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December 13, 2007 6:34 AM PST

LG Voyager and I part ways, but amicably.

by Ronn Owens
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So I'm back from vacation where I tested the Voyager for twelve days. You know I love to take phones into the wild and really live with them. It was very revealing in this case.

The Voyager is the closest thing yet to an iPhone from the outside.

The Voyager is the closest thing yet to an iPhone from the outside.

(Credit: LG)

Being on vacation I used the camera a lot. The pictures were acceptable, not great. I expected better phone quality. Isn't that quaint? But it's very important to me and the Voyager didn't have the greatest. Along those lines, I found you can't use the speakerphone unless the Voyager is in its rather ungainly open clamshell mode. Overall the Voyager is a hefty handful. And I really hated not being able to sync to my Mac; for me, that's a deal breaker. (See Tom Krazit's piece on Mac user passion!)

Now the good: I'm not a huge touch-screen fan, but this one works really well. I may be in the minority, but I like the haptic feedback feature that makes screen buttons feel a little bit like real ones. Cool and helpful.

Now THAT's a keyboard.

Now THAT's a keyboard.

(Credit: LG)

You always have the option of opening the Voyager and essentially having a mini-desktop. Its physical keyboard is far better than the iPhone's touch version, reason enough to choose this cell if you plan on doing a lot of input. The GPS technology is fast and reliable. Music sounds great. And if you find the well-hidden antenna, it's a very usable TV under Verizon's VCast service.

Bottom line: Do I like it? Yes. Would I buy it? No, not even under the current promotional price that brings it in $100 less than an iPhone. Outstanding voice quality matters to me, and if you cross my Mac we're off to a bad start, regardless!

Ronn Owens is the host of a popular morning talk show on KGO-AM in Northern California. He is a member of the CNET Blog Network, and is not an employee of CNET.
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Add a Comment (Log in or register) (30 Comments)
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by decjr December 13, 2007 7:46 AM PST
what's the verdict on battery life, with all the "features" enabled? cheers
Reply to this comment
by gadget_fan December 14, 2007 5:31 AM PST
this is a bias review...
i'm sure there is no perfect phone but just because voyager will not sync with Mac makes it a bad phone?
Reply to this comment
by dawsonmi January 1, 2008 9:44 AM PST
actually...yes; for mac users. If you utilize your mac the way most mac users do, you have added all of your contacts to Address Book. If you are looking for the Voyager to fulfill the role of "compact PDA/iPhone substitute cuz u like verizon/have a more tactile keyboard," then NOT syncing with your iCal & Address Book is kind of a problem. So Verizon isn't really competing for iPhone business, if the mac users who want a phone that's compatible with thier computer are in the market for a new platform (switch from palm or blackberry). Kind of disappointing frankly. I was hoping to save some money, stay with verizon, and have similar functionality as the iPhone....as Verizon advertizes. But....not so much.
by rob21i December 14, 2007 6:09 AM PST
The haptic feedback can be turned off and the antenna is not hard to find unless of course you're a over the hill senior citizen. Let's just remember this is just a phone and not a 5 mega pixel digital camera so the picture are great for a cellphone and if outstanding voice quality matters to you I suggest you reach in your pocket and drop your iPhone in the trash!!
Reply to this comment
by Tinman52 December 14, 2007 6:45 AM PST
Fair enough. Personally, I didn't buy it because it's gigantic and I don't need a huge keyboard for the limited texting I do. Also, the video doesn't matter because I don't spend enough time remotely watching media to justify the cost of the phone + the VCAST price.

What I'm waiting for is the N82. I really want a good camera and a videocamera that I can carry around without needing to have 2 or 3 devices in my pocket. Since the phone always come with me, everything needs to be attached to that.

I'm not happy about switching from Verizon, but they really need to catch up with the unlocked phones or something something more substantial in the way of a good point and shoot camera phone.
Reply to this comment
by Romriech December 14, 2007 8:57 AM PST
The Voyager is actually MORE expensive then the iPhone. It has almost no onboard memory, and a 8GB microSD card is about $140 (on amazon, if you can even find one). Also, the data plan is $40 more a month ($100 compared to $60) and the lack of WiFi is a HUGE turn off, at least to me, as a college student, I'm always in a wifi area, and 3G is hit or miss. Plus, wifi is MUCH faster! I won't buy either, but if I were to buy one, I'd get the one with a real operating system, a future for new apps (after January's SDK) and of course, the CHEAPER one, the iPhone.

PS: the author is right, why isn't the Voyager compatible with all computers?
Reply to this comment
by lavern December 14, 2007 3:10 PM PST
Romriech,

Do they teach you to verify your facts before you blindly post garbage on the internet at your college? Exactly where is 3G hit or miss compared to free wi fi? Oh and since when is $299 MORE then $399. And to be complete your data plan pricing is wrong as well. so lets recap. Your whole post is garbage. Hope your not a journalism major
by dawsonmi January 1, 2008 9:52 AM PST
if you already have an iPod, why do you need 8GB of memory? If you are a college student, don't you have a laptop? Can you really surf or get any work done with a screen 3.5in across? get real. I love macs, and think the iPhone is cool, but that seems a bit crazy to me. Plus, the plans for iPhone are MORE expensive. Tough call I think, but I must confess iPhone has far more FUTURE than the Voyager.
by BillJr106 December 14, 2007 10:01 AM PST
i phone is in no way cheaper... without the tv, and with full date and messaging, the phone service costs only 80 bucks a month with unlimited everything. Not to mention mobile 2.0 is better then iphone, and the speeds are much faster. You get two screens on this beauty, stereo speakers, and it syncs just fine with any normal, majority user of a PC. $100 a month gets you the everythign, including tv. TV!! Great phone, great service.
Reply to this comment
by wendylu36 December 16, 2007 10:45 PM PST
what are you nuts? who watches tv on a phone and don't you use the speaker phone? it's a piece of over built junk
by dawsonmi January 1, 2008 9:57 AM PST
actually you need to follow Apple Computer's share prices friend. That kind of increase is due to swelling MARKET SHARE. As computer users become more savvy, their purchasing follows suit. Mac is simply a better platform, and if you know computers, you know better. Essentially, the number of Mac users is growing (quickly), and ignoring that makes the word "normal" kind of "ignorant." so compatibility is going to be a major issue for a growing number of Verizon customers.
by B_M December 14, 2007 11:18 AM PST
No Wi-Fi? No Mac? *** it.
Reply to this comment
by brent88 December 14, 2007 2:53 PM PST
If by syncing with your Mac you mean your address book, mp3s, videos and photos. You can share all of these things both ways through bluetooth with your Mac. Sure, it doesn't do it automatically like the iPhone, but it is possible with a few clicks of the mouse whenever you connect your phone to your Mac through bluetooth. Given the choice between an iPhone and a Voyager I would most likely choose the iPhone. The Voyager is a great phone but I'm looking for more of a media device is I'm going to replace my phone and iPod with one device. But I have use the Voyager and synced it with a Mac so I don't know what you're talking about.
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by dawsonmi January 1, 2008 9:59 AM PST
could you e-mail me and give me specifics on syncing? I am newly in the market and having a tough time deciding between leaving Verizon or not. That is my real dilemma. I would greatly appreciate a walk through.
by Romriech December 14, 2007 4:57 PM PST
Since you brought up TV, why on Earth would you want to watch TV on your cell phone. What's more, on a 2.8 inch screen. The iPhone has a 3.5 inch screen (one, yes, but you can only use one at a time anyway) but I still don't see the point of broadcast TV on it (including commercials?). If you want, with the iPhone, you can download free podcasts (like CNET reviews for example and some shows like Meet the Press, from NBC) or pay per episode or per season for TV shows. And I understand you can sync music and photos using bluetooth, thats what I do with my current phone, but maintaining one contact list, and one event calendar would help me stay better organized, something I could do with the CHEAPER iPhone, but not with the CNET love-child, the Voyager.
Reply to this comment
by restoration85 December 14, 2007 5:22 PM PST
Syncing

The ability to sync the Voyager with a mac may not be as simple as syncing an iphone with a mac but that is because they are not made by the same company. There should be no problem establishing a connection between the Voyager and your mac, however you may want to try third party software like BitPim to communicate between the two devices.
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by Canizorro December 14, 2007 6:11 PM PST
Why on earth would you watch any video on an iphone or voyager? Because that's what screen is designed for. Podcasts and pay per episodes are fine if you download them to the phone first, but it's much better to be able to watch whatever you want to watch on the fly while waiting for a train, on a commuter, taking a study break at the starbucks, etc. It's something I would rather do on the cheaper voyager than the less feature rich iphone.
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by masterchief8259 December 14, 2007 8:06 PM PST
dude, no one cares about your stupid mac. You are obviously biased. If you would not buy the voyager just because it doesnt sync to your mac, then im sorry, but that is just pathetic!
Reply to this comment
by dawsonmi January 1, 2008 10:04 AM PST
what's pathetic is ignoring Apple's rapidly growing market share. Of course he is biased, what if verizon ONLY allowed Voyager to sync with a mac? Then you would be the one ********. NOONE is going to buy a new computer to suit their phone. It goes the other way dude. think before you write.
by wakeupcall3000 December 14, 2007 11:50 PM PST
Speed test confirm that the Voyager is faster surfing the web using 3G, than the iPhone is using wi-fi. Plus, its kinda hard to grab a wi-fi signal when i'm crusing down the highway at 75 in my carpool. But guess what, the 3g is blazing fast even when im moving.
Reply to this comment
by BetterthanurX December 15, 2007 12:31 AM PST
To all of you saying he is biased, hr IS NOT!. If i buy a phone, i damn well expect it to be able to sync my contacts and calendar with my 'primary' computer. If it doesn't then no matter how good the phone is it is NOT practical for me and therefore i WILL NOT BUY IT.

The reviewer CLEARLY states that he likes the Voyager but since it can't sync with his computer (in this case a mac) its impractical. This is not a biased opinion its simple practicality. Sheesh!
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by dawsonmi January 1, 2008 10:04 AM PST
spot on mate!!!
by Romriech December 15, 2007 1:44 AM PST
Ok, for the last time, the iPhone is not more expensive. You do not only have to pay the initial price tag. Both phones REQUIRE a two year agreement. When you take into account similar minimum service (unlimited data and some texting, both standard with the iPhone, so necessary for comparison), it costs $200 more to own the Voyager. To be fair, the iPhone can't get streaming network TV at any price, and the Voyager won't offer visual voice mail, WIFI, full Mac/iTunes compatibility (of particular concern to 10% of American's and 40% of college students), a future of solid native apps built on the worlds most advanced mobile operating system, or MultiTouch, at any price.

In addition, it seems many people (particularly CNET reviewers) want to analyze phones on how many boxes they check off on a feature list, but for me, when I am deciding on a tech purchase, the most important thing is implementation. It doesn't matter how many features it has, if they are all too difficult or too annoying to use. They might as well not be there.

So many people were so ready to criticize the iPhone for too much hype and too few results. Let me be the first to say the same for its imitator (I'm sure its great for many people, but all this iPhone killer discussion! Please, they're Cell Phones).
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by labazzo December 16, 2007 11:05 AM PST
Can I get a touch screen phone that is a phone? I use my cell phone for calling people not watching TV or texting, ok some times I text (rarely). So I don't need unlimited anything since I hardly use the features. I also am on a family plan - which right now costs me 79.99 for the two phones I have on it. So that 80 a month might be for single phone plans. Add the cost of v-cast unmlimited text, easly will go over 100 month. Not willing to go that high - I think 80 is to high. So please can someone make a toch screen that is only a phone and does not cost 300.
Reply to this comment
by MYKLbiz January 2, 2008 11:38 PM PST
I'm curious. If you're someone who only wants a phone for making voice calls, what's your interest in having a touchscreen?
by lavern December 16, 2007 4:18 PM PST
Romreich,

I too am a college student and I would challenge your assessment that 40% of college students use Macs. That is compeletely false in my personal experience. I would estimate it might be 20% on the very highest end.

One thing I don't understand is why everyone feels they need to argue about these phones. In order to have a good idea of each phone wouldnt you need to use both of them in similiar situations to get a real idea. It seems weird for someone to keep saying how much they dislike a product when I am pretty certain you have probably never even used.

It would seem these phones are very different in their appeal. For example the Iphone is NOT as good for texting, while the iphone certainly seems better for music.
Reply to this comment
by dawsonmi January 1, 2008 10:08 AM PST
I think the statistics quoted earlier were publishe in the wall street journal. Maybe you should tell the nation's leading business publication that they are wrong. let me know how that goes for you college kid.
by wendylu36 December 16, 2007 10:42 PM PST
You got that right, it's a pain in the butt just like all the other lx9900. They stink. They drop calls,Verizon service is terrible and that fellow with the crowd behind him is not available when you need service. That speaker phone feature is as good as garbage. Who ever heard of such a dumb thing? Better have 20/20 vision to read the GPS cause you you'll get lost. This is the most ridiculous phone I ever got stuck with.
Reply to this comment
by Romriech December 16, 2007 10:49 PM PST
lavern,

You may be correct that 40% is a bit high, but the numbers are on the rise, 40% is not impossible and 20% is, I think, low (http://www.twincities.com/business/ci_7030129?nclick_check=1). Regardless, I agree with every other thing you said. Let me say, I don't dislike the Voyager. I am simply tired of hearing about iPod killers, and iPhone killers, and even Windows killers (Windows may not be my preference, but this discussion is still ridiculous) . Please, lets just judge each product on its merits and not try to hype products to support some apparent agenda. You are right, they are different products targeting different audiences. I guess I was frustrated by the love parade that I perceived to be unwarranted, especially in light of the clear differences between the products. I was trying to bring some comparison and an opposite point of view to the biased coverage on this site.
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by dawsonmi January 1, 2008 10:11 AM PST
the real question seems to be (for those of us in the market for one or the other): "do I leave Verizon or not?" the decision seems to be based on whether you use or need the features on whatever device, and whether those features could be met by staying with Verizon or not. PS. I like the word "implementation." You couldn't be more right.
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About Ronn's Cellular Obsession

For more than 30 years, Ronn Owens has been a personality on KGO-AM, San Francisco's No. 1 radio station. When he's not on the air, he turns to his favorite hobby: keeping up on the latest cell phones. Owens offers his unique take on what's new in mobile tech. For a full bio, check out www.ronn.com.

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