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Got computer questions? Ask Leo

by Michael Horowitz
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Most of us have personal computer questions and it's not too hard to get answers. What is hard though, is getting an answer from someone qualified, thoughtful and reasoned. And a constant stream of good answers, for free, is too much to hope for.

Unless you know about Leo.

At his ask-leo.com web site, Leo Notenboom answers computer questions from anyone. Each week he answers a handful of questions, and, if you subscribe to his free newsletter, you get a weekly email with the current weeks questions. He can't answer every one, but he tries his best.

To illustrate, here are some recently asked and answered questions:

  • I'm being notified of an intrusion attempt, what should I do?
  • Where can I download Windows XP?
  • Why can't I connect with a 169.254.x.x IP address?
  • How do I translate a URL to an IP address?
  • What is thumbs.db, and can I delete it?
  • How do I change the icon of a desktop shortcut?
  • Why can't I access the Documents and Settings or Local Settings folders in Windows Vista?

Computer nerds don't really have an equivalent of the board certification that doctors do. Still, Mr. Notenboom previously worked for Microsoft, which should count for something. And as they say, it takes one to know one, so trust me, Leo is more than qualified to answer your tech questions. Maybe he already has.

Michael Horowitz is an independent computer consultant and the author of several classes on Defensive Computing. He is a member of the CNET Blog Network, and is not an employee of CNET. Disclosure.
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Credentials
by tenc21 August 5, 2007 10:44 PM PDT
Working for Microsoft may count for something but it shouldn't be much...
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by b1zwje73 January 1, 2008 11:31 AM PST
I like to learn anything I can about computers that I can because I'm still a little new at computers
Reply to this comment
by yaakovhillel October 27, 2008 12:59 AM PDT
A FRIEND WITH A RELATIVELY NEW LAPTOP STARTED HER COMPUTER AND SOME HOW HER PASSWORD CHANGED. THERE IS A PASSWORD ON HER ADMINISTATOR AND WHEN i PUT IN A CD THE COMPUTER ASKED FOR A PASWORD AS WELL. bESIDES FORMATTING IS THERE ANYWAY i CAN START HER COMPUTER FOR HER? tHANKS IN ADVANCE YAAKOV
Reply to this comment
by usmc2thou2 November 29, 2008 5:19 PM PST
My question is, can you transfer programs that you install from one laptop to another? If possible, how can you do that?
Reply to this comment
by beckett12 December 18, 2008 12:08 PM PST
dear sirs, i know very little about computers, i would like to learn as much as possible. i have some questions for you. for what purpose would you use boolean operators when you search the internet.
what statement best describe a privacy stament regarding the internet, is it a statement attached to
software stating the designers copyright claim.
what do you have to do before you can participate in an e-mail list.is
is an isp the best tool for accessing web pages and connecting to the internet.
what does page cannot be displayed.
is AOL.com a domain name of a URL. please help thanks you very much.
Reply to this comment
by peterbc4x4x4x4 April 24, 2009 7:00 AM PDT
Leo,
My brother gets an error on his PC that says."start up and repair" your PC will now restart. Then every 15 minutes it restarts. His msgs after every restart seems to be related to Norton antivirus. Any thoughts?
Reply to this comment
by Mikal00 July 26, 2009 1:58 PM PDT
hi, i have an xp and vista computer. The xp computer i use at work and the vista is my home computer. is there anyway of sharing/ syncing files via the internet so at work i can access home files and vis-versa? is this is not possible how do you set up a home network (via workgroups) to share files? I've tried but failed!
Reply to this comment
by parceros August 6, 2009 8:28 PM PDT
I have a simple question.

I have an Intel processor a Q8200. I'm running windows vista ultimate 64 and I just upgraded to windows 7 ultimate 64. the thing is that when I try to load a windows XP 64 edition in my system, it tells me that my processor is not supported for 64 version "?"
I don't really get that, not even using Wmware will work.it will tell me the same thing.
no problems with XP 32, neither with windows vista 32, 64 or windows 7 32,64 bits.
just with windows xp 64.

Any advise on that?
Reply to this comment
by Promisekept August 23, 2009 6:49 PM PDT
Hi,
I have Windows Vista and I love that I can customize my folders by choosing a picture for my photos folders, documents folders, and music folders but why do they keep changing on their own. I spent hours assinging pictures just to find everything mixed up when I go onto my computer.
Reply to this comment
by halbro1929 September 9, 2009 5:30 PM PDT
I upgraded to firefox 3.5. now I can't get firefox to work.I followed all the instructions re: firewalls it still wont work. Have you any clues?
Reply to this comment
by TeachersGirl October 4, 2009 9:11 PM PDT
my mom's computer was working the other day, but this afternoon, when we went to turn it on only the power button light went on. when we usually turn it on, you hear a loud beep and then the sound of the fan is unmistakeable.

but ow only the power light turns on and no beep or fan is heard...and the screen is black.

Whats wrong?, it's not a new computer, but its not that old either.
She's a teacher and had most of , if not all of her important documents on there she(although told to make a back up) didnt make a back up of any of her things.

Please help!!!

Sincerely, Teachers Girl
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About Defensive Computing

Michael Horowitz is an independent computer consultant and the author of several classes on Defensive Computing. He views Defensive Computing as taking steps, when things are running well, to avoid or minimize the inevitable problems down the road. It's about educating yourself to the level where you can make your own intelligent decisions about keeping your computers and data happy and healthy. If you depend on computers, yet are on your own, without an IT department or nearby nerd, this blog's for you. His personal web site is michaelhorowitz.com.

He is a member of the CNET Blog Network and is not an employee of CNET.

Disclosure.

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