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May 5, 2008 9:01 PM PDT

Zune update adds TV, "social," and software fixes

by Matt Rosoff

Microsoft is releasing a major update to its Zune software and online service, and it couldn't have come soon enough.

Microsoft continues its tradition of delivering software updates to all Zune models.

(Credit: Microsoft)

Most of the headlines will probably focus on Microsoft adding downloadable shows, such as "South Park" and "The Office," to the Zune Marketplace for $1.99--sorry, that's 160 Microsoft Points. (No, they're still not adopting conventional currency. Argh.)

And in my discussions with the Zune team, they seem to be most excited about the new social features. For instance, your friends' Zune cards will now appear on your Zune device, where you'll be able to see what they've been listening to recently and even play those songs if you have a Zune Pass subscription. Of course, the playlist feature's always been really buggy for me--as I write this, the playlist on the right side of my profile here is 13 days old, and I've listened to many songs since then and synced several times. But I suppose these social features could eventually give Microsoft a leg up against the iPod, if they can get them all working properly and keep adding ways to discover new music. For instance, I'm not a Zune Pass subscriber, but I'd still love to be able to sample songs on my friends' playlists directly on my Zune (Microsoft says the content owners put the kibosh on this idea) and then download them wirelessly from the Marketplace (wireless downloads aren't yet available).

TV and social improvements aside, I'm actually happiest about the basic fixes that Microsoft is making to the Zune PC software. As I've mentioned--and CNET's Molly Wood recently wrote about--one of the biggest problems with Zune has been the software. The first version, based on the Windows Media Player and released in 2006, was actually more useful than the client they wrote from scratch and released a year later. In other words, the upgrade was, in some respects, a downgrade.

I haven't had a chance to test it yet--the software update will flow automatically to my PC some time tonight--but Microsoft promises the following :
Metadata editing--it'll be much easier for users to change things like artists' names and genres from within the Zune software. (This was my biggest complaint about the 2007 software update--I actually had to download another app, MP3Tag, to get the job done.)
Automatic playlists--you'll be able to create playlists (like "all songs added since 1/1/2008) that update automatically as you add new songs--a feature iTunes has had forever, and that Microsoft removed in the 2007 update.
Sort by genre--another removed feature that's been restored.
Gapless playback on both the software (a longstanding iTunes standard) and the device itself (the latest iPods also have this, but the Shuffle and my 4th generation iPods don't).
Sync improvements--the software can now sync content to multiple Zunes simultaneously, and create separate sync lists for each device.

There are other improvements in the software as well, including better integration between the PC client and the online social community. As soon as I get the software, I'll post some hands-on impressions.

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995, and reviewed the first Rio MP3 player for CNET.com in 1998. He is a member of the CNET Blog Network. Disclosure. You can follow Matt on Twitter @mattrosoff.
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Add a Comment (Log in or register) (7 Comments)
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by The_happy_switcher May 6, 2008 9:25 AM PDT
File this under nonone-gives-a-damn because there are only about 5 Zune owners worldwide.
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by enlighten86 May 6, 2008 9:43 AM PDT
I love my Zune - in my opinion an awesome player like mine (2nd Gen 80 Gb Zune) and a great subscription model beat out iPod hands down.
Reply to this comment
by maccam--2008 May 6, 2008 4:28 PM PDT
Wasn't PlayForSure also a 'great subscroption model'?
by tysonkam May 6, 2008 10:02 AM PDT
I sold my 5.5G iPod a while ago for a Zune 30, and haven't looked back. The software does need some help though...
Reply to this comment
by msjonker May 6, 2008 10:15 AM PDT
I bought my gf an iPod and she hates it with a passion. It freezes all the time and iTunes is a piece. She wishes she had my Zune.

Regardless, Microsoft missed out on a real opportunity to bring Windows Media Player into a market leading position... but instead they decided to make a piece of largely redundant software just for the Zune... stupid. Why put a Sync option on Windows Media Player if you can't even Sync with a Microsoft device? All they would have had to have done was create a Windows Media Player plugin for the Zune. This is my absolute biggest problem with the Zune. Other than that, the Zune itself is pretty solid, and priced significantly below an iPod with fewer features or capacity. Problem is, people can't think outside the box, so they buy iPods.
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by the Otter May 6, 2008 11:21 AM PDT
Whatever? I still love my iPod, and until the Zune is as feature-rich and user-friendly as a iPod touch (which, knowing Microsoft, means about the time the touch?s successor?s successor comes out), it?s not even worth the silicon that runs it.
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by castelazo May 6, 2008 4:26 PM PDT
Great!!!

I am one of the "few" persons that have a Zune 80 and this is BIG news!! I have written a review one week ago about my zune and some of the issues are addressed in this update, so, I'm rerally happy about it. It's good to know the zune team is listening and working to provide a better use for the users.

-Gapless playback... Great, now I'll be able to listen concerts as well

-Metadata editor... hope it to be as powerfull as MP3Tag to get rid of it (although MP3Tag has been a good boy).

- Tv shows downloads... Good start!

I'll wait for the update but will be more impatient for the future updates. For now, I'm happy enough to recommend my zune to every friend that askes me what mp3 play to purchase.
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About Digital Noise: Music and Tech

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995 and reviewed the first Rio MP3 player for CNET.com in 1998. He's also a bass guitarist and an avid collector (and digitizer) of LP records. DISCLAIMER: This blog contains the personal opinions of the author and does not necessarily represent the opinions of his employers or of CNET Networks. As an IT industry analyst, the author occasionally agrees to nondisclosure agreements from Microsoft or other companies, and he will not violate the terms of such agreements on this blog.

He is a member of the CNET Blog Network and is not an employee of CNET.

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