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February 6, 2008 5:16 AM PST

CNET selects Hyperic to manage its web operations

by Matt Asay

CNET is not only one of the world's top technology news sites, but it's also a serious software shop. Over the years CNET has developed an impressive array of technologies to support its web operations. Remember Vignette? Its web content management software was originally developed at CNET (intriguingly, this is where Bill Hilf of Microsoft was "born"). This blogging tool that I'm using right now? Home grown by CNET.

This propensity to roll its own software extends to its IT operations, as well. So when I saw that CNET had selected Hyperic's HQ 3.2 platform for applications and systems management across its wide range of web operations, I figured Hyperic had to be pretty impressive. CNET's history shows that it doesn't buy what it can build better.

In Hyperic, it apparently met its match:

To power the various website properties, the underlying infrastructure is a sophisticated array of technologies that are updated regularly and frequently change. To ensure better coverage and service levels, the company's operations team needed a management solution that would automate many of their management tasks, such as inventory and aggregating performance of applications. By automating these activities, the team would then be able to focus more on business critical tasks rather than the overhead of systems management.

Again, this takes on even more significance when you consider CNET's historical propensity to build rather than to buy. Or, rather, perhaps it demonstrates the significance of Hyperic's open-source solutions, which enable a company like CNET to both buy and build.

While not in the news release, I assume that with this deal CNET gets to exercise its desire to tweak and extend the Hyperic platform while still getting the benefit of a rock-solid platform.

Open source: it's not longer about build vs. buy. It's about both.


Disclosure: I blog for CNET (obviously). However, I am not a CNET employee and have no inside information on this deal. I know the Hyperic team but have not asked them for any details beyond what is public in the links provided.

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can follow Matt on Twitter @mjasay.
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Add a Comment (Log in or register)
by botchagalupe February 6, 2008 7:02 AM PST
That is great news for the Hyperic gang. I have looked at H3.2 and coming from old close source (Tivoli) guy it holds up. When open source starts (alerady is) hitting my ESM neck of the woods then it is truely real (80% Predication). For more on my thoughts about HQ 3.2 see.

http://www.johnmwillis.com/hyperic/the-mighty-two-part-one/
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by john.mark February 6, 2008 11:39 AM PST
I think your point about building *and* buying is pretty pertinent. After all, for proprietary software, you really don't get that choice, unless you're willing to sign some scary legal docs.
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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