• On CBS MoneyWatch: Report: Tiger to Pay Wife $60 Million
July 13, 2009 9:45 AM PDT

Chrome OS proves Google can hype, but can it win?

by Matt Asay
  • Font size
  • Print
  • 32 comments
Share

Google becomes more like Microsoft every day. It used to be that only Microsoft could pre-announce a product to mass hysteria (and mass exodus of start-ups dabbling in the area), then proceed to under-deliver for the first few iterations of the product and still make billions in the process. With Google Chrome OS, Google has signaled that it, too, can over-commit and under-deliver and still mint billions.

Perhaps equally dismaying, as Anil Dash suggests, is that Google may be having "its Microsoft moment" and starting to develop software to work nicely with its other software...rather than actually building software that its customers want.

But let's step back and strip away the frenzied media response to Google Chrome OS to determine what, exactly, Google announced: Google announced that it was shipping Ubuntu.

No, Google isn't calling it Ubuntu, but Chrome OS is nothing more than the promise of an Ubuntu fork. Given that we have Ubuntu and plenty of other Ubuntu forks today, what's the big deal?

Heck, for that matter, we also have Jolicloud, another Linux fork that promises to be an "Internet operating system" for Netbooks, just like Chrome OS. (Ubuntu makes largely the same claim.)

The difference, of course, is that you can actually use Jolicloud today (alpha version), unlike Chrome OS, and I'm actually typing this on an Ubuntu-based Netbook. (Incidentally, you've got to think that Jolicloud's investors were kicking themselves last week when Google announced Chrome OS a day after they announced Jolicloud's funding.)

So, Google will ship an Ubuntu fork, but one that presumably will come with its own secret sauce. Why? Well, as CNET's Rafe Needleman generously suggests, because "The stakes are big enough that it's worth the shot for Google."

Maybe. Maybe not.

Let's assume "Maybe." This still leaves Google with the stated intent to tackle a Lilliputian market that only the Linux crowd seems to get excited about, which is why Barron's slaps the idea around:

I think Google misunderstands the nature of netbooks, which simply are small, cheap, lightweight PCs. Early versions ran Linux, and didn't sell. Once the netbook companies loaded them with Windows, sales picked up. On its last earnings call, Microsoft noted that the attach rate for Windows on netbooks had reached 90%. The people have spoken. Netbooks are a misnomer; while people do use them to connect with the Web, they use them for a lot of other things. Customers want netbooks to run standard software, including Office. And I doubt there will ever be a version of Office for Chrome OS.

Of course they won't support Microsoft Office. They're going to support Google Docs! (See "Microsoft moment" above.) Much as I like Google Docs, and much as I like OpenOffice and a range of alternatives to Microsoft Office, the reality is that if you don't support Microsoft Office, you automatically limit the market appeal of your operating system, a lesson Apple learned. Apple's support for Office was the beginning of its rise within enterprise computing.

It's just incredibly hard to overcome the inertia of an incumbent in an established market. Google looks smart when it is changing the rules for computing (giving search away and charging for ads, moving e-mail to the cloud, etc.), but when it competes with Microsoft on its terms...it's likely going to lose. Mozilla's Asa Dotzler gives a hint as to why. (Spoiler: It's the installed base, stupid):

New markets on the Web can emerge and grow really quickly. There's lots of opportunity for something like Facebook to take over in just a few years. But that's not really the case for PCs and desktop software. The installed base is just really, really large, and the growth and upgrade cycle are much much slower than with Web services.

Firefox has been the most successful piece of desktop software to ever challenge Microsoft's offering. We started the effort 10 years ago and finally arrived at a successful product 5 years ago and in the 5 years since we shipped that product, we've managed to gain about 300 million users and a quarter of Web browsing usage.

Apple has been the most successful operating system to challenge Microsoft ever and they've managed in the 8+ years of OS X availability to grab only about 5% of the global OS installed base.

It's just not fast or easy to move a market that's more than a billion large. Anyone that thinks that major change can happen in months, or even a couple of years, doesn't understand this space very well.

Google came out with a new browser (Chrome) some time ago, and still barely scrapes 2 percent market share. (Fake Steve Jobs says this is because "Chrome is [crap]," but I think it has more to do with the difficulty of changing consumer behavior.) Firefox has done better, but even Firefox is an example of just how hard it is to fight an incumbent on its terms, particularly when the incumbent is perceived to be "good enough," as CIO.co.uk editor Martin Veitch notes.

It won't help that Google doesn't look or behave in the way enterprises demand, as ZDNet's Larry Dignan writes.

In sum, Google has a lot to prove, and doesn't have a track record of churning out hits. It has one significant moneymaker, whereas Microsoft has two, one of which Google is now targeting with Chrome OS. It's going to get ugly, but I suspect Google may be the company that ends up with the black eye. As an open-source advocate, I'd like it to be otherwise, but I just can't see enough differentiation in Google's approach to suggest it will be more successful than others before it.


Follow me on Twitter @mjasay.

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can follow Matt on Twitter @mjasay.
Recent posts from The Open Road
In mobile, do developers or consumers matter most?
Open source: The money is in the cloud
Google, Red Hat represent tech at Obama jobs summit
To troll or not to troll, is that the question?
Newsflash for GE, you're already using 'risky' open source
Why Microsoft should open-source Internet Explorer
Eclipse tells ex-community director to 'go away'
Open source: No vow of poverty (or get-rich-quick scheme)
Add a Comment (Log in or register) (32 Comments)
  • prev
  • 1
  • next
by jspaleta July 13, 2009 10:12 AM PDT
Matt,
How do you know Chrome OS is a fork of Ubuntu? Did someone tell you that or is this an assumption on your part? You certainly don't have the access to the codebase or the build infrastructure that Google is using so its not like you can verify this yourself. So how did you make the determination that Chrome OS is a fork of Ubuntu? If you want to make the claim, stand up some authoritative information detailing how you know that claim is true.

-jef
Reply to this comment
by forever4now July 13, 2009 10:31 AM PDT
Agreed. I've only heard that it is being built on the Linux kernel .
by Matt Asay July 13, 2009 11:11 AM PDT
I have it from someone on the Ubuntu team that it's a fork. They might be wrong, of course, but let's just say they're in a position to know.
by jspaleta July 13, 2009 11:23 AM PDT
Matt,
Ubuntu team... or Canonical employee specifically? And I take it this was a private conversation and that person is not willing to go on record?

How about in the future you actually state it when you are passing heresay along. At the very least you should be be citing anonymous Ubuntu membership sources explicitly. Shame on you.

-jef
by Vegaman_Dan July 13, 2009 11:29 AM PDT
Good example of how users are already getting tied down in details that really do not matter. What difference does it make which flavor of Linux it is using? There's no one 'best' version out there because the moment you tag one as the preferred version, you alienate all those who support other flavors.

How about we just assume they have their own version until it is actually seen and used?
by AndreyEliseev July 13, 2009 10:35 AM PDT
Saying Google Chrome is Ubuntu is almost the same as saying MAC OS X is Free BSD fork.
Or Solaris is fork, or SUSI linux is fork.

All of them have absolutely different ways of support.

The only one simple thing "Google Chrome Applications Store" can eliminate all Linux clones on netbooks.
Reply to this comment
by jspaleta July 13, 2009 10:52 AM PDT
We can quibble over the definition of the word or what it really means to fork in the open source world..forever. That's not the point of my concern. That's not the point I am trying to make. My point is Matt has stated it as a fact that Chrome OS is a fork (however Matt wants to define that term) of Ubuntu. How does Matt know this? How does Matt verify this? My concern is is that Matt passing on opinion and rumor as fact.

There's no doubt that Matt is in the tank for Canonical and I'll forgive him his bias as we are all biased when we care about something to any significant extent. But we all have to do our part to hold that bias in check and to be objective. There's absolutely no way that Matt has the access to personally verify that Chrome is rebased from Ubuntu package sources as Matt doesn't have access to the Chrome build system or package sources. Unlike Moblin, where some of the package sources are available and show a clear Fedora pedigree.

He's either stating an opinion as a fact (which is absolutely atrocious behavior to see in the laypress and we should not stand for it) or repeating something he's heard from an inside source either inside Google or Canonical. If he's relying on insider information..the very least he could do was to state that plainly...and even better quote the person by name.

-jef
by Matt Asay July 13, 2009 11:13 AM PDT
The bizarre thing is that I usually get accused of Red Hat bias...except when I'm being called a Google fanboy or Microsoft fanboy. Can you guys make up your minds as to who owns me so I can start collecting a paycheck?
by jspaleta July 13, 2009 11:28 AM PDT
Matt,
If you did a better job of actually providing objective information and explicitly separating your own editorial opinion content from insider information instead of mixing everything up together we'd all benefit an increase in the application of journalist standards...your reputation included.
by Vegaman_Dan July 13, 2009 11:30 AM PDT
CNET own Matt and they pay for the blogs he writes here based upon page views / advertising views. It behooves him to write whatever will generate page views and that isn't just limited to bloggers but to any online news service. Page views generate advertisement views and there is where the money is.
by jspaleta July 13, 2009 11:46 AM PDT
Yes, CNET benefits from sensationalism. Sure. What news outlet doesn't ? You could probable argue that CNET actually benefits more from some level of inaccuracy. Even still, you can still apply a set of baseline journalistic standards to the information being presented. If its information that you have not personally verified, you cite a source. If the source won't go on record publicly, you cite the source as anonymous. Though why Matt needs to cite an anonymous source over such a mundane detail is itself interesting. Why the need to tell Matt in private if its not important or strategic information that the original source of the information is not willing to have their name associated with it publicly?
by SteveMcQwark July 17, 2009 1:59 PM PDT
I fail to see how it could possibly be an Ubuntu fork. It could be, since we don't know much about it, but the press release said
"Google Chrome running within a *new windowing system* on top of a Linux kernel. "
and
"For application developers, the web is the platform."

These two statements mean that much of the software specific to Ubuntu is not going to be used, as much is built around X11, and much of it is built around running software locally.

What remains, after Google strips out many of these modifications, are some low level tools, and the kernel. Heck, it might not even use dpkg. Of course, Ubuntu has put a lot of effort in optimizing the kernel for netbooks, in Ubuntu Netbook Remix, but if the web is a platform, its hard to see how taking advantage of these optimizations would be at all relevant when the primary development platform is the browser. The most I can see is Chrome getting Ubuntu's excellent hardware detection and drivers.

So, really, from a practical sense, whether or not Chrome OS is a fork of Ubuntu isn't really relevant to discussion. Matt's emphasis on this as a way to belittle its significance, especially without citing a source, doesn't make much sense, no matter how you look at it.
by SteveMcQwark July 17, 2009 2:15 PM PDT
Just occurred to me, Matt, are you absolutely sure your Ubuntu contact wasn't talking about Good OS's Cloud? Its actually built around Firefox, but themed to resemble Google Chrome, and focuses on providing access to Google services. If its anything like Good OS's gOS, it too will be a fork of Ubuntu.
by devinheaps July 13, 2009 11:05 AM PDT
Why so many Google haters out there? With the majority of writers hating on Chrome OS even before it arrives, I am left with only one question: What is the bias? The correlation between Windows XP in netbooks and netbook sudden popularity is not a causation. Linix on netbooks have, heretofore, sucked because of a lack of drivers. Macs are great but not interested in netbooks and windows grudging entrance into the market was successful for very few reasons. The first is its vast library of drivers and its acumen in this area. Google stands to be successful because of the resources it could put into drive development. It is that simple (mostly). As for computing in the cloud, it is a proven, though forgotten model. Anyone remember Super-computers? Now, at least, security is catching up with cloud dreams and Google Docs should never be easily dismissed.
Reply to this comment
by TheZorch July 15, 2009 3:19 AM PDT
Many Linux distributions have great driver support in nearly all areas. I have an obscure brand name laser printer and it worked the first time I used it with Ubuntu. Ubuntu, of course, uses CUPS which was developed by Apple and is the printing system for Mac OS X. The area that some distributions have trouble with is Wi-Fi drivers. Other than that Linux driver support is superb.
by Matt Asay July 13, 2009 11:20 AM PDT
I'm not sure why so many of the comments relate to Ubuntu. I only mentioned that in the post to suggest Google is attempting to fill a hole with the very thing that already fills it (similar to developing Chrome instead of contributing to Firefox). But it wasn't the main point so why waste your time fetishing it?
Reply to this comment
by gtyler99 July 13, 2009 2:40 PM PDT
I could care less what the OS is built on. I don't understand why you think people need to run MS Office on a netbook. Success of a platform depends on two things:
- How easy is it to use?
- Can I do what I want with it?
The iPhone doesn't support MS Office, but it has given enough developers access that you can get an app to do anything you want with the device. Oh yeah - and it is easy to use.
Google will have a hard time replacing everyone's desktop. It makes sense to start with a netbook. People who have a desktop want a netbook as a second computer. People who don't have a desktop now are not going to have an expectation that it's going to run MS Office cause they don't even know what that is!
Google's competition is Apple, not Microsoft. If the new Apple netbook plugs right into the current app store, they are going to have a big head start.
People were not buying Linux netbooks because they ddin't know if they could use them.
Windows XP is familiar.
People would buy a Google netbook if they thought it was as easy as using Google.com
But Apple can also bridge users minds from the iPhone the iTablet too, so let's see how the cards are played.
A great brand is just the beginning - execution is critical.
Microsoft tried to bring Windows to the PDA and has really struggled - why?
See above - hard to use and limited apps.
by SteveMcQwark July 17, 2009 5:26 PM PDT
You put this in:

"But let's step back and strip away the frenzied media response to Google Chrome OS to determine what, exactly, Google announced: Google announced that it was shipping Ubuntu.
No, Google isn't calling it Ubuntu, but Chrome OS is nothing more than the promise of an Ubuntu fork. Given that we have Ubuntu and plenty of other Ubuntu forks today, what's the big deal?"

in a way that implies its your thesis. You also used the word 'Ubuntu' 8 times. Thats just as much as you mentioned 'Chrome OS'. If this is not the focus of your article, you should not have featured it so heavily.

Google is making huge technological advancements (as far as I can tell so far) and handing them over to the open source community. Google is already a primary financial supporter of the Mozilla Foundation. They also contribute to the growth of the open source community by running Google Summer of Code.

Google is filling an already roughly filled hole by taking taking one small piece of gravel in the whole, making it so it fits the hole better (removing unnecessary bumps and shaping it optimally as a flattened ovoid) and then convincing everybody that it'll take all their larger pieces of gravel out, if they don't make theirs the same way. So in the end, the hole may not be filled with Google's gravel, but it will be filled better because everybody else made their larger pieces of gravel smoother and shaped roughly as flattened ovoids.

Another analogy would be existing OSes being genetically diseased cells, and Chrome OS being a 'cell' containing only a viral agent designed to cure the genetic material in those cells. Even if Chrome OS fails (its cells die because they can't compete), it has a good shot at infecting, and thus curing, the rest of the tissue.
by devinheaps July 13, 2009 11:21 AM PDT
My apologies. My question about bias was meant as a broad characterization and not specifically directed towards you Matt. Also, even if Chrome OS is is an UBUNTU fork, what is the issue? As free community-ware the intention of its existence is to be improved for free to the public access. Google's adoption of it is a plus for both UBUNTU itself and the linux community in general. Now, Linux has a chance at going mainstream.
Reply to this comment
by zelrik July 13, 2009 12:46 PM PDT
Well, it will be likely a fork of something if they dont want to start from scratch, starting an operating system from scratch would be a challenge actually. In any case, Google will very likely spend millions if not billions in developing that OS, it's gonna be more than a fork the way we know it. The reason is that Google has much more muscle than RedHat, Novell and Canonical combined. If they come up with an half-assed OS, I ll be disapointed.
Reply to this comment
by eudefender July 14, 2009 2:06 AM PDT
ChromeOS is more lightweight. It is Google's private "Nabucco pipeline" project and driven by the South Asian hardware manufacturers as ASUS etc.. Google provides the brand. Nokia and Apple the browser engine.

http://news.bbc.co.uk/2/hi/business/8147053.stm

"Monday's accord signed between Austria, Bulgaria, Hungary, Romania and Turkey -- a milestone in the Nabucco pipeline project much delayed by lack of commitment from gas-exporting nations -- is aimed at cutting Russia's gas monopoly in Europe. About a quarter of the gas consumed in Europe is sourced from Russia. "A gas alliance against Moscow has been concluded," the mass-circulation Komsomolskaya Pravda said, terming the deal "a blow" to Russia."
Reply to this comment
by hankthedwarf July 15, 2009 2:03 AM PDT
"With Google Chrome OS, Google has signaled that it, too, can over-commit and under-deliver and still mint billions."

They just announced it..how have they under-delivered when they haven't even begun to deliver anything yet? Sure they _can_ under-deliver, but they haven't given any indication that they will, nor do they have a past history of under-delivering. I don't get that statement at all. A lot of supposition there.
Reply to this comment
by TheZorch July 15, 2009 3:14 AM PDT
From the way this thing is written the writer obviously knows little about Linux at all. Ubuntu isn't Linux but a Linux Distribution ... people get that confused a lot. I also read into this a strong Anti-Google/Pro-Microsoft message without it being too obvious.
by fairflow July 15, 2009 2:47 AM PDT
I think the point about drivers is a key one. The lack of reliable and easy to install drivers for many peripherals must have inhibited the takeup of Linux on netbooks as well as laptop/desktops. Google are already working with peripheral manufacturers (I guess: they are working with OEMs from the start) and the OS is open source which means the manufacturers are under pressure to release good specs to the open source driver writer community, which will means drivers will be written fast and debugged well. Whether this goes for multifunction printers is a point though. Will OCR software be available for Chrome, for example, for use by people who connect their netbook to a multi-function they already own or buy to print their Facebook photos with? In any case, this could be good for Linux on laptops/desktops (and certainly will massively help to counteract "Linux breaches copyrights and patents" FUD; I presume Gooble will indemnify users against legal threats from Microsoft or (hah!) SCOX or whatever they call themselves now). I didn't mean to write Gooble BTW.
Reply to this comment
by TheZorch July 15, 2009 3:11 AM PDT
Um, this guy makes a lot of assumptions. For one thing Ubuntu is NOT Linux, it is a Linux Distribution. What is the difference?

Linux is the kernel, nothing more, it is the heart of the operating system which makes everything work. All else on top of it is GNU Licensed open-source software which makes up the rest of the distribution. This includes the shell interface, which provides the command prompt, X Windows which provides the graphical interface, Gnome which is the desktop environment that runs programs in X Windows, and so on and so forth.

Google Chrome OS is the Linux kernel with Google's own GUI built on top of it. Whether it will be using X.org aka X Windows at all is yet to be see. Its highly likely that Google will use their own technology to build a custom GUI environment for the new OS or they'll build upon the free open source code of X.org and make their own desktop environment. Any Linux distribution development team is free to do this because all of the source code for this software is freely available to anyone who wants it.

There's no evidence that says Google Chrome OS is built from Ubuntu, meaning the source code of the "distribtion" was used to build a new distribution (ie; Mythbuntu, gOS, etc.) instead of developing the distribution completely from scratch. That's done by building the kernel straight from source code and then building the distribution around it from source code and not using any existing code or pre-compiled binaries from other distributions. This is most likely how Google developed the Chrome OS, from scratch rather than piggy backing off an existing distribution.
Reply to this comment
by emantos July 15, 2009 4:48 AM PDT
> Google has signaled that it, too, can over-commit and under-deliver and still mint billions

It hasn't even been released yet so whether they will under-deliver is still a question. And I doubt it if what they did was "over-commit". They promised to deliver an OS that is essentially built on a linux kernel with a new windowing system. With all the smart guys in Google, I bet they can deliver what they said they would in the timeframe they've given.
Reply to this comment
by kast5089 July 15, 2009 5:02 AM PDT
Both Anil Dash and Matt are way off on this one. I don't see this as vertical integration Apple-style or even forced incompatibility Microsoft-style. It seems to me like Google has spotted an opportunity for growth and is trying to exploit it before the gap closes. God forbid they create a netbook OS that provides easy access to Google Docs. The horror!

Although the market hasn't moved to netbooks in any serious way, most people think that the world will eventually end up using small, wireless devices (MIDs) as a primary point of access to the internet. Google is just trying to be one of the first to develop for what may potentially become mass market devices.

Pointing out that people don't use netbooks as netbooks now is kind of stupid. That would be like Apple refusing to create the iPod because no one is currently using an MP3 player.
Reply to this comment
by aazippo2 July 15, 2009 5:16 AM PDT
Well considering that Google will one day rule the world, I would give credit where credit is due!

RT
www.privacy-resources.us.tc
Reply to this comment
by jyiapanis July 15, 2009 6:51 AM PDT
Sorry Matt, you're way off on this one. Chrome OS is being positioned as an optimized OS for the consumption of web apps. It just so happens that Google fancies itself in that area. With the release of Office 10 so does Microsoft. No product alignment or vendor lock-in ala Microsoft - competing services are a URL away. The similarities with Microsoft are in its identification and pursuit of a trend. Google is backing the cloud and much like Microsoft with client/server in the 90s.
Reply to this comment
by AdamBorgeson July 15, 2009 8:19 AM PDT
One important note... google can *NOT* choose to 'support' MS's office suite. software has to be written to the OS, or to a standard that exists on all platforms (like HTML). It's Microsoft's decision whether or not to compile & debug MS Office for Chrome OS. Just like it's their decision whether or not to do that for Mac OS and Linux.
Reply to this comment
by SteveMcQwark July 17, 2009 2:07 PM PDT
And besides, Microsoft has already got a working build of Microsoft Office for Chrome OS. Its called Office Web Applications 2010 :) It will run natively on Chrome OS, since its 'native' applications are to be web applications ;-) Probably not full featured, but it'll have to be good enough to compete with/obliterate Google Docs (as they are now, apparently they are getting an upgrade over the next few months)
by justinlawrence July 15, 2009 6:01 PM PDT
We all thought that the search market was saturated, but Google managed to bring something new.

I'm looking forward to all the benefits of healthy competition.

I'm hoping that Apple take a chance and release there OS for PCs.

Look, it's a pie... in the sky. :)
Reply to this comment
(32 Comments)
  • prev
  • 1
  • next
advertisement

The yogurt makers of tech: Gadgets to avoid

Don't buy these one-trick ponies--unless you like gizmos that gather dust.

Google wants to unclog Net's DNS plumbing

The Net giant, ever eager for a faster Internet, debuts its Google Public DNS service. With it, Google could become even more central to the Net.

advertisement

About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

Add this feed to your online news reader

The Open Road topics

advertisement
advertisement

Inside CNET News

Scroll Left Scroll Right