the executives unveiled hidden depths.

The world is a complicated place, and even knuckleheads who shoot off about "firing the whole board" have a role to play.

Good luck with your column...
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by markforstneger December 20, 2007 10:18 AM PST
News.com is lecturing about journalists and credibility? Hahahahaha...
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by TheCrazyDragon December 20, 2007 12:59 PM PST
It is with callous disregard that you discipline all 'journalists' with the same tainted brush.

Yes, not all bloggers are qualified to discuss business matters, however some may be shareholders and might just want the company sold to gain something, shares in another company, rather than nothing at all.

When a company has a market, a product and a dwindling consumer base, the question has to arise why? If the company is languishing from tired thinking, then perhaps replacing much of the board would make sense or be more of an interest to shareholders than letting their invests fail without a chance for success.

Another problem I have with your blog is that you assume that certain jounralists or bloggers, have little to no understanding of business. Considering the great number of graduates in business, not to mention the anonimity of age that blogging gives you, how is it that you can assume that the blogger knows nothing about the business? I myself have predicted various ways the company I'm working for will go after a particular company (read board of directors) decision. Ironically it is by not listening to the staff, their opinions (often mirrored by journalists) and their worries. Here's an interesting fact, if people don't agree with a story, they generally don't carry on reading it, bar from contradicting it.

Perhaps CEOs and executives, instead of poo-pooing the rank and file writers following a company's fortunes, or lack of, should pay attention to how their workers and lower management view their efforts.
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by nichomach December 21, 2007 2:12 AM PST
Mr. Tobak, I might be more inclined to take your pious little opinion piece a little more seriously if you understood that to "delve" is to dig or excavate, or to extensively research. If you mean "give out" or "dole out", say so.
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About Train Wreck

Steve Tobak is a marketing consultant and former chip industry executive. Train Wreck provides insight into dysfunctional corporate behavior, among other things. When he's not airing the industry's dirty laundry, Steve likes to hang around the house, make believe he's working, and drive his wife crazy. Find out more at www.invisor.net or email Steve at trainwreck@invisor.net. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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