Does anyone know of VOIP that actually works?

by Matt Asay
commentary

Voice-over-IP (VOIP) has long promised to significantly disrupt the telecommunications market. And so it has. Never before have so many people paid so little for technology that doesn't work.

Yes, I know. You probably have a VOIP provider that works. All the time.

Guess what? I don't believe you. I've used Skype, Comcast Digital Voice, Vonage, a commercial service my company uses, and it's all rubbish. The problems vary, but one thing is clear:

Plain old telephone service (POTS) may be pricey, but at least it works. All the time.

It's amazing how much pain we'll endure to save a few pennies. I'm switching back to POTS.

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