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August 21, 2008 3:07 PM PDT

Travelocity takes flight by standardizing on Red Hat

by Matt Asay

With over 9,000 employees and over $3 billion in annual revenue, Sabre Holdings is a customer worth having. It is, however, also a very demanding company: with websites Travelocity.com, Lastminute.com, and others, even a little downtime costs the company tens of millions of dollars.

It is therefore instructive that Sabre Holdings has decided to standardize on Red Hat Enterprise Linux, dumping the proprietary Unix systems it had been using. In case someone within your organization makes the suggestion that open source can't deliver best-in-class performance, you might want to refer them to this statement by Robert Wiseman, chief technology officer at Sabre Holdings:

While operating the largest travel distribution service in the world, we develop solutions that must withstand what is perhaps the highest sustainable volumes anywhere, peaking at 32,000 transactions per second, available 24x7, with five-nines uptime. It's always a peak business hour somewhere in the world....

[W]ith Red Hat we are able to build stronger and smarter systems with our global customers in mind....Compared to proprietary Unix/RISC solutions, our testing has shown that Red Hat Enterprise Linux on Intel performs three times faster at a fraction of the cost.

This is serious performance, and the most compelling statement I've seen to date that attests to the power of open source, and particularly Red Hat Enterprise Linux. I'm betting that Red Hat will be much more grateful for the few million it likely received from Sabre than it would be for $100 million from Microsoft. ;-)

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.
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by The_Decider August 21, 2008 6:01 PM PDT
Don't you think that this just might be one of the reasons VMware is interested in RH?

It is almost amusing how you are incapable of connecting the dots between posts of yours.

There are even slightly earlier posts you wrote about RH that should tell you why a VM company might possibly be interested in a "OS company", which is really a server/middleware company that just happens to have its own OS. I guess you think that server/middleware software, like um perhaps *cough* JBoss *cough* would have no reason to even think about wanting to run in a VM on RHEL? Nah, that is just crazy!

This is more of a response to: http://news.cnet.com/8301-13505_3-10022163-16.html
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by The_Decider August 21, 2008 6:02 PM PDT
Don't you think that this just might be one of the reasons VMware is interested in RH?

It is almost amusing how you are incapable of connecting the dots between posts of yours.

There are even slightly earlier posts you wrote about RH that should tell you why a VM company might possibly be interested in a "OS company", which is really a server/middleware company that just happens to have its own OS. I guess you think that server/middleware software, like um perhaps *cough* JBoss *cough* would have no reason to even think about wanting to run in a VM on RHEL? Nah, that is just crazy!

This is more of a response to: http://news.cnet.com/8301-13505_3-10022163-16.html
Reply to this comment
by The_Decider August 21, 2008 6:08 PM PDT
Grrr, sorry about the double posts.

IS CNET ever going to hire a competent IT team to fix its glaring bugs?
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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