As Mary Jo reports, Microsoft's Windows Genuine Advantage (WGA) service outage was caused by human error. How comforting. Now if we could just get rid of those pesky humans, SaaS outages would be nonexistent. :-)
The best trivia game on iOS is QuizUp
QuizUp is the newest must-have App on iOS. Rumors point to a 4K big screen iPad and Apple acquires Topsy.