October 30, 2009 6:50 AM PDT

Mozilla's messaging story gains credibility

by Matt Asay
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Mozilla isn't just about browsing anymore.

While the foundation made its name with the increasingly popular open-source Firefox browser, it is quickly moving beyond its roots, particularly in the area of e-mail. With the launch of Raindrop, its Google Wave-like unified messaging and collaboration system, as well as corporate uptake of Thunderbird, Mozilla may soon extend its reach well beyond its browser base.

Corporate America hasn't done much with Mozilla's Thunderbird, a competitor to Microsoft Outlook. Europe, however, has given it a warm reception. For example, the French tax authority recently selected Thunderbird to power 130,000 of its personal computers, replacing IBM Lotus Notes and Microsoft Outlook.

It's a massive deal for Mozilla, though in the grand scheme of things, it's still tiny. Even so, it's an indication that Mozilla's e-mail story is credible, and could lead to greater adoption of Thunderbird and, eventually, Raindrop.

Much of Firefox's early traction was in Europe. The same could hold true for Thunderbird and Raindrop.

The question for me, however, is how it gets funded. Google has essentially funded Mozilla's browser development for years. It's unclear who the "Google" is for Mozilla's messaging ambitions, or whether the foundation intends to sell subscriptions to use the software through its for-profit corporation.

Regardless, Mozilla's presence in the messaging market is welcome. While we already have an exceptional open-source competitor to Microsoft Exchange and IBM Lotus Domino in Zimbra, given the importance of messaging and collaboration to enterprise computing, it's useful to have an open-source foundation involved, too. About the only organizations that won't like this increased competition are the proprietary incumbents.

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can follow Matt on Twitter @mjasay.
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by CoffeeGroupUSA October 30, 2009 7:23 AM PDT
It's going to take a serial killer app to beat what's stood the test of time, evolving into a very simple, easy-to-use process that even grandma and grandpa can use. Re-inventing wheels is great for those needing extreme challenges; the fruit it bears could end up being something completely unintended. - John Coonen
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by Random_Walk October 30, 2009 9:57 AM PDT
Yeah... I think he forgot to use the words "synergy" and "paradigm" in there.
by vikinzer October 30, 2009 8:43 AM PDT
I think Mozilla is going to have to look at collaboration with other productivity makers in terms of Thunderbird. Once upon a time at an OpenOffice conference there was talk of integrating Thunderbird with OpenOffice. It would have been brilliant. OpenOffice needs a messaging/e-mail solution to really replace Office, and Thunderbird would be built into a piece of software that comes with a support contract structure via StarOffice. There would be some licensing revenue for including Thunderbird in Sun's commercial offering, which while would probably pale dramatically in comparison to Google's lavish funding of Firefox could potentially put it on the road to self sustainability.

Thunderbird needs to be tied to some sort of commercially supported structure to gain broader acceptability in IT shops, and it needs it soon. It would give it a major leg up on it's current situation, and might put some more pressure on Microsoft to drop some of the painful bloat that has infested Exchange and Outlook.
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by Thad Boyd October 30, 2009 9:31 AM PDT
Nothing short of full Exchange compatibility is going to get Thunderbird picked up in IT shops.

I can't say I like the sound of Thunderbird being bundled with OOo, either; if you want to talk about painful bloat, OOo doesn't need any new programs integrated into it.

(There's a whole separate rant here somewhere about Firefox, originally intended to cut out the bloat in the Mozilla browser/mail suite, is now more bloated than ever.)
by Random_Walk October 30, 2009 9:58 AM PDT
"Nothing short of full Exchange compatibility is going to get Thunderbird picked up in IT shops."

...ever stop to think that maybe they're shooting for consumer acceptance first?
by feranick October 30, 2009 10:49 AM PDT
"...ever stop to think that maybe they're shooting for consumer acceptance first?"

This is a good point indeed. However consumers are largely adopting webmail instead as stand alone applications. The days were Outlook-Outlook express were the requisite to access mail are over. Thunderbird is still for power users that need more than what single webmail solution can offer. In this respect, full support of Exchange would be a great and welcome addition that would strengthen the current user base, attract new one mostly in IT. But that is not the only one missing. Calendaring is still poor (lightning, despite the name is super slow and not very well integrated), and that is also a must-have option.
by kswartz26 October 30, 2009 9:32 AM PDT
This article suggests a bit of history has been lost. Matt, Mozilla didn't really make their name with Firefox -- they made their name with the Mozilla Suite, which had been around for years before, as the successor to the Netscape suite (the first iteration). That suite consisted of an integrated browser, email client, page composer, and chat cilent.
Eventually, the suite was split up so the pieces could evolve independently, and that led to Firefox, Thunderbird, and Composer (since discontinued).

Thunderbird has been around for as long as Firefox, to suggest that the Foundation is "expanding its roots" ignores the fact that messaging has been part of those roots, going back even before the Foundation was created.
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by tigger4046 October 30, 2009 12:12 PM PDT
I have to agree, webmail has become easier for the community to use. Personally I took it one step further, I utilize Mozilla's Prism and created a web application to mail.aol.com. Since it uses so little memory to run outside of the browser format , I prefer it over the mail clients. But I also use prism for all my applications including to Facebook. Twitter, AIM Express, Google, Starfall, Nickjr, and Playhouse Disney. Although I'm curious to see Raindrop in motion, I'll wait until a build is available to test rather than compile it on my own using the tools provided on the hack page.
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by pjk0 October 30, 2009 6:34 PM PDT
Thunderbird a "competitor to Microsoft Outlook"?!?

BWAHAHAHAHAHAHA!! What are you smoking?

Despite the fact that I generally want nothing to do with Microsoft "back office" apps including Exchange and its front-end Outlook, to call Thunderbird a competitor to Outlook is utterly bizarre. About the only function they both have in common is email, and Outlook is far from simply a rudimentary email client.

Thunderbird really competes with Outlook Express, or Windows Mail. (at least in terms of Microsoft products) And personally I don't think any of them is all that hot, even for a dedicated email client. I'd rather have old Eudora or Pegasus Mail over any of those, for most purposes.
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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