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November 19, 2009 6:29 AM PST

Best Buy starts Black Friday craze a week early

by Don Reisinger
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In a troubled economy, companies and consumers are looking for any advantage they can get. So it is that Best Buy is jumping the gun by as much as nine days on Black Friday, announcing that, starting immediately, shoppers can get Black Friday bargain pricing on select products.

The electronics retailer says that the come-hither pricing will be offered on "certain models of flat panel televisions." It will also feature reduced pricing on some home-theater products. The deals are available in-store and online.

"Best Buy is committed to continuing to offer a superior shopping experience this holiday season," Best Buy's vice president of home theater said in a statement. "Customers can be confident that they are getting some of the best prices in the industry, as well as the convenience of being able to shop when and where they want either in store or online."

Unfortunately, the selection of products that Best Buy will be offering at a discounted price isn't all that deep. A handful of Dynex-branded HDTVs will have a lower price starting on Thursday. The company will have Black Friday pricing on some Samsung HDTV models starting on Sunday. Best Buy didn't provide much more information on the models or the products that will be reduced in price ahead of the Friday after Thanksgiving, historically a huge day for shopping--and bargains.

Regardless, it's an interesting strategy on Best Buy's part. As a company that doesn't have a major direct tech competitor in the big-box space, it's in an enviable position. But the reduced pricing might be a response to expected deals from online sites, such as Amazon.com, that consistently beat Best Buy on pricing. Either way, Best Buy didn't say why it has decided to reduce prices on the early side.

But we can still guess. So what do you think? Why has Best Buy decided to reduce pricing so soon? Are the deals likely to make you start shopping sooner? Let us know in the comments below.

See also: Be prepared for Black Friday tech deals

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

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Add a Comment (Log in or register) Showing 1 of 2 pages (45 Comments)
by karpenterskids November 19, 2009 6:55 AM PST
I think it's a great strategy.


People like me are chomping at the bit for Black Friday, and now we have the chance to start spending our money NOW, instead of later.


Unfortunately, I'm not in the market for HDTV's, though.
Reply to this comment
by jaguar717 November 19, 2009 8:16 AM PST
Wow, 2nd time I've seen that phrase on Cnet in the last day. It's *champing* at the bit.

Regarding the article, it's not true that Best Buy lacks a direct competitor. Wal-Mart has been moving that direction for a while now, and has really ramped it up lately.

Take a look at any of the stores with the "new look". They don't just have an electronics section, they're devoting a much larger chunk of the store to it, and have gone from a handful of TVs to walls lined with them small to huge just like Best Buy does.

At the same time, Wal-Mart has moved up market while the TVs have gotten much cheaper, so they're no longer selling just a few bargain models, but a much more complete lineup. They don't have everything Best Buy does, but they're quickly eliminating the difference and with better pricing will be a bigger and bigger threat.
by mgwatson November 22, 2009 1:15 PM PST
i bought two TVs at Best Buy last week, and I'm sure I got a better deal than what will be offered Thursday. the local BB only took an extra 20% off all the open-box TVs in the store, which are already 10% off. so, I got a 40 samsung 550 for about $500 and the samsung mothership LED (55b8000) for under $2000, which i am reselling to anyone in indiana/chicago. :) floor model that comes with the receipt and warranty.
by sharonboswell November 26, 2009 6:22 AM PST
Best Buy opens at 5am. I want the Sony Viao laptop for $399 and they said they would have a minimum of 10. Since you are a Black Friday-er, what time would you recommend that I get at the store and park my butt in line?
by DjSandman87 November 19, 2009 6:55 AM PST
My brother and I picked up a Garmin GPS last night at BB that was sticker'd at $499 -- was on sale for $299, and then marked at $279.99. I'd say that's a good deal.
Reply to this comment
by john55440 November 19, 2009 7:02 AM PST
Retailers reportedly ordered less inventory this year, so don't expect to see any "desperation pricing".

As for Black Friday, I'm not into mobs, so I stay home.

BTW, Best Buy talks about buying "either in store or online". I have found that their in store prices are often higher than their online prices.
Reply to this comment
by billd888 November 19, 2009 9:21 AM PST
Online retailers that also have brick and mortar stores frequently charge more for in-store purchases because their overhead is much higher than for online purchases, you shouldn't find this unusual at all.
by cgarrett November 19, 2009 11:34 AM PST
@bild888 So they have more overhead. That doesn't justify two prices. They could just raise their overall prices. I live an hour away from Best Buy. I look up a price online. Then I use their web site tool to find out what store carries the item. Then I drive out to the store and see a different price on the sticker.

When I complain to an employee about the price difference, they pull up "bestbuy.com" on a computer, which is actually an Intranet site tailored to their store (but looks just like bestbuy.com) and tell me that I'm wrong about the price.

When I try and tell them "hey, that's not bestbuy.com," they tell me I'm lying.
by SpeedPsycho November 19, 2009 12:05 PM PST
@ cgarrett

Are you serious? That's ridiculous! I've seen the price differences but haven't had them pull that website crap on me. I guess what can you expect, it's BB. At least you know they aren't lying, they're just ignorant. I ask for advice when I'm there just to see how creative they are, but sometimes it's hard to restrain calling them out when they tell me an HDTV is 1080 pixel per inch or don't know what type of hard drive is in a netbook. Of course, SOME people know what they're talking about, most don't.

Either way, I don't buy there, I look and buy online at half their price...
by lindylopezx3 November 21, 2009 4:27 PM PST
We do price match to our own prices online.

That's why YOU as the customer need to do a little effort on your part,
print the valid ad, and bring it into the store.
As long as it's a valid ad, and we have it in stock, we can honor that price.

Customers nowadays are informed about what they want to buy
and what the features are for those products, don't hesitate to jump on the bandwagon
(in case you think we are being deceitful)

(:
by dowell100 November 19, 2009 7:03 AM PST
Best Buy marketing practices are begining to worry me. This obviously is not true Black Friday pricing, just a come-on.

The fact that they sell some computer models cheaper than others is a worry too--when you realize the computers have less features than the same thing sold elsewhere. The Best Buy models may be cheaper, but they don't offer the features and value you'd get if you bought the same thing on Amazon.

I used to love Best Buy, now I avoid the place.
Reply to this comment
by JerryRiggg November 19, 2009 7:29 AM PST
I'm not a huge Best Buy fan, I've always thought their prices to be high in comparison and I never liked their return policy but a few years ago I did get a couple items there on Black Friday totally valued at about $200 for about $15 factoring in door busters and rebates. This year I'm looking for a Western Digital Caviar Black 1TB internal hard drive and so far they've had the best price at $99. I'm hoping that between now and next Friday I can beat that price tremendously. If not I will probably pay the $99 because chances are it won't go down any cheaper. We'll see.
Reply to this comment
by SpeedPsycho November 19, 2009 12:09 PM PST
Staples is where it's at :) Not nearly the cluster**** of a crowd and it takes ~2-3 years for market prices to drop to what they sell at.

You should check slickdeals.net, I got good 1TB drives on there for $80 many months ago. Almost Caviar Black good.
by C0mmanderB0nd November 19, 2009 7:47 AM PST
Clearly Best Buy is just invoking a "buzz" word like Black Friday to make people think they are getting a better than normal deal.

Truth is Best Buy has been Slashing then Restoring HDTV prices all year to hit their numbers. The downside of this strategy is why would anyone pay full retail for a TV at Best Buy when you just need to wait to end of quarter or a desperate week for them to knock off $1000 on the HDTV you want.
Reply to this comment
by Donniebrasco November 19, 2009 7:57 AM PST
I rarely find a deal at BB that isn't beat by Amazon, Newegg, J&R or any other number of online retailers. I wouldn't expect their "pre-black friday" sale to be much better than what online retailers offer on any given day.

I do think its a decent strategy though. If I were a retailer, I would just pick a day and do the fire sale. Why bother competing with everyone else? Everyone leaks their ad now anyway. You see Wal-Mart has a cheapo TV for $500? Sell a similar one for $500 this weekend.

I also don't get the 5 AM thing. People will show up at Best Buy or Wal-Mart no matter when the sale starts. It could start at noon and it wouldn't matter. How did "earlier is better" become the norm?
Reply to this comment
by HlLLARY CLITON November 19, 2009 8:00 AM PST
I've not bought anything at Best Buy in years, got tired of their scams of offering so called great deals but when you get to the store they were always out. In my experience Best Buy offers nothing one can't get somewhere else.
Reply to this comment
by azadam24 November 19, 2009 8:07 AM PST
Seems like the economy has all the retailers scrambling with discounts, and we consumers reap the benefits! I do nearly all of my shopping online, but thanks to a CNET alert/story, I was forced to make a dreaded visit to a local WalMart a couple weeks ago. Stunningly (and maybe because it is a newer location in a semi-affluent neighborhood), I walked right in 10 minutes before the start of the "Pre-Black Friday" sale (there literally were no lines) and scored my second Xbox 360. This one is just the base arcade edition, so I will piece-meal the upgrades (hard drive etc.), but the HUGE bonus was that I received a $100 WalMart gift card with it! With which upon arriving home I promptly used online to buy/discount a PS3 slim and 2 games (Modern Warfare 2 & Left 4 Dead 2) - which also came with gift cards!! Smokin' deal! So essentially I paid only $199 for my PS3/Blu-ray, and with the additional online gift cards only paid $90 for both of those games! Keep those deals coming retailers! And keep reporting on them CNET!
Reply to this comment
by chrkeller November 19, 2009 8:12 AM PST
I thought one of the better deals with BB was buy two get one free in the videogame section. I walked away with Forza 2, Ratchet Crack in Time and Sigma 2 for $120.
Reply to this comment
by Errr717 November 19, 2009 8:12 AM PST
I agree with dowell100 ... their pricing may be lower but it's not the same model as other store's offerings because they have the manufacturers build less featured products with part numbers unique to Best Buy. Check out online stores or Costco and Fry's if they're in your neighborhood.
Reply to this comment
by dadvk November 19, 2009 8:14 AM PST
For the little extra you pay at Best Buy for factory fresh new items, (not refurbs) like from the net, their knowledge and having that go-to local person after the fact is worth the extra. Also boost your local economy by buying local this helps everyone! They also price match their online prices IN-STORE!
Reply to this comment
by Shell Huber November 19, 2009 8:37 AM PST
Help your local economy?
Chinese made goods sold by kids making minimum wages at stores locate on a highway!
by Donniebrasco November 19, 2009 8:37 AM PST
You shouldn't have to point out to them that they have the same product for less money on their own website. They should already be offering you the lowest price.

I am pretty sure Amazon and Newegg aren't sneaking refurbs past people as "new" products. I would think someone would have blown the whistle on them by now. Meanwhile, I saved hundreds of dollars buying my Samsung TV from Amazon last year compared to Best Buy's pricing.

In addition, unless you buy the extended warranty, places like Best Buy will tell you to go shove it if your TV breaks two days after you bring it home. If not, they demand a restocking fee to act like a responsible party and take back your defective product. I find no "comfort" from buying there.

While I am sure there are plenty of knowledgeable Best Buy employees out there, I have never come across one who particularly impressed me with their knowledge of their product area. When I was shopping for a TV, I hit up AVS Forum for my "expert" advice, and various reviews across the internet. I had all the knowledge I needed to make an informed purchase without having to interact with someone trying to con me into buying a $140 HDMI cable.
by November 19, 2009 10:06 AM PST
I agree 100%!! Everyone forgets that the people working at your local Best Buy are LOCAL PEOPLE!! If their store is doing better, the employees get more hours, it's simple economics. People don't realize what you get when you're buying on-line only. Of course they usually are cheaper, how many people are on that payroll? How many jobs does a retailer like Best Buy create in comparison to Amazon?? Of course there is markup on product, but always remember that they have to turn a profit somewhere. Take a look around at our capitalistic society, everyone is making money, even your pastor at your local church is not working for free. I bet you out there would not be doing your job now for little or no pay. It drives me mad when we everyone wants to compare .Com with a brick and mortar, they are two totally different shopping experiences. If you enjoy not having to hassle with employees, possibly getting a repackaged product, and don't need instant gratification then go ahead and buy on-line. If you want someone to actually help (granted some stores have way better associates than others), get the product now, see it WORKING IN THE STORE, and want someone you can take the product to immediately (even 4 years later if you go the protection plan part) then go to your local BBY. So yes Shell Huber, it is your local economy... LOCAL PEOPLE WORK THERE!! Geez lol...
by JimPratt3 November 19, 2009 8:21 AM PST
I'd rather pay UPS or Fedex the difference in price rather than into my insatiable tax-and-spend state & city government's coffers. Anyway, Best Buy's true 'deals' are almost non-existent. Order from Newegg or Amazon, save the extra money, and have it delivered to your door.
Reply to this comment
by dadvk November 19, 2009 10:44 AM PST
So you want the rich to get richer??? If you lost your job and worked at Best Buy, you would see it in a different light. Also the no interest plans for 36 months do not exist online,
Plus is it in one piece when it gets there? Are your neighbors going to steal it off your porch if your not home when it gets there? What if it's broken in the box? Use your head!
by Donniebrasco November 19, 2009 3:44 PM PST
Really? What a shill this guy is.

Honestly, if you need no interest for 36 months in order to buy a TV, you probably shouldn't be buying a TV.

I've never had any products stolen from my porch. Expensive shipments usually require a signature, and even if it was stolen, I have recourse through my credit card. If its broken, I've been given a shipping label to use and send it back with no cost to me. Much better than the restocking fee Best Buy would probably charge me.
by edcase512 November 19, 2009 8:43 AM PST
Nothing suprising about the responses here.
We read online..we buy online....
Reply to this comment
by chrkeller November 19, 2009 8:50 AM PST
I thought one of the better deals with BB was buy two get one free in the videogame section. I walked away with Forza 2, Ratchet Crack in Time and Sigma 2 for $120.
Reply to this comment
by baxtr November 19, 2009 9:15 AM PST
I agree with most of the comments, your likely to find a better deal at amazon or newegg. I plan on doing most of my bf shopping online. Last year http://tgiblackfriday.com has a huge list of bf deals available for order the night before on thanksgiving. I try to avoid the mob at all costs.
Reply to this comment
by heulenwolf November 19, 2009 9:20 AM PST
Stretching out the deals has two advantages for Best Buy:
1) It keeps consumer attention on their stores for a longer period than just one day trickling out the loss leaders a few at a time
2) It reduces costs by reducing the 4am riotous shopper nightmare that:
a) Often turns away all but the stingiest customers who only want to buy the loss-leaders, the same customers they've been trying to get rid of for the last several years
b) Exposes Best Buy to greater risk of lawsuit as shoppers trample each other
c) Requires more temporary warehousing costs for a single-day build-up of inventory
d) Requires more staffing costs to manage the off-hours crowds
Reply to this comment
by abcd9009 November 19, 2009 9:31 AM PST
No matter how low they get BB will never beat Fry's in terms of price. However, when it comes to service Fry's is not even close to how good BB is in service.

I don't remember when was the last time I shopped from BB or Fry's since I now exclusively shop online for 2 reasons... cheaper deals + no sales tax.
Reply to this comment
by November 19, 2009 10:10 AM PST
Cheaper deals + no sales tax + can't see the product actually working + can't take home immediately + no service (b/c believe it or not, Consumer electronics is turning into a service industry with the product margin compression going on, look at why Circuit went under) = Shopping on line
by SpeedPsycho November 19, 2009 12:18 PM PST
"Cheaper deals + no sales tax + can't see the product actually working + can't take home immediately + no service (b/c believe it or not, Consumer electronics is turning into a service industry with the product margin compression going on, look at why Circuit went under) = Shopping on line"

I'm patient, frugal, and I use my savings to spend elsewhere in local economy. Circuit City had many things pulling it under. And if it's turning into a service industry, then why is Best Buy still around? Haha! I have yet to get shafted after years of buying online. It sounds like you've let the system beat you down, but it still works fine for the rest of us. You're just a big naysayer! :P

I do Black Friday as a challenge though :) I like running for $8 flash drives.
by PCnotPC November 19, 2009 10:04 AM PST
Next year, look for "Black Friday" to start around Labor Day.
Reply to this comment
by morlamweb2 November 19, 2009 10:08 AM PST
I think that this will draw in people who want to scoresome Black Friday deals, but who don't want to deal with the headaches of this "fourth holiday", like crazy-busy traffic, long lines everywhere, and gettin up at the crack of dawn for "doorbusters". I fit in this category.
Reply to this comment
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About The Digital Home

Don Reisinger is a technology columnist who has covered everything from HDTVs to computers to Flowbee Haircut Systems. Besides his work with CNET, Don's work has been featured in a variety of other publications including PC World and a host of Ziff-Davis publications.

Don writes product reviews for InformationWeek and is a regular contributor to Processor Magazine. You can visit his personal site at DonReisinger.com or if you would like to email Don with questions or comments, drop him a line at CNETDigitalHome@gmail.com. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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