July 30, 2007 8:00 AM PDT

Bottom line on the iPhone: No.

by Ronn Owens
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iPhone calls look great, they just don't SOUND good!

iPhone calls look great, they just don't SOUND good!

(Credit: Apple, Inc.)

OK, bottom line on the iPhone: The PHONE part of it sucks! I have about eight cell phones and four BlackBerrys here - and the iPhone ranks lowest in clarity. Major negative. That alone would keep me from buying one if I were you (but of course we know *I* have a cellular obsession).

Other notes: The locking feature is great. Easy, smooth. Clock and Weather are fine. Its iPod is an iPod (my, time does make us blas?!). The PDA function rocks! Neat and clean. (CNET has a video on just about every feature of the iPhone for those interested.)

So it truly is an 8 overall - not a 10. The poor phone quality, disappointing battery in my real-world use, clumsy mail deletion and most of all the two-year commitment are enough to lean me to a "no".

But I can't want for the next iPhone -- when I assume all this will get fixed.

Ronn Owens is the host of a popular morning talk show on KGO-AM in Northern California. He is a member of the CNET Blog Network, and is not an employee of CNET.
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Ok , really??
by bigmc6000 July 30, 2007 9:20 AM PDT
You're going to complain about the battery and the 2 year contract? You said you own blackberrys - iPhone has shown it's battery lasts longer than any current offering from blackberry - there's huge numbers of reviews talking about this. And the 2 year agreement? If you aren't going to switch carries, and I say this for the millionth time, it DOESN'T MATTER. Good Lord - every single time I bought a phone it had a 2 year contract - you guys are acting like this is some new idea. To be fair tho when I put it on speaker people tend to complain about a reverb but other than that the cellular quality has been great for me...
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Ok , really??
by bigmc6000 July 30, 2007 9:20 AM PDT
You're going to complain about the battery and the 2 year contract? You said you own blackberrys - iPhone has shown it's battery lasts longer than any current offering from blackberry - there's huge numbers of reviews talking about this. And the 2 year agreement? If you aren't going to switch carries, and I say this for the millionth time, it DOESN'T MATTER. Good Lord - every single time I bought a phone it had a 2 year contract - you guys are acting like this is some new idea. To be fair tho when I put it on speaker people tend to complain about a reverb but other than that the cellular quality has been great for me...
Reply to this comment
What phone doesn't require a 2 yr. contract??
by jaskinner1276 July 31, 2007 6:16 AM PDT
Maybe you had a defective iPhone. My battery will go 2 days and still have a little battery left without being charged. That's with using the iPod, email, internet and phone as well. Now if you leave wi-fi on constantly and have it checking for email every 15 minutes, yes your battery is going to drain---but what phone wouldn't? I have not had an issue with call quality one bit. Much better than my Treo 755p on Sprint or my BB Pearl. I will say the speaker phone is atrocious and Bluetooth on this phone is disappointing. My biggest qualms are no A2DP, no MMS, and no copy/paste text. Other than the speaker, its not far fetched that alot of these issues will be fixed via software updates.
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What phone doesn't require a 2 yr. contract??
by jaskinner1276 July 31, 2007 6:16 AM PDT
Maybe you had a defective iPhone. My battery will go 2 days and still have a little battery left without being charged. That's with using the iPod, email, internet and phone as well. Now if you leave wi-fi on constantly and have it checking for email every 15 minutes, yes your battery is going to drain---but what phone wouldn't? I have not had an issue with call quality one bit. Much better than my Treo 755p on Sprint or my BB Pearl. I will say the speaker phone is atrocious and Bluetooth on this phone is disappointing. My biggest qualms are no A2DP, no MMS, and no copy/paste text. Other than the speaker, its not far fetched that alot of these issues will be fixed via software updates.
Reply to this comment
Hardly ANY phones require 2 years!
by erobak July 31, 2007 6:41 AM PDT
Jeeebus where have you been? Hardly any phones require two year contract. At most they require one. The option of buying an unlocked phone without contract is almost always there. You just get a bit of a price break on the phone if you get the contract, that's all. But even without a contract, they don't cost 600 bucks!
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Hardly ANY phones require 2 years!
by erobak July 31, 2007 6:41 AM PDT
Jeeebus where have you been? Hardly any phones require two year contract. At most they require one. The option of buying an unlocked phone without contract is almost always there. You just get a bit of a price break on the phone if you get the contract, that's all. But even without a contract, they don't cost 600 bucks!
Reply to this comment
Best iPod Ever
by Mark W July 31, 2007 6:47 AM PDT
I think Steve Job's said it best, "This is the best iPod we've ever made." The iPhone was not intended to replace your Blackberry or other smartphone. It is a device intended for iPod faithfuls who don't want to carry an iPod and a phone. Who really expected the iPhone to reinvent the cell phone? I have tested the iPhone and marveled at its GUI and physical design. However, as a power user of business smartphones, I had no intention of replacing my current cell phone with an iPhone. Accept it for what it is...an iPod/cell phone.
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Best iPod Ever
by Mark W July 31, 2007 6:47 AM PDT
I think Steve Job's said it best, "This is the best iPod we've ever made." The iPhone was not intended to replace your Blackberry or other smartphone. It is a device intended for iPod faithfuls who don't want to carry an iPod and a phone. Who really expected the iPhone to reinvent the cell phone? I have tested the iPhone and marveled at its GUI and physical design. However, as a power user of business smartphones, I had no intention of replacing my current cell phone with an iPhone. Accept it for what it is...an iPod/cell phone.
Reply to this comment
My last phone was a Razr...
by lanceuppercut123 July 31, 2007 6:49 AM PDT
So coming from a Razr first gen. my battery life on the iphone does not match, but now that I have had the phone for a while seems like battery life is better must be battery conditioning . Call quality is about the same if not better than with my the Razr. One thing I did notice is the visual voice mail the playback on it is "tinny". So all in all I should have probably waited for the second gen. but I really like the phone. Also, I have to say what phone does not have a 2yr. contract?
Reply to this comment
My last phone was a Razr...
by lanceuppercut123 July 31, 2007 6:49 AM PDT
So coming from a Razr first gen. my battery life on the iphone does not match, but now that I have had the phone for a while seems like battery life is better must be battery conditioning . Call quality is about the same if not better than with my the Razr. One thing I did notice is the visual voice mail the playback on it is "tinny". So all in all I should have probably waited for the second gen. but I really like the phone. Also, I have to say what phone does not have a 2yr. contract?
Reply to this comment
You May Have A Bad iPhone
by James Farmer July 31, 2007 7:11 AM PDT
I bought my iphone the day afte the release so I have used it since almost day
one. Activation took all of 5 minutes. As compaired to my Treo and my Razor
phones I fnd the rception to be superior to either of these two phones. Also I
find that the sound quality is better than either of them, particully the Treo. You
rated the phone an 8 and then proceeded to say no to a buy. IMHO an 8 rates a
buy any day.
Reply to this comment
You May Have A Bad iPhone
by James Farmer July 31, 2007 7:11 AM PDT
I bought my iphone the day afte the release so I have used it since almost day
one. Activation took all of 5 minutes. As compaired to my Treo and my Razor
phones I fnd the rception to be superior to either of these two phones. Also I
find that the sound quality is better than either of them, particully the Treo. You
rated the phone an 8 and then proceeded to say no to a buy. IMHO an 8 rates a
buy any day.
Reply to this comment
OK, and where is the voice dialing????
by flyerj24 July 31, 2007 8:50 AM PDT
The message that needs to be sent to Apple loud and clear is, PLEASE add voice dialling. I for one am delaying my purchase until this feature is added.. I use my phone in the car and use the voice dial feature to dial, and speak hands-free.
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OK, and where is the voice dialing????
by flyerj24 July 31, 2007 8:50 AM PDT
The message that needs to be sent to Apple loud and clear is, PLEASE add voice dialling. I for one am delaying my purchase until this feature is added.. I use my phone in the car and use the voice dial feature to dial, and speak hands-free.
Reply to this comment
"No" for different reasons
by ack-thbbft July 31, 2007 8:52 AM PDT
AT&T is just about the worst choice Apple could have chosen to give a five-year exclusivity deal for this phone. No 3G and horrible coverage makes for a long, horrible two-year contract.

And don't give me that "Who needs 3G when it has Wi-Fi!" bullocks. There are so few free hotspots in this country, even in major cities, that just about the only Wi-Fi access point most people will have access to is their own home, in which case they will just use their PC to go online instead of the iPhone. (Steve Jobs was just plain stupid using Starbuck's as an example of how Wi-Fi is everywhere; Starbuck's charges a subscription fee to use their hotspots.)

Service provider aside, no Java or Flash support will make the browser pretty much useless at many major websites. That is just about as big a deal-breaker for me as AT&T is.

If the next iPhone doesn't have 3G, Java, and Flash support, and a better carrier than AT&T (preferably Sprint over Verizon, since Sprint's data service for smartphones is cheaper and less-restrictive than Verizon's), then the iPhone is going to bomb.

It's a shame, too, since the iPhone could have been the next RAZR, if only Apple/Jobs had been smarter with the choice of carriers and technical specs.
Reply to this comment
"No" for different reasons
by ack-thbbft July 31, 2007 8:52 AM PDT
AT&T is just about the worst choice Apple could have chosen to give a five-year exclusivity deal for this phone. No 3G and horrible coverage makes for a long, horrible two-year contract.

And don't give me that "Who needs 3G when it has Wi-Fi!" bullocks. There are so few free hotspots in this country, even in major cities, that just about the only Wi-Fi access point most people will have access to is their own home, in which case they will just use their PC to go online instead of the iPhone. (Steve Jobs was just plain stupid using Starbuck's as an example of how Wi-Fi is everywhere; Starbuck's charges a subscription fee to use their hotspots.)

Service provider aside, no Java or Flash support will make the browser pretty much useless at many major websites. That is just about as big a deal-breaker for me as AT&T is.

If the next iPhone doesn't have 3G, Java, and Flash support, and a better carrier than AT&T (preferably Sprint over Verizon, since Sprint's data service for smartphones is cheaper and less-restrictive than Verizon's), then the iPhone is going to bomb.

It's a shame, too, since the iPhone could have been the next RAZR, if only Apple/Jobs had been smarter with the choice of carriers and technical specs.
Reply to this comment
Crawl, or FALL of your high horse...
by bobflores July 31, 2007 8:58 AM PDT
Battery Life?!? are you kidding me?!?! Show me a wireless device that manages to use bluetooth, wifi, and edge, all at the same time, while constantly polling for all three that has a better battery life. C'mon... I dare ya.

Call Clarity??! Uh... stop trying to make calls in the elevator. It don't work. You can fault acoustics, but "call clairty"? That is a function of so many variables, it's not even worth evaluating.

You are right, however.. and ipod is an ipod is an ipod... which means it's not a Zune, a Sony-Wannabee or any of the other 10% that make up the MP3 players sold in recent memory.

What you DIDN'T mention was the INTEGRATION between all of these tools. Of course, that would be too obvious by someone writing a *technology review*.

*sheesh* some people wouldn't recognize innovation if it fell out of the sky, sat on their face, and wiggled.
Reply to this comment
Crawl, or FALL of your high horse...
by bobflores July 31, 2007 8:58 AM PDT
Battery Life?!? are you kidding me?!?! Show me a wireless device that manages to use bluetooth, wifi, and edge, all at the same time, while constantly polling for all three that has a better battery life. C'mon... I dare ya.

Call Clarity??! Uh... stop trying to make calls in the elevator. It don't work. You can fault acoustics, but "call clairty"? That is a function of so many variables, it's not even worth evaluating.

You are right, however.. and ipod is an ipod is an ipod... which means it's not a Zune, a Sony-Wannabee or any of the other 10% that make up the MP3 players sold in recent memory.

What you DIDN'T mention was the INTEGRATION between all of these tools. Of course, that would be too obvious by someone writing a *technology review*.

*sheesh* some people wouldn't recognize innovation if it fell out of the sky, sat on their face, and wiggled.
Reply to this comment
iPhone call quality is horrible...
by idoublel2thac July 31, 2007 9:21 AM PDT
The iPhone shouldn't really be called the iPhone. It should be called the iCanDoJustAboutEverythingOk... Its a true jack of all trades yet master of none. For those of you who swear blind that the call quality is good must know Steve Jobs yourselves and do him favors as well... Because I had 5 iPhones in a one month timespan (Jun 30th-July 30th) and I had nothing but problems with the device. Granted, it is a very pretty and attractive device, that doesn't mean that it justifies it's high price tag and 2 yr commitment. I believe that most of the errors in this 1st Gen iPhone will be fixed in the 2nd Gen iPhone. Hopefully, they correct the biggest flaw, the PHONE! Make sure that the thing can make and receive calls with excellent clarity. I switched to T-Mobile after I had my iPhone (which i had to switch constantly...) and I got a T-Mobile Wing. Yes its a WM device but guess what? It works... Yes it has a slower processor but guess what? It works... I believe that if T-Mobile had 3G they would easily be at least 2nd if not 1st amongst the US carriers. I don't believe people can talk about phones when they have never owned them so thats why I had to purchase the iPhone and see how it really worked and if it met the hype. And the simple answer is NO. So please anyone who loves gadgets like I do (especially cellphones) don't buy this device before you know what your getting into. And thats a phone function that actually is the worst that I've ever used and everything else that looks nice but doesn't work all that great aside from the iPod. That is pretty nice... lol
Reply to this comment
iPhone call quality is horrible...
by idoublel2thac July 31, 2007 9:21 AM PDT
The iPhone shouldn't really be called the iPhone. It should be called the iCanDoJustAboutEverythingOk... Its a true jack of all trades yet master of none. For those of you who swear blind that the call quality is good must know Steve Jobs yourselves and do him favors as well... Because I had 5 iPhones in a one month timespan (Jun 30th-July 30th) and I had nothing but problems with the device. Granted, it is a very pretty and attractive device, that doesn't mean that it justifies it's high price tag and 2 yr commitment. I believe that most of the errors in this 1st Gen iPhone will be fixed in the 2nd Gen iPhone. Hopefully, they correct the biggest flaw, the PHONE! Make sure that the thing can make and receive calls with excellent clarity. I switched to T-Mobile after I had my iPhone (which i had to switch constantly...) and I got a T-Mobile Wing. Yes its a WM device but guess what? It works... Yes it has a slower processor but guess what? It works... I believe that if T-Mobile had 3G they would easily be at least 2nd if not 1st amongst the US carriers. I don't believe people can talk about phones when they have never owned them so thats why I had to purchase the iPhone and see how it really worked and if it met the hype. And the simple answer is NO. So please anyone who loves gadgets like I do (especially cellphones) don't buy this device before you know what your getting into. And thats a phone function that actually is the worst that I've ever used and everything else that looks nice but doesn't work all that great aside from the iPod. That is pretty nice... lol
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About Ronn's Cellular Obsession

For more than 30 years, Ronn Owens has been a personality on KGO-AM, San Francisco's No. 1 radio station. When he's not on the air, he turns to his favorite hobby: keeping up on the latest cell phones. Owens offers his unique take on what's new in mobile tech. For a full bio, check out www.ronn.com.

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