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January 19, 2009 1:07 PM PST

Zimbra hits 20 million paid mailboxes

by Matt Asay
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Last I checked in June, Zimbra, Yahoo's open-source e-mail and calendar software, was at 11 million paid mailboxes. This was a healthy jump from 8 million paid mailboxes in May 2007 and the 4 million paid mailboxes TechCrunch reported back in October 2006.

Well, on Monday The VAR Guy reported there are 20 million paid mailboxes for Zimbra, a massive increase in roughly seven months. It's likely that a big chunk of these came from Zimbra's deal with Comcast. Still, that is amazing momentum.

I mentioned the other day that a significant customer uptake for Zimbra would be much more meaningful than IBM and Microsoft trading customers back and forth. Well, 20 million paid mailboxes spread over 30,000 customers is much more significant than IBM beating its chest over nabbing 5 million mailboxes from Microsoft.

Could Zimbra be the foundation for an enterprise challenge from Yahoo? I wouldn't rule it out.

However, to get there Zimbra/Yahoo has an uphill challenge, as a big percentage of Zimbra's customers fall into the education and small- and medium-size business markets. It's a hard sell to get enterprises to swap out their e-mail systems, and the standard open-source entry point (department-level deployments) doesn't work for e-mail (unless, of course, the customer wants to scale out with Cisco's Linux-based PostPath drop-in Exchange replacement).

Perhaps Yahoo/Zimbra should focus on building PostPath-esque drop-in Exchange integration?

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can follow Matt on Twitter @mjasay.
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by Russianspi January 19, 2009 1:45 PM PST
Zimbra has taken strides towards being able to integrate with an Exchange Deployment. Interoparability between Exchange and Zimbra is one of the places where Zimbra is working: http://www.zimbrablog.com/blog/archives/2008/06/are-you-free-or-busy.html
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by Matt Asay January 19, 2009 9:03 PM PST
Cool. That's the missing link, and hopefully with Yahoo!'s finances behind the effort it will blossom. I'm a Zimbra customer and absolutely love the product/service.
by supercollab January 19, 2009 10:15 PM PST
Wow, this is tough to believe. Any breakdown of this? Any idea how many are active?
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by OnceYouGoMac January 20, 2009 1:55 AM PST
Actually you might want to check your numbers. I spoke with Zimbra recently and their numbers are now closer to 50m. Comcast is huge for them but they are not the only one.
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by Matt Asay January 20, 2009 7:59 AM PST
Wow! I talk with the Zimbra guys often, but not usually about this. I'm going to check with John Robb today to ask. This is shocking if true.
by loose_screw January 20, 2009 10:49 AM PST
Zimbra's web site still claims 20m.
by john_robb January 20, 2009 10:59 AM PST
Matt is right that we are officially at 20M per the website. We are growing very quickly right now and you should see an update soon beyond 20M.
by baetica January 20, 2009 9:16 AM PST
Zimbra is quite simply the best executed business-class mail product built in the last ten years. It's not at all surprising that it's taking significant share, and will continue to take significant share in the uncontested space of SME and non-profit. Unless yahoo screws it up (which used to be a good bet) it should continue to grow and eat the mid-market over time. People have no personal affection for Outlook. It's not a product people love to use.

It was a scandal that Zimbra sold the company when they did for as little money as they did. I don't think they knew their own worth.
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by MMC Racing January 20, 2009 12:41 PM PST
Former Notes users seem to love Outlook.. Not sure if that is an Outlook strength or just shows how bad Notes is an an email client.
by supercollab January 20, 2009 5:37 PM PST
so 19.9M comcast, 0.1M the rest of the world?
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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