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August 3, 2009 9:14 AM PDT

The media sells the Google cloud. The enterprise buys Microsoft on-premises

by Matt Asay
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There's a big disconnect between what the media likes to write about and what the enterprise likes to buy. I suspect this is largely because the future is a much more interesting topic. Enterprise software might be a great topic for advertisers for Lunesta or Ambien, but it's woefully dull for everyone else.

So, the media talks about PHP and other Web-scripting languages, but stodgy chief information officers continue to buy Java and .Net.

The money is still in on-premise software for Microsoft and others.

And while cloud computing is one of the hottest topics in technology media, the vast majority of IT decisions center on which on-premise software solution to buy.

This is Microsoft's big problem ("We're not sexy! We're addicted to on-premises software!"), as well as its opportunity ("We're not sexy! We're safe!"). Microsoft makes great enterprise software. No, it's not perfect. But Microsoft more than any other company has made great strides to lower the cost of computing for enterprises.

Microsoft is now getting squeezed by open source, but I suspect it would rather compete against Google Apps than open-source software, because Microsoft has one huge advantage over Google, one that Microsoft doesn't have over open source:

Data security.

Google has gone on an advertising blitz to knock off Microsoft Office, as CNET reports, but it faces an uphill battle because the heart of enterprise computing is security. Security is boring, yes, but as ZDNet's Larry Dignan writes, "If you're in a heavily regulated industry you're not going to be e-mailing Google's help desk trying to track a 2006 e-mail to satisfy a Sarbanes-Oxley requirement."

It's possible that this is just a transitory issue that will dissipate with time as the benefits of cloud computing (fungibility of the computing experience with data following users from device to device) overcome its perceived shortcomings.

Google CEO Eric Schmidt told the San Jose Mercury News that Google has not traditionally had much collaboration with Microsoft, but perhaps it would do well to figure out how to tie Google cloud offerings into Microsoft on-premise solutions, as it's starting to do with its Gmail service that ties into an Outlook front end.

The reality is that Google and Microsoft may have more to gain from stasis in the near term than disrupting each other's businesses.

Regardless, in the short term, no matter how much the media and Google sell the cloud, it remains an add-on to corporate computing, not a replacement strategy.

I'm a believer in the cloud, as there's plenty of evidence that it's growing. But I think Microsoft has near-term threats like open source, and longer-term threats, like Google's cloud strategy.

Google is a threat. But Microsoft has time to improve its Azure story (cloud plus on-premise computing) before it hits the panic button.


Follow me on Twitter @mjasay.

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can follow Matt on Twitter @mjasay.
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by Joe--R August 3, 2009 10:10 AM PDT
If I had to search for an email I sent that length of time ago I would rather do it with the google search engine than try to do it with the crap Microsoft has provided my employer.

On premises search, now there is a battleground I would like to see a lot more competition over.
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by T-Guy August 3, 2009 11:02 AM PDT
How much more competition do you want? Enterprise search hasn't exactly been a sleepy industry. You have Microsoft upping its paly with the acquisition of FAST, and then the big dogs are fighting over the space, with some specialists thrown in: Oracle, Google, Endeca, Autonomy...
by ferricoxide August 3, 2009 11:13 AM PDT
Any backup, archival and restore system has built-in methods for locating data. You're missing the point. The point is, things like SOx and HIPAA have very specific requirements about both retention and data security. Allowing third parties to enter into the data chain of custody puts the satisfaction of those requirements at risk. Given the penalties associated with these requirements, a lot of companies are going to have serious pucker-factor when it comes to trusting a third party like Google to adequately secure, segregate and retain their data in ways that will ensure compliance.
by cosuna August 3, 2009 10:57 AM PDT
Matt:

As always new tech "seems" like an add-on for old tech. Remember the TN5270 app for OS/2 (for mainframe comunication) or even Microsoft's Web Windows Terminal clients.

In the end, good new tech does replace (for all practical terms) old tech, but then again, many predicted the end of the mainframe era before 2000 and there's still a healthy need for COBOL programmers.

As for the security stuff, that's also the main reason (or "excuse") most banks argue when confronted on a need to switch to Windows, Unix or Linux. In the end, the cost of maintaining high paid professionals on obsolete technologies is what makes most companies switch in the end.

Cloud's time IS COMING, but not yet (for the rest of us).
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by ferricoxide August 3, 2009 11:15 AM PDT
Err... Hate to tell you this, but the expense for high-paid professionals is not relieved simply by moving to new technologies. If anything, moving to new technologies and paradigms results in having to pay a premium to the few people who know how to make those technologies *really* work. If not, a lot of us would be making considerably less money than we do.
by FutureGuy August 3, 2009 8:41 PM PDT
Cloud is just repackaged SAAS, just marketing spin. SAAS has been around for a while, Hotmail being the oldest one I can remember.
by Thranx August 3, 2009 11:16 AM PDT
New and Sexy isn't always cost efficent. In the end it's what provides the most bang for the buck. The cloud (in theory) gives you broader redundnacy, but a loss of control. As a systems admin, I don't like someone else being responsible for my uptime. I want that... even if I have to buy and extra server or blade to ensure that I have my own fail over options.

In many cases, there just isn't enough cost benefit (if any at all) to justify losing that control over your resources.

Things like hosted exchange and hosted share point are VERY attractive because of the high overhead associated with managing those systems, but you give up a SIGNIFICANT amount of control. Example, with my current employer we have to run a manual filter for the GAL of each user which is something that wouldn't work if we were to go with a hosted solution.
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by gggg sssss August 4, 2009 7:34 PM PDT
nad you are still stuck (!!) with the management of everything excpt teh physical hardware. You still need to create users, assign permissions, deal with lost mail, deal with new / merged / deleted SP sites. You still need to plan your SP sites, define who does what and how it get sthere and gets archived.
by bj1126 August 3, 2009 11:19 AM PDT
I would like to think I am like most IT execs. I will use the tools that work until a better one comes along. However for most of these companies having a third party host all the data is just unthinkable. They are more likely to build their own clouds in house.
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by empirestatebuddy August 3, 2009 11:50 AM PDT
That's a very good point. And I'm sure that individual consumers will have the similar reactions. Personally, I'm not comfortable having all of my important floating around on some mysterious cloud somewhere. Maybe I'd use it as some kind of back-up for certain files, but for everything? I just don't think that most people want some corporate "Big Brother" holding all of their data.
by MasterBlasters August 3, 2009 11:53 AM PDT
Matt, I though Google recently fixed this shortcoming? I'm not an expert, but I thought their web video on the Outlook front end mentioned that users converting can choose a local server, a hosted server, or Google's cloud. I think moving forward they will offer all three options. End users can have the option of keeping their content local (though there will still be the annoying stat gathering messages sent to the borg mothership, for "product improvement purposes only").
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by gggg sssss August 4, 2009 7:32 PM PDT
if you were bernie madoff, woudl you keep your data on Google where it is subject to a simple subpoena? or hack attack? I think not.
by jessiethe3rd August 3, 2009 12:21 PM PDT
Microsoft partnering with Google? As I am sure you are aware - Microsoft has its own cloud strategy... it goes way beyond Azure. Azure is a platform for building a platform for services. As far as things like email, Microsoft also has several data centers up already around the world. Take a look at Business Productivity Online Services (BPOS.) There really isn't anything to gain from Microsoft partnering with Google is there is no way on this green earth Microsoft has interest in partnering in cloud. Google is a advertising company with a great search engine - that's about it. Microsoft is a software company with deep roots from desktop to back off and with its available cloud services now they are making a big push into more options for customers.

Google often sells on price while Microsoft tries hard to focus on the solution - one key difference between Microsoft and Google and probably why Google has nothing but a hard, long, uphill climb to get anywhere close to Microsoft.

On the comment by MasterBlasters... does Google have an on-premise mail solution from a server perspective? I think not.
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by baetica August 3, 2009 1:49 PM PDT
Back in 1993, your title would have been "Media Sells Windows, The Enterprise Continues to Buy IBM". You have a shaky grasp of adoption curves. New tech always starts small and insignificant. The legacy business looks healthy until the moment the adoption curve hits the inflection point, and then the rot in the legacy business becomes obvious, and its decline inescapable.

This is often relative decline. The IBM mainframe business is still nice and profitable, it just hasn't grown much in 20 years. Almost no applications are built for it, and certainly no ISV's base their business model on it. The Cloud is early, but inevitable. Much of it will be private, some of it will be public. But it will all work the same, and very little of it will be powered by Microsoft technology.

VMware (probably), Xen, KVM will get the infrastructure layer, and the app layer will be an opensource hybrid of Java, Python, & Ruby, all managed by open source management software -- some SaaS some private -- and developed with open source tools -- some SaaS some private.
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by Thranx August 3, 2009 2:38 PM PDT
Microsoft's trying awfully hard to get that infrastucture layer away from VMWare, and in my dabblings with Hyper-V, they appear to be on the right path. We're an ESX shop now, because VMWare just offers more, but MS's price point for virtualization and VM management is increadibly attractive. VMWare's pricing is amazingly high... we're eating it, but you pay for every little feature. MS is releasing R2, adding failover and CPU mirroring... and the user isn't paying a dime for the upgrade. Of course, these are things that VMWare's done for years, microsoft is way behind the curve on this, but again, they're going in the right direction.

I see VMWare vs. MS progressing similarly to Novell vs. MS. Novell just did it better for quite a while, but Microsoft stepped up, and while thier solution may not have been better from a hard core standpoint, it did provide the need while integrating well with thier platform. I see Hyper-V doing the same thing. It just works well with thier systems, once they get the back-end feature set on-par with VMware, I expect them to take off, and 10 years from now VMWare and Citrix will be nitch markets.
by FutureGuy August 3, 2009 8:43 PM PDT
I know you hate MS and stuff but you fail to forget that MS is not sitting still. Come next year it would kick Google App's butts with it free Web based office. Google's panic is obvious that it desperate enough to start advertising Google Apps on billboards.
by odubtaig August 4, 2009 3:36 AM PDT
I think Office Live i going to emphasise exactly why the 'old' ways of doing things are still so popular.; they're just capable of much more.

Ruby, PHP, AJAX and all that are all very good at what they do but Matt and a lot of other people are making the mistake of thinking that they're some sort of magic solution that's going to sweep away all the old in favour of some magical new age where everything's 'new and improved'. As baetica points out, just because something is newer, doesn't mean it makes the old tech obsolete.

C still has its place in systems and embedded programming (as does Assembly) and it's giong to be nigh-on impossible to shift C++ out of performance programming within the next decade unless D turns out to be as much of an improvement as its creator claims. In the same way, Java and .Net are still going to be used heavily for the forseeable future because there are a great many things all these web-oriented languages just can't do.

After all, ASP was around long before C# yet MS still created C# because the demand was there and its takeup in the enterprise has been huge so I should hardly think these same organisations are not using web methods because of entrenched tech. If that were the case, they wouldn't use C# either.

No, the truth is that all this web tech is useful in small areas but otherwise it's horrendously limited.
by baetica August 4, 2009 10:15 AM PDT
odubtaig, I agree with you. If you scratch the surface of a ruby on rails site, you're actually dealing with a lot of software that's written in good old C and C++. Sure, the application is written in rails, but the text indexing is done by Sphinx (C++), the web server is nginx (good old C), the database is MySQL (C/C++), your in-memory database (memcached) is written in C, your non-relational data storage is almost always in C or C++. And if you're doing heavy number crunching, you've probably shimmed a C library in there anyway. Without JNI, would Java have succeeded as well as it did?
by gggg sssss August 4, 2009 7:29 PM PDT
Ruby - something dreamed up by a guy with too much time on his hands - a dead end if there ever was one. AJAX - a woprkaround for the stateless nature of HTML for those too cheap to do proper client server, not an answer to anything but lipstick on a pig, PHP - what is there to say about something called Personal Home Page, Java - depends on what oracle does with it, mySQL - same thing? All bandaid solutions for people with no budget, no planning, no future and not that much of a clue. And none of ot will be around in 20 years. But CICS cobol will still be running the banks on IBM hardware.
by TheModelIsNotReality August 19, 2009 5:03 PM PDT
"Inevitable" is a dangerous word. If you look at technology adoption curves, they do often start small and insignificant, but they don't all hit the inflection point. Some of them die on the vine. It's a case of survivorship bias to think that all new technologies hit the inflection point and force a decline in older technologies. And it is certainly not clear that cloud computing will become the dominant paradigm; it may stay small and insignificant. Or it may hit the inflection point. At this point, we don't know. And history shows that prediction in these areas is a fools game.

What is clear is that cloud computing has *not yet* hit that inflection point, despite the technology media's love of the paradigm. And there are still significant obstacles to it becoming adopted as the dominant paradigm, both for cloud computing customers and cloud computing vendors. The article is a good reminder that the hype does not equal the reality, at least at this point in time.
by gggg sssss August 4, 2009 5:04 PM PDT
Only an irresponsible, naive, moron woudltrust anything confidential or mission crtical to Google.

Fear the cloud ( tm) I say
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by TheQG August 4, 2009 7:59 PM PDT
"Google has literally taken the war to the streets, announcing their ?Go Google? advertising campaign. Their plan is to run actual billboard ads (yes, on the sides of highways) in Boston, Chicago, New York, and San Francisco. The ads will be changed each day and will focus on highlighting the frustrations that come with using Microsoft?s Office. Google hopes to push users and companies into making the switch to their Google Apps product, taking a major piece of what has always been Microsoft?s pie."

Read the Full Article at:
http://thequintessentialgeneralist.wordpress.com/2009/08/04/google-takes-war-with-microsoft-to-the-streets-literally/
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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