• On TechRepublic: 10 cool USB flash drive tricks
July 31, 2009 5:40 PM PDT

Quick hands-on with the Zune HD

by Matt Rosoff
  • Font size
  • Print
  • 36 comments

I got a few minutes of hands-on time with Microsoft's forthcoming Zune HD at a Microsoft event on Thursday, and I came away thinking that Microsoft might finally have a contender.

Of course, it inherits all the benefits of the current Zune--a more visually interesting (if not always more useful) PC client than iTunes, and the ability to subscribe to all-you-can-eat music plus 10 permanent downloads for only $14.99 a month via the Zune Pass. New features like HD Radio and high-def video output also sounded attractive when they were first revealed.

Could this be a contender?

(Credit: Microsoft)

But it's one thing to read about it, and another to actually use it. I was surprised and pretty impressed with its small size--without measuring, I'd guess it's maybe two-thirds the size of an iPod Touch, and quite a bit thinner. In my hands, it felt more like an iPod Nano or perhaps one of the flash-based Zunes, although it's obviously not that small. The OLED screen offered excellent color and brightness--great for album covers, anyway--although I honestly didn't think it was a quantum leap above the iPod Touch. Then again, I was using it in a fairly dim-lit room, not in sunlight.

But the real innovation seems to be going on in user interface--how do you make a touch screen workable on such a small device? Here, Microsoft has done a solid job, taking the mixture of horizontal and vertical menus used on the current Zunes and adding particular tweaks for the touch screen. You can scroll horizontally or vertically simply by swiping your finger along, and there are multiple "ways in" to and "ways out" of the various menus and screens, which encourages exploration. When a song's playing, you control the volume by touching the screen and hitting a little plus or minus button; numbers show you absolute volume. Clearly marked "exit" buttons are usually available to get you back to the previous menu, and a physical button below the screen (you can see the black trapezoid shape on the screenshots here) takes you back to the home menu page. There was a bit of a learning curve, but after a couple minutes I was impressed by how much functionality Microsoft was able to pack into such a small screen.

There was no public Wi-Fi when I tested it, so I didn't have a chance to test the browser, but based on what I've seen demonstrated for Windows Mobile 6.5, as well as some other very well-placed rumors, I think users will be impressed and surprised at some of its features. It's a solid addition to what's still essentially a music player--not a super-device.

The timeframe for the Zune HD is still this fall. I expect it to be priced quite a bit cheaper than the iPod Touch, as CNET's Donald Bell suggested in his preview a couple months ago, but Microsoft hasn't confirmed anything on that front. Whether you end up buying one or not, at least there will be something interesting to check out in Microsoft's upcoming retail stores.

Follow Matt on Twitter.

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995, and reviewed the first Rio MP3 player for CNET.com in 1998. He is a member of the CNET Blog Network. Disclosure. You can follow Matt on Twitter @mattrosoff.
Recent posts from Digital Noise: Music and Tech
Economics dooming free streaming sites?
DJ from your iPhone with TouchDJ
Music biz expert Passman: Subscriptions can save us
Live-music archive to introduce memberships
Must-have live recordings at Grooveshark
FanSnap--another way to find cheap concert tickets
Will Craigslist drive scalpers out of business?
Create audio messages from song samples
Add a Comment (Log in or register) Showing 1 of 2 pages (36 Comments)
by javonyc July 31, 2009 5:54 PM PDT
wow
i want to buy it now
Reply to this comment
by javonyc July 31, 2009 5:55 PM PDT
BTW. first xD
Reply to this comment
by yeks1 July 31, 2009 6:12 PM PDT
Seccond!..

I Can't wait for the Zune HD!
I want it now!
I've been following the Zune HD since it was still speculation and cnet just gave me some more reasons to buy it!
Reply to this comment
by yeks1 July 31, 2009 6:12 PM PDT
Seccond!..

I Can't wait for the Zune HD!
I want it now!
I've been following the Zune HD since it was still speculation and cnet just gave me some more reasons to buy it!
Reply to this comment
by holyreki July 31, 2009 6:52 PM PDT
My wife's iPod just got stolen out of her car and I'm trying to talk her into waiting for the zune hd. This way we can both get one and finally rid ourselves of iTunes on all our computers, expect the Mac of course
Reply to this comment
by kormiko July 31, 2009 7:19 PM PDT
I like my Zune. I'm glad it's not a phone. If I want to have my Zune over a friend's house playing music or a video during a party, I can still have my phone on me in order to get calls without interrupting the music.

Zune software has greatly improved since it's first version, but there are still some bugs in it. I sometimes delete items or move them to different folders, then the empty folders are still shown in the Zune software (even if they are gone completely from the hard drive). It's not that big of a deal since it's not like that in the actual Zune hardware, but it's kind of an annoyance. They need to get more quality control going on at Microsoft.
Reply to this comment
by cbaisa August 5, 2009 10:06 AM PDT
i agree! the iphone would never work for me because i share music in this way so frequently. my zune is where the music comes from at any of my friends parties because i can take requests and download them using my subscription over the wi-fi. it's like having an on demand dj booth in my pocket. my friends don't like interface but that's because they're sheep who've never known anything other than the iPod. the new one looks supe-slick too.

next to iTunes i prefer the Zune software because the functionality is about the same but Zune looks better. I love mixview and all of the music discovery tools built in. I have a subscription and am a happy camper.

i am a zune goon
by F_Cloud July 31, 2009 8:20 PM PDT
That's a beautiful device. Good work, Microsoft. Now ... does it play games ....
Reply to this comment
by SuPaGrAm August 1, 2009 8:48 AM PDT
It's supposed to have ie for wifi surfing, and there are rumors of flash support so you may be able to play some flash games.

And it's windows mobile at heart so yes, there will be downloadable games.

Here's hoping the sound quality is better than iPod! Also custom sound settings would be awesome.
by kormiko August 1, 2009 11:45 AM PDT
My current Zune already plays games.
The problem is ... it only has five (Texas Hold'em, Sudoku, Checkers, Hexic, and a Space Battle game). No way to download any others (as far as I know), but at least these five were free with the Zune. Perhaps that will change with the new Zune coming.

What I want to know is ... will this new software work with the current Zune generation? I'd like to have wifi internet access and new games on my Zune. However, since this new one is a touch screen, I'm wondering if they would even bother updating the older software this time around. I haven't had this Zune for very long, so I hope they don't abandon it too quickly.
by Banshee1990 August 3, 2009 10:52 AM PDT
You can download games on your zune using xna
by CrashPad63 August 5, 2009 10:58 AM PDT
There are communities who have developed games for Zune using XNA, free to download. Look at Zunited for more info.
by Slick1of2 August 1, 2009 1:34 PM PDT
How many GB is it coming in?
Reply to this comment
by dalloman17 August 1, 2009 7:55 PM PDT
Well right now they are saying the same as an IPOD Touch so a 16 or something but it's rumored later in the year, they'll have 64 GB ones! I'm excited to see. If it does support flash, I'll be happy. Does it support flash?
by jp862009 August 6, 2009 7:52 AM PDT
To reply to the original post and Reply the launch models will be in 16 and 32 GB and be in either silver or black with a model rumored to appear later as 64GB
by tracyfulce August 1, 2009 4:34 PM PDT
I can't decide if I want this or not. I think large capacity is my main focus rather than web surfing.
Reply to this comment
by Banshee1990 August 3, 2009 10:54 AM PDT
but if you live in an area with alot of wifi hotspots you can put your favorite songs on the zune and still be able to listen to the other songs via the zune marketplace or other apps that will probably be available and also listen to music found on the internet so what is more important more limiting gb spaces or wifi, it all depends on how you live I guess.
by FutureGuy August 1, 2009 8:37 PM PDT
Put it on sale already. There goes my money.
Reply to this comment
by Pacu102 August 2, 2009 9:09 AM PDT
I'd love to have one, but it has to be high capacity, my 80GB zune isn't full, but I'm no limited person.
Reply to this comment
by X-C3PO August 2, 2009 6:29 PM PDT
My old Zune still no Asian characters support, I won't waste my money for a crippled product.
Reply to this comment
by y2kss66 August 3, 2009 5:59 AM PDT
There are strong rumors that the ZuneHD will have Asian Character support.

http://www.zuneboards.com/?p=vB43070
by manthecanon August 23, 2009 7:15 PM PDT
Yup, don't worry, it's got unicode support and hopefully they will be including that support in the older zunes via firmware update.
by Carrick1973 August 3, 2009 7:17 AM PDT
How do the current gen Zune's sound? I went with the Sony walkman since the sound quality was my primary focus, but the Zune HD looks damn good, so if the sound quality is high, I might just have to get one. 15 bucks a month isn't so bad for what you get I think, but is that 10 permanent downloads per month?
Reply to this comment
by Banshee1990 August 3, 2009 10:58 AM PDT
yes 15 bucks a month gets you unlimited downoads per month but you also get to keep 10 of those songs aka you bought them for freeish you did pay 15 bucks for the service so whatever. The zune sounds way better then the Ipod but from my personal use i cannot say anything about the sony Walkman, but the zunes usually have good quality earphones. You do not have to subscribe with the zune software it is only a choice you can buy the songs for $1 just like you can at itunes this is one misconception that microsoft needs to get rid of from the zune marketplace.
by drbohner August 3, 2009 9:35 AM PDT
Games, Xbox Arcade, and.... Just guessing (since the media doesn't really seem to understand such things). The Arcade Games that are being built for xbox (Indie Games) - are 'supposed to be' built on the same platform as Zune's games are built. Eventually - they are supposed to be interchangeable (though no one actually asks that question - the tech is the same).

The whole XNA Games platform in shared between Zune, Xbox, Games for Windows and Windows Mobile.

The hold up? MS hasn't come out with a simplified way for Gamers to get their games to Zune - you can hit some of the Zune sites - and find the games, but... you have to install the XNA Game platform in order to copy the game to Zune (not ready for prime, yet).

Regards,

(db)

ps - I'd like to be the guy being paid for asking MS/Zune/Xbox and the 'lot' these questions... someone pay me....
Reply to this comment
by Eludium-Q36 August 3, 2009 9:59 AM PDT
Gee Matt, first review you've done ?! A hands-on review without any specs ?! No memory capacity or expansion discussion, no display resolution cited, no pricing. Not very informative or useful.
Reply to this comment
by Banshee1990 August 3, 2009 11:01 AM PDT
all of this has been discussed before the only thing speculative is the pricing to my understand is speculated as being cheaper then the current touch around 249-279 for it but its not for certain
by brandoshido August 3, 2009 10:35 AM PDT
i hope MS doesnt muck this up. It looks great. I love my zune, but hopefully they open an app store or something, because thats what really catapulted the iphone/ipod touch.
Reply to this comment
by MattRosoff August 4, 2009 2:28 PM PDT
Not intended to be a review, just some early hands-on impressions. For more detailed specs, see Donald's preview from May: http://reviews.cnet.com/mp3-players/zune-hd/4505-6490_7-33665869.html?tag=mncol;txt
Reply to this comment
by myles taylor August 4, 2009 3:20 PM PDT
So you saw the good, the good, and the.....good?

No device is perfect, and while I'm impressed with the Zune HD myself, I like to hear the good and the bad. Didn't you have any negative views on the device or where it can be improved for 2.0?
Reply to this comment
by Yelonde August 4, 2009 10:09 PM PDT
No app store = total fail for the zune. In addition, the iPod Touches will come with a built in camera, already making the zune HD outdated.

If microsoft wants to sell this copy of a product, they better do a couple things:

1. Make it a cheap player. This device doesn't come with half the functionality of an iPod Touch, so it better be half the price.
2. Give this device some flash support. My biggest gripe about the iPod Touch/iPhone was that apple has stubbornly refused to put flash on the thing. Considering that many websites use Flash for access, it would be a very good option to have a lite version of flash running on the Zune HD. Apple would have to combat that sooner or later. If the Zune HD got it first, Apple would have to get it as well.
3. Allow the UI to be modified. Springboard on the iTouch was an excellent program. Apple isn't allowing it officially. If microsoft could do the same by allowing modified icons and UI interface, it would be a great way of showing off your personality.
4. Integrate the Zune Jukebox into Windows. OSX did it with iTunes, and this encouraged iPod adoption. If Microsoft does the same, I am sure that the zune would get a boost in sales.

IMO zune is still a wannabe product. If they want customers, microsoft better innovate. I have yet to see that from the zune. All the features on the zunes were already on ipods years before. Yes, iPods even had radio and wireless syncing with third party products. Seriously Microsoft, impress me. Add an electric sheep visualizer, Add physical controls and make this an xbox portable, add a projector in the back of the device, give it SD card compatability, just do something that is cool and new.

Do that, and I guarantee that people will buy your product, and the whole idea of "redmond, start your copying machines" will eventually rub off.
Reply to this comment
by CrashPad63 August 5, 2009 11:09 AM PDT
Every company copies others. The great and all powerful Apple is nothing but a couple of products that have already been done for years ahead of it and Apple just repackaged it. Somehow doing a camera on a PMP just doesnt matter to me. The flash support I believe will come.
Now to innovation, the market leading software is very cutting edge. Stylish design, intuitive controls and great discovery tools for "Music" I empahsize music because that has been forgotten by Apple for years now. The sound is much improved over Apple, The music buying experience is very appealing to folks who like a diverse and large diet of fresh and classic sounds.
by Bigbadbikernerd August 5, 2009 11:33 AM PDT
Just because two products have some similarities does not make one a copy. Microsoft's subscription model is definitely an innovation that everyone seems to bash as "renting" music. What you get is all the music you can download for $15 and you get to keep 10 of the songs per month even if you cancel the subscription.

It sounds like all the details haven't been worked out for flash, but I would bet this becomes an option.

Believe me, Apple wasn't the first to create an MP3 Player, they just did an excellent job of doing it. Just as the iPod evolved, I think this new Zune will evolve into a wonderful PMP.
by faraneh August 4, 2009 11:47 PM PDT
i really love it !
Reply to this comment
Showing 1 of 2 pages (36 Comments)
advertisement

E-tailers linked to 'scam' blame customers

Priceline, Classmates.com, and Orbitz say customers should read the fine print before complaining about being charged to join loyalty programs they didn't want.

The 411 on early-termination fees

Verizon Wireless has doubled its early-termination fees for smartphones, but what does it mean for the rest of the industry?

advertisement

About Digital Noise: Music and Tech

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995 and reviewed the first Rio MP3 player for CNET.com in 1998. He's also a bass guitarist and an avid collector (and digitizer) of LP records. DISCLAIMER: This blog contains the personal opinions of the author and does not necessarily represent the opinions of his employers or of CNET Networks. As an IT industry analyst, the author occasionally agrees to nondisclosure agreements from Microsoft or other companies, and he will not violate the terms of such agreements on this blog.

He is a member of the CNET Blog Network and is not an employee of CNET.

Disclosure.

Add this feed to your online news reader

Digital Noise: Music and Tech topics

advertisement
advertisement

Inside CNET News

Scroll Left Scroll Right