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February 17, 2009 7:10 PM PST

Facebook polls users on service terms update

by Harrison Hoffman

The recent uproar over Facebook's changed terms of service has been significant.

Even after CEO Mark Zuckerberg issued a statement on behalf of Facebook regarding the issue, it appears that Facebook wants more feedback from its users. Facebook has begun to run a poll in its users' News Feeds, asking them their opinion on the TOS change. The poll gives three options: no, I don't know, and yes.

The introduction of this poll by Facebook is interesting for a couple of reasons. First, and most obviously, the mere existence of the poll seems to suggest that Facebook is considering changing its terms of use. At the very least, it looks like it is willing to look at user feedback on the decision, potentially affecting what they do in the future.

Second, this is a great usage case for its newly introduced polling system that Facebook talked about at Davos. The poll features live results, as seen in the screenshot below, but unfortunately, the user cannot access these results again after they have voted.

Facebook's users give a resounding "Yes."

As you can see, the Facebook community is speaking loudly on this issue. The votes are leaning toward "Yes," with a significant portion being uninformed about the issue and answering "I don't know."

The users who think that the TOS should remain the same only account for 6 percent of the total user base. It's great to see that Facebook, at the very least, wants to hear what their users are saying. Hopefully, we will see more creative uses of the polling system in the future.

Harrison Hoffman is a tech enthusiast and co-founder of LiveSide.net, a blog about Windows Live. He is a member of the CNET Blog Network, and is not an employee of CNET. Disclosure.
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by Just_Jack February 17, 2009 7:38 PM PST
I hate to admit I use FB (clearly I'm not a cool kid), but I'll be damned if I can find this alleged poll anywhere on FB. Come on, Harrison, where's the link in the article?
Reply to this comment
by harrisonh1 February 17, 2009 7:39 PM PST
Hey Jack,

Sorry, no link. I would have if I could get it. It just appeared as an item in my News Feed.

--
Harrison
by nixermac February 17, 2009 8:17 PM PST
Even if fb were to take the poll, I am skeptical of their intent now more than ever. As i posted earlier, they have been storing personal info for long enough and this change of TOS is no good.

Frankly, my thought is what good is a million connections on fb when all you really care for is a few you personally know and care for.
Reply to this comment
by jeromey.shannon February 17, 2009 8:39 PM PST
They should have had a "I don't know what you're talking about" option. I think that would get the most votes from the average Facebook user.
Reply to this comment
by Grifter02 February 18, 2009 6:48 AM PST
Ummm.... didn't you just read the article? The choices were "No," "Yes," or "I Don't Know."
by DrStrangelove23 February 17, 2009 8:46 PM PST
I think they should also include a means to DELETE your account, rather than "Deactivate" it! Wouldn't be the least bit surprised if they start a new business model selling your info to employers as part of a background check!

Check this link out, as it really is frightening. A bit on the conspiracy theory side, but still...
http://www.youtube.com/watch?v=ZMWz3G_gPhU
Reply to this comment
by identity-theft-expert February 17, 2009 8:49 PM PST
Harrison -
Have you compared the old and new Facebook TOS's?

It would be helpful for people to know generally what Facebook changed and how it affects their privacy on Facebook.

I will say that there are a lot more than 38% of Facebook users who do not know what the TOS changes are. Not many people have the time or inclination to read TOS agreements much less compare old and new versions. I am guilty of this myself.

Thanks -
K
Reply to this comment
by harrisonh1 February 17, 2009 9:04 PM PST
K,

I decided not to review that aspect of the story here since it has been discussed at length elsewhere. See http://consumerist.com/5150175/facebooks-new-terms-of-service-we-can-do-anything-we-want-with-your-content-forever for all the information that you could possibly want on the subject.

--
Harrison
by cbaisa February 17, 2009 9:43 PM PST
why on earth would i want facebook to co-own all of the stuff i put on the website? now, thanks to some of the changes to the TOS, facebook says it co-owns all of my pictures. screw zuckerberg.
Reply to this comment
by bonochromatic February 17, 2009 10:47 PM PST
Yup, I can't find this poll in my news feed anywhere. Probably when they saw that 56% of people support reverting to the old TOS, they removed it - that's exactly the kind of idiot move Zuckerberg is known for.
Reply to this comment
by TheNextCorner February 17, 2009 11:37 PM PST
Facebook just posted a message at the top of your newsfeed: Over the past few days, we have received a lot of good feedback about the new terms we posted two weeks ago. Because of this response, we have decided to return to our previous Terms of Use while we resolve the issues that people have raised.

The Blog seems to be down, or my wifi is buggy!
Reply to this comment
by bonochromatic February 17, 2009 11:48 PM PST
VICTORY! Facebook is temporarily rolling back it's new TOS - Delete your Facebook account now, while you still can!!!
Reply to this comment
by Hep Cat February 18, 2009 2:14 AM PST
Poll, hell. They've got an apology up now.
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About The Web Services Report

Harrison Hoffman is a tech enthusiast and co-founder of LiveSide.net, a blog about Windows Live. The Web Services Report covers news, opinions, and analysis on Web-based software from Microsoft, Google, Yahoo, and countless other companies in this rapidly expanding space. Hoffman currently attends the University of Miami, where he studies business and computer science.

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