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November 30, 2007 5:01 AM PST

The Gizmo Report: Amazon's Kindle ebook reader (part 1)

by Peter Glaskowsky
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I wrote about Kindle when it was announced, and again when it arrived, but all of that was just warmup. Today I'll be providing a genuine review.

Amazon's Kindle e-book reader

Amazon's Kindle e-book reader

(Credit: Amazon.com)

I've had my Kindle for eight days now. I've bought eight books for it (well, seven plus a short story) and read three of them, installed over 90 other free ebooks, spent time browsing the Web, and... I actually read the manual. On the Kindle, naturally.

It's a good thing I ordered mine so quickly, Amazon's web page for Kindle says they're sold out and they don't even know when they'll get more.

I like it. I like it more than my Sony Reader, which I've blogged about several times as well (here, here, and here). Kindle's bigger and not quite as easy to hold, but it's a lot faster-- faster to start up, faster to sleep and wake, but most critically, faster to turn pages.

At its fastest, with simple text or RTF documents, the Sony gizmo is a little slower at page-turning than Kindle, but at its worst, the Reader is painfully slow-- several seconds for even mid-size PDF documents. Kindle doesn't support PDF files natively at all, but Amazon will convert them for you if you like. That's the theory, at least. I took a PDF file that I'd created for the Sony Reader-- with the same dimensions as the screen it shares with Kindle-- and emailed it to Amazon's conversion service. It still hasn't shown up. (HTML and TXT files I sent did show up, though.)

I've also established that some reviews (like this one from PC Magazine) were a little too quick to condemn Kindle based on misunderstandings. You don't have to pay Amazon to convert your PDF files (you can email them to @free.kindle.com for free email delivery; you then install the converted file via Kindle's USB interface).

Similarly, some reviewers have complained that it's impossible to buy Kindle books if you're not in the US (where Kindle can access Sprint's EV-DO wireless service). In fact, you can buy a Kindle book, then go to the "View Your Media Library" option in your Amazon "Your Account" page. Your new book will appear on the Downloads page, so you can download it and install it over USB... anywhere in the world.

You may be wondering why I bought so many Kindle books. One was a book I've read in hardcover, and I wanted to compare that experience with this one. Three just looked interesting, my usual reason for buying books. And the other four were just cheap! If you visit the Kindle Books page on Amazon and sort by "Price: Low to High" you'll see three books priced at just one penny each plus hundreds (maybe thousands-- Amazon won't show them all this way) for under a dollar.

Actually, many of those are just short stories, priced individually. But that's nice. It's the literary equivalent of selling individual tracks on the iTunes Music Store. Today we may take for granted that we can buy one track from almost any album in the world, but before digital music, we didn't have that much freedom. Amazon's Kindle service doesn't yet have the breadth of iTunes, but over time, it may get there.

The other big thing about Kindle is its free wireless Web browsing. I can't think of any way this is a good deal for Amazon, but it's a great deal for Kindle users. Kindle's Web browser is pretty weak by traditional standards. Amazon calls it "basic", but I think "weak" is more accurate. Still, it'll show you the text from any Web page, and medium-size images are generally understandable.

Dynamic content (Flash, Java, etc.) isn't supported at all due to limitations in Kindle's display technology. But if you're out and around with your Kindle and need to do a quick Google search, it'll get the job done.

I can already tell I'm going to have to write this in two parts, but let's see what else I can add here. Oh, some shortcomings:

The home page on Kindle is a flat list of all your books. If you have an SD card in there, you could have a hundred pages of books, too many for this approach.

Books don't open to the cover by default; they open to what someone defined as the first page of real content. But you may miss the author's preface or other key information. This was a poor choice on Amazon's part.

I deliberately filled up the on-board memory with a bunch of free Mobipocket-format ebooks, then tried to buy a book. The download failed. I deleted a couple of the free books to make room, but I couldn't retry the download from the Kindle. I had to log into my Amazon account from my Mac and retry from there.

As far as I can tell there's no way to print anything from a purchased ebook. Kindle has no printer interface, and a purchased Kindle book can't be opened in any software on a Mac or PC. That's a major pain. I have no intention of printing a whole downloaded book, but it'd be nice to be able to print a page here or there, especially from non-fiction books.

Similarly, it'd be nice to be able to read my Kindle books on my Mac where the screen is bigger and brighter. The Sony Reader comes with a Windows application that can do anything the Reader can do-- and more, such as searching and printing. Amazon needs to offer a similar application.

The power, USB, and earphone jacks, and the volume buttons, should not have been placed on the bottom edge. If there's a cable plugged into Kindle, you can't rest the gizmo on that edge on your lap or a table in front of you. Bad industrial design, I think.

But you know, the overall design-- likened by some wiseacre to the Pontiac Aztec-- no longer bothers me. I think someone at Lab126 (the Amazon subsidiary responsible for Kindle) was just trying too hard. Maybe the designer thought that "edgy" designs require, you know, sharp edges.

I could do without the weird shape; the Sony Reader is much nicer in that respect. But the shape no longer catches my attention. Instead, I just look forward to grabbing the thing and doing some reading before bed. Which is what I'm going to do now. I'll be back in a couple of days with Part 2 of this review.

Peter N. Glaskowsky is a computer architect in Silicon Valley and a technology analyst for the Envisioneering Group. He has designed chip- and board-level products in the defense and computer industries, managed design teams, and served as editor in chief of the industry newsletter "Microprocessor Report." He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.
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by robbie.ancel December 5, 2007 1:56 PM PST
I just found your review update.
Thanks for investigating the buy/download option. That means I can buy one when they become available again. I am suprised that Amazon did not make this option clear. On enquiry they told me it was totally cell networked based in US which would make it un- usable outside US.
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by robbie.ancel December 5, 2007 2:00 PM PST
Ha Ha,
I just went to order a KINDLE and they will not sell outside USA. How frustrating this digital world. robbie ancel . new Zealand.
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by robbie.ancel December 5, 2007 4:47 PM PST
I also thought ... If you order a book via website in US, then when the 'K' is switched on it Auto downloads the purchased book. Out side of US presumably the 'K' would be 'trying' to make a cell connection all the time.
I am plotting this sheme of getting a US friend to buy and send me one-but paranoid it will be a dead duck outside US.
by Peter N. Glaskowsky December 7, 2007 1:59 PM PST
Yes, you'd probably need to buy one through an intermediary. I expect you'll see them on eBay and other sources before long. I don't know how Amazon handles the change of registration, though. At least you're likely to need an account on Amazon's US site.

As for the wireless, you would want to leave Kindle's wireless turned off when you're not in the US. It won't work, but it'll probably drain the battery searching for a connection.

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by Favesis December 22, 2007 2:55 PM PST
I very much enjoyed your review of the Kindle, and was especially intrigued by the usability and convenience this device provides for readers and their favorite sisters.
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by ZaZg January 6, 2008 6:04 PM PST
You write:

"Similarly, some reviewers have complained that it's impossible to buy Kindle books if you're not in the US (where Kindle can access Sprint's EV-DO wireless service). In fact, you can buy a Kindle book, then go to the "View Your Media Library" option in your Amazon "Your Account" page. Your new book will appear on the Downloads page, so you can download it and install it over USB... anywhere in the world."

Not so true. While it is possible to have a Kindle shipped to a US address and then import it in Canada, for example, Amazon will not ship the Kindle to a Canadian addresse. But it gets worse.

After reading your review, I went and had a try at buying a Kindle book from Amazon. Well, guess what? I need to have a credit card with a US billing address (in other words, a credit card from an American bank, which requires a permanent US address, unless you're in a big firm with offices all over the place). It's not the EVDO that's the problem anymore, especially now that it's here in Canada,

The problem for us, non US citizens, is that we need to be a US resident with a US credit card with a US billing card to buy from the Kindle bookstore.
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by booklova February 25, 2008 3:58 PM PST
I am thinking about purchasing a Kindle or a Sony reader, however, I would also like the option of gettng (free) books from my library as I do now. I am wondering if either one supports Mobipocket ebooks or Adobe ebooks? Does anyone know? I don't know anyone who has one of these, however, Mobipocket was mentioned in this review. I hate to spend over $300 on a reader only to find out that I need to purchase EVERY book that I want to read. Thank you!!!!!
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by Peter N. Glaskowsky July 23, 2008 1:07 AM PDT
The Kindle handles .mobi files just fine. Sony's Reader supports more different formats but not that one. Click the "Kindle" or "Sony Reader" tags above to see my articles on both platforms.
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About Speeds and Feeds

Silicon Valley-based computer architect and chip analyst Peter N. Glaskowsky attends a variety of industry conferences throughout the year to meet with industry thought leaders and dig into the future of computing technology. In Speeds and Feeds, he analyzes trends in system architecture and interface design, as well as market and political pressures surrounding those trends. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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