DirecTV and TiVo: Together again

Great news from a press release I received today:

EL SEGUNDO and ALVISO, Calif., Sept. 3 /PRNewswire-FirstCall/ --

DIRECTV, Inc. (Nasdaq: DTV), the nation's leading satellite television service provider, and TiVo Inc. (Nasdaq: TIVO), the creator of and a leader in television services for digital video recorders (DVR), announced today that they have extended their current agreement, which includes the development, marketing and distribution of a new HD DIRECTV DVR featuring the TiVo(R) service, as well as the extension of mutual intellectual property arrangements.

Under the terms of the non-exclusive arrangement, DIRECTV and TiVo will work together to develop a version of the TiVo(R) service for DIRECTV's broadband-enabled HD DVR platform. The product will support the latest TiVo and DIRECTV features and services, including TiVo's Universal Swivel Search and TiVo KidZone. TiVo will develop the new HD DVR for an expected launch in the second half of 2009.

I had a TiVo HD DVR (the Hughes HR10-250) that worked with DirecTV's original HD channel lineup, but when DirecTV adopted the new H.264 technology to provide more channels, the HR10-250 became effectively obsolete.

I've previously explained why I've been so disappointed with the replacement DirecTV HR21-700 DVR and, more generally, with the way DirecTV pushed this product on its customers without offering the superior alternative of a true TiVo DVR.

As I mentioned in my HR21-700 review, I suspect that one of the reasons that DirecTV's DVRs are somewhat feature-deficient compared with TiVo DVRs is that TiVo, as a pioneer in the development of DVR technology, owns a lot of intellectual property in this area, and DirecTV chose not to license the necessary patents.

I don't know how extensive TiVo's patent portfolio really is, or whether it could have strong-armed DirecTV into being more cooperative during the launch of the new HD channels. The two companies have a history of working together, however, and I'm very glad they finally found a way to work together again.

It's too bad we have to wait so long before getting new DirecTV TiVo boxes. I still don't really like this HR21-700, and I'd replace it tomorrow if I could, but it'll have to do until the new TiVo DVRs show up. I can hardly wait.

[ssg978]

Peter, I'm curious to know if you have been experiencing the major software glitch on your HR-21. Although not publicly announced, I have had three employees, including a high-level supervisor inform me that the company is well aware of the problem, but as of yet has no way to mitigate it.
The problem arose on thousands of HR-21 on August 20th, and either severely limits or prevents the DVR from recording HD channels. It will appear that it is indeed recording, however upon playback, the viewer sees a gray screen and the "Save/Delete" window pops up. Additionally, if you manually start a recording on an HD channel and try to switch channels, the gray screen appears again with the "771" error code appearing.
I've been both calling and writing DirecTV for over 2 weeks now and they still have no estimate for a resolution. Perhaps the renewal of the deal with Tivo, Who made a darn good product for DirecTV, will bring a higher level of dependability in the equipment and to DirecTV.
I've posted all the details at a blog at http://hr-21failures.blogspot.com
Thanks for the excellent reporting!

[Peter N. Glaskowsky]

I haven't seen that problem.

I've had a few instances where the receiver went into one of its various glitch modes before or during a recording and the recording was entirely or partially unviewable, but I've never seen a gray screen or a 771 error.

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