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February 11, 2008 5:01 AM PST

Bitten by Leopard

by Peter Glaskowsky

I've been using an Apple MacBook Pro for a little over a year now, and I'm pretty happy with it.

Apple's new Mac OS X Leopard

Apple's new Mac OS X Leopard

(Credit: Courtesy of Apple)

I didn't immediately upgrade to Leopard, the new version of Mac OS X, when it shipped back in November for reasons I discussed here, but last weekend I decided to go for it.

There's a new update coming to version 10.5.2, which according to a release note available to Apple developers includes a raft of bug fixes, but I wanted to upgrade to Microsoft Office for Mac 2008 as soon as possible, so I figured I'd just go ahead and upgrade OS X at the same time. (I'll probably post a review of Office 2008 sometime soon.)

The OS upgrade process appeared to go well, but when I tried to log in, Leopard said it wasn't able to access my home folder. I use Apple's FileVault security technology, which stores my home folder in a virtual disk image that is encrypted using the Advanced Encryption Standard (AES). FileVault protects my data if the machine is stolen, and I regard it as an indispensable feature of Mac OS X.

Unfortunately, Leopard wasn't happy with the disk image for my home folder, and simply refused to open it.

I wasn't expecting this problem, but I was prepared for it. I made a backup of the machine just before starting the upgrade, and I also maintain a secondary user account without FileVault in case of problems with the primary account. I logged into that other account and discovered on the Web that other people have seen exactly the same problem.

Apple published a tech note suggesting that this problem is related to passwords of 8 or more characters-- my passwords are all a lot longer than that, and so should yours be!-- but the complex procedure described in the note for solving the problem didn't help me.

Ultimately I had to delete and recreate my primary account then copy my files from the disk image into the new home folder. It turns out I'd have wanted to do this anyway, since Leopard introduces a new approach to FileVault that works better with Time Machine, Apple's new backup program.

Everything worked properly when I was done, but this was a slow, awkward procedure that most ordinary users would never have been able to handle. I just wish the Leopard installer had checked for this condition and done all the necessary work directly.

With Leopard running at last, I was able to get Office 2008 installed, and I'm slowly working through a number of small issues-- learning how to work around a minor bug in the new version of Apple's Mail program, upgrading some third-party software I use, etc.-- but generally I'm happy with the upgrade. Leopard seems a little faster overall, and Time Machine is great. It gives me a lot of confidence that my data is better protected against software and hardware failures.

I'm also making periodic complete backups in case I get bitten by any major new bugs in Leopard or Time Machine, but I don't expect anything like that.

I may have additional comments, especially after the 10.5.2 update... stay tuned!

Peter N. Glaskowsky is a computer architect in Silicon Valley and a technology analyst for the Envisioneering Group. He has designed chip- and board-level products in the defense and computer industries, managed design teams, and served as editor in chief of the industry newsletter "Microprocessor Report." He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.
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by stpieblogs February 19, 2008 8:59 PM PST
I've been scared to update any Mac OS since my laptop crashed last year during a software update. All of my music, photos, portfolio work - everything - poof, gonzo. My heart was darker than my screen. Leopard's received little fanfare, and I don't know when I'll finally step up and update.

On a completely unrelated note...

Seeing as how you're on top of tech trends and whatnot, I wanted to drop a quick note about Sprout, a new intuitive newsreader that sends content to the user based on their personal preferences. There's a free trial on now, was wondering if you'd give it a shot. You can find the trial here: www.yoursprout.ca.
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About Speeds and Feeds

Silicon Valley-based computer architect and chip analyst Peter N. Glaskowsky attends a variety of industry conferences throughout the year to meet with industry thought leaders and dig into the future of computing technology. In Speeds and Feeds, he analyzes trends in system architecture and interface design, as well as market and political pressures surrounding those trends. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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