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April 23, 2008 6:33 AM PDT

Full Blackberry BES sync support for Zimbra and SugarCRM now available

by Matt Asay

I just spotted DataSync's news that it now offers full Blackberry BES sync support for Zimbra and SugarCRM. I no longer use a Blackberry, but for those enterprises (like mine) that use SugarCRM and Zimbra, this will no doubt be a big benefit.

For those who have been frustrated by NotifyLink (Hear! Hear!), the product is still in beta but promises to be better than the mostly lame NotifyLink service:

Zimbra is currently in "beta" BlackBerry support mode, however we have had a very solid response over the past 30 days in our test environment. We've decided to offer this service commercially because of the overall stability of the system.

Even though it isn't 100 percent solid yet, it's a massive improvement over NotifyLink's software (which regularly angered DataSync and our users). So in light of the move forward, we've decided to pull support for Notify and move our users exclusively to BES.

If someone can report on whether it works as advertised, please let me know. If it does, it will be a great addition to to the Zimbra/SugarCRM arsenal.

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can follow Matt on Twitter @mjasay.
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by ncbnetworks May 14, 2008 2:49 PM PDT
Be carefule where the Zimbra marketing team leads you! There is no BES for Zimbra and there never will be. It took Novell quite a while to convince RIM that it was worth building a BES for their GroupWise customer base...and then look what Novell did with that investment...they turned around and built their own GMS! The Zimbra user market is a fraction of the GroupWise market and we're talking about a company that hasn't even licensed their use of Microsoft's ActiveSync?

Consider that in RIM's last financial statement, less than 1% of profits were attributed to software sales. RIM is a hardware company and couldn't seem to care less about the software side of the business.

This is one reason that companies like Notify Technology are so important! Without their NotifyLink the rest of us outside the GroupWise/Exchange/LotusNotes world have NOTHING for fully bi-directional synchronisation of email, calendar, contacts and tasks. Plus I don't see any kind of On-Demand hosted service from RIM for all these other platforms like Zimbra. That burden has fallen to NotifyLink and their hosted service can't be beat. If you can do better...well...you know what they say.

Most often a gnat on an elephants butt can go unnoticed. We'll see what happens if more of these types of wild claims from Zimbra are made and promoted by the likes of C/NET.

Strange that absolutely none of the comments about a BES for Zimbra can be confirmed by anyone, anywhere...least of all at RIM.
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by ncbnetworks May 14, 2008 2:50 PM PDT
Be carefule where the Zimbra marketing team leads you! There is no BES for Zimbra and there never will be. It took Novell quite a while to convince RIM that it was worth building a BES for their GroupWise customer base...and then look what Novell did with that investment...they turned around and built their own GMS! The Zimbra user market is a fraction of the GroupWise market and we're talking about a company that hasn't even licensed their use of Microsoft's ActiveSync?

Consider that in RIM's last financial statement, less than 1% of profits were attributed to software sales. RIM is a hardware company and couldn't seem to care less about the software side of the business.

This is one reason that companies like Notify Technology are so important! Without their NotifyLink the rest of us outside the GroupWise/Exchange/LotusNotes world have NOTHING for fully bi-directional synchronisation of email, calendar, contacts and tasks. Plus I don't see any kind of On-Demand hosted service from RIM for all these other platforms like Zimbra. That burden has fallen to NotifyLink and their hosted service can't be beat. If you can do better...well...you know what they say.

Most often a gnat on an elephants butt can go unnoticed. We'll see what happens if more of these types of wild claims from Zimbra are made and promoted by the likes of C/NET.

Strange that absolutely none of the comments about a BES for Zimbra can be confirmed by anyone, anywhere...least of all at RIM.
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by sassafrastic June 27, 2008 8:17 PM PDT
Can't be confirmed? It's all available on the Zimbra project management site.

http://bugzilla.zimbra.com/buglist.cgi?query_format=specific&order=relevance+desc&bug_status=__open__&product=&content=bes
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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