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June 13, 2008 11:54 AM PDT

If it can't find a solution, Google should kill YouTube

by Don Reisinger

Do you remember the good ol' days of YouTube? Back when a private company owned it and you could post and view whatever you wanted up there and no one would say a word because, well, it was practically bankrupt and copyright owners knew they wouldn't get anything out of a lawsuit? Those were the days, weren't they?

Now, after a $1.65 billion buyout by Google, YouTube is not only a veritable junkyard for all the crap we didn't watch a couple years ago, but a bloated mess that costs too much to operate, has a huge lawyer target on it, and barely incurs revenue.

And to make matters worse, Eric Schmidt, the CEO of Google, has no idea what to do about it.

Speaking to The New Yorker, Schmidt said that it "seemed obvious" that Google should be able to generate "significant amounts of money" from YouTube, but so far, it has no idea what to do.

"The goal for YouTube is to build a tremendous community....In the case of YouTube we might be wrong," he said. "We have enough leverage that we have the leverage of time. We can invest for scale and not have to make money right now, he said. Hopefully our system and judgment is good enough if something is not going to pay out, we can change it."

But is changing it really the best idea? Since Google acquired YouTube, the company has tried desperately to make something, anything, from its $1.65 billion investment, but so far, it has failed miserably. Of course, it thinks that 'pre- and post-roll' advertisements may work, but the company isn't too sure.

And therein lies the rub. If Google is unsure of how it can turn a profit on YouTube and it still has no idea if it will be able to get a return on its investment, why shouldn't it cut its losses and do something drastically different?

Now I know that you're probably thinking that I've lost it and my editor overlords will finally put me out to pasture, but think about it for a minute: why should a company that overpaid for a service continue to dump significant amounts of cash into it (not to mention spend millions on copyright lawsuits) if it has no chance of creating a valuable revenue stream?

Obviously Schmidt is doing all he can to allay shareholder fears over the YouTube debacle, but the very fact that he said anything about it is telling. And to make matters worse, Google's ad revenue on YouTube is so low, it's not even material to the financial statements. In other words, if Google is making anything with YouTube, it doesn't even matter.

Let's face it -- the YouTube acquisition was a major blunder and regardless of how successful the company is in other areas, there's no reason to suggest advertisers are willing and ready to place ads on videos of 18-year olds shooting milk out their nose or 80-year old men mooning a parade.

As far as I can tell, much of the online advertising money is going to sites like Hulu where the content is controlled, the shows are regulated, and the demographics of the audience are easily obtained.

How does YouTube and its content compare? The audience is huge, but it's filled with a diverse set of people who generally view a select few of the more popular videos; the videos are barely regulated; and the content isn't controlled in the least. Why should any advertiser want to send cash to a service like that?

Now I understand that Google wants to be a major part of the boom in online video advertising and I can't blame the company for it. But doesn't it understand the average company that's trying to make people want a given product? It's as if Google believes that sheer popularity is the only factor that advertisers use before they start throwing cash around.

But what about perception or target audience? Did Google forget about hitting the right market segment or putting ads in the right place at the right time?

Now, I should note that this doesn't mean that YouTube won't find itself advertisers. Certainly there are companies that would be more than happy to spend money on YouTube, but what kind exactly? Will YouTube become the dump of advertising where strip clubs and brothels will advertise on sexually-oriented videos and unknown politicians will sell themselves on left- or right-leaning clips? I certainly don't see Johnson and Johnson sending ad dollars to YouTube anytime soon.

Lost amid the shuffle, though, is the question of ad dollars itself. How does Google monetize YouTube on videos that you create? Sure, it figured out the online business, but video is a totally different game entirely and without creative control over the content, ads may be found on videos that could leave a bad taste in Google's mouth and yours.

Beyond that, YouTube costs Google millions each month and I'm just not sure how long the company really wants to maintain that loss until it follows a new course.

Killing YouTube would obviously be the last resort and I think there are a few options Google has before it's forced to pull the plug. But if it can't find a way to regulate some of the content that will host ads and it doesn't attract high-paying advertisers, it's sitting on a billion dollar mistake that keeps draining cash from its coffers with each passing day.

YouTube was the greatest blunder Goolge has ever committed and it better act quickly if it wants to turn it around. But if it can't right the ship over the next few years and advertisers start spending more cash elsewhere, YouTube will be nothing but a repository for people to upload crappy videos that have no commercial viability. And for Google, that's unacceptable.

Google is trying to run a business that is responsible to shareholders. And while it may have the cash to keep one of the world's most popular sites running now, popularity of a website, in and of itself, should not justify its operation. If the company is losing millions each quarter, I simply don't see why it should keep it up.

It may sound ludicrous to shut down such a popular site, but we're entering a new generation of entertainment in the online space and pageviews don't always mean success any longer. Especially if a company is spending millions just trying to keep a website alive.

I would love to see YouTube survive, but business is business, and if Google can't turn things around, I simply don't see any other option for Schmidt and company.

For more on what Don is up to, follow him on Twitter by clicking here!

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

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Add a Comment (Log in or register) Showing 1 of 2 pages (45 Comments)
by TheAlpacaHerder June 13, 2008 12:39 PM PDT
Amen!
Reply to this comment
by johnsin June 13, 2008 1:11 PM PDT
I second that Amen! The smartest boys on the net.. weren't too smart with that purchase. haha
Reply to this comment
by someguy999 June 13, 2008 1:45 PM PDT
its funny... I was banging my head against the wall when MS didn't buy YouTube... maybe the knew something I didn't (and apparently Google didnt' either).

That's probably not the case as MS did just recentlly buy that stupid flight search find (which should have been a natural progression from another failed MS purchase, expedia), probably just dumb luck.
Reply to this comment
by cephusj June 14, 2008 3:15 AM PDT
You guys lack vision. Their acquisition was about a lot more than cha-ching! They understand convergence yet they cannot monetize off of it without turning off consumers as of yet. NOONE is making money off of streaming. NOONE. Why should Google destroy a company because its not profitable at the moment. How many other companies have unprofitable pieces. Grow up, shut up or face up.
Reply to this comment
by voxblade June 15, 2008 12:40 PM PDT
good job by the way if youtube shuts down their going to boycott Google
by TheAceManHimself June 14, 2008 11:06 AM PDT
cephusj... What is the best part about your comment? The last sentence. This is good language for people who think the way you do. And comical compared with the insightful begining. So they did this acquisition for convergence, according to you. I guess that is why aol + time warner merged too? Or why Chrysler + Daimler-Benz merged? Convergence is a great justification for a million dollar loss plus, good justification for the jobs that are lost too
Reply to this comment
by QHoT June 14, 2008 1:04 PM PDT
An insightful article. Google must make a decision soon and they have lots of proposals on their desks.

It is about money, plain and simple. The original community that once existed is so small that it would be wise for them to find a safe haven soon.

There are a few people in the Executive Offices of Google that refuse the one proposal that would put them on the road to making money. Pull the plug on the "private" setting and nearly 50% of the content would disappear. Doing so would make the advertisers very happy :)

Don, you have put down a number of great points in your article. The shareholders are listening and will force the Executive members to make a choice. Why would anybody put their money into a product, that is draining resources and dollars, from other great products from Google?

Members of CNET remember what happened to the original mp3.com. Google is now facing the exact same choice. YouTube as it is, cannot and will not ever make money for the shareholders.

Sorry kids, it does cost shareholders money for you to let your cat play a piano for 10 seconds. Shareholders are those people who put their own money into Google and most are currently not amused.
Reply to this comment
by voxblade June 15, 2008 12:43 PM PDT
those aren't the only videos people come to share thoughts ideas and even drum solos .laughs giggles tutorials and many more then just that you will never understand the fredom
by ratssniff June 14, 2008 2:10 PM PDT
ok thinking about this logically its not like they actually SPENT 1.6 billion dollers on you tube they simply gave them that amount in shares. shares of big companys go in the profit ratio of 10 years so if google are wrth 10 billion then they gave away 16 percent to owners of youtube then they would have 10 years to make back 16 percent of revenue that google is worth to make it a good deal meaning that if you tube were to double the value of google then the deal would have been hugely worth it. IT WAS A SHARES DEAL so it would take 10 years or more to end up paying that much to them due to profit share. withing that time as they already have they will surely come up withways to make up 16 percent of the company possably by promoting google .com and its services alone
Reply to this comment
by jamey1974 June 14, 2008 5:34 PM PDT
YouTube is one of the internet's greatest inventions. The article is well written but haven't you heard of not giving up and hanging in there,especially if you have good product. They sell commercials for TV. and everyone I know just skips them or goes to the next channel. You Tube can sell bulk-ads.Sell the ads and put them in the corner.They can also charge subscription fees for up-loaders only.Say 14.95 per month. Many of us will still pay.Free to watch.Subscribe to Upload.With the audience.Google can make it work.Break even on subscriptions and profit on the ads.It can be done.We see the screen.We skip radio and T.V. ads. If everyone thought like our parents who always say "It wont work" We would have nothing.We'd still be playing record players.
Reply to this comment
by Lerianis June 17, 2008 2:05 AM PDT
Sorry, but I've talked with some of the big anime uploaders on YouTube, and they have said they wouldn't pay ONE CENT to upload something to Youtube. Not one cent.
What they need to do is to ink deals with the big television companies, take themselves out of the television companies sights by paying them a small amount for their shows, and put some advertising on the site...... maybe a 'pre-viewing' ad.
by ayoung45 June 18, 2008 2:31 AM PDT
i think if youtube make people pay a subscription to upload videos, they would just look to somewhere else since there are many other video streaming sites that do it for free. Then youtube would definately go down the drain, and i hope that doesn't happen.
by voxblade June 15, 2008 12:37 PM PDT
youtube is was not made for ads but sharing and some videos aren't crappy .youtube was originalally a free site with no revenue just freedom dont put ads on youtube.Plus people hate tv ads
Reply to this comment
by e1zish January 23, 2009 10:03 AM PST
YouTube is still a free site.

If Google wish to make money out of the website they should make a YouTube premium offer, that allows you to do more, for example they could make it possible to download the videos that users would have the option to make downloadable. (Yes, I know there are already programs like RealPlayer that can download them but hopefully the honest people would pay for this right).
by 143diamante June 15, 2008 2:22 PM PDT
They could destroy it but another similar site would spring up just as fast. Youtube is the antithesis of commercialism a place where true expression can be heard. Very threatening to big brother, the conglomerate of media corporations and the perpetually conditioned and encapsulated mind. Yes there is some questionable and vulgar material, copyright issues, but the educational material amassed is a beautiful phenomenon and a breath of fresh air to the profit driven commercial television. This article speaks as if it is a disease that needs to be cured or more accurately a world that needs to be silenced, censored and hypnotized by mindless entertainment and eternal consumerism.
Reply to this comment
by vans217 June 16, 2008 5:12 AM PDT
think about it for a minute....

why does that dumb phrase appear in EVERY article i've read by this guy
Reply to this comment
by engfant June 16, 2008 7:54 AM PDT
I don't know who didn't see this coming from the beginning and to think they were going on the whole banner ad route to make the money. BORING. Why are you people worth money again?

The answer is simple yet I won't get any credit for it so why bother?

OK fine. In order for them to make the money they need to realize what You Tube is. It's a talent pool and their job is to weed out all the junk and buy up the rights to anything they deem worthy for higher production.

a 24hour American Idol.

Maybe do just that. You Tube presents American's Next 15seconds of Fame or something along these lines.

People are too greedy is the problem. Why spend money when you have billions and don't really need anymore?
Reply to this comment
by CarynSWE August 27, 2008 3:49 PM PDT
By George, I think s/he's got it!
"OK fine. In order for them to make the money they need to realize what You Tube is. It's a talent pool and their job is to weed out all the junk and buy up the rights to anything they deem worthy for higher production."
That would make YouTube's quality higher, as people put things up with an eye to bigger and better things. Google, are you paying attention?

www.xanga.com/CarynW
by engfant June 16, 2008 8:21 AM PDT
Anyone else enjoy the "hippie talk" on this? Sounds good but forget that THE MAN is paying to keep this thing going. Someone has to.
Reply to this comment
by engfant June 16, 2008 8:42 AM PDT
Anyone else enjoy the "hippie talk" on this? Sounds good but forget that THE MAN is paying to keep this thing going. Someone has to.
Reply to this comment
by matthewlanning June 16, 2008 9:54 AM PDT
This is actually an easier 'fix' than not. As an interactive agency, I *can* tell you that the Google nameplate is a compelling *draw* for major advertisers. However, to advertise with a Branded Profile page on YouTube starts at $500K! We looked into this for one of our clients and this figure was simply prohibitive. Obviously, Google is looking to get some dollars in the coffers to offset their huge investment in YouTube, but this is clearly *not* the way to go about building a business. My friends at Google...just call me. We can help you start paying this investment back.
Reply to this comment
by Renegade Knight June 16, 2008 10:25 AM PDT
"If Google is unsure of how it can turn a profit on YouTube and it still has no idea if it will be able to get a return on its investment, why shouldn't it cut its losses and do something drastically different?"

Reverse the question. What net segments does Google need to be in to be viable as a company as a whole? It may very well be that there are a couple of niche's that don't have a lot of income potential that need to exist to fuel the rest of the company. If YouTube fits that role, then it needs to stay. The question though becomes how to make it feed the rest of the company efficiently.
Reply to this comment
by danielszabo1981 June 16, 2008 3:39 PM PDT
Excellent point by way of logic. Youtube does serve an alternative motive for the company -- millions of references are made to youtube every day by outside media sources (news, other sites with links, myspace pages with links, etc). If ANYTHING, youtube serves as a GREAT way to route people through googleworld.
by kgsbca June 16, 2008 11:44 AM PDT
I don't understand why they don't sell static ads on the side of the page, just as they do on google.com. So they don't make a killing, big deal, since they're not paying for content, it will still at least probably pay for the servers and bandwidth. Since the demographics of random ads would be hard to identify, they might not be able to charge a lot for the ads, but all that will do is reduce the price of the ads. since they are getting billions of views per year, even charging a few cents per view would generate significant revenue, while providing a low cost means of worldwide advertising for small companies. the ads themselves could actually be you-tube videos, which would then spawn additional ad revenue.

Google shouldn't fall into the same "must have giant profits on every product" trap that Intel has. Intel earns most of its profits on x86 microprocessors, especially those selling for more than $100, so it is very quick to kill products that sell for only $5-10, because they don't like the business model. Those cheap chips can still be profitable, but it takes work. You-tube may not be as profitable as google.com, but I don't see a lot of other free google services making any money, either.
Reply to this comment
by eldernorm June 16, 2008 12:31 PM PDT
Boy, talk about make your million today ... by 3:30 or just die...

I can think of one thing right off the bat. There are many videos that are copies of public events or personal input. These would have no copywrite or could be set up to have no copywrite.

I would pay .99 $ to be able to down load the video in mp4 format. Google are you listening??? Just like iTunes. or you can see if you can revenue share with a copywrited video, say 50-50. ???

Just leave them alone for a while. I am sure they will work it out just fine. :-)

en
Reply to this comment
by Composer_1777 June 16, 2008 3:06 PM PDT
Google screwed up buy buying You Tube, because no1 is going to pay for it and Don is right , there is no way to effectively advertise on You Tube, Except by an occasional ad on the homepage. If google changes You Tube it most likely will be a loss, and some other non-profit site will just pop-up and take its place. Even that lame play-boy contest was a flop and if play boy can;t do anything on you tube, the penacle of teen sexuality and scandalous videos, how is anything else going to be successful in You Tube promotional advertising. I could be biased though, seeing as how i am not into internet life. I preferr the Real world , rather than groups of losers suffering from psychological disorders using networking sites to socialize.
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by danielszabo1981 June 16, 2008 3:30 PM PDT
You know, I usually find most of Ron's pieces shallow and not really "informed". BUT, in this case, I think he finally hit close to what I like to call "the mark". When it comes to the bottom line, wall-street is unforgiving and (at best), merciless.

Anyone that wants more than "18 year olds shooting milk out their noses" is usually hard-pressed to find anything of value on YouTube. Moreover, when you finally do find the batch of clips that contain the subject material you're looking for, you have to sort through a ton of crap videos before you can find anything useful (or, if the request calls for it, entertaining). It is a highly unorganized site, and I think Ron nailed the basic premise of YouTube -- Community. History taught us through Orkut (Google's failed attempt at Social Networking) that "Community" alone is not enough to generate revenue. Drilling deeper into the concept of "Community", lets talk realistically for a moment, and I'd like to pose this question for silent reflection -- How the hell could google profit from idiots that pose retarded videos? How could they profit from the people that watch those videos? Do you suppose that that target demo has anything to offer in the way of financial contribution? The answer is a resounding no. Every time. Show me someone that is rich enough to spend lucid drug money on passive online purchases via text ads, who is also dumb enough to enjoy watching the milk-shooters, and I'll show you a president who isn't in Iraq for oil.
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About The Digital Home

Don Reisinger is a technology columnist who has covered everything from HDTVs to computers to Flowbee Haircut Systems. Besides his work with CNET, Don's work has been featured in a variety of other publications including PC World and a host of Ziff-Davis publications.

Don writes product reviews for InformationWeek and is a regular contributor to Processor Magazine. You can visit his personal site at DonReisinger.com or if you would like to email Don with questions or comments, drop him a line at CNETDigitalHome@gmail.com. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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