Is open source enabling next-gen vendor lock-in?

This week's Open Source Business Conference in San Francisco surprised me: I thought the content was, on balance, the best it's ever offered.

In part this stems from a new pragmatism that has settled on the commercial open-source world, where we're increasingly striving to solve customers' business problems, not vendors' business-model problems. It shows up in some of the event's discussions--a few of which are captured in Matt Aslett's excellent OSBC synopsis and in Dries Buytaert's OSBC wrap-up.

North Bridge Venture Partners' Michael Skok came up with one of my favorite lines from the conference, as detailed in Aslett's post:

If we have a better product, and it happens to be open source, we're going to win. But it has to be in that order.

The application of open source to business was highly pronounced in the various keynotes, in particular those delivered on the second day of the conference by Sun CEO Jonathan Schwartz, Microsoft President of North America Robert Youngjohns, and IBM Vice President of Linux and Open Source Bob Sutor.

Stephen Walli captures the gist of their various presentations and gives the winning ticket to Sutor. As Walli notes, Sutor bucked the trend in the other keynotes to describe open source as "just about business," insisting instead that "it's NOT about business. It's about solving hard problems."

That's a great distinction, and an important reminder.

Microsoft, for its part, asked the open-source community to judge it by its actions. Its actions have hardly been consistent, and many have been destructive of open source as Dana Blankenhorn argues. Still, I'm hopeful that the vocal minority within Microsoft will power the company to more transparent, open communications with the world.

What may be happening, however, is that Microsoft is adopting open-source principles to power the proliferation of SharePoint. As ZDNet's Oliver Marks highlights, it's free to evaluate, offers community-based add-ons, and has widespread distribution via Microsoft attaching a free version to every copy of Windows Server.

SharePoint is quickly becoming Microsoft's next operating system, as Microsoft CEO Steve Ballmer has confirmed, with customers required to use it in conjunction with Microsoft's other software.

It's a one-way street into Microsoft, with a proprietary data repository to make it difficult and expensive to get out. Cisco Systems is fighting back, as is IBM, but few have figured out how to distribute as efficiently as Microsoft. Open source may be the only alternative to Microsoft.

Is this what we can expect the proprietary software world to learn from open source--distribution efficiency but not the freedom that accompanies it in open source? If this is all we get from the new pragmatism in open source, we'll go backward, not forward.

This was the best OSBC ever, with standing room only on the first day, and full sessions throughout. But if the lessons we're learning are simply enhanced ways to lock in customers, we're going in the wrong direction.

Disclosures: I am chair of the Open Source Business Conference and vice president of business development for Alfresco, an open-source competitor to Microsoft SharePoint, which surely factors into my view on SharePoint.

Follow me on Twitter at mjasay.

[Mr. Dee]

So there is envy in open source community over Microsoft's business model of having customers and partners entranced over a product and how its distributed. That's the problem with the Open Source community, they are still trying to one up Microsoft. They are not trying offer innovation or stand out from the crowd. Its gotta be, we must beat Microsoft in every way possible.

[pentest]

That is funny since MS does nothing but follow what the OSS community is doing.

[dogStar1000]

Surely MS is adopting a freeware model. Their code case is not open source. Previous posted re. No innovation in OSS just a fixation on MS. That's a poor argument indeed. I would suggest that in many ways it's the other way round. One example is the corner MS backing themselves into re. TomTom. Plus ever heard of Webkit or Firefox's Gecko engine - OS browser technology now sits on plus 50 per cent of world computers. And for good reason. On the our hand I can't wait to smear my laptop's screen with grease when Windows 7 launches with Windows Touch.

[pentest]

You do realize that your company strives for lock-in while hypocritically calling themselves open source?

[eksortso]

That's absolute nonsense. From what I can gather, Alfresco strives for market dominance, not lock-in. The first must be earned, and can be lost, and the challenge is to keep customers coming back on their own terms.

Alfresco's open-source, open-standards approach makes it easier for customers to leave them. That can be a good thing, if the company can't deliver on its promises. Now consider Microsoft's rubbish bin of a CMS, whose internals I've had the great displeasure of struggling with. SharePoint begs to lock up your documents for good. Perhaps you get some benefit out of all of this, until you want to do something more sophisticated with the software than the primitive interface will allow.

There is no hypocrisy here, except for your fuddish equivocation. Alfresco seems to be building something valuable, something more potent than your blurry accusations could ever bring down. I wish them well, though they have a long way to go to convince me that their approach is the ideal one for my needs.