February 17, 2008 9:18 AM PST

New computer, old software

by Michael Horowitz
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New computers come with old software, a situation that, considering the recent slew of critical bug fixes, can be quite dangerous.

To illustrate just how old some of the software is, consider a new Windows XP machine that I got yesterday. The computer, a ThinkCentre A61 tower, was ordered from Lenovo on January 6, 2008. It was delivered to someone on January 16th, exactly who I'll never know. As I wrote about last month, UPS lost my computer. But that's another story.

I've got my new computer routine down pat at this point. First, I run a slew of hardware diagnostics, then I make a disk image backup. Next, I remove the pre-installed software that I don't want, followed by updating the pre-installed software that I'm keeping.

The first update is to Windows itself. I start by manually running Windows Update at www.update.microsoft.com. The Windows Update software is always old. Every new Windows XP computer I've touched required a couple software updates to Windows Update itself before it would even start scanning for missing bug fixes (a.k.a. patches and updates).

The machine was missing 60 fixes to Windows XP. I installed them, re-booted and went back to Windows Update. Experience has shown that Windows Update is far from perfect. Running it a second time often reports a new bug fix that was either missed the first time or is needed because the first go-round installed buggy software. Sure enough, a custom scan shows the machine is missing the .NET Framework version 1.1 Service Pack 1.

After dealing with Windows, I tried the Adobe Flash tester page, which reported that Internet Explorer was using Flash version 7.0.68. This is a really old version of Flash (the latest is 9,0,115,0).

The other popular Adobe product, the Acrobat Reader, was the only reasonably recent software. That said, the pre-installed version, 8.1.0, is missing critical bug fixes that make it too, a security risk.

At this point I turn to the online Secunia Software Inspector to see what other software is missing security patches.

In addition to the ancient version 7 of Flash, the machine also came with the downright pre-historic, and buggy, versions 4 and 6 pre-installed.

Java too, was missing security fixes. Secunia reported that Java was at version 1.5.0_6, which was released about December 2005. The latest version of the 1.5.x family, version 1.5.0_14 is secure, according to Secunia. However, the current version of Java is 1.6.0_4. You can see which version you have at javatester.org.

Lenovo has their own version of Windows Update called ThinkVantage System Update that updates the software they pre-install. It also seems to update other software, but exactly what it targets is not at all clear from the supplied instructions. Just like Windows Update, the first update it finds is to itself.

After self-updating, ThinkVantage System Update finds about a dozen or so software updates, mostly to Lenovo applications. The number would have probably been larger, but I had already un-installed some of the Lenovo software. Interestingly, it offered to install the latest version of the Adobe Flash player, despite the fact that Internet Explorer was already using the latest version at this point, at least according to Adobe's Flash tester page. The updates I chose to accept were 422 megabytes.

Finally, the computer came with Picasa version 2 from Google. The first time I ran Picasa, it wanted to update itself to a newer version.

The hardware in a new computer may be new, but the software never is.


See a summary of all my Defensive Computing postings.

Michael Horowitz is an independent computer consultant and the author of several classes on Defensive Computing. He is a member of the CNET Blog Network, and is not an employee of CNET. Disclosure.
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by smtnag February 17, 2008 10:03 AM PST
I'm sorry but I can't agree with this guy. I bought an XP Media Center PC from DELL, a very well respected company in the PC market, and I didn't have any software offers or useless programs. It also came SP2 ready with all of the updates up to that point. Maybe this guy should try and buy a computer from a good company instead of Lenovo.
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by tedbissell February 17, 2008 10:33 AM PST
I totally agree with Michael...but the reason for this is obvious! Since the off-shoring of software development to India and other countries began several years ago; quality in the product produced has decreased to the extent that now exists. It has nothing to do with Lenovo (an excellent effort to produce a quality product from IBM); or attempts by DELL, and other hardware manufacturers to provide products that meet the needs of the consumer. A bunch of hacks in the field has reduced the software that is installed commonly on a new computer to the joke that now passes for state-of -the-art. I have no grief that Microsoft and other companies (Corel, Adobe, et. al.) sought new talent. The real problem is that they were looking for love in all the wrong places. The problems with current software installs and updates result from the ignorance of trying to make money at the expense of brown, fat, short, stupid attempts to bring enlightenment to people who like XP Media Center PCs from DELL; and use their experience as an excuse to not contribute.
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by oldsoftwareoldcomputer February 17, 2008 11:18 AM PST
cant you just
apt-get update && apt-get upgrade
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by mhinnewyork February 17, 2008 11:26 AM PST
Anyone who thinks Dell is a good company isn't paying attention. See my gripes http://computergripes.com/Dell.html
and those of others http://computergripes.blogspot.com/2007/03/dell-gripes-2007.html#comments

This was not meant as a knock on Lenovo. All new computers come with old software, this was meant to illustrate just how old the software is and how dangerous it can be.

The real problem is the lack of co-operation, that there isn't a single way to get updates to ALL the installed software. Such things exist with other operating systems, but not with Windows.
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by justdenny February 17, 2008 12:07 PM PST
@smtnag

if you bought a new PC from Dell, and didn't find any software that you consider useless, you probably shouldn't be reading this blog..
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About Defensive Computing

Michael Horowitz is an independent computer consultant and the author of several classes on Defensive Computing. He views Defensive Computing as taking steps, when things are running well, to avoid or minimize the inevitable problems down the road. It's about educating yourself to the level where you can make your own intelligent decisions about keeping your computers and data happy and healthy. If you depend on computers, yet are on your own, without an IT department or nearby nerd, this blog's for you. His personal web site is michaelhorowitz.com.

He is a member of the CNET Blog Network and is not an employee of CNET.

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