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January 2, 2009 7:07 AM PST

Google's Microsoft-esque landgrab for IE's market share

by Matt Asay
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The browser wars are heating up in earnest, with Google urging its customers to dump Internet Explorer 6 for the Mozilla Firefox or Google Chrome browsers. Internet Explorer commands a 68 percent global market share, according to Net Applications, but a full 20 percent of that share is for IE6.

With Firefox apparently picking up 66 percent of all IE6 defectors, according to TG Daily, Google is effectively subsidizing the open-source Firefox at the expense of Microsoft. In sum, Microsoft is getting a taste of its own medicine from the company that increasingly looks and acts like Microsoft.

Funny how that competition thing works.

Google, of course, has good reasons for pushing upgrades, just as Microsoft has had its own good reasons for forced upgrades. Better security, lowered support burdens, etc. Just because a vendor wants its customer base to upgrade to a newer version doesn't suggest nefarious design. In fact, it often implies the opposite.

But by offering links only to Firefox and Chrome for its upgrade, Google is doing something that helped to make Microsoft the 8,000-ton gorilla on the desktop: playing favorites. Notice how Facebook handles the requested upgrade:

(Credit: Kryogenix.org)

But this is how Google is doing it:

No IE7 in Google browser alert

(Credit: Google)

Fair? Yes. A bit sneaky? You bet. Clint Boulton at eWeek sees it as a way to promote Chrome, and he's right. Google now regularly hawks its own Chrome browser on its search page, the same page that 63.5 percent of the world uses. In true Microsoft fashion, Google is going to tie its products together, making a holistic experience that ostensibly helps customers while bludgeoning competitors.

All's fair in love and browsers.

This particular move, however, is not notable for Google's self-preferential treatment. That's to be expected. What is most intriguing is Google's clear anti-Microsoft shot across the bow. "Get rid of IE6, and maybe you should wait on using that scary beta of IE8. Don't even think about IE7" is the message. If Google can get its users trying something, anything besides Microsoft technology, it wins. Even if those Microsoft customers defect to Mozilla's Firefox browser, Google still wins, because the Mozilla Foundation is an erstwhile ally of Google, not a competitor.

Welcome to Competition 2.0. It looks a lot like Competition 1.0, but Microsoft is suddenly on the receiving end.

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can follow Matt on Twitter @mjasay.
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Add a Comment (Log in or register) (29 Comments)
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by dbroham January 2, 2009 7:37 AM PST
Advertising isn't the same thing as "tying". Microsoft embedded IE in the operating system. If you got Windows you automatically got IE. I fail to see how Google is doing the same thing.
Reply to this comment
by deepwave January 2, 2009 7:51 AM PST
Self-promotion is different than bundling it with your PC.
Reply to this comment
by SuezanneC January 2, 2009 9:00 AM PST
Facebook and Google should both have included Opera and Flock in the choices.
Reply to this comment
by AppBeacon January 2, 2009 2:57 PM PST
What's Opera? Sorry, I'm being facetious. However, on AppBeacon our stats for Opera coincide with the industry as a whole. About 1.5% of our visitors use Opera.

I'm not opposed to Opera, but I'm not going to go out of my way to make sure we display properly for it. Quite simply, it's just too much trouble for typical sites to go to so much effort. I really wish the browser wars would eliminate all but 3 or 4 browsers.

Now, I understand that Opera is expected to become a major force in the mobile arena. If that happens, I'll have to rethink my position on this.
by michaelo1966 January 2, 2009 9:11 AM PST
FF and Chrome are faster, easier to use, make the web look considerably better, and have fewer major security issues. MS software just seems to get slower and more clunky with each release; it feels like they're resting on their laurels. It's depressing to see what was once a great company reduced to releasing some of the stuff that comes out of Redmond: come on MS -- get back on your game and give us great products again.
Reply to this comment
by technologyaddict405 January 2, 2009 9:18 AM PST
Hey Matt,

Did you consider that perhaps Google's advert has less to do with "self-preferential treatment" and more to do with functionality?

Experienced web designers will tell you that IE6 is quite a pain to design for, most notably the (in)famous Peek-a-boo bug. (There are some bugs in IE7 as well.) Certain features and layouts either look wrong or fail to work at all.

In respect to functionality, Firefox, Opera (thanks SuezanneC), and Chrome all do something that no public version of IE can do: display web pages that function according to the code 99% of the time. Microsoft is trying to fix this in IE8 (best of luck to them).

I'm sure that fellow web designers will back me up. There are a plethora of reasons why IE6 should be cast aside, and quite frankly, I can't blame Google for promoting their own browser. Don't view this as Microsoft bashing!
Reply to this comment
by MattCutts January 2, 2009 9:36 AM PST
I left a comment over on eWeek that seems relevant, so I'll include it here: "Chrome has already encouraged lots more people (both browser makers and website owners) to pay attention to things like browser speed, overall user experience, and cross-platform/validated HTML code that works on most browsers. From that perspective, the web will continue to get better and faster for all users, not just the Chrome users. More competition in the browser space is good for users and will deliver better browsers as a result.

And of course if you don't like Chrome, it's open-source. You can check on the code that Chrome is running or modify it to your liking. The Chrome team has responded quickly to add a bunch of user requests into the browser already.

Also, the Gmail link that you mentioned doesn't promote Chrome above other browsers. The page in question suggests Firefox 3, Chrome, and the beta of IE8 (in that order). If a Gmail user can get 2x faster JavaScript by using a more modern browser, why not let users know about that?"

It's absolutely true that IE6's JavaScript is noticeably slower than Firefox3, Chrome, or IE8. If Google can highlight two open-source browsers (and then the beta of IE8) to users that would benefit from faster JavaScript performance, that will be a helpful to many users, because many of them might not be aware of a better experience.
Reply to this comment
by January 2, 2009 11:41 AM PST
MattCuts!-

"Get faster gmail with faster browser" mean that your browser faster not "If a Gmail user can get 2x faster JavaScript by using a more modern browser, why not let users know about that?" as you implied.

And why Google not promote fastest and most standard compliance browser Opera 9 and 10. Because Google get no benefit of this.

You think lie to us is so easy?
by softwaredesignengineer January 5, 2009 10:40 PM PST
>>And of course if you don't like Chrome, it's open-source.

And do exactly what??? Only one developer who is not a google employee is allowed to submit code changes. Everyone else can just see it - similar to what you can do with the .Net framework.

Man, how many people have bought this stuff that Chrome is open source and keep harping it without actually knowing the reality of Chromes so called "open source"
by Jcabbott9 January 7, 2009 1:41 PM PST
Open Source?

You mean that back-in-the-sixties notion that if we all band together and do the work for nothing we can "fight the man" attitude?

Sorry, but in a capitalistic society like ours, when REAL success in one of these types of "projects" is iminent stand back and watch the fights over the rights, and see how many hands try to grab a piece of the pie. Just witness Linux and The Lawsuits (the name of my sons prog-rock band, by the way).

While true open source development may be fun to participate it in, it will not resonate well with those who don't their share when the cash comes in. Is Firefox really "open source" development or are the people contributing getting compensated for their work?
by JCPayne January 2, 2009 9:49 AM PST
Internet Explorer?
Oh I've heard of that... That was that insecure thing that people used last century to use the Internet. :-p
Reply to this comment
by blinkdt January 4, 2009 7:17 PM PST
Yeah, the one me and the rest of the world are using. Unsecure? Sure, if you're an idiot. But I've been cleaning malware off of Firefox users' computers of late, so where's the benefit? Apparently idiots can pick from a plethora of unsecure browsers. Witness the Safari upsurge . . . .
by softwaredesignengineer January 5, 2009 10:41 PM PST
Last century? you might be referring to Netscape which lost to IE.
by alangerow January 2, 2009 10:00 AM PST
As far as I can tell, Google has not used the power of their web presence to blackmail ISPs into making sure that no one can use IE to access their websites. Microsoft, on the other hand, threatened computer manufacturers in the late '90s to revoke their reseller licensing if they dared to install Netscape on a computer before sending it to a customer.

Not to mention IE is fundamentally tied to the Windows operating system. The reason? So that it can't be uninstalled. There's no real reason why IE needs to be a part of Windows, but if it is ... then it ain't goin' nowhere. Google doesn't install Chrome on your computer each time you visit the website, and you can use it with IE7+ and not get any messages regarding upgrading.

Google is gaining the clout of Microsoft, but they have done it through amazing services, innovative thinking, and being a good business. Microsoft got their power through blackmail, coercion, and being a jackass. Google plays many of the same moves ... but they do it with a much better sense of class and respect that Microsoft still hasn't quite figured out how to do.
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by Jcabbott9 January 7, 2009 1:52 PM PST
"Microsoft got their power through blackmail, coercion, and being a jackass. "

Yeah, their OS is so inferior to anything else, like Linux or Mac. Why would ANYONE in the public choose MS over either of these 2?

Sheeeesh....at least some people represetn their anti-microsoft bias with an attempt at well thought out arguments not just accusatory adjectives and name-calling.

What if MS decided to make it impossible for any future versions of browsers other than IE to run on their OS without paying for a VERY expensive library? If MS wanted to get dirty, that could be very easily done.
by jackdaniels08 January 2, 2009 1:29 PM PST
IE more secure??? LOL! You mean more secure like that huge security hole we had a few weeks back on IE secure? Oh yeah real security! I honesty never ever believed Microsoft prime motive was really ever security per-se. A ruse in disguise. They use it as a scare tatics that you must use their stuff because it gives the impression of more security and that security is supposeably brought on by mean of proprietary control and thus trying to ultimately control and game a democratic system. Sound familiar? As in a certain presidential executive branch administration on its way out of the white house.
Reply to this comment
by Spanwite January 2, 2009 7:24 PM PST
My guess, the way Windows interconnect IE with the OS that is what is make it so unsecured!
So if the IE gear get's sick the whole OS get sick ;-).
The Boomerang come back!
Does anyone know is in Win7 the IE still so embedded?
by Spanwite January 2, 2009 6:56 PM PST
At home I use not IE, at work we still have IE6 and my guess it will not change anytime soon. That's too bad!
They believe don't change a running system, when this browser get no more support Company mightl finally update, hopefully straight to IE8.
The IT Guy told me once why we never will have anything else as IE, but I forgot why!

Anyway
Happy new Year to all
And the new things that will come this year.
Reply to this comment
by blinkdt January 4, 2009 7:21 PM PST
Does anyone here speak English?
by rapier1 January 5, 2009 10:52 AM PST
About the same percentage that actually know what they are talking about.
by spectator1 January 4, 2009 3:39 AM PST
It really depends on what you are doing while working then switching a browser may have a significant impact in you productivity. With retrospect to the Antitrust that we have all but forgotten where millions where paid I am actually surprise it took this long before developers started plugging things into Windows that?s what all Antitrust beef was about correct. Now after all the moaning and groaning about IE in the Antitrust these other browsers are not changing Windows it just make Windows work better or more efficiently correct. The reality of this thread is some companies and corporation did benefit from the Antitrust against Microsoft. I have the entire collection of browser Apple, Microsoft, Google they seem to co-exist just fine.
Reply to this comment
by EvilChimp January 4, 2009 11:20 AM PST
Matt Asay is wrong, if you are using IE6 you are asked to upgrade to IE7, here's the page you should receive using IE6: http://mail.google.com/support/bin/answer.py?answer=78160&hl=en
Reply to this comment
by hardikguru January 4, 2009 11:58 AM PST
People seem to criticize IE 8 way too much but fail to realize what IE 8 has to offer to the Developers as compared to the other two namely Chrome and FF.
Features like Accelerators, Slices, Loosely Coupled Tabs, Recovery mode etc is surely going to drive the next wave of innovation.....And these Developers call the shots to surfers and web-users......So, quite naturally IE 8 has some distinct advantages over the other two....

Also I'm cent per-cent sure that Microsoft must have taken due cognizance of IE's weakness against FF and Chrome. While IE is in Beta 2 stage, it will undergo many refinements until it comes out as a flawless and a final product in March 2009.

By the way Windows 7 is going to come preloaded/embedded with IE 8.
Reply to this comment
by blinkdt January 4, 2009 7:25 PM PST
. . . and Win7 doth rock ;-) I can't imagine the default browser of this "made for the network" OS will be too far behind.
by 54_Stratocaster January 6, 2009 3:32 PM PST
"Windows 7 is going to come preloaded/embedded with IE 8."

I'm sure this has the European Union attorneys rubbing their hands with glee at the prospect of nabbing another billion from Microsoft.
by gopodge January 4, 2009 6:48 PM PST
You provided screenshots of Facebook and Gmail but no wholly owned Microsoft sites. I wonder if they recommend users upgrade to Firefox or Chrome when they are using IE6. Matt, a poor article overall. I suppose you got your web hit though!
Reply to this comment
by 54_Stratocaster January 6, 2009 3:38 PM PST
On the two links provided to pages from marketshare.hitslink.com, I don?t see any share listed for Mozilla SeaMonkey. I can't imagine that more people aren't using that than are using Mozilla 1.7 (SeaMonkey's predecessor) or Netscape 7/8 -- all orphanware. Is SeaMonkey share buried in some other bucket?
Reply to this comment
by Jcabbott9 January 7, 2009 1:17 PM PST
Microsoft will NOT stand by this sort of chicanery. How soon can it be that they will not enable Firefox or Chrome to run on their OS? I don't see it happening completely, but perhaps something along the lines of a very expensive SDK or Library will be required to build and/or test browser applications so ALL developers of open source who wish to develop web browser applications for their OS will need to purchase and install. It will positioned as a "Neccessary Security Step" in developing web applications and it MUST be used to prevent serious security flaws in any web browser apps. Think of the potential revenue stream for MS. It's dirty pool, but if Google wants to play dirty then MS can also. If these practices are not stopped just think of the mess the computing industry could get itself into.
Reply to this comment
by knowles2 January 8, 2009 4:01 PM PST
Yeah and think how much Microsoft will have to pay around the world to cash scrap governments once the lawsuits started.
I am pretty sure European union will have nice day in court if they did that and Microsoft will have to several billions out to them, after EU need the money to keep the gravy tray running in Brussels, especially governments tightening their belts.
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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