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October 19, 2009 4:31 PM PDT

Droid lacks Apple's secret weapon: iTunes

by Matt Rosoff
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Apple outstripped Wall Street's expectations for the quarter ended September 30, and while the blowout quarter was mostly thanks to higher-than-expected Mac sales, the company also sold a record 7.4 million iPhones. But a lot of commentators think that the iPhone is finally going to meet its match with Droid.

You don't need an instruction manual to figure out how to get music onto your iPhone.

Announced this weekend by Verizon in a cheeky TV commercial, the Droid is a Motorola phone running Google's Android 2.0 operating system. The advertisement notes that the Droid will do things that the iPhone won't, like take pictures in the dark and run simultaneous apps (apparently playing music in the background, as the iPhone can do, doesn't count), and touts its open development process (a head-scratcher for non-techies, but it could mean more apps than the iPhone, someday). The first preview I've seen, from Boy Genius Report, was also positive. People are excited, and for good reason--competition drives innovation, which is good for consumers.

But here's the thing: one reason for the runaway success of the iPhone--and one of the reasons why Apple still continues to sell more than 10 million iPods per quarter--is iTunes. Not so much the store, although that's an important component, but the software. Of course there are plenty of other applications out there that help you rip CDs and organize your digital music collection. And there are plenty of other sources for online music. But the real strength of iTunes is in the sync process--you plug your iPhone in, iTunes opens up automatically and recognizes it. Hit the large "Sync" button and it automatically loads your music (and video, and apps, and anything else you choose) onto it. (With some devices, depending on your settings, you don't even need to hit "Sync.") That's the simple, consumer-friendly, end-to-end experience that Apple figured out first.

Contrast that with the multi-step process required to transfer music from a Windows PC to the first Android phone that was available in the U.S., last year's G1. Amazon provided over-the-air MP3 downloads for that phone, giving it a rough equivalent to the over-the-air version of the iTunes store, but let's face it: most digital music is not purchased, but is ripped from a CD or comes from some other source (legal or not).

Verizon, Motorola, and Google haven't said much about music for the Droid. Maybe they still have a musical trick or two up their collective sleeves. But without some sort of equivalent to the iTunes desktop application, the Droid may be a great phone, but it won't be a great music phone.

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995, and reviewed the first Rio MP3 player for CNET.com in 1998. He is a member of the CNET Blog Network. Disclosure. You can follow Matt on Twitter @mattrosoff.
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by lkrupp October 19, 2009 4:46 PM PDT
Well, couldn't they just hack their software and play cat and mouse with Apple like Palm does? I mean if you can't beat 'em, join 'em, right?
Reply to this comment
by aMUSICsite October 20, 2009 5:52 AM PDT
Not a good option, the only thing more frustrating than not having good sync software would be to have one that only works some of the time.

A good music, photo, contacts and media management software is essential I think. As well as being able to back up and restore the phone easily.

Having been on Macs for years and not being supported by syncing software by the likes of Nokia then I know the pain of having to manage my phone via the OS or unsupported 3rd party apps.

My thoughts are that Google will do an iTunes thing at some point, if they are serious about doing ChromeOS then it will need a media manger. An extension to the Chrome browser could be quite a good idea, it would give easy web-phone integration i.e. Save to disk and/or save to phone for all downloaded content.

After a month of iComa problems even after the Apple 'fix' I'm seriously looking for a new phone and being able to roll back my phone OS after an update along with a good phone/media manager/backup/sync software that work on a Mac (and Lunix in the future) is what I'm after. I think it may be a long wait though...
by October 19, 2009 4:47 PM PDT
Too early to tell if it will be or "won't be a great music phone." I'll be getting one, that's for darn sure.
Reply to this comment
by timber2005 October 19, 2009 4:54 PM PDT
Apple's secret weapon is iTunes syncing?
Heh, sorry... I have the Hero. I'll pass on the iTunes. I'd say I'm educated enough to buy over 3G or Wifi over AmazonMP3 (built in) or just sync all of the music I already bought in MP3 or CD format TO my Hero (android based) phone.

Otherwise, wouldn't doubt theres some sort of app for that.
Reply to this comment
by GadgetDon October 19, 2009 4:57 PM PDT
Actually, probably simpler to write good sync software. Set it up, ask "where's your music? Within iTunes, or where?" But it needs to be something that Google needs to have written.
Reply to this comment
by ajcates2 October 19, 2009 5:01 PM PDT
DoubleTwist.
Reply to this comment
by MattRosoff October 19, 2009 5:03 PM PDT
Great program.
by Police_States_of_America October 19, 2009 5:04 PM PDT
is copy+paste really so hard?
Reply to this comment
by tektaktyks October 19, 2009 5:34 PM PDT
thank you,i was gonna say "explorer"
by javaman42 October 21, 2009 9:59 PM PDT
I have copy, select all, and paste on my iPhone. I would like to play iHeart Radio or Pandora in the background other than iTunes music from time to time. But I have to agree that iTunes on the iPhone/iPod Touch, since Apple improved it a couple of months ago has been one of my favorite apps. I think the App Store itself is an even better reason the iPhone will contine to beat up on Droid. I love the apps, and I like how Apple improved the user experience.
by freedoms_stain October 19, 2009 5:08 PM PDT
Drag n Drop, oh so many steps! How will the people cope!

Anything that appears in Windows as a "removable disk" as shown in the "multi-step" drag n drop tutorial can sync with pretty much any media player that can transfer to portable devices.
Reply to this comment
by protagonistic--2008 October 19, 2009 6:57 PM PDT
You miss the point. If it takes more than one step the average phone/computer user can't cope with it. The reason Apple is so successful is they figured this out years ago while most of the rest of the gadget world has yet to figure this out. I am very technologically inclined, but I do not want to have to carry a five pound manual around just to figure out how to use some arcane function I might wish I had a couple of times a year.

The Droid may be an outstanding phone, but if it is not easy to use it will not succeed in the consumer market. Superior technology rarely wins out. It has to be combined with a no brainer user interface.
by Synthmeister October 19, 2009 7:30 PM PDT
If it were so easy, Palm wouldn't be farting around with iTunes
by kelmon October 20, 2009 12:21 AM PDT
Drag and Drop, for functions like managing the content of your MP3 player or smartphone, is something that belongs back in the technological stone age. Why would I want to manage my content at such a micro level? Bugger that.
by paulsnx2 October 20, 2009 7:53 AM PDT
I have never used iTunes and will never use it. Maybe I am just paranoid, but I don't want Apple in my business. I use gpodder to download my podcasts, and I can't imagine how iTunes would properly configure my mp3 player anyway. So I do drag and drop my files from my Linux system to my old beat up MP3 player.

The real question in my mind is why anyone would want a phone, or any product for that matter, that is so heavily controlled by a company with such huge control issues as Apple is.

The problem of syncing music with a device is trivial as long as it is just a technological problem. And it is just a technological problem as long as the files in question are just MP3 files in a directory.
by freedoms_stain October 20, 2009 3:58 PM PDT
So three guys replied to the drag and drop comment, which was sarcasm, and missed the bit about auto-syncing with media players, which refers to programs like WMP, Media Monkey, winamp, etc.

Well done gentlemen, well done.
by frogpondmedia October 23, 2009 12:27 PM PDT
Palm these days is dominated by ex-Apple people. I think they want the Pre to sync directly to iTunes (rather than, say, just leveraging the iTunes database with its own sync app, like Blackberries and other devices do) as some kind of kick against Apple.

Google is certainly big enough to go iTunes one better. But sync.. it's easy. At the worst, you need to write a driver for you device to plug into Windows Media Player or Songbird, and it works just as well as iTunes, for music. Palm's foolishness shows, in that their iTunes hack doesn't handle DRMed content (older music, almost all videos) and of course, no apps, either. The big win of iTunes isn't simply sync, but fully integrated sync.
by Cryptonimicon October 19, 2009 5:08 PM PDT
Android phones can play music in the background as well, that is why there is no "iDon't play music in the background" - what was your point regarding that topic?

I have a G1 and I can auto-sync with Windows Media Player (yes, a Microsoft product!), and Windows Media Player makes it pretty easy to rip and manage...

So my G1 seems to be a perfectly fine music player (except for the ExtUsb converter I need for my 3.5mm headphones... and if Droid does that Moto is stupid).

And I'm not being biased just because I work at Google, i think my points are valid.
Reply to this comment
by Cryptonimicon October 19, 2009 5:13 PM PDT
Oh I see you think music playing in the background is multi tasking - you're right!

Don't think that's what the commercial was trying to point out...
by docster87 October 19, 2009 5:22 PM PDT
the point was Google was pounding Apple over how the iPhone can't do two things at once and well, turns out iTunes can run in background while iPhone is doing something else... Not a huge multitask, but a multitask on an iPhone that Google says can't multitask at all.
by protagonistic--2008 October 19, 2009 6:59 PM PDT
Actually, there are other applications that will run in the background on the iPhone.
by atcocoabeach October 21, 2009 9:37 AM PDT
@crypto and protag

Please don't try and pretend iphone users haven't been complaining about background apps.

Here is the scenario... I don't want to have to "check facebook" or twitter or anything else to see my friends updates. I just want my phone to automatically tell me when updates have happened. I don't want/need "an app for that". I just want it to work. My friends shouldn't have to send IMs to everyone when they want to meet up for lunch. Just post a twitter update and done. Instant gratification.

Or how about sports apps? My android apps will tell me when the games has started (for multiple sports and teams), when anyone scores, or even when a hit happens within moments.

Or how about maps and locations? My locale app automatically knows when I show up at work or home and it changes my desktop and phone settings automatically. Here is something to blow your mind... the moment I walk into our conference room, the Locale app in my Android sets it to vibrate only without me having to think about it.

I'm also running Hero so when someone adds photos to their flickr or facebook, the photos are immediately shown under their contacts profile. No syncing, no running an app, it just works.


Tell me that isn't what people want with "background apps".
by Woopee123 October 19, 2009 5:10 PM PDT
winamp is the only way to go for musical enjoyment.
[CNET editor's note: Offensive language deleted.]
Reply to this comment
by terminalblue October 19, 2009 5:20 PM PDT
lol
by tektaktyks October 19, 2009 5:35 PM PDT
well,it is.
by dRuEFFECT October 19, 2009 6:08 PM PDT
stuck in the 90's much?? winamp was so last decade... the llama's ass hasn't been whipped in a loong time...

come on... look at the trends, look at what the users want... look where technology is going... the future of digital content will inevitably be unlimited streaming of movies, music, and tv... rhapsody and hulu are 2 services to keep an eye on in the next year or so... with upcoming 4g and flash coming to mobile (except for the iphone), hulu will get a jump on usage... increased usage will promote more readily available content..

Apple's iTunes is a double-edged sword.. it gives them great profits, but they rely on iTunes for profits, always circling back to controlling what the users buy... users dont want to pay $1 per song, $3 for a tv show episode, or $15 for a movie.. people want everything and pay nothing for it, noting the rise in acceptance, popularity, and laissez faire attitude towards piracy.. the winning strategy is to give away unlimited media streaming through subscription based (rhapsody) or ad based (hulu), and the business that will take the cake will be the one that delivers to its customers most effectively... seeing as Google's revenue comes from ads, wouldnt it make sense for the droid to unveil its own solution centered on ads to support streaming content...

... winamp... it really sucks the llama's ass....
by dRuEFFECT October 19, 2009 6:12 PM PDT
stuck in the 90's much?? winamp was so last decade... the llama's ass hasn't been whipped in a loong time...

come on... look at the trends, look at what the users want... look where technology is going... the future of digital content will inevitably be unlimited streaming of movies, music, and tv... rhapsody and hulu are 2 services to keep an eye on in the next year or so... with upcoming 4g and flash coming to mobile (except for the iphone), hulu will get a jump on usage... increased usage will promote more readily available content..

Apple's iTunes is a double-edged sword.. it gives them great profits, but they rely on iTunes for profits, always circling back to controlling what the users buy... users dont want to pay $1 per song, $3 for a tv show episode, or $15 for a movie.. people want everything and pay nothing for it, noting the rise in acceptance, popularity, and laissez faire attitude towards piracy.. the winning strategy is to give away unlimited media streaming through subscription based (rhapsody) or ad based (hulu), and the business that will take the cake will be the one that delivers to its customers most effectively... seeing as Google's revenue comes from ads, wouldnt it make sense for the droid to unveil its own solution centered on ads to support streaming content...

... winamp... it really sucks the llama's ass....
by protagonistic--2008 October 19, 2009 7:00 PM PDT
To heck with Winamp, Amarok is the only way to enjoy music.
by tektaktyks October 19, 2009 7:56 PM PDT
craptunes suck camels ass
by deniceels October 21, 2009 9:53 AM PDT
Tell that to the net-providers from where i am... unlimited internet is NOT cheap.. infact, everything net has a cap, so... it's not the future until it is possible... without those guys in-charge.
by gavin_cutshall October 19, 2009 5:12 PM PDT
iTunes is not a secret. It's plainly advertised, and it's icon is right on the start menu.

Kidding aside, all of the contenders can 1 - use Rhapsody, 2 - Roll their own store, or 3 as many have mentioned, box in DoubleTwist.
Reply to this comment
by michael_j_x October 19, 2009 5:15 PM PDT
I think its time to end this iTunes-iPhone lockdown. iTunes is approaching a monopoly status, meaning that if the author is correct, Apple is using its iTunes monopoly to sell a different product. Such a situation is illegal and bad for the consumer, and has haunted MS for the past decade (the Windows-other MS products cases). This situation ended up with MS being forced to release APIs that would make it possible for other software manufacturers to streamline their products to work with Windows. Apple should be forced too in opening their iTunes platform to other devices. Maybe its time for the FTC and the EC to stop treating Apple as the oppressed underdog.
Reply to this comment
by Perry_Clease October 19, 2009 5:35 PM PDT
"Such a situation is illegal"

No it isn't
by pj4614 October 19, 2009 6:04 PM PDT
Stupid is as Stupid does.
by slyrabi October 19, 2009 7:07 PM PDT
Getting pretty tired of the empty iTunes "monopoly" argument. 1st, at 40-70% share (depending on location) they don't have anywhere close to the % required to be defined as a monopoly. 2nd, there is no lock-in with music in iTunes. Since the labels finally got a clue, there is no DRM wrapper on music. The music you buy is just industry standard AAC files - portable to any platform or device that can play AAC. Even the former DRM files could be burned to CD and re-ripped in any format. 3rd, iTunes is Apple's software component of their portable devices. Think of it as a kick-butt printer driver (but for media). It's designed to work with a specific set of devices. Nothing wrong with that. Accept. 4th, if you want to buy music for your iDevice, you don't have to buy it from the iTunes store, get if from Amazon or elsewhere if you want.

If you have any complaining to do, maybe you should put your focus on the movie studios that are forcing the DRM issue just like the the previous misguided attempt the music labels made. That's where you want to put your efforts - it's time to get the DRM off of video files as well. Apple is the best industry advocate the consumer has right now - maybe you should think about that and be glad they're kicking some butt and taking names.
by Constable Odo October 19, 2009 10:46 PM PDT
I think it's time to end this Windows desktop lockdown. Windows already has a monopoly status, especially in corporations where one old, demented IT Manager says, "Lets put Windows and MS Office on 250,000 Dell PCs whether any of the employees like it or not. The cute, female Windows rep just gave me a lap dance and I owe her one." Now that's what I call a lopsided Windows monopoly that almost nobody is asking for. It's just shoved down employees throats. Bill Gates didn't become the richest man in the world by being a nice, fair player in the PC business. He stole, cheated anyone he could, and beat down the competition by brute force. Apple has less than 10% of the computer business and you're calling iTunes some huge monopoly. I'm fairly certain there are far more copies of Windows Media Player than copies of iTunes and I don't believe WMP is offered for OSX users if I'm not mistaken.
by legendary1022 October 19, 2009 5:18 PM PDT
um... my mom can do drag and drop, seriously. Most people know how to use a flash drive. Hell how did we manage floppy disks all those years ago. come on, its not that hard to drop it onto the folder called "Music". Its ok people, Apple sells the most music, its not that big of a deal. Its a great service and i see why so many people use it. Its just not the deciding factor for someone buying a SMARTPHONE. Usually they are literate enough to drag and drop or use DoubleTwist which now has Amazon built in.
Reply to this comment
by jumpjetta October 20, 2009 6:07 AM PDT
You don't get it, do you? Micro-managing your media library with drag-and-drop is tedious and highly time-consuming.
by atcocoabeach October 21, 2009 9:28 AM PDT
How is dragging and dropping your music folder micro-managing?


If you absolutely can't right click and do copy and paste, Windows 7 has a "sync" feature built-in for any device, any removable drive etc. Right click on a folder and say you want to sync it and every time you plug in the device it will sync immediately.
by deniceels October 21, 2009 9:56 AM PDT
Well, I don't want ALL my songs to be sync to my iPod touch or Panasonic or sony... so.. don't I still have to drag-and-drop? If you say smartplaylist, don't you still need to drag to the playlist still? So is that drag-and-drop-and sync or is that drag-and-drop?
by rvassar October 19, 2009 5:20 PM PDT
I love my iPhone and iTunes just works!

And I don't care if you android people call me a sissy!

Might even buy a Mac too! Win7 is just rehashed Vista for $$$
Reply to this comment
by jc364 October 20, 2009 5:54 AM PDT
I look forward to the day when someone with an iPhone will look at a Droid phone with that empty longing feeling, and then think, "oh Apple, you have failed me so..."

Don't get me wrong, though, it says a lot that so many other devices have tried to beat the iPhone and lost miserably. The iPhone's a great piece of technology, and I am glad that other devices are finally starting to catch up.
by gerrrg October 19, 2009 5:24 PM PDT
Given that Google doesn't have its own media player, I don't really see the point of a syncing software within Android itself. It is incumbent upon the developers to produce their own apps for the Android platform, to support syncing with their existing wares such as WinAmp, VLC, Media Monkey, etc.

And I'm quite fine without having syncing on my G1, really. My music library alone is over 80 GB, so it would be pointless to sync that up with my 8GB microSDHC card.

If anything, I'd rather Moto place 16GB of internal storage, so that I could buy a 16GB microSDHC card and essentially have 32GB of storage for a lot less than a 32GB iPhone.
Reply to this comment
by jokersax October 19, 2009 8:52 PM PDT
why dont you just buy a 32 gb card or even the new 64mb cards
by CyR00k October 19, 2009 5:27 PM PDT
iTunes isn't a secret weapon it is a bloody irritation unless you own a Mac. There isn't a single terminal that I have built and installed on my home network that runs any Apple software. Note, I have built all of the terminals on my lan with the exception of the PS3 and Wii. And, if you are a proponent of Open Source in the first place iTunes isn't even an option for you. So, why would not being able to use iTunes on an actual linux terminal bother anyone?

Also you can't claim that Apple figured out the sync program before anyone else. Palm had a similar sync feature on its devices that predate iTunes and the first generation iPod by nearly 5 years. It was insanely simple just press the button on the cable and all of your files that were set to sync synced, you didn't even need to open a program pressing the button opened the program and started the process.

The only reason for the success of the iPhone is a very effective marketing campaign and system of socialization that made people believe that the only way others would like and respect them was if they bought an iPhone. It is the reason that the Mac guy in the commercials looks like a cool unemployed hipster and PC is played a John Hodgman an actual geek. who dresses the part of a middle level manager no body (despite having far more geek cred then the actor playing the Mac). Of course everyone (statistical average of 85%) wants to believe that they are hip so of course they want what the hip guy has. Humans have a deep seated need to feel liked and respected by their peers as noted by Maslow and Adler, so people will buy products that purport to have the intended social function of making them appear popular. In the case of this exposition Apple products. This is obviously an effective marketing campaign since 5th graders have been convinced that there is no way that they will fit in at school unless they get the latest and greatest iPod or if their parents are really cool an iPhone of their very own.
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by kast5089 October 19, 2009 6:38 PM PDT
I'm a Linux user too, but you are just being stupid here. People buy iPhones not because they are cool -- although that helps -- but because they kick ass. Apple was the first to bring sane Internet surfing to the mobile platform. No more mobile web sites, no more terrible browsing experience. Even so, the real reason for Apple's success is the app store. If you haven't used an iPhone or an iPod touch. Try it. You'll be shocked at how awesome it is.

Or are you just one of those pseudo-intellectuals who thinks he has it all figured out: you're the smart one and all the rest of us are just sheep who buy what the TV tells us to. Riiiight. *********.
by Steve Bryan October 19, 2009 6:49 PM PDT
So what happened? Did Steve Jobs run over your dog? One of the ideas you have to get over is the idea that no one could reach a decision unlike yours unless that person is an idiot. Rather than propose explanations that a resounding business success can only be explained by mysteriously effective marketing to hopelessly slow witted consumers, you should attempt to reconnect to reality. Maybe the Droid will be a brilliant product that appeals to many people but it faces a daunting task. Analyzing some reasons why it is so daunting is what the author was attempting which is much more useful than vilifying people who make the "wrong" decision.

But I only started this reply to ask a question about the Apple ads. I don't try to keep track but I wasn't aware than any of the Hodgman ads were about the iPhone. I thought they were always about Macs as an alternative to the PC. The only iPhone ads I recall are about all the potentially useful apps which is the 800 lbs gorilla in the room. The iPhone is not a phone, it is a location aware, highly personalized, very portable networked app platform.
by protagonistic--2008 October 19, 2009 7:14 PM PDT
I hate to contradict you, but you are dead wrong. The iPhone succeeds for the same reason the ipod did. And almost all of you self proclaimed experts can't see the simple truth. They succeeded because they provided most of the features most of the people want in an easy to use package.

I have dealt with a lot of people like you throughout my 40 years in computers and almost 50 years in electronics. You seem to think that everyone just has to have every arcane feature in the world built into every device they own. Well guess what, most people have already voted and the verdict is that easy to use trumps super sophisticated.

And yes, I own an iPhone and I do not regret getting it. It, along with my 6 year old PowerMac are virtually trouble free and are valuable tools for me. The computer sits in here with my IBM PC running UNIX/Linux.
by summershoe October 20, 2009 12:47 AM PDT
correction for kast - Apple was the first to bring sane internet surfing to the mobile platform in the U.S. By the time they did that people in Japan were already watching the morning news on their mobile TVs and people in Europe were doing alright on their Symbian devices with built in wi-fi. Internet sucked in the U.S. because the carriers determine what features the phones have and it took the strength of Apple to break that. Kudos to them. They did what no phone maker had the clout to do. However they've lost their hardware edge now and if watching my girlfriend fight with her Macbook pro is any indication their software edge is an illusion they can only keep with the help of a good marketing campaign and small market share.
by deniceels October 21, 2009 10:10 AM PDT
@kast:
These existed before iPhones... so who's the first then?
http://www.gsmarena.com/nokia_9500-678.php,
http://www.gsmarena.com/nokia_9210i_communicator-319.php
http://www.gsmarena.com/sony_ericsson_p910-846.php
http://www.gsmarena.com/sony_ericsson_p900-544.php
http://www.gsmarena.com/sharp_903-1241.php

Now these ARe kickass
http://www.gsmarena.com/sony_ericsson_xperia_x2-2926.php
http://www.gsmarena.com/sony_ericsson_satio_(idou)-2683.php
http://www.gsmarena.com/nokia_x6-2922.php

especially this: http://www.gsmarena.com/samsung_w880_amoled_12m-2948.php

Go figure..
by lil-yankee October 29, 2009 6:43 PM PDT
@summershoe
Well, i agree with you about APPLE being the US carrier assertion but i disagree with the rest of the way.
I had (before my iphone 2g-3g and 3gs [which are all better than what im about to mention]) sonyericsson w850i,p990,p1000 and the nokia n90. Needless to say they all did a great job as (phones) sonyericssons where good with music (were and still are though low sounding with headphones [currently have the xperia x1 which i dont use]) and all of them SUCKED as internet, or utility devices (meaning helpful apps for my use). When i first got an iphone i felt as if i carried my computer with me but with some new tweaks. It now fit in my pocket, had wiereless internet everywhere, took pictures, looked sexy, made it easy for me to be entertained (music,photos,videos.web,etc) and it also happened to make phone calls!!!!!!, yes, and 3 generations later, its the one phone that does that better than anything else. I will go as far as to say that apple, with the iphone, apple created the first true netbook. I now have an iphone 3gs with 32gbs and the xperia x1 (which i needed for business since now i got all my exchange done in my iphone). The xperia i think is sexier than my iphone as im growing ever tired of the apple minimalist design especially with the phone (i still love my macbook pro) and the addition of the keyboard would make it my favorite phone if it wasnt for osx in the iphone and windows mobile. osx on iphone breeze and joy, windows mobile ??????? not even going to mention it as my comment will surely get banned from this post. Having said that i dont think there is an "illusion" with apple's suggesting that their product just work, i think they do and i think they deserve the credit for changing the trend in phones from razors and candybar keyboards to sexy reliable, touch screens.
by dagilstrap October 19, 2009 5:28 PM PDT
Let's be real. The iPhone is a great product. But to those of us that travel extensively it's downfall is the AT&T network it must use. We all have our hot buttons. For me it's a 3G decent phone on Verizon's network. I tried the Storm -- piece of junk. I'll try the Droid and see. Anything not be to be hamstrung by the AT&T network.
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by kelmon October 20, 2009 12:26 AM PDT
"But to those of us that travel extensively it's downfall is the AT&T network it must use."

Assuming you live in the US, of course. Not everyone does.
by ttreit November 6, 2009 1:40 PM PST
I think the iPhone is a fun, well designed phone and would buy one in a minute if it wasn't saddled with AT&T. Most of the homes where I spend a lot of time (mine, my relatives) get no AT&T reception but have 4 bars on Verizon. There is no way I'm going with AT&T but I want an iPhone. I wish the phones and services weren't so tied together but I get why they do it.
by cbscowards October 19, 2009 5:31 PM PDT
Yes, I agree 100%... the sync would be a deal breaker for me. I used to have a Treo and synched music to it using Real Player. It was such a PITA that I very rarely added music to it. (The songs would appear in the reverse order, the Treo did not understand the concept of an album, no transferring playlists, etc) That was s separate step from the Palm sync software. As of 3 years ago, there did not seem to be a one-step solution.

When I got my Ipod classic a couple of years ago, I found the synching process to be absolutely wonderful compared to any other player was had over the years (I and my kids had several other brands of MP3 players, and none of them had the polish of the synch). Now I subscribe to several podcasts. I plug the Ipod into USB once a week and it charges itself and synchs.

Since I'm still locked into Verizon, Im interested in looking at this phone, But if the synch process isn't close to as polished as iTunes, I'll switch to AT&T when my contract is up. I think Google is capable of pulling it off if they put their minds to it.
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by podpalacz October 19, 2009 5:34 PM PDT
Mark these words: the time will come when apple will be pushing handheld developers to utilizing iTunes. (Hopefully they will be flipped off and go out of business soon after. )

Howgh.
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by rob05667 October 19, 2009 5:36 PM PDT
Matt, your blog is one of my favorites, mixing technology, business, and music. But anytime you write about syncing anything that isn't an I-Pod, I'm left scratching my head. Given the expertise with which you write about those subjects, you demonstrate remarkably little knowledge of how non-IPod devices are used. You occasionally write about them, but it would seem you don't do much more than test drive them.

Here's a hint: People who don't use I-Pods don't use I-Tunes. I suspect the majority of them use Windows Media Player. Having used both I-Pods and non-I-Pods, I cant tell you that WMP provides about as seamless an integration with generic MP3 players, as well as any removable storage, that I-Tunes provides with I-Pods. It just does. I sync my music collection with a Creative MP3 player, my Touch Pro, and various SD cards. WMP treats each as a unique device; it even recognizes the memory card as the same device, whether I plug it into a card reader or it's in my Touch Pro.

I-Tunes lock in does serve as a barrier to switching to a non-Apple device. But that is not the point you make in this article or similar ones about the Palm Pre. You genuinely seem to not know how the other 30% live.

Rob
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by tektaktyks October 19, 2009 5:36 PM PDT
yea like taliban's secret weapon the U>S> is missing is camels...lol
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About Digital Noise: Music and Tech

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995 and reviewed the first Rio MP3 player for CNET.com in 1998. He's also a bass guitarist and an avid collector (and digitizer) of LP records. DISCLAIMER: This blog contains the personal opinions of the author and does not necessarily represent the opinions of his employers or of CNET Networks. As an IT industry analyst, the author occasionally agrees to nondisclosure agreements from Microsoft or other companies, and he will not violate the terms of such agreements on this blog.

He is a member of the CNET Blog Network and is not an employee of CNET.

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