September 9, 2008 7:08 AM PDT

No matter what Apple says Tuesday, it'll disappoint

by Don Reisinger
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As Tuesday's Apple event gets under way and journalists from all over the world are waiting with bated breath to see what Steve Jobs has to say, it's abundantly clear that the vast majority of people going and those who read the news, will be disappointed.

No, it's not because Apple will waste time or that all those people are Windows fanboys and want nothing to do with Apple. Instead, it's because Apple, unlike every other company in the technology industry, has created such a hype machine that unless it offers something major like a touch-screen Mac or a new iPhone, it'll disappoint even the most giddy fanboy.

See, the problem with Apple's success is that it's expected to keep up with it. How many times has the company announced a press event, carted Jobs onstage, who then announced a few minor upgrades, only to see less than shining press opinions later on because it wasn't "newsworthy" enough? Probably more times than we can count.

Apple's success over the past few years has revolved around these press events. The company has consistently made huge announcements at Macworld and other assorted locales over the years. But in recent years, it hasn't. Not because it's failing to release good products, but because it's so difficult to create and release groundbreaking products every few months.

But it's Apple's fault that all this happened. The company is big on these events and it does its best to build up the hype around each of them. I can't blame it--it's in the business of good coverage and big profits and the best way to do that is to build up some serious hype.

But because it relies on these events so much, the very thing that makes it successful is also becoming a problem. How can you satisfy the press and make sure that they continue building the hype, while ensuring that the right products are made available at the right time? After all, doesn't Apple have a responsibility to its shareholders first?

So when Jobs takes the stage Tuesday, he'll probably show off some nominal upgrades that the majority of the press will scoff at. But can we really expect Jobs to do anything more than that? He can't come up with new, innovative products every few months and he has a vested interest in seeing existing products succeed.

What's the solution to this dilemma? Evidently, Apple has already made the decision on how to handle it: keep building hype, keep holding these events, and don't worry about some cynical posts about the released products. With a few major announcements every few years, the press will keep coming back.

And who can argue with the logic? It's worked so far and there's no indication, judging by the coverage, that it'll slow down anytime soon.

Check out Don's Digital Home podcast, Twitter feed, and FriendFeed.

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

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Add a Comment (Log in or register) Showing 1 of 2 pages (38 Comments)
by jeitzen September 9, 2008 8:02 AM PDT
Blah Blah. Apple is over rated and a pain in my backside.
Reply to this comment
by hairyr September 9, 2008 8:19 AM PDT
So, how's that Zune doing for you Dude?
by Dalkorian September 9, 2008 9:44 AM PDT
Why are they a pain in your backside? Is Apple kicking it regularly?
by Tom Krazit September 9, 2008 8:05 AM PDT
Didn't you write this same exact column last week? What prompted you to resurrect it today?
Reply to this comment
by Lindsey_Nelson September 9, 2008 8:16 AM PDT
Because he only writes two columns, and that's one of them. Can you guess the other one?
by Valethar September 9, 2008 10:11 AM PDT
Slow news day? Lack of any real talent? Typical DR irrelevance?

Take your pick.
by thelemurking September 10, 2008 5:29 AM PDT
Lindsey, and how many does Tom write? He's basically got Apple fanboy suck up articles down to a science.
by john55440 September 9, 2008 8:11 AM PDT
On the other hand, the Apple Fanboy Media, such as NYT's David Pogue, can be counted on to have irrational exuberance over whatever Apple announces - big, small, or tiny.

As for Apple shareholders, what they want most, is to see a healthy looking Steve Jobs.
Reply to this comment
by parasubvert September 9, 2008 8:12 AM PDT
If every one of these were a grand slam, we'd be desensitized and bored. But it's precisely because many of these events are ho-hum that we keep coming back for more, to see if THIS is the one that will send us over the deep end. Both Apple and the media want drama -- drama means press, it means eyeballs. We want to see our heroes shine, then fall from grace, only to be redeemed.... over, and over...
Reply to this comment
by ObeliskMark September 9, 2008 8:13 AM PDT
This is the typical blog post titled in a controversial way to get people to click on it so it will bubble to the top in Google News. It's purpose is to increase hit counts and help with advertising negotiations. That's all.
Reply to this comment
by sebanole September 9, 2008 8:14 AM PDT
sounds like Tom just owned you..
Reply to this comment
by fairlightus September 9, 2008 8:17 AM PDT
As you are a reporter I would have thought that Steve Jobs is doing his part to keep you in a job.
Reply to this comment
by MorningBit September 9, 2008 8:19 AM PDT
I dunno, Tom.. maybe because today's the announcements day?
Reply to this comment
by kristomints September 9, 2008 8:21 AM PDT
Um, or maybe Apple could hold these events less often, like, only when they have something newsworthy to announce? Not get rid of these events altogether, just not do them like clockwork. You never really explained why they can't do that instead.
Reply to this comment
by Francky B September 9, 2008 8:23 AM PDT
That's the thing, they should keep the big announcements to the minimum and only do them when they do have a major thing to announce. If all they announce today is cheaper iPods, then they've wasted a lot of peoples time.

Let's hope they finally, either announce a price drop on the iMac lines, so to be more competitive with PCs or better yet a quad core iMac, so to finally be a justifiable choice for business owners that need mid class workstations. (Graphic work and such).
Reply to this comment
by asleitz September 9, 2008 8:24 AM PDT
Thats incorrect. David Pogue chews out Apple allot. Maybe if you read some of his articles you would know that.
Reply to this comment
by yankeesawk September 9, 2008 8:27 AM PDT
Hmmn...You seem to be guilty of the same sin you accuse Apple of. You make a big announcement with an attention drawiing headline, then fail to provide anything worthy of the interest. Not trying to be an a** I'm just sick of negative press that really serves no purpose.
Reply to this comment
by rexicon September 9, 2008 8:36 AM PDT
As much of a pain in the arse as these overly hyped events may be to the detractors - at least they well serve the purpose of disseminating the information that Apple wants to get out. I for one will be happy to see some new firmware for the iPhone and the implicit admission that it isn't/wasn't perfect at release.

Apple doesn't need to release a game-changer at every event - at least they have the game-changers to refine and update in the first place.
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by peramica September 9, 2008 8:36 AM PDT
While the general gist of this article is an interesting point, the presentation is awful. It is rife with grammatical errors and poor syntax. I would expect more from a reputable news source.
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by thelemurking September 10, 2008 5:27 AM PDT
LOL!

News.com stopped being reputable when they gave all the fanboys their own blogs. It's funny how Tom calls out Don on posting nearly the same info twice, but Tom is infamous for rehashing Apple blabble day after day. Blogged articles should not make it on the front page nor should they appear in the RSS feeds.
by rexicon September 9, 2008 8:37 AM PDT
As much of a pain in the arse as these overly hyped events may be to the detractors - at least they well serve the purpose of disseminating the information that Apple wants to get out. I for one will be happy to see some new firmware for the iPhone and the implicit admission that it isn't/wasn't perfect at release.

Apple doesn't need to release a game-changer at every event - at least they have the game-changers to refine and update in the first place.
Reply to this comment
by billid83301 September 9, 2008 8:40 AM PDT
Well you could always just stay with Microsoft and for excitement wait for the constant need for patches so that the Microsoft products to be able to work. I wish we could have news reporting that actually reported the news. Apple is not perfect but it is a whole lot better than Microsoft. I don't see you reporting the numerous problems with X Box. Now that is a newsworthy story.
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by jkda September 9, 2008 8:44 AM PDT
Don Reisinger: "How can you satisfy the press and make sure that they continue building the hype, while ensuring that the right products are made available at the right time?"

Since when has Steve Jobs and Apple been concerned with satisfying the press? Do you mean to suggest that the tremendous growth Apple has experienced over the last several years is do to the press' coverage of Apple's events?

Whatever disappointment you claim people in the media have or will feel in connection with Apple's events, it has not impacted the sale of Apple products to consumers. Perhaps, you folks in the media should just do your jobs and report the news.
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by starlilyth September 9, 2008 8:44 AM PDT
WITH bated breath.

Blogs are the death of English and Journalism.
Reply to this comment
by trenchcoat September 9, 2008 8:49 AM PDT
Perhaps he is projecting why his girlfriend is disappointed with him? He's been so great in the past, he just can't maintain it? Yeah, that's the ticket.
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by welcometothegoodyroom September 9, 2008 8:52 AM PDT
Well, if you feel like you'll be disappointed by Apple yet AGAIN, then cover some other company. Stop whining. Its so easy to complain. When have you tried to really top yourself with a groundbreaking something every quarter or year? Its probably hard to do even if you're just competing against yourself. Add in some well funded competitors, a crappy economy, fickle consumers and I bet its a little harder. Slather the crap of fair-weathered whiny reporters who don't add value to the mix and well ....

Go work for US Magazine so you can whine about hairstyles or which Celebs' panties are on or off this week.
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Showing 1 of 2 pages (38 Comments)
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About The Digital Home

Don Reisinger is a technology columnist who has covered everything from HDTVs to computers to Flowbee Haircut Systems. Besides his work with CNET, Don's work has been featured in a variety of other publications including PC World and a host of Ziff-Davis publications.

Don writes product reviews for InformationWeek and is a regular contributor to Processor Magazine. You can visit his personal site at DonReisinger.com or if you would like to email Don with questions or comments, drop him a line at CNETDigitalHome@gmail.com. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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